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Client Success Jobs in Hackensack, NJ (NOW HIRING)

VTS

Client Success Representative

New York, NY · On-site

$60K - $70K/yr

Client Success is the front line of VTS's retention engine. As a CSR, you're not only engaging with clients who use VTS to transform how commercial real estate operates, you'll be helping shape our ...

jobr.pro

Client Success Representative

Manhattan, NY · On-site

$60 - $70/hr

Client Success is the front line of VTS's retention engine. As a CSR, you're not only engaging with clients who use VTS to transform how commercial real estate operates, you'll be helping shape our ...

New

Alteva RCM

Client Success Manager

Bergenfield, NJ

Position Summary The Client Success Manager serves as the primary relationship owner for assigned physician and practice clients, ensuring a high-quality client experience, strong retention, and ...

Alteva RCM

Client Success Manager

Bergenfield, NJ · On-site

Position Summary The Client Success Manager serves as the primary relationship owner for assigned physician and practice clients, ensuring a high-quality client experience, strong retention, and ...

SupportFinity™

Client Success Manager

Manhattan, NY · On-site

$93 - $119/hr

About the Role As a Client Success Manager (CSM), you will own the health, retention, renewal, and growth of your assigned accounts, acting as a trusted advisor to client stakeholders. You'll build ...

New

SeatGeek

Client Success Manager

New York, NY · On-site +1

$110K - $130K/yr

As a Client Success Manager at SeatGeek, you'll be an essential partner to our sports and entertainment clients-collaborating to unlock value, grow their business, and drive revenue for them and ...

Fooda

Client Success Associate

Manhattan, NY · On-site

$65 - $75/hr

As a Client Success Associate you will play a key role in managing day-to-day operations for the New York. Your "North Star" is delivering a consistently exceptional lunch experience for our clients ...

VTS

Client Success Representative

New York, NY · On-site

$60K - $70K/yr

Client Success is the front line of VTS's retention engine. As a CSR, you're not only engaging with clients who use VTS to transform how commercial real estate operates, you'll be helping shape our ...

Global-E

Client Success Manager

New York, NY · On-site

$65K - $95K/yr

We are looking for a Client Success Manager to ensure the long-term success of our clients in North America. This candidate will be responsible for achieving the sales retention and revenue growth ...

SeatGeek

Client Success Manager

New York, NY · On-site

$110K - $130K/yr

As a Client Success Manager at SeatGeek, you'll be an essential partner to our sports and entertainment clients-collaborating to unlock value, grow their business, and drive revenue for them and ...

Global-e

Client Success Manager

Manhattan, NY · On-site +1

$65K - $95K/yr

We are looking for a Client Success Manager to ensure the long-term success of our clients in North America. This candidate will be responsible for achieving the sales retention and revenue growth ...

Dow Jones

Client Success Manager

New York, NY

We are seeking a Client Success Manager to own the post-sale client journey for assigned new business accounts- from signed deal through launch, activation, early adoption, and handoff into ongoing ...

Epsilon

Lead, Client Success

New York, NY · On-site

Company Description Overview How You'll Make an Impact As a Lead, Client Success, you will act as a pivotal individual contributor, owning client & agency relationships and driving the strategic ...

Epsilon

Professional, Client Success

New York, NY · On-site

Company Description Overview As an Professional, Client Success in the digital media team, you will play a pivotal role in driving client success by developing strategies using Epsilon's Digital ...

Veho Tech, Inc.

Manager, Client Success

New York, NY · On-site

$115K - $125K/yr

As a Client Success Manager at Veho, you will use your dynamic set of skills to build relationships with external clients and solve their delivery and returns challenges. This requires a high degree ...

+SUBSCRIBE®

Client Success Manager

New York, NY · On-site

Produce and track KPIs related to client satisfaction, platform usage, and success indicators. * Conduct platform demos, teach-ins, training sessions, and build platform resources to maximize user ...

