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Client Success Project Manager Jobs in Alberta (NOW HIRING)

PCL Construction

Project Manager

Edmonton, AB

We are 100% employee-owned, every employee has a stake in our success, and that shared commitment ... Understands client drivers and offers value engineering proposals for functionality, cost, and ...

HOCS Projects

Be Seen First

Senior Project Manager

Calgary, AB · On-site

This role is accountable for project scope, schedule, cost, quality, risk management, client relationships, and overall execution. The Senior Project Manager will provide leadership and direction to ...

PCL Construction

Project Manager

Edmonton, AB · On-site

We are 100% employee-owned, every employee has a stake in our success, and that shared commitment ... Understands client drivers and offers value engineering proposals for functionality, cost, and ...

PCL Construction

Project Manager

Edmonton, AB · On-site

We are 100% employee-owned, every employee has a stake in our success, and that shared commitment ... Understands client drivers and offers value engineering proposals for functionality, cost, and ...

PTW Energy Services Ltd.

Project Manager

Nisku, AB · On-site

Reporting to the Operations Manager, this role serves as the primary client contact and manages the full lifecycle of industrial electrical and instrumentation projects--from estimating and planning ...

PTW Energy Services Ltd.

Project Manager

Nisku, AB · On-site

Project Manager Nisku, Alberta Lead. Deliver. Build. Company Overview PTW is a leading industry ... Reporting to the OperationsManager, this roleserves as the primary client contact and manages the ...

Quanta Canada Renewables

Project Manager

Calgary, AB · On-site

The Project Manager will be responsible for all aspects of design-build/engineer-procure-construct ... to client requests in a manner that collaborates for mutual success 4. Procurement & Vendor ...

Prim

Project Manager

Edmonton, AB · On-site

SUMMARY The Project Manager is responsible for managing the allocated contract, fostering a ... Project setup through internal and client requirements * Coordinate the hiring or re-allocation of ...

TEEMA Group

Project Manager

Calgary, AB · On-site

CA$115K - CA$140K/yr

Project Manager Full-Time | Permanent Calgary, AB | Onsite Salary: $115,000-$140,000 Description Our client is a stable, growing commercial construction company looking for an experienced Project ...

PCL Construction

... Understand client needs and offer value engineering solutions to improve functionality, cost ... Together, we can build success and a better future. Let's get started! Primary Location: Alberta ...

Alquemy

Project Manager

Edmonton, AB

Alquemy's Client is seeking experienced Project Managers to join their team. Locations in Edmonton and Calgary. We are seeking an experienced Project Manager to oversee large-scale construction ...

Rokt

Customer Success Manager

Calgary, AB · On-site

CA$92K - CA$112K/yr

As a Client Success Manager on our SMB team, you'll take full ownership of a book of high-potential ... Every project is a new puzzle to solve across different domains, so you'll constantly expand your ...

Associated Engineering

Project Manager

Calgary, AB · Hybrid

Maintaining client communications and expectations to our client service objectives. * Preparing ... Proven project management experience. * Excellent communication, interpersonal and organizational ...

Build It

Construction Project Manager

Calgary, AB · On-site

Client Communication: Build and maintain strong client relationships with timely updates and issue ... We admire constructive thinkers who take responsibility for their success and failure * We value ...

Rokt

Customer Success Manager

Calgary, AB

CA$92K - CA$112K/yr

As a Client Success Manager on our SMB team, you'll take full ownership of a book of high-potential ... Every project is a new puzzle to solve across different domains, so you'll constantly expand your ...

DMC Recruitment

Project Manager

Calgary, AB · On-site

$75K - $90K/yr

Project Manager, Restoration Calgary, AB $75,000 - $90,000 DMC Recruitment Group is pleased to partner with our client, a respected organization in the restoration industry, located in Calgary, AB ...

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Client Success Project Manager information

What does a client success project manager do?

A Client Success Project Manager is responsible for ensuring that clients achieve their desired outcomes while using a company’s products or services. They act as the main point of contact between the client and the company, coordinating project timelines, managing deliverables, and addressing any concerns or issues that arise. Their role combines elements of project management and customer relationship management, aiming to enhance client satisfaction, retention, and long-term success.

How does a client success project manager typically balance client expectations with project deliverables?

Client Success Project Managers play a crucial role in ensuring that client needs are met while also keeping projects on track and within scope. This often involves setting clear communication channels, proactively managing timelines, and regularly updating clients on progress or potential roadblocks. They work closely with cross-functional teams, such as sales, product, and support, to align client goals with achievable deliverables and ensure a smooth project lifecycle. Strong relationship-building skills and the ability to manage multiple priorities are essential for success in this role.

What are the key skills and qualifications needed to thrive as a client success project manager, and why are they important?

To thrive as a Client Success Project Manager, you need a strong background in project management, client relations, and a relevant bachelor's degree, often supplemented by experience in customer-facing roles. Familiarity with project management tools (such as Asana, Trello, or Jira), CRM systems, and certifications like PMP or CSM are commonly required. Excellent communication, problem-solving, and relationship-building skills help you manage client expectations and drive project success. These competencies are crucial for ensuring projects are delivered on time, clients remain satisfied, and long-term partnerships are fostered.

What is the difference between Client Success Project Manager vs Customer Success Manager?

