Toronto, ON · On-site
Proven success in managing multiple client relationships with a consultative, customer-first approach. * Strong understanding of IT service delivery models, managed services, and cybersecurity ...
Quick apply
Toronto, ON · On-site
Proven success in managing multiple client relationships with a consultative, customer-first approach. * Strong understanding of IT service delivery models, managed services, and cybersecurity ...
Proven success in managing multiple client relationships with a consultative, customer-first approach. Strong understanding of IT service delivery models, managed services, and cybersecurity ...
Proven success in managing multiple client relationships with a consultative, customer-first approach. Strong understanding of IT service delivery models, managed services, and cybersecurity ...
Toronto, ON · On-site
Proven success in managing multiple client relationships with a consultative, customer-first approach. Strong understanding of IT service delivery models, managed services, and cybersecurity ...
Quick apply
Toronto, ON · On-site
Proven success in managing multiple client relationships with a consultative, customer-first approach. Strong understanding of IT service delivery models, managed services, and cybersecurity ...
Toronto, ON · Remote
Requirements What you've done * 3+ years in a CSM, account management, or client success role ... preferably inside a marketing agency * Managed clients across SEO and/or Facebook Ads with ...
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Toronto, ON · Remote
Requirements What you've done * 3+ years in a CSM, account management, or client success role ... preferably inside a marketing agency * Managed clients across SEO and/or Facebook Ads with ...
Toronto, ON · Remote
Requirements What you've done * 3+ years in a CSM, account management, or client success role ... preferably inside a marketing agency * Managed clients across SEO and/or Facebook Ads with ...
Toronto, ON · Remote
Requirements What you've done * 3+ years in a CSM, account management, or client success role ... preferably inside a marketing agency * Managed clients across SEO and/or Facebook Ads with ...
Manage all current customer data * Analyze customer engagement metrics and use them to communicate ... Work Weekends Requirements * 5+ years of experience in Customer Success, Client Services, or ...
Manage all current customer data * Analyze customer engagement metrics and use them to communicate ... Work Weekends Requirements * 5+ years of experience in Customer Success, Client Services, or ...
Bilingual Client Success Manager Vicimus delivers innovative marketing and technology solutions that help automotive dealerships drive results, retain customers, and grow their businesses. Were ...
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Bilingual Client Success Manager Vicimus delivers innovative marketing and technology solutions that help automotive dealerships drive results, retain customers, and grow their businesses. Were ...
Toronto, ON · Remote
CA$100K - CA$125K/yr
THE ROLE The Senior Client Success Manager - Programmatic is at the forefront of Zeta's strategic client/agency partnerships. In this dynamic environment, you will ensure book of Zeta clients is ...
Toronto, ON · Remote
CA$100K - CA$125K/yr
THE ROLE The Senior Client Success Manager - Programmatic is at the forefront of Zeta's strategic client/agency partnerships. In this dynamic environment, you will ensure book of Zeta clients is ...
As a Manager, Client Success you'll be managing Clients that are of strategic importance, working closely with Customer Experience Managers to drive value that leads to expansion, renewals and high ...
As a Manager, Client Success you'll be managing Clients that are of strategic importance, working closely with Customer Experience Managers to drive value that leads to expansion, renewals and high ...
Toronto, ON · On-site
As a Manager, Client Success you'll be managing Clients that are of strategic importance, working closely with Customer Experience Managers to drive value that leads to expansion, renewals and high ...
Toronto, ON · On-site
As a Manager, Client Success you'll be managing Clients that are of strategic importance, working closely with Customer Experience Managers to drive value that leads to expansion, renewals and high ...
Toronto, ON · On-site
As a Manager, Client Success you'll be managing Clients that are of strategic importance, working closely with Customer Experience Managers to drive value that leads to expansion, renewals and high ...
Quick apply
Toronto, ON · On-site
As a Manager, Client Success you'll be managing Clients that are of strategic importance, working closely with Customer Experience Managers to drive value that leads to expansion, renewals and high ...
The Client Success Manager will take a key role in managing our large and growing roster of sponsors and making sure they achieve their goals. In this role you would be primarily responsible for ...
The Client Success Manager will take a key role in managing our large and growing roster of sponsors and making sure they achieve their goals. In this role you would be primarily responsible for ...
Toronto, ON · Remote
CA$75K/yr
The Client Success Manager will take a key role in managing our large and growing roster of sponsors and making sure they achieve their goals. In this role you would be primarily responsible for ...
Quick apply
Toronto, ON · Remote
CA$75K/yr
The Client Success Manager will take a key role in managing our large and growing roster of sponsors and making sure they achieve their goals. In this role you would be primarily responsible for ...
Client Success & Delivery ManagerRole Summary The Client Success & Delivery Manager is responsible for ensuring successful delivery of client projects by acting as the bridge between clients and the ...
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Client Success & Delivery ManagerRole Summary The Client Success & Delivery Manager is responsible for ensuring successful delivery of client projects by acting as the bridge between clients and the ...
