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Client Success Jobs in Hackensack, NJ (NOW HIRING)

The Client Success Manager owns a book of business and is accountable for client retention, satisfaction, and growth. You'll act as a strategic partner to clients - consulting on campaign performance ...

The Client Success Manager owns a book of business and is accountable for client retention, satisfaction, and growth. You'll act as a strategic partner to clients - consulting on campaign performance ...

Company Description Overview How You'll Make an Impact As a Lead, Client Success, you will act as a pivotal individual contributor, owning client & agency relationships and driving the strategic ...

Client Success Manager

Manhattan, NY · On-site

$85 - $130/hr

Client Success Manager Summary The Client Success team is the critical link between our customers and the software and machine learning teams. You will use your technical skills and business ...

New

Produce and track KPIs related to client satisfaction, platform usage, and success indicators. * Conduct platform demos, teach-ins, training sessions, and build platform resources to maximize user ...

Client Success Manager

Manhattan, NY · On-site

$90 - $130/hr

The Client Success Manager owns a book of business and is accountable for client retention, satisfaction, and growth. You'll act as a strategic partner to clients -- consulting on campaign ...

Client Success Manager We are looking for a Client Success Manager to nurture and expand our client relationships. In this role, you will be responsible for post‑onboarding account management ...

New

The Client Success Manager serves as a client-facing strategic advisor for Nexstar's largest accounts, partnering with Media Strategy and Sales during the pre-sale process to support paid media ...

Produce and track KPIs related to client satisfaction, platform usage, and success indicators. * Conduct platform demos, teach-ins, training sessions, and build platform resources to maximize user ...

Client Success Manager

Manhattan, NY · On-site

$135 - $155/hr

Aescape is looking for a Client Success Manager who can build deep, trust-based relationships with our hospitality and wellness partners and drive consistent utilization of Aescape's technology at ...

Client Success · Work type: On-Site · USD 150,000-250,000 / year New York, New York, United States Onshore was founded to tackle a common problem: businesses wasting months chasing documents ...

About the Role OpenAP is seeking a Client Success Manager to support and grow our agency and brand relationships across an assigned book of business. This role serves as a trusted advisor to clients ...

Client Success Manager

New York, NY · On-site

$135K - $155K/yr

Aescape is looking for a Client Success Manager who can build deep, trust-based relationships with our hospitality and wellness partners and drive consistent utilization of Aescape's technology at ...

Client Success Manager

New York, NY · On-site

$85K - $150K/yr

Client Success Manager Job Type: Full-time, Hybrid in office in NYC. Reporting To: CRO Work Authorization: Applicants must have legal authorization to work in the U.S. without the need for current or ...

Client Success Manager

New York, NY · On-site

$48K - $58K/yr

The Client Success Manager serves as a client-facing strategic advisor for Nexstar's largest accounts, partnering with Media Strategy and Sales during the pre-sale process to support paid media ...

The Client Success Manager serves as a client-facing strategic advisor for Nexstar's largest accounts, partnering with Media Strategy and Sales during the pre-sale process to support paid media ...

Showing results 41-60

Client Success information

See Hackensack, NJ salary details

$35.4K

$90.6K

$152.7K

How much do client success jobs pay per year?

As of Sep 3, 2026, the average yearly pay for client success in Hackensack, NJ is $90,594.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,900.00 and $108,000.00 per year, depending on experience, location, and employer.

What is client success?

Client Success refers to a role or department within a company that is dedicated to ensuring customers achieve their desired outcomes while using a product or service. Professionals in Client Success act as liaisons between the company and its clients, focusing on building strong relationships, providing ongoing support, and helping clients maximize the value of their purchase. Their responsibilities often include onboarding, training, addressing concerns, and identifying opportunities to enhance customer satisfaction and retention. The ultimate goal of Client Success is to foster long-term client loyalty and drive business growth.

What are the key skills and qualifications needed to thrive as a client success professional?

To thrive as a Client Success professional, you need strong relationship management skills, problem-solving ability, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM platforms like Salesforce or HubSpot and proficiency in customer support tools are typically required. Exceptional communication, active listening, and empathy help you build trust and effectively address client needs. These skills are crucial for ensuring client satisfaction, retention, and long-term business growth.

