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Client Success Project Manager Jobs in Alberta (NOW HIRING)

Atkinson Construction

Project Manager

Saint Albert, AB · On-site

Employee-owned company -- you share in the success of what you help build * A diverse project ... Align project outcomes with client expectations and company standards * Maintain a strong emphasis ...

Alstar Group

Project Manager

Calgary, AB · On-site +1

Recognition for your achievements and contribution to our success * One remote day per week What We ... Provide interface with client * Vendor Management * Work with project coordinator staff as assigned ...

Alstar Group

Project Manager

Calgary, AB · On-site

Recognition for your achievements and contribution to our success * One remote day per week What We ... Provide interface with client * Vendor Management * Work with project coordinator staff as assigned ...

PURIS Corporation, LLC

Project Manager

Calgary, AB · On-site

CA$85K - CA$100K/yr

... client relations. Advanced capabilities with Microsoft Excel is also a requirement. Role ... success of our projects! Pay: * $85,000.00-$100,000.00 per year Benefits: * Dental care

Chandos

Project Manager

Calgary, AB · On-site

Continuous improvement is core to our success. Championing innovative and collaborative ways to ... Build strong client relationships and act as the main point of contact for stakeholders * Lead ...

Chandos

Project Manager

Red Deer, AB · On-site

We are 100 per cent employee-owned , and our success is driven by our employee owners. We ... Foster client, consultant and subcontractor relationships that drive repeat business and strong ...

Nuna Group of Companies

Project Manager

Edmonton, AB · On-site

Deploys and allocates optimal Project Management teams to ensure project efficiency and success for ... Demonstrated ability to build and maintain strong client relationships. * Knowledge of construction ...

Nuna Group of Companies

Project Manager

Edmonton, AB · On-site

Deploys and allocates optimal Project Management teams to ensure project efficiency and success for ... Demonstrated ability to build and maintain strong client relationships. * Knowledge of construction ...

PCL Construction

Project Manager

Edmonton, AB · On-site

We are 100% employee-owned, every employee has a stake in our success, and that shared commitment ... and schedule. • Understands client drivers and offers value engineering proposals for ...

PCL Construction

Project Manager

Edmonton, AB · On-site

We are 100% employee-owned, every employee has a stake in our success, and that shared commitment ... and schedule. • Understands client drivers and offers value engineering proposals for ...

PCL Construction

Project Manager

Calgary, AB · On-site

We are 100% employee-owned, every employee has a stake in our success, and that shared commitment ... Understands client drivers and identifies value‑engineering opportunities to improve ...

Phoenix Industrial Maintenance Ltd.

Own the full project lifecycle : plan, control, and manage construction projects from the bidding phase through execution to completion, ensuring success and maintaining strong client relationships.

PCL Construction

Project Manager

Edmonton, AB · On-site

We are 100% employee-owned, every employee has a stake in our success, and that shared commitment ... Understands client drivers and offers value engineering proposals for functionality, cost, and ...

PCL Construction

Project Manager

Calgary, AB

We are 100% employee-owned, every employee has a stake in our success, and that shared commitment ... Understands client drivers and identifies valueengineering opportunities to improve functionality ...

PCL Construction

Project Manager

Calgary, AB · On-site

We are 100% employee-owned, every employee has a stake in our success, and that shared commitment ... Understands client drivers and identifies value‑engineering opportunities to improve ...

HOCS Projects

Be Seen First

Senior Project Manager

Calgary, AB · On-site

This role is accountable for project scope, schedule, cost, quality, risk management, client relationships, and overall execution. The Senior Project Manager will provide leadership and direction to ...

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All JobsClient Success Project JobsClient Success Project Manager JobsClient Success Project Manager Jobs in Alberta

Client Success Project Manager information

What does a client success project manager do?

A Client Success Project Manager is responsible for ensuring that clients achieve their desired outcomes while using a company’s products or services. They act as the main point of contact between the client and the company, coordinating project timelines, managing deliverables, and addressing any concerns or issues that arise. Their role combines elements of project management and customer relationship management, aiming to enhance client satisfaction, retention, and long-term success.

How does a client success project manager typically balance client expectations with project deliverables?

Client Success Project Managers play a crucial role in ensuring that client needs are met while also keeping projects on track and within scope. This often involves setting clear communication channels, proactively managing timelines, and regularly updating clients on progress or potential roadblocks. They work closely with cross-functional teams, such as sales, product, and support, to align client goals with achievable deliverables and ensure a smooth project lifecycle. Strong relationship-building skills and the ability to manage multiple priorities are essential for success in this role.

What are the key skills and qualifications needed to thrive as a client success project manager, and why are they important?

