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Client Success Operator Jobs (NOW HIRING)

Cure8

Client Success Manager

California, MO · On-site

Client Success Manager (CSM) Location: LA (Onsite) About: Cure8 is a leading Managed IT service ... We support dispensaries, cultivation, manufacturing, distribution, and multi-state operators. Our ...

RxAnte Inc.

Director, Client Success

Sterling, VA · Remote

$125K - $140K/yr

Description Director, Client Success Remote (with periodic travel to Sterling, Virginia and client ... operating independently amid competing priorities. * Demonstrated ability to collaborate ...

New

Base8 Inc

Client Success Manager

Studio City, CA · On-site

Client Success Manager (CSM) Location: LA (Onsite) About: Cure8 is a leading Managed IT service ... We support dispensaries, cultivation, manufacturing, distribution, and multi-state operators. Our ...

Base8

Client Success Manager

Studio City, CA · On-site

Client Success Manager (CSM) Location: LA (Onsite) About: Cure8 is a leading Managed IT service ... We support dispensaries, cultivation, manufacturing, distribution, and multi-state operators. Our ...

Rundoo

Client Success Manager

Chicago, IL · On-site

Experience with owner-operator or SMB customers (vs. enterprise procurement) Technical Requirements ... Claire (Manager, Client Success -- manages CS + Support) - Studied History and Captained the Field ...

Rundoo

Client Success Manager

Chicago, IL · On-site

$117K - $130K/yr

Experience with owner-operator or SMB customers (vs. enterprise procurement) Technical Requirements ... Claire (Manager, Client Success - manages CS + Support) - Studied History and Captained the Field ...

Finalsite

Client Success Manager

Glastonbury, CT · On-site +1

Maintain data integrity by completing all assigned tasks in Finalsite's Client Success Platform (ChurnZero), SalesForce and adhering to all internal Client Success team Standard Operating Procedures ...

Zeomega Group

Client Success Manager

Plano, TX · On-site

... operating efficiency. Requirements: Experience: * 8+ years of Client Success, Customer Success, Account Management, Client Relations, Healthcare Technology, Healthcare Operations, or related ...

Finalsite

Client Success Manager

Glastonbury, CT · Remote

Maintain data integrity by completing all assigned tasks in Finalsite's Client Success Platform (ChurnZero), SalesForce and adhering to all internal Client Success team Standard Operating Procedures ...

STACI AMERICAS

Client Success Representative

Reno, NV · On-site

$24 - $26/hr

We are looking for a Client Success Representative to be based at our Reno location reporting to ... Learn and understand Standard Operating Procedures for all account-related activities * Manage the ...

RevText Communications

Be Seen First

Client Success Coach

Tampa, FL · Remote

$15 - $30/hr

You own client success delivery for our done-with-you and done-for-you studios, and you assist our ... You are a builder, not just an operator. Hand you a process and you will run it well once, then ...

SiteCare

Client Success Advisor

Atlanta, GA · Remote

Role Summary The Client Success Advisor owns the ongoing relationship for a portfolio of clients ... Comfortable operating in a role with evolving structure. This function is new and the successful ...

SUBSCRIBE

Client Success Manager

New York, NY · On-site

Produce and track KPIs related to client satisfaction, platform usage, and success indicators ... operating model and business process design, platform set-up, testing and rollout. * Manage the ...

SiteCare

Client Success Advisor

Atlanta, GA · On-site +1

Role Summary The Client Success Advisor owns the ongoing relationship for a portfolio of clients ... Comfortable operating in a role with evolving structure. This function is new and the successful ...

RevText Communications

Be Seen First

Client Success Coach

Dallas, TX · Remote

$40K - $60K/yr

You own client success delivery for our done-with-you and done-for-you studios, and you assist our ... You are a builder, not just an operator. Hand you a process and you will run it well once, then ...

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Client Success Operator information

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$32.5K

$83.1K

$140K

How much do client success operator jobs pay per year?

As of Sep 10, 2026, the average yearly pay for client success operator in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

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Cities with the most Client Success Operator job openings:

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Client Success Manager

California, MO • On-site

Cure8
IT Services • 11 - 50 employees
Learn more about Cure8external

Other

Posted 8 days ago

Job description

Position: Client Success Manager (CSM)

Location: LA (Onsite)

About: Cure8 is a leading Managed IT service provider for the cannabis industry. We support dispensaries, cultivation, manufacturing, distribution, and multi-state operators. Our services include POS, inventory, compliance, cybersecurity, cloud, and security solutions. We provide reliable, secure technology solutions tailored to your cannabis business.

Job Description: A Client Success Manager (CSM) is responsible for building strong client relationships, ensuring successful product/service adoption, reducing churn, and identifying opportunities for account growth.

Key Job Roles & Responsibilities
  • Manage relationships with assigned US clients and serve as their primary point of contact.
  • Understand client goals, challenges, expectations, and business needs.
  • Lead client onboarding, implementation, and regular business reviews.
  • Monitor customer satisfaction, engagement, retention, and churn risks.
  • Drive product/service adoption through demos, training, and guidance.
  • Handle client queries, complaints, and escalations through resolution.
  • Identify upselling, cross-selling, renewal, and account expansion opportunities.
  • Communicate professionally with clients via email, phone, Zoom, and Teams.
  • Track KPIs such as CSAT, NPS, retention, adoption, and revenue growth.
  • Maintain accurate client data and updates in CRM/customer-success platforms.
  • Collaborate with Sales, Product, Support, Marketing, Finance, and Operations teams.
  • Support US clients across different time zones while maintaining professional responsiveness.
Common Skills Required
  • Excellent English communication and interpersonal skills
  • Client relationship management
  • Account management
  • Problem-solving and conflict resolution
  • Presentation and negotiation skills
  • CRM experience such as Salesforce, HubSpot, or Zoho
  • Customer-success tools such as Gainsight or similar platforms
  • Data analysis and reporting
  • Time management and organization
  • Upselling/cross-selling awareness
  • Ability to work with US clients and teams
  • Strong business and customer-service mindset
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