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Client Success Jobs in Liberty, IN (NOW HIRING)

Miamioh

Associate Director of External Relations

Oxford, OH · On-site +1

$37K - $47K/yr

... and Success (CCES) seek an Associate Director of External Relations. This role executes a comprehensive strategy for engaging industry partners, alumni, and other external stakeholders with CAS ...

GD Resources

Controller in Hamilton, OH

Hamilton, OH · On-site

... firm's success while working in a team-oriented environment. Role Overview We are seeking a strategic Outsourced Controller / Client Accounting Services Manager to join our Business Advisory team.

Wertz & Associates

Audit Manager, CPA

Hamilton, OH · On-site

$97K - $114K/yr

... success. As a 100% employee-owned organization, every team member has a vested interest in the firm's long-term growth and profitability. Professionals enjoy meaningful client relationships ...

New

Wertz & Associates

Senior Audit Associate

Hamilton, OH · On-site +1

$75K - $100K/yr

... in the success they help create. As an employee-owner, you'll have the opportunity to build both your career and your financial future while gaining meaningful client exposure, leadership ...

New

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Showing results 21-40

All JobsClient Success JobsClient Success Jobs in Liberty, IN

Client Success information

See Liberty, IN salary details

$30.8K

$78.8K

$132.9K

How much do client success jobs pay per year?

As of Sep 4, 2026, the average yearly pay for client success in Liberty, IN is $78,842.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,500.00 and $94,000.00 per year, depending on experience, location, and employer.

What is client success?

Client Success refers to a role or department within a company that is dedicated to ensuring customers achieve their desired outcomes while using a product or service. Professionals in Client Success act as liaisons between the company and its clients, focusing on building strong relationships, providing ongoing support, and helping clients maximize the value of their purchase. Their responsibilities often include onboarding, training, addressing concerns, and identifying opportunities to enhance customer satisfaction and retention. The ultimate goal of Client Success is to foster long-term client loyalty and drive business growth.

What are the key skills and qualifications needed to thrive as a client success professional?

To thrive as a Client Success professional, you need strong relationship management skills, problem-solving ability, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM platforms like Salesforce or HubSpot and proficiency in customer support tools are typically required. Exceptional communication, active listening, and empathy help you build trust and effectively address client needs. These skills are crucial for ensuring client satisfaction, retention, and long-term business growth.

What are some common challenges faced by client success professionals and how can they be addressed?

Client Success professionals often face challenges such as managing high client expectations, balancing multiple accounts, and ensuring clear communication between clients and internal teams. Addressing these challenges involves proactive communication, effective time management, and developing a deep understanding of the client's business needs. Building strong relationships and regularly soliciting feedback can help prevent misunderstandings and foster long-term client satisfaction.

What is the difference between Client Success vs Customer Support?

AspectClient SuccessCustomer Support
Primary FocusProactively ensuring client satisfaction and long-term successReactively resolving immediate issues and technical problems
Work EnvironmentStrategic, relationship-driven, often involves onboarding and account managementOperational, troubleshooting, and technical assistance
Required SkillsCommunication, relationship management, strategic planningTechnical knowledge, problem-solving, customer service skills

While both roles aim to improve customer experience, Client Success focuses on building long-term relationships and ensuring clients achieve their goals, whereas Customer Support addresses immediate technical issues and troubleshooting. Understanding these differences helps organizations assign the right roles to enhance customer satisfaction and retention.

What cities near Liberty, IN are hiring for Client Success jobs?

Cities near Liberty, IN with the most Client Success job openings:

Client Success jobs near you
Infographic showing various Client Success job openings in Liberty, IN as of August 2026, with employment types broken down into 77% Full Time, 20% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $78,842 per year, or $37.9 per hour.