To thrive as a Client Success Project Manager, you need a strong background in project management, client relations, and a relevant bachelor's degree, often supplemented by experience in customer-facing roles. Familiarity with project management tools (such as Asana, Trello, or Jira), CRM systems, and certifications like PMP or CSM are commonly required. Excellent communication, problem-solving, and relationship-building skills help you manage client expectations and drive project success. These competencies are crucial for ensuring projects are delivered on time, clients remain satisfied, and long-term partnerships are fostered.

What is the difference between Client Success Project Manager vs Customer Success Manager?

AspectClient Success Project ManagerCustomer Success Manager
Primary FocusManaging client projects, ensuring delivery and implementationBuilding ongoing relationships, ensuring customer satisfaction
CertificationsProject management certifications (PMP, CAPM)Customer success or account management certifications
Work EnvironmentCollaborates with project teams, handles timelinesEngages directly with clients, focuses on retention
Industry UsageCommon in SaaS, IT, consultingCommon in SaaS, tech, service industries

While both roles aim to enhance client satisfaction, the Client Success Project Manager primarily manages specific projects and deliverables, whereas the Customer Success Manager focuses on long-term client relationships and retention. Understanding these differences helps organizations assign the right roles for client success initiatives.

What cities in Alberta are hiring for Client Success Project Manager jobs?

Cities in Alberta with the most Client Success Project Manager job openings:

Client Success Project Manager jobs near you

Project Manager

Saint Albert, AB • On-site

Atkinson Construction
Construction • 501 - 1,000 employees
Learn more about Atkinson Constructionexternal

Full-time

PTO

Re-posted 10 days ago

Job description

About Atkinson Construction

Atkinson Construction is a growing, employee-owned general contracting firm based in St. Albert, Alberta. We deliver high-quality construction across Western Canada — commercial developments, multi-family residential, recreational facilities, civic infrastructure, supportive housing, and national security projects. Our team operates from Edmonton to the Yukon, building projects that serve communities and stand the test of time. We're a collaborative, ambitious organization that invests in our people and rewards performance. Learn more at www.buildwithacl.com.

About the Role

We're looking for experienced, talented Project Managers to join our growing team. If you're a seasoned construction professional looking for diverse projects, a high-performing and supportive team, and the opportunity to grow within an employee-owned organization — this role is a great fit.

We have an immediate opening for a permanent, full-time Project Manager based out of our St. Albert office.

Schedule: Monday–Friday, 8-hour shifts | Office-based with regular site presence

What We Offer

  • Competitive, negotiable salary that reflects your experience
  • Comprehensive benefits through Open Circle
  • Bonus pay opportunities
  • Paid time off
  • Employee-owned company — you share in the success of what you help build
  • A diverse project portfolio spanning commercial, multi-family, civic, and institutional sectors across Western Canada
  • A collaborative team culture with real growth opportunities

Your Responsibilities

  • Oversee and manage all aspects of complex commercial projects from inception through to closeout
  • Build and maintain strong, long-term relationships with clients, ensuring high levels of satisfaction throughout the project lifecycle
  • Collaborate with architects, engineers, consultants, and other construction professionals to deliver on project goals
  • Supervise and coordinate subcontractors and trade partners to ensure quality and adherence to schedule
  • Handle planning, execution, monitoring, and closeout — managing all project phases effectively
  • Identify and pursue opportunities with new and existing clients to grow the business
  • Align project outcomes with client expectations and company standards
  • Maintain a strong emphasis on safety at all stages, ensuring compliance with applicable regulations
  • Uphold and promote ACL's brand values and reputation in all project dealings

Desired Skills & Qualifications

  • Minimum CET or P.Eng. (or equivalent combination of experience and education)
  • Minimum 5 years of direct Project Management experience, with at least 3 years in a senior role; experience in a mid-sized company is preferred
  • Experience with AutoCAD, Revit, and Microsoft Office Suite
  • Experience managing construction crews and coordinating multi-trade projects
  • Experience in both public and private sector contracting is considered an asset
  • Federal Top Secret Security Clearance is considered an asset (not required)
  • Strong time management skills — you can handle competing demands without losing focus
  • Problem-solving mindset with sound judgment and decision-making ability
  • High level of client service and interpersonal professionalism
  • In-depth technical knowledge of: building envelope systems, pre-engineered buildings, design-build contracts, public tender and prequalification processes
  • Excellent verbal and written communication skills
  • Ability to adapt and perform well in a fast-paced, dynamic project environment

Apply Today

We build things that matter — and we want people on our team who feel the same way. Apply now and let's talk about what you can bring to ACL. We review applications regularly and respond to all candidates.