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Client Success Jobs in Chester, CT (NOW HIRING)

Ralliant

Customer Success Manager

Plainville, CT · On-site

North America Customer Success Manager Gems Setra | On-Site - Plainville, CT | Reports to: Head of Sales Operations & Marketing The North America Customer Success Manager leads the regional customer ...

Ralliant

Customer Success Manager

Plainville, CT · On-site

On-Site North America Customer Success Manager Gems Setra | On-Site - Plainville, CT | Reports to: Head of Sales Operations & Marketing The North America Customer Success Manager leads the regional ...

HESCO

Customer Success Manager

Rocky Hill, CT · On-site

$60K - $70K/yr

Description As a Customer Success Manager, you will serve as a strategic partner to customers who have invested in Annual Recurring Revenue (ARR) service contracts and software subscriptions. You ...

HESCO

Customer Success Manager

Rocky Hill, CT

$60K - $70K/yr

Description As a Customer Success Manager, you will serve as a strategic partner to customers who have invested in Annual Recurring Revenue (ARR) service contracts and software subscriptions. You ...

GEMS INC

Customer Success Manager

Plainville, CT · On-site

North America Customer Success Manager Gems Setra | On-Site - Plainville, CT | Reports to: Head of Sales Operations & Marketing The North America Customer Success Manager leads the regional customer ...

HESCO

Customer Success Manager

Rocky Hill, CT · On-site

$60K - $70K/yr

As a Customer Success Manager, you will serve as a strategic partner to customers who have invested in Annual Recurring Revenue (ARR) service contracts and software subscriptions. You will manage a ...

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Showing results 21-40

All JobsClient Success JobsClient Success Jobs in Chester, CT

Client Success information

See Chester, CT salary details

$32.9K

$84K

$141.6K

How much do client success jobs pay per year?

As of Aug 16, 2026, the average yearly pay for client success in Chester, CT is $84,038.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,200.00 and $100,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client success professional?

To thrive as a Client Success professional, you need strong relationship management skills, problem-solving ability, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM platforms like Salesforce or HubSpot and proficiency in customer support tools are typically required. Exceptional communication, active listening, and empathy help you build trust and effectively address client needs. These skills are crucial for ensuring client satisfaction, retention, and long-term business growth.

What is the difference between Client Success vs Customer Support?

AspectClient SuccessCustomer Support
Primary FocusProactively ensuring client satisfaction and long-term successReactively resolving immediate issues and technical problems
Work EnvironmentStrategic, relationship-driven, often involves onboarding and account managementOperational, troubleshooting, and technical assistance
Required SkillsCommunication, relationship management, strategic planningTechnical knowledge, problem-solving, customer service skills

While both roles aim to improve customer experience, Client Success focuses on building long-term relationships and ensuring clients achieve their goals, whereas Customer Support addresses immediate technical issues and troubleshooting. Understanding these differences helps organizations assign the right roles to enhance customer satisfaction and retention.

What are some common challenges faced by client success professionals and how can they be addressed?

Client Success professionals often face challenges such as managing high client expectations, balancing multiple accounts, and ensuring clear communication between clients and internal teams. Addressing these challenges involves proactive communication, effective time management, and developing a deep understanding of the client's business needs. Building strong relationships and regularly soliciting feedback can help prevent misunderstandings and foster long-term client satisfaction.

What is client success?

Client Success refers to a role or department within a company that is dedicated to ensuring customers achieve their desired outcomes while using a product or service. Professionals in Client Success act as liaisons between the company and its clients, focusing on building strong relationships, providing ongoing support, and helping clients maximize the value of their purchase. Their responsibilities often include onboarding, training, addressing concerns, and identifying opportunities to enhance customer satisfaction and retention. The ultimate goal of Client Success is to foster long-term client loyalty and drive business growth.

What cities near Chester, CT are hiring for Client Success jobs?

Cities near Chester, CT with the most Client Success job openings:

Client Success jobs near you
Infographic showing various Client Success job openings in Chester, CT as of August 2026, with employment types broken down into 78% Full Time, 18% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $84,038 per year, or $40.4 per hour.

Board Certified Behavior Analyst (BCBA) -Groton, CT

ABA A Step at a Time Care CT

Groton, CT • Hybrid

$80 - $130/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 15 days ago

Job description

Opportunity for Board Certified Behavior Analyst (BCBA)!

ABA A Step At A Time Care (ASAT) is looking for an experienced Board Certified Behavior Analyst (BCBA) to join our team! We are a passionate parent-founded and clinician-led ABA company dedicated to transforming lives through outcomes-driven and evidence-based practices. Our culture fosters collaboration, personal growth, and client success. Board Certified Behavior Analysts (BCBAs) thrive in our supportive environment and commitment to professional development and making an impact in kids’ lives!

Board Certified Behavior Analyst (BCBA) Benefits:

  • Flexible Schedules

  • Hybrid Work Environment

  • Exciting Career Advancement Opportunities

  • Bonus Opportunities

  • Competitive Salary with Performance Bonuses

  • 401K

  • Health, Vision, and Dental Insurance (Full Time Only)

  • Generous PTO and SPTO (Full Time Only)

  • Professional Development Assistance and Stipends

  • Collaborative Environment and Mentorship

  • Referral Bonus Program

  • Opportunity for Involvement in Conducting Research (If Appropriate)

Board Certified Behavior Analyst (BCBA) Duties and Responsibilities:

  • Develop and oversee individualized ABA treatment plans.

  • Supervise RBTs and provide ongoing training and support.

  • Conduct functional and skill-based assessments and adjust treatment goals as needed.

  • Collaborate with families and multidisciplinary teams to ensure client success.

  • Maintain compliance with ethical, regulatory, and payer standards.

  • Proactively improve company clinical standard operating procedures.

Board Certified Behavior Analyst (BCBA) Compensation and Schedule:

  • Pay Range: $80 - $130/hr.

  • Full-Time: 25-28 hours/week or Part-Time Available

  • Location: Fairfield county, CT

Board Certified Behavior Analyst (BCBA) Skills and Qualifications:

  • Current Board-Certified Behavior Analyst (BCBA) certification required.

  • Current CT LBA licensure required.

  • Master’s degree in Applied Behavior Analysis or related field.

  • Experience in scope and sequence of early learning curriculum.

  • Experience conducting functional and skill-based assessments.

  • Experience identifying goals for in-center, in-home, in-school, in-community programs for individuals with autism and related disorders.

  • Experience providing training and supervision to RBTs and implementing ABA programs in-home, in-school, and/or in-community.

  • Experience with parent training and conveying the importance of consistent ABA treatment.

  • Experience with insurance-funded protocols preferred.

  • Strong leadership, organizational, and interpersonal skills.

  • Passion for making a meaningful difference in clients' lives.

Take the next step in making a meaningful difference as a Board Certified Behavior Analyst (BCBA)! Apply Today!


ASAT provides equal employment opportunity to all individuals regardless of race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. We celebrate diversity and are committed to creating an inclusive environment for all employees.