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Client Success Partner Jobs in Tennessee (NOW HIRING)

Senior Director of Client Success Palco is a visionary company pioneering an emerging health-care ... Partnered with government agencies and fortune 500 managed care organizations across the country ...

Senior Director of Client Success Palco is a visionary company pioneering an emerging health-care ... Partnered with government agencies and fortune 500 managed care organizations across the country ...

Senior Director of Client Success Palco is a visionary company pioneering an emerging health-care ... Partnered with government agencies and fortune 500 managed care organizations across the country ...

Senior Director of Client Success Palco is a visionary company pioneering an emerging health-care ... Partnered with government agencies and fortune 500 managed care organizations across the country ...

Client Relationship Executive

Franklin, TN · On-site

$75K - $102K/yr

... partnerships * Demonstrated success owning strategic relationships with large, complex customers ... Strong commercial acumen connecting client priorities, measurable value, product capabilities, and ...

As a strategic partner, we connect exceptional talent with groundbreaking opportunities, driving ... success across diverse industries. We are seeking a highly driven and consultative individual to ...

Success in this role requires improving client outcomes and project delivery while building ... Partner with Sales, Security Operations, and company leadership to align client expectations ...

Partner - Labor & Employment Private Practice | Mid-Sized Business Law Firm Overview Our client, a ... client success. * Sophisticated Work Without Big Law Red Tape - Handle high-impact matters with mid ...

Partner - Labor & Employment Private Practice | Mid-Sized Business Law Firm Overview Our client, a ... client success. * Sophisticated Work Without Big Law Red Tape - Handle high-impact matters with mid ...

Showing results 21-40

Client Success Partner information

See Tennessee salary details

$13

$42

$87

How much do client success partner jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for client success partner in Tennessee is $42.60, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $58.27 per hour, depending on experience, location, and employer.

What is a client success partner?

A Client Success Partner is a professional dedicated to ensuring clients achieve their desired outcomes while using a company's products or services. They act as a bridge between the client and the company, providing support, guidance, and strategic advice to maximize value and satisfaction. Client Success Partners often handle onboarding, monitor client progress, address concerns, and identify opportunities for growth or improvement. Their goal is to build long-term, positive relationships that help both the client and the company succeed.

How does a client success partner typically collaborate with internal teams to address client needs?

Client Success Partners work closely with various internal teams, such as sales, product, and support, to ensure clients receive comprehensive solutions. They often serve as the main point of contact, relaying client feedback and coordinating resources to resolve issues promptly. Regular meetings and updates with cross-functional teams are common, allowing the Client Success Partner to advocate for the client's goals and ensure a seamless experience. This collaborative approach not only helps in addressing immediate concerns but also in identifying opportunities for long-term client growth and satisfaction.

What are the key skills and qualifications needed to thrive as a client success partner, and why are they important?

To thrive as a Client Success Partner, you need strong account management skills, a customer-centric mindset, and a bachelor's degree in business, communications, or a related field. Familiarity with customer relationship management (CRM) software like Salesforce and experience with analytics tools are typically required. Exceptional communication, problem-solving abilities, and relationship-building skills help you stand out in this role. These qualities are crucial for fostering long-term client relationships, ensuring satisfaction, and driving business growth.

What is the difference between Client Success Partner vs Customer Success Manager?

AspectClient Success PartnerCustomer Success Manager
CredentialsRelevant experience in client relations, certifications like CSPO or CSCP optionalSimilar credentials, often with customer service or account management background
Work EnvironmentCollaborates closely with clients, often in B2B SaaS or service industriesWorks with customers post-sale to ensure product adoption and retention
Employer & Industry UsageCommon in SaaS, tech, and consulting firmsWidely used across SaaS, software, and service sectors
Search & Comparison IntentOften compared for client relationship rolesMore focused on customer retention and success metrics

Both roles focus on client or customer relationships, but a Client Success Partner typically emphasizes building strategic partnerships and long-term client engagement, while a Customer Success Manager concentrates on ensuring customer satisfaction and product adoption. The roles overlap significantly, especially in SaaS industries, but the terminology may vary by company.