Dstillery

Client Success Manager

New York, NY · On-site

The Client Success Manager owns a book of business and is accountable for client retention, satisfaction, and growth. You'll act as a strategic partner to clients -- consulting on campaign ...

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Showing results 21-40

All JobsClient Success JobsClient Success Jobs in Hackensack, NJ

Client Success information

See Hackensack, NJ salary details

$35.4K

$90.6K

$152.7K

How much do client success jobs pay per year?

As of Sep 3, 2026, the average yearly pay for client success in Hackensack, NJ is $90,594.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,900.00 and $108,000.00 per year, depending on experience, location, and employer.

What is client success?

Client Success refers to a role or department within a company that is dedicated to ensuring customers achieve their desired outcomes while using a product or service. Professionals in Client Success act as liaisons between the company and its clients, focusing on building strong relationships, providing ongoing support, and helping clients maximize the value of their purchase. Their responsibilities often include onboarding, training, addressing concerns, and identifying opportunities to enhance customer satisfaction and retention. The ultimate goal of Client Success is to foster long-term client loyalty and drive business growth.

What are the key skills and qualifications needed to thrive as a client success professional?

To thrive as a Client Success professional, you need strong relationship management skills, problem-solving ability, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM platforms like Salesforce or HubSpot and proficiency in customer support tools are typically required. Exceptional communication, active listening, and empathy help you build trust and effectively address client needs. These skills are crucial for ensuring client satisfaction, retention, and long-term business growth.

What are some common challenges faced by client success professionals and how can they be addressed?

Client Success professionals often face challenges such as managing high client expectations, balancing multiple accounts, and ensuring clear communication between clients and internal teams. Addressing these challenges involves proactive communication, effective time management, and developing a deep understanding of the client's business needs. Building strong relationships and regularly soliciting feedback can help prevent misunderstandings and foster long-term client satisfaction.

What is the difference between Client Success vs Customer Support?

AspectClient SuccessCustomer Support
Primary FocusProactively ensuring client satisfaction and long-term successReactively resolving immediate issues and technical problems
Work EnvironmentStrategic, relationship-driven, often involves onboarding and account managementOperational, troubleshooting, and technical assistance
Required SkillsCommunication, relationship management, strategic planningTechnical knowledge, problem-solving, customer service skills

While both roles aim to improve customer experience, Client Success focuses on building long-term relationships and ensuring clients achieve their goals, whereas Customer Support addresses immediate technical issues and troubleshooting. Understanding these differences helps organizations assign the right roles to enhance customer satisfaction and retention.

What are the most commonly searched types of Client Success jobs in Hackensack, NJ?

The most popular types of Client Success jobs in Hackensack, NJ are:

What job categories do people searching Client Success jobs in Hackensack, NJ look for?

The top searched job categories for Client Success jobs in Hackensack, NJ are:

What cities near Hackensack, NJ are hiring for Client Success jobs?

Cities near Hackensack, NJ with the most Client Success job openings:

Client Success jobs near you
Infographic showing various Client Success job openings in Hackensack, NJ as of August 2026, with employment types broken down into 78% Full Time, 18% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $90,594 per year, or $43.6 per hour.

Client Success Representative

VTS

New York, NY • On-site

$60K - $70K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 11 days ago

Job description

Client Success is the front line of VTS's retention engine. As a CSR, you're not only engaging with clients who use VTS to transform how commercial real estate operates, you'll be helping shape our future. With the support of powerful data-driven workflows and AI tools, you'll generate meaningful client interactions at scale, test new engagement strategies and provide critical insights back to the Client Success and Product teams. Simply put, when our CSR team thrives, our customers continue to grow with us. 