AspectClient Success Project ManagerCustomer Success Manager
Primary FocusManaging client projects, ensuring delivery and implementationBuilding ongoing relationships, ensuring customer satisfaction
CertificationsProject management certifications (PMP, CAPM)Customer success or account management certifications
Work EnvironmentCollaborates with project teams, handles timelinesEngages directly with clients, focuses on retention
Industry UsageCommon in SaaS, IT, consultingCommon in SaaS, tech, service industries

While both roles aim to enhance client satisfaction, the Client Success Project Manager primarily manages specific projects and deliverables, whereas the Customer Success Manager focuses on long-term client relationships and retention. Understanding these differences helps organizations assign the right roles for client success initiatives.

What cities in Alberta are hiring for Client Success Project Manager jobs?

Cities in Alberta with the most Client Success Project Manager job openings:

Client Success Project Manager jobs near you

Project Manager

Edmonton, AB

PCL Construction
Construction • 1 - 5K employees
Learn more about PCL Constructionexternal

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 6 days ago

PCL Construction rating

7.2

Company rating: 7.2 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

Job description

The future you want is within reach. Let's build it together.

At PCL Construction Management Inc., part of the PCL Family of Companies (PCL), we don't just build projects --  we build opportunities, careers and communities. We are 100% employee-owned, every employee has a stake in our success, and that shared commitment drives how we work, grow and lead in the construction industry.

We're a team of builders who care deeply about what we create and who we build with. That includes you. We are not only shaping the future of construction, we are also committed to shaping the future of your career.

As a Project Manager for PCL Construction Management Inc. in Edmonton, Alberta (Buildings), you'll have the opportunity to lead innovative commercial buildings and civil infrastructure projects that shape the future of your community.

Why Choose PCL?

Choose a career with rewards that matter. PCL's total rewards are designed to support your growth, well-being and future success -- because when you succeed, we all do. Our offerings could include:

  • Employee ownership opportunities that build long-term value
  • Annual discretionary performance bonuses
  • RRSP, TFSA, Pension Contribution Options
  • Flexible medical, dental and vision benefits
  • Prescription drug coverage and virtual care services
  • Life, AD&D and disability insurance
  • Paid parental leave and family care support
  • Health and lifestyle spending account options
  • Mental health and wellness support, including Employee Assistance Programs
  • Career growth pathways, leadership development and mentorship programs
  • Access to world-class training through PCL's College of Construction and professional development courses
  • Ongoing opportunities to learn new skills, explore different roles and grow your career across sectors and regions

Here's how a Project Manager for PCL Construction Management Inc. within Edmonton Buildings contributes to our team:

Responsibilities
  • Provides overall contract administration, technical expertise, and support to a medium size construction project.
  • Develops and implements the project safety plan and leads by example for health and safety practices and procedures.
  • Ensures the project is constructed as per design, budget, resources, quality, and schedule.
  • Understands client drivers and offers value engineering proposals for functionality, cost, and schedule benefit.
  • Manages project performance and providing performance status reports for safety, cost forecast, and schedule.
  • Negotiates and issues subcontracts, major purchase orders and progress payments and monitors their progress and schedule.
  • Understands, communicates, and enforces the contract and contract documents.
  • Develops and coordinates overall project closeout.
  • Identifies and manages risk and opportunities on construction projects.
  • If applicable, for design build project deliveries:
  • Monitors progress of the design, including compliance issues, quality, general coordination, constructability, and timing of deliverables.
  • Assists the project team lead obtain a comprehensive design-management and design-quality plan and conduct periodic quality audits to ensure compliance.
  • Keeps all parties informed of potential opportunities and challenges and manages stakeholders’ expectations through appropriate forms of communication.
Qualifications
  • Bachelor’s degree or diploma in engineering, construction management, or a related field.
  • 8–10 years of progressive construction experience with leadership and mentoring preferred.
  • Demonstrated experience implementing a strong safety culture by application of health, safety, and environment principles and legislation.  
  • In-depth knowledge of construction industry including building materials, construction specifications, methods and procedures, construction law and building codes, and safety and quality management practices.  
  • Strong planning, organizational, and time management skills including the ability to manage project budgets and schedules.  
  • Ability to identify and manage risk and opportunities on construction projects.
  • Ability to establish and maintain effective relationships with key stakeholders and decision makers.
  • Working knowledge of Microsoft Office Suite, project management and scheduling software, with a strong aptitude for adopting new technology.

Your Work Has Purpose Here

PCL projects are where life happens, where communities connect, careers begin, and progress is made. Regardless of the type of project, we are building something bigger: a future that's inclusive, resilient and full of opportunity.

At PCL Construction Management Inc., we are committed to creating a workplace where everyone belongs. We value the diverse experiences, identities and perspectives our employees bring. Employment decisions are based on merit, potential and the drive to make a difference, regardless of race, gender, age, ability or background.

We know everyone's needs are different, if you require accommodation during the application process, please contact careers@pcl.com and include the position and location of interest.

This recruitment process does not involve the use of artificial intelligence (AI) to screen, assess, or select applicants. All hiring decisions are made by human reviewers.

Company: PCL Construction Management Inc.

Primary Location: Edmonton, Alberta (Buildings)

Job Title: Project Manager

Requisition ID: 11826

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