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Client Success Jobs in Miami, FL (NOW HIRING)

Client Relationship Manager

Miami, FL ยท On-site

$57K - $63K/yr

Problem-solving mindset with a focus on collaboration and client success. * Ability to work independently and handle multiple priorities effectively. Additional Information Benefits * Competitive ...

Identify key client contacts to build a network, connect with SMEs, users and drive adoption ... Client Relationship & Client Success Strategy: sets measurable success criteria, builds structured ...

Client Account Manager | Colombia

Miami, FL ยท Remote

$1.2K - $3.5K/mo

Clear ownership and impact on client success * Supportive, collaborative team culture * Opportunity to work with established medical and legal brands Compensation: ???? $1,200 - $3,500 USD/month ...

Clear ownership and impact on client success * Supportive, collaborative team culture * Opportunity to work with established medical and legal brands Compensation: $1,200 - $3,500 USD/month , based ...

Client Account Manager | Colombia

Miami, FL ยท On-site +1

$1.2K - $3.5K/mo

Clear ownership and impact on client success * Supportive, collaborative team culture * Opportunity to work with established medical and legal brands Compensation: $1,200 - $3,500 USD/month , based ...

Clear ownership and impact on client success * Supportive, collaborative team culture * Opportunity to work with established medical and legal brands Compensation: ???? $1,622 - $3,784 USD/month ...

Client Account Manager | South Africa

Miami, FL ยท On-site +1

$1.6K - $3.7K/mo

Clear ownership and impact on client success * Supportive, collaborative team culture * Opportunity to work with established medical and legal brands Compensation: $1,622 - $3,784 USD/month , based ...

Clear ownership and impact on client success * Supportive, collaborative team culture * Opportunity to work with established medical and legal brands Compensation: ???? $50,000 - $65,000 USD/yearly ...

Client Account Manager | United States

Miami, FL ยท On-site +1

$50K - $65K/yr

Clear ownership and impact on client success * Supportive, collaborative team culture * Opportunity to work with established medical and legal brands Compensation: $50,000 - $65,000 USD/yearly (based ...

Exceptional organizational skills as well as effective communication skills, both written and oral are needed * 3+ years in client service, client success, customer service, hospitality, or account ...

Measure client success using disciplined, business-focused metrics and ongoing performance tracking. * Apply a systems-thinking approach to connect client needs, operational processes, technology ...

Showing results 21-40

Client Success information

See Miami, FL salary details

$31.1K

$79.4K

$133.9K

How much do client success jobs pay per year?

As of Aug 18, 2026, the average yearly pay for client success in Miami, FL is $79,446.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,900.00 and $94,700.00 per year, depending on experience, location, and employer.

What is client success?

Client Success refers to a role or department within a company that is dedicated to ensuring customers achieve their desired outcomes while using a product or service. Professionals in Client Success act as liaisons between the company and its clients, focusing on building strong relationships, providing ongoing support, and helping clients maximize the value of their purchase. Their responsibilities often include onboarding, training, addressing concerns, and identifying opportunities to enhance customer satisfaction and retention. The ultimate goal of Client Success is to foster long-term client loyalty and drive business growth.

What are the key skills and qualifications needed to thrive as a client success professional?

To thrive as a Client Success professional, you need strong relationship management skills, problem-solving ability, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM platforms like Salesforce or HubSpot and proficiency in customer support tools are typically required. Exceptional communication, active listening, and empathy help you build trust and effectively address client needs. These skills are crucial for ensuring client satisfaction, retention, and long-term business growth.

What are some common challenges faced by client success professionals and how can they be addressed?

Client Success professionals often face challenges such as managing high client expectations, balancing multiple accounts, and ensuring clear communication between clients and internal teams. Addressing these challenges involves proactive communication, effective time management, and developing a deep understanding of the client's business needs. Building strong relationships and regularly soliciting feedback can help prevent misunderstandings and foster long-term client satisfaction.

What is the difference between Client Success vs Customer Support?

AspectClient SuccessCustomer Support
Primary FocusProactively ensuring client satisfaction and long-term successReactively resolving immediate issues and technical problems
Work EnvironmentStrategic, relationship-driven, often involves onboarding and account managementOperational, troubleshooting, and technical assistance
Required SkillsCommunication, relationship management, strategic planningTechnical knowledge, problem-solving, customer service skills

While both roles aim to improve customer experience, Client Success focuses on building long-term relationships and ensuring clients achieve their goals, whereas Customer Support addresses immediate technical issues and troubleshooting. Understanding these differences helps organizations assign the right roles to enhance customer satisfaction and retention.