** Please note that this opportunity is located in New York, NY, and requires this hire to work from our office four days a week. ** 


What you can expect as a Client Success Representative:

This isn't your typical junior Client Success role. At VTS, you'll be joining a high-impact, AI-augmented CS team that's rethinking how modern client success is done. You'll

  • Be quickly trained in world-class SaaS CS techniques and real estate fluency.
  • Use cutting-edge tools to automate busywork so you can focus on learning, experimenting, and connecting with decision-makers at some of the most influential CRE firms on the planet.
  • Collaborate closely with CS mentors, marketing partners, and senior leadership to contribute directly to client retention.
  • See a clear path for promotion to Client Success Manager roles and beyond. Our top CSMs and leaders started in this seat.
  • Be part of a scaling team where every win matters and every voice is heard.
  • Form relationships with senior decision makers, asset managers and brokers at the top commercial real estate firms across the country.
What makes you a great fit?

You're not just looking for a job, you're looking to launch a career in CS with real momentum. You could be a great fit if:

  • You're curious, coachable, and ready to dive headfirst into a fast-paced, goal-driven environment.
  • You embrace new tools and technologies to work smarter and faster.
  • You bring 1+ years of professional experience. Bonus if it's in CRE, SaaS, or sales but your mindset and hustle matter most.
  • You thrive on structure, love hitting goals, and get fired up by being part of a team that's building something big.


What VTS Values & How We Show It

  • Strive for Excellence - We know your potential is unlimited. Take advantage of our executive coaches and our training and career development programs available to all employees! 
  • Be Customer Obsessed - We're employee obsessed too! VTS offers competitive compensation, comprehensive health benefits (including dental and vision), pre-tax commuter benefits, and a 401(k) plan. Not to mention the fun stuff - quarterly happy hours, wellness events, clubs, and team lunches! 
  • Be Curious - Benefit from a culture that promotes new learning. VTS offers an education stipend to all employees! 
  • Move as One - We work in an open floor plan to promote cross-functional collaboration. 
  • Take Ownership - Be an owner of the company you're building with our equity packages. 
  • Appreciate the Difference - VTS embraces and celebrates diversity. We understand the importance of a strong work-life balance. We offer a flexible PTO policy, generous family leave program, and more!
 
ABOUT VTS

VTS is the only AI-driven technology platform enabling intelligent real estate by unifying industry professionals, investors, and their customers at scale. In 2013, VTS revolutionized commercial real estate leasing operations with what is now VTS Lease. Today, VTS AI is the largest first-party insights and collaboration engine in the industry, transforming how strategic decisions are made and executed by the real estate industry globally.
With the VTS Platform, consisting of VTS Lease, VTS Market, VTS Activate, and VTS Data, every stakeholder in real estate is given real-time market information and workflow tools to do their job with unparalleled speed and intelligence. VTS is the global leader, with more than 60% of Class A office space in the U.S., and 13 billion square feet of office, residential, retail, and industrial space is managed through the platform worldwide. VTS is utilized by over 45,000 professionals and over 1.2 million total users each day, including industry-leading customers such as Blackstone, Brookfield Properties, LaSalle Investment Management, Hines, BXP, Oxford Properties, JLL, and CBRE.
VTS maintains offices in New York City, London, Toronto, Chicago.

To learn more about VTS and view our open roles, visit us at vts.com or follow us on Instagram (@WeAreVTS) or LinkedIn. 

Pay Transparency

At VTS, we pride ourselves on articulating a clear and transparent philosophy around equitable, impartial compensation that will allow us to recruit and retain an exceptional team. The base salary is market-driven at the time of offer and is based on tier 1 market data. The salary for this role will range between $60,000 and $70,000 and is determined by several factors, including your skills, prior relevant experience, quality of interviews, leveling, and geography. There is a commission structure for the position that will bring the OTE (on target earnings) to $75,000 - $90,000 depending on the base salary agreed upon and achievement to goals.


EEO Guidelines
VTS embraces diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.
 
All your information will be kept confidential according to EEO guidelines. For more information about what we collect and how we use it, please refer to the Candidate Privacy Statement. 
 
If you have a disability or special need that requires accommodation at any time during the recruitment process, please let us know at ta@vts.com

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