What cities in Tennessee are hiring for Client Success Partner jobs?

Cities in Tennessee with the most Client Success Partner job openings:

Infographic showing various Client Success Partner job openings in Tennessee as of August 2026, with employment types broken down into 76% Full Time, 19% Part Time, and 5% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $88,613 per year, or $42.6 per hour.

Lead Strategic Customer Success Partner (Transportation/Logistics)

Franklin, TN • On-site

Uber Freight
Transportation and Warehousing • 1 - 5K employees

Other

Medical, Dental, Vision, Life, Retirement

Re-posted 6 days ago


Uber Freight rating

7.3

Company rating: 7.3 out of 10

Based on 23 frontline employees who took The Breakroom Quiz


Job description

Schedule: Full Time
Job Type: Hybrid
Salary Type: Salary
Req #: 2998
No immigration sponsorship or transfer available for this role.
About the Role
This position will work at onsite at our customer facility in Franklin, TN.
The Lead Strategic Customer Success Partner is responsible for achieving client retention and satisfaction for a group of clients. This includes visiting the clients on a regular basis (as needed), providing support, reporting, and KPIs associated with the client, and partnering with operations teams to meet strategic initiatives and continuous improvement ideas. The Lead Strategic Customer Success Partner is responsible for project management and is expected to utilize the strategic customer success playbooks to develop an account plan to meet both customer and Uber Freight objectives.
What the Candidate Will Do
  • Manage portfolio of $2M+ net revenue
  • Design and creates opportunities for cross-sell/up-sell
  • Drives business growth
  • Sets strategic goals for customers, collaborates with cross-functional teams, ensures client satisfaction across multiple projects
  • Understands all service offerings and can recommend based on customer strategic needs
  • Guides others on CE best practices
  • Handles escalations and comfortable with tough customer conversations
  • Demonstrates strong executive communication skills
  • Owns MBR/QBR design - more custom, complex slides; start from scratch.
  • Should independently own decks with little support.
  • Involved with contract negotiations, budgeting and resource allocation
Basic Qualifications:
  • High school diploma or GED equivalent
  • At least 7 years of progression experience leading customer centric transportation solutions, managing shipper/carrier relationships, and resolving high level service issues focused on client account strategy (rather than physical fleet dispatch or maintenance).
  • Experience having financial responsibilities (cost savings, net revenue, P&L) for a managed book of business
  • Experience presenting to and influencing Senior Leadership
  • Ability to clearly articulate complex ideas, back strategic recommendations with data, and maintain a humble, polished demeanor.
Preferred Qualifications
  • Bachelor's degree in business, logistics or other related fields
  • 8 years multimodal logistics and transportation experience
  • North American Crossborder experience
  • Manhattan and SAP experience
  • Account management experience
  • Experience with Tableau or Power BI
  • Experience with Google

Benefits & Compensation for U.S. Employees
Employees working more than 30 hours in the US at Uber Freight are eligible for benefits like a company sponsored health plan, dental and vision benefits, 401k match, financial and mental wellness benefits, parental leave, short- and long-term disability coverage, life insurance and more. US based employees may also be eligible for a performance or sales incentive bonus program, participation in Uber Freight equity awards, and other types of compensation depending upon the role.
About Uber Freight
Uber Freight helps companies move goods more reliably and efficiently. We bring together the technology, people, and transportation capacity they need, using real-time data from millions of shipments to guide smarter decisions. That helps customers spot issues early, avoid costly surprises, and deliver on time. Uber Freight works with 1 in 3 Fortune 500 shippers across North America and manages over $17B in freight. Learn more at www.uberfreight.com.
Candidate Privacy Notice
Uber Freight is committed to protecting the privacy of our candidates. We collect and process personal data in accordance with applicable data protection laws. For detailed information on how we handle candidate data, please review our Candidate Privacy Notice.
EEOC
Uber Freight is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

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