What are the most commonly searched types of Client Success jobs in Miami, FL?

The most popular types of Client Success jobs in Miami, FL are:

What are popular job titles related to Client Success jobs in Miami, FL?

For Client Success jobs in Miami, FL, the most frequently searched job titles are:

What cities near Miami, FL are hiring for Client Success jobs?

Cities near Miami, FL with the most Client Success job openings:

Infographic showing various Client Success job openings in Miami, FL as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $79,446 per year, or $38.2 per hour.

Account Executive/Client Success Manager - Behavioral Health

Medusind

Miami, FL โ€ข Remote

$60K - $90K/yr

Full-time

Re-posted 25 days ago


Job description

Medusind is a leading provider of revenue cycle management solutions to dental, behavioral health, anesthesia, pathology, emergency, surgery, radiology, and other specialties. In January 2023, Alpine Investors, a people-driven private equity firm, invested in Medusind to continue to advance its leadership position as one of the top revenue cycle management companies in the country.
Position Overview:
We are seeking a highly skilled and experienced Account Executive in Revenue Cycle Management (RCM) to join our dynamic team. This role will be responsible for overseeing and optimizing the revenue cycle process for our clients, ensuring the smooth functioning of the RCM operations.  As an Account Executive, you will manage key client relationships and collaborate with cross-functional teams to drive efficiency, compliance, and overall financial performance.
Key Responsibilities:
Client Relationship Management:
  • Serve as the primary point of contact for assigned clients, ensuring strong, long-term relationships.
  • Regularly communicate with clients to understand their needs, address issues, and provide updates on RCM performance.
  • Anticipate client concerns and proactively address potential challenges.

Revenue Cycle Management:
  • Work with clients to identify opportunities to streamline operations, improve billing accuracy, and increase revenue collection.
  • Ensure compliance with industry regulations (e.g., HIPAA, CMS) and client-specific policies.

Reporting and Analytics:
  • Monitor, analyze, and report on key performance indicators (KPIs) related to the revenue cycle.
  • Develop and deliver client-specific reports that provide insights on revenue trends, outstanding accounts, and operational performance.
  • Use data to drive process improvements and make recommendations for enhanced efficiency and profitability.

Problem Resolution:
  • Investigate and resolve any escalated billing or collection issues promptly.
  • Collaborate with internal teams (coding, billing, compliance, etc.) to resolve complex client concerns.
  • Ensure timely follow-up and resolution of denied or rejected claims.

Continuous Improvement:
  • Stay up to date with industry trends, regulations, and technologies to maintain a competitive edge.
  • Recommend process improvements and implement best practices to optimize the RCM workflow.
  • Contribute to internal process documentation and training materials.

Requirements.
Education:
  • Bachelor’s degree in healthcare administration, Business, Finance, or related field - however level of experience in the industry also considered.
  • Relevant certifications (e.g., Certified Revenue Cycle Professional - CRCP) preferred.

Experience:
  • 3+ years of experience in Revenue Cycle Management or related healthcare finance roles.
  • Behavioral Health (BH) and/or Substance Use Disorder (SUD) RCM experience preferred.
  • Proven experience in client relationship management.
  • Deep understanding of healthcare billing, coding, compliance, and insurance processes.
  • Experience with UB‑04 facility billing, including institutional claims, revenue codes, and payer‑specific billing requirements preferred, but not required.

Data Analytics:
  • Ability to analyze complex data and provide actionable insights.

Communication & Collaboration:
  • Strong communication, negotiation, and interpersonal skills. Ability to work independently and as part of a collaborative team.

Client Relationship Management:
  • Exceptional customer service skills and ability to cultivate strong relationships with clients to ensure satisfaction and retention.

Customer service skills:
  • Proven capability to handle high‑pressure scenarios and professionally address client escalations and concerns.

Detail-Oriented:
  • Exceptional problem-solving abilities and attention to detail.
  • Ability to set and maintain priorities in a fast-paced client-focused environment, with multiple demands and interruptions.

Collaborative Problem Solving:
  • Ability to work and communicate effectively with a diverse group of people, including other department managers, staff, physicians, patients, and the client.

Technical skills:
  • Advanced proficiency in RCM software and Microsoft Office Suite, including strong Excel skills (pivot tables, formulas, data analysis, and reporting).
  • Experience leveraging data analytics, technology, and process improvement initiatives to enhance efficiency and accuracy.

Adaptability and flexibility:
  • Should be able to adapt to changes in regulations, technologies, and industry trends and adjust the revenue cycle management strategy accordingly.