Consumer Banker II (Union Center)

First Financial Bank

West Chester, OH • On-site

$18 - $20.67/hr

Full-time

Re-posted 19 days ago

Job description

We do the right things, right now. We do them in a way that is relevant to our clients. Become a part of our history as it continues to be written!
If you are interested and qualified for this role, we invite you to apply.
The Consumer Banker will work with existing FFB clients and prospect for new FFB clients to deepen client relationships by both booking business directly and by referring, as appropriate, to internal business partners such as Mortgage, Wealth, Small Business Banker Commercial, and Treasury Management.
Job Description
Essential Functions/Responsibilities
  • Perform necessary functions necessary to open accounts, perform maintenance.
  • Run a Teller drawer as deemed necessary by management
  • Support client engagement through active calling, client conversations, and follow up.
  • Daily activities that align with The First Financial Bank Experience (FFB Experience), including but not limited to:
  • Partner with appropriate internal constituencies to bring appropriate level of expertise to the client whether it is service or solution related
  • Ensure client follow up calls are conducted in the proper time frame.
  • Maintain all operational and risk management standards
  • Other duties as assigned to assist clients transact business within the branch, drive-thru, by phone and email.
  • Model the way for peers and coworkers aligned with First Financials Mission and Values.
  • The CB is responsible for adherence to all compliance and regulatory procedures.
  • Tracks, reports and communicates business results and activities to their FCM
  • Partner with the District Specialists to execute against retail strategies and objectives to attract, retain and grow core client relationships, fulfill client's financial needs and provide a fIRST Class Client Experience.
  • Function as client's personal trusted advisor by adding value and building deep client relationships by utilizing the First Client Conversation Model.
  • Participate and lead in the First Financial Bank Experience by being active in site center huddles and meetings to support sales and service activities.
  • Consistently meet or exceed sales, service and referral goals as set by management, by effectively collaborating as a team, the District and with lines of business in an effort to assist clients meet their dedicated financial needs.
  • Provide digital assistance and service for clients establishing or in need of support in utilizing the bank's online offering.
  • Assist the branch team, FCM and other District leaders and associates in sharing knowledge, onboarding and developing newer associates, solving staffing challenges at a team, and participating in the success and overall improvement of the District/ Region; across all sales, service and operational objectives.
  • Stay informed and up to date on all bank products, processes and procedures and procedures; especially those that are most complex.

Minimum Knowledge, Skills, and Abilities Needed to Perform Essential Functions of the Job
  • 3-4 years client experience and retail banking
  • Demonstrated success with consultative, needs-based selling
  • Strong product knowledge related to consumer and commercial deposits, investments, consumer loans, business loans and treasury management.
  • Demonstrated ability to work both independently and as part of a team
  • Bachelor's Degree or equivalent experience
  • Strong oral and written communication skills
  • Familiarity with consumer and small business credit
  • Strong product knowledge relating to consumer and commercial suite of products and services

Preferred Knowledge and Skills
Level of Complexity and Scope
Degree of Independence and Decision-Making
Required Supervisory Responsibilities
Physical Requirements
  • Occasionally lifts and carries up to 20 lbs.
  • Frequently lifts and carries up to 10 lbs.
  • Occasionally walks.
  • Frequently sits, stands and drives.

Compliance Statement
The associate is responsible for meeting all compliance requirements imposed on First Financial Bank by State and Federal law and regulation, as well as all related First Financial Bank policies and procedures. This includes all Bank Secrecy Act, Anti-Money Laundering, OFAC and Suspicious Activity reporting requirements, as well as all other lending and deposit compliance requirements.
Pay Scale
$18.00 - $20.67/hr
Benefits
We have relevant, thoughtful benefits and programs that support every aspect of our associates' holistic wellbeing. Please review our Benefits Guide.
Incentive Eligibility
All roles are incentive eligible with the exception of Co-Op, Intern, or Student positions.
It is our policy to not discriminate against any individual in violation of federal, state, and local laws as it relates to age, race, color, religion, national origin, sex, marital status, pregnancy, gender identity, disability, sexual orientation, genetic information, veteran/military service, or any other characteristic protected by law.
We are an E-Verify Employer.

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