What are some common challenges faced by client success professionals and how can they be addressed?

Client Success professionals often face challenges such as managing high client expectations, balancing multiple accounts, and ensuring clear communication between clients and internal teams. Addressing these challenges involves proactive communication, effective time management, and developing a deep understanding of the client's business needs. Building strong relationships and regularly soliciting feedback can help prevent misunderstandings and foster long-term client satisfaction.

What is the difference between Client Success vs Customer Support?

AspectClient SuccessCustomer Support
Primary FocusProactively ensuring client satisfaction and long-term successReactively resolving immediate issues and technical problems
Work EnvironmentStrategic, relationship-driven, often involves onboarding and account managementOperational, troubleshooting, and technical assistance
Required SkillsCommunication, relationship management, strategic planningTechnical knowledge, problem-solving, customer service skills

While both roles aim to improve customer experience, Client Success focuses on building long-term relationships and ensuring clients achieve their goals, whereas Customer Support addresses immediate technical issues and troubleshooting. Understanding these differences helps organizations assign the right roles to enhance customer satisfaction and retention.

What are the most commonly searched types of Client Success jobs in Hackensack, NJ?

The most popular types of Client Success jobs in Hackensack, NJ are:

What job categories do people searching Client Success jobs in Hackensack, NJ look for?

The top searched job categories for Client Success jobs in Hackensack, NJ are:

What cities near Hackensack, NJ are hiring for Client Success jobs?

Cities near Hackensack, NJ with the most Client Success job openings:

Infographic showing various Client Success job openings in Hackensack, NJ as of August 2026, with employment types broken down into 78% Full Time, 18% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $90,594 per year, or $43.6 per hour.

Client Success Manager

Dstillery

New York, NY • On-site

Full-time

Re-posted 28 days ago


Job description

Dstillery is the leading predictive AI audience targeting company, helping marketers reach exactly the right audience for every digital campaign. Powered by multimodal AI and its agentic platform, DS-1, Dstillery enables precise audience targeting at scale, simplifying workflows and driving superior campaign outcomes.
Dstillery's predictive models learn across data modalities - including web journeys, CTV signals, search signals, purchase intent signals, and more - to build a robust understanding of a brand's best customers and activate high-performing audiences across programmatic and social channels.
For more than a decade, Dstillery has set the standard for AI-driven audience solutions, backed by award-winning data science and a growing portfolio of 25 patents.
Job Description:
The Client Success Manager owns a book of business and is accountable for client retention, satisfaction, and growth. You'll act as a strategic partner to clients - consulting on campaign performance, identifying expansion opportunities, and using data to drive better outcomes - while coordinating closely with internal teams to deliver on client needs. This is a highly visible, client-facing role for someone who's equally comfortable analyzing a performance dashboard and presenting recommendations to a client or partner.
What You'll be Doing
  • Drive account growth and expansion across your book of business by identifying incremental campaign opportunities that help clients get the most efficient return on their marketing spend
  • Use data to assess growth opportunities, diagnose campaign health, and recommend optimizations that exceed client expectations
  • Own client satisfaction, retention, and growth outcomes for your assigned accounts
  • Manage multiple client relationships simultaneously, building strong day-to-day rapport with contacts across the client's organization
  • Present at in-person client meetings, demos, and events (occasional travel required, including trips with 2+ overnight stays)
  • Lead clients through a smooth onboarding and product activation process
  • Troubleshoot client issues on their behalf, coordinating across internal teams as needed
  • Synthesize and communicate client feedback to internal stakeholders, including Exec, Product, Data Science, and Sales teams

What You'll Bring
  • 3+ years of experience in client success or account management within programmatic advertising or ad tech - agency, DSP, or SSP experience all welcome
  • Hands-on experience with data analytics or reporting platforms (e.g., Tableau, DOMO, Google Analytics, Salesforce)
  • Strong presentation skills and the confidence to communicate complex ideas clearly to audiences ranging from media buyers to senior executives
  • Solid quantitative aptitude and comfort working in Excel/Sheets
  • Experience with Agentic AI and DSP user interfaces preferred
  • Excellent written and verbal communication skills
  • Strong organizational skills and attention to detail, with the ability to juggle multiple priorities across accounts
  • Ability to work independently as well as collaboratively across teams