Toronto, ON · Remote
CA$55K - CA$60K/yr
Client Success & Growth Manager About the Role We're looking for a Client Success & Growth Manager to support our network of marketing consultants across North America. This is a hands-on, growth ...
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Toronto, ON · Remote
CA$55K - CA$60K/yr
Client Success & Growth Manager About the Role We're looking for a Client Success & Growth Manager to support our network of marketing consultants across North America. This is a hands-on, growth ...
Markham, ON · On-site
CA$100K - CA$120K/yr
Success in this role hinges on building and maintaining strong relationships with both clients and ... Manages or ensures daily tasks related to client engagement (e.g. escalations, invoicing, etc.) are ...
Markham, ON · On-site
CA$100K - CA$120K/yr
Success in this role hinges on building and maintaining strong relationships with both clients and ... Manages or ensures daily tasks related to client engagement (e.g. escalations, invoicing, etc.) are ...
Customer Success Specialist, Client Success Specialist, Customer Success Manager, Account Manager, Client Relationship Manager, Customer Experience Specialist, Account Management Specialist, Customer ...
Customer Success Specialist, Client Success Specialist, Customer Success Manager, Account Manager, Client Relationship Manager, Customer Experience Specialist, Account Management Specialist, Customer ...
ABOUT THE ROLE We're looking for a driven and relationship-focused Client Success Associate to grow ... Highly organized and proactive, adept at managing multiple accounts and priorities simultaneously
ABOUT THE ROLE We're looking for a driven and relationship-focused Client Success Associate to grow ... Highly organized and proactive, adept at managing multiple accounts and priorities simultaneously
Collaboration and Stakeholder Management * Foster strong internal partnerships with segment leadership, North American counterparts, and global client success teams to drive strategic retention ...
Quick apply
Collaboration and Stakeholder Management * Foster strong internal partnerships with segment leadership, North American counterparts, and global client success teams to drive strategic retention ...
Collaboration and Stakeholder Management * Foster strong internal partnerships with segment leadership, North American counterparts, and global client success teams to drive strategic retention ...
Quick apply
Collaboration and Stakeholder Management * Foster strong internal partnerships with segment leadership, North American counterparts, and global client success teams to drive strategic retention ...
| Aspect | Client Success Manager | Account Manager |
|---|---|---|
| Primary Focus | Ensuring client satisfaction, onboarding, and long-term success | Managing client accounts, upselling, and renewals |
| Work Environment | Proactive engagement, strategic planning | Relationship management, sales-oriented |
| Required Skills | Communication, problem-solving, customer-centric | Sales, negotiation, relationship building |
While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.
Full-time
Medical, Dental, PTO
Re-posted 2 days ago
About GAM Tech
GAM Tech is a dynamic and rapidly growing Managed Service Provider (MSP) dedicated to delivering innovative, secure, and efficient IT solutions.
Our mission is to create fun, success, and innovation for our people and customers. We live by our core values — Teamwork, Care, Communication, Accountability, and Positive Attitude — to ensure our clients receive the best possible IT support and business solutions.
Key Responsibilities
• Act as the primary point of contact for assigned clients, maintaining strong and lasting relationships.
• Conduct regular client business reviews to assess satisfaction, identify gaps, and suggest technology improvements.
• Collaborate with internal teams to ensure timely and high-quality service delivery.
• Develop account plans aligned with client goals and GAM Tech’s strategic offerings.
• Drive renewals and identify upsell or cross-sell opportunities.
• Monitor account health metrics and proactively resolve client concerns.
• Coordinate with the Service Delivery team to ensure seamless communication and escalation handling.
• Stay current on industry trends, cybersecurity developments, and MSP best practices.
Qualifications & Experience
• Minimum 5 years of experience in Account Management or Client Success within an MSP or IT services environment.
• Proven success in managing multiple client relationships with a consultative, customer-first approach.
• Strong understanding of IT service delivery models, managed services, and cybersecurity fundamentals.
• Excellent communication, presentation, and relationship-building skills.
• Analytical mindset with the ability to identify client needs and business opportunities.
• Experience with CRM and PSA systems (HubSpot, HaloPSA, or similar).
• A proactive attitude, accountability for results, and genuine care for client outcomes.
What We Offer
• Performance commissions based on retention and growth.
• Comprehensive health and dental benefits.
• Paid time off and flexible work options.
• Opportunities for professional development and advancement.
• A supportive team environment built on Teamwork, Care, Communication, Accountability, and Positive Attitude.
Work Schedule
Full-time, Monday–Friday.
Apply Now
Ready to join a company where you can truly make an impact? Apply today with your resume and a brief cover letter telling us why you’d be a great fit for the Account Manager / Client Success Manager role at GAM Tech.
Additional Information
We value a diverse and inclusive workplace. If you require accommodation during the hiring process, please let us know and we’ll ensure reasonable arrangements are made.
We appreciate all applicants for their interest; however, only those selected for an interview will be contacted.
No phone calls or website inquiries, please.
