ZipRecruiter

Log In

1

Client Success Operator Jobs in Toronto, ON (NOW HIRING)

Pine Services Group

Client Success Manager

Toronto, ON · Remote

Client Success Manager Remote About the Opportunity One of Pine's portfolio companies is hiring ... Comfortable operating in a commercially minded role where retention and growth are part of your ...

Fenergo

Client Success Partner, AMER

Toronto, ON · On-site

Our FinCrime Operating System, powered by agentic AI and intelligent automation, helps financial ... What this role entails The Client Success Partner (CSP) is one of the most strategically important ...

Fenergo

Client Success Partner, AMER

Toronto, ON · On-site

Our FinCrime Operating System, powered by agentic AI and intelligent automation, helps financial ... What this role entails The Client Success Partner (CSP) is one of the most strategically important ...

WES

Associate Director, Client Success (Remote)

Toronto, ON · Remote

CA$102K - CA$131K/yr

Associate Director, Client Success Department: Sales, Marketing and Customer Solutions (SMCS ... Experience operating in a quota-driven or revenue-accountable environment, including ownership of ...

Impact Clients

Client Success Coach (CSM)

Toronto, ON · Remote

CA$10K - CA$15K/mo

We're looking for a full-time Client Success Coach to join our fast-growing team at Richard Yu ... operating procedures is essential. * You must have a high attention to detail and understand ...

TMX Group

Senior Advisor, Client Success

Toronto, ON · Hybrid

Through a rich exchange of ideas, meaningful collaboration, and a nimble operating model, we're ... Reporting to the Head, Client Success, this individual is essential to driving the long-term ...

Ripple

Client Support Analyst

Toronto, ON · On-site

Partner with Customer Success, Account Managers and Solutions teams to tackle nuanced client ... Confidence operating in ambiguity-especially when documentation is limited * A proactive mindset ...

Advantage HQ

Group Account Director

Toronto, ON · Remote

Our team of 100+ growth operators, analysts, and creatives manages over $500M in annual media spend and drives meaningful bottom-line impact for our partners. Responsibilities Client Success ...

Acara Solutions

Machine Operator

Milton, ON

CA$24 - CA$25/hr

Job Title: Machine Operator Location: Ontario, CAN Employment: Contract to Hire Industry ... impact client success while giving you room to grow and develop professionally. About Acara ...

Acara Solutions

AT Operator

Burlington, ON · On-site

CA$22/hr

Job Title: AT Operator Location: Burlington, ON Industry: Semiconductor Compensation: $22/hr ... impact client success while giving you room to grow and develop professionally. About Acara ...

Morningstar, Inc.

Sales Executive

Toronto, ON · On-site

Partner with Client Success and product teamsto ensure a seamless client experience ... Comfortable operating in a global, matrixed organization Location Toronto (with coverage across the ...

Lifeworks

Senior Technical Project Manager

Toronto, ON

CA$75K - CA$105K/yr

Comfort operating in complex, fast-paced environments with multiple priorities and competing ... You'll work alongside product leaders, engineers, and client-success teams who are genuinely ...

next page

Showing results 1-20

All JobsClient Success Operator JobsClient Success Operator Jobs in Toronto, ON

Client Success Manager

Toronto, ON • Remote

Pine Services Group
See more jobs at Pine Services Groupexternal

Full-time

This job post has expired 3 days ago. Applications are no longer accepted.

Job description

Client Success Manager

Remote

About the Opportunity

One of Pine's portfolio companies is hiring! This company is an established, growing B2B technology services company that helps small and mid-sized businesses run critical parts of their operations.

The Role

As Client Success Manager, you will own a dedicated book of business, serving as the primary point of contact for clients from onboarding through renewal and expansion. You will be the driving force behind client retention and growth, combining relationship management with a commercial mindset to help clients get the most value out of their partnership with the company.

What You'll Do

  • Own the full client relationship for an assigned book of business, including renewals, expansion, and long-term retention
  • Proactively monitor account health, flag churn risk early, and partner cross-functionally to resolve it
  • Lead regular business reviews to align on client goals, priorities, and opportunities for growth
  • Identify and pursue upsell and cross-sell opportunities within your client base
  • Serve as the go-to point of contact for your accounts, ensuring fast, thoughtful, and consistent responsiveness
  • Build long-term champions who advocate for the business through referrals, case studies, and reviews
  • Collaborate closely with sales, delivery, and leadership to support client success and drive outcomes
  • Maintain accurate account and pipeline records in the company's CRM

What We're Looking For

  • 3+ years of experience in a Customer/Client Success, Account Management, or client relationship role
  • Experience with Sage Intacct ERP strongly preferred software strongly preferred
  • A proactive, high-energy approach with excellent follow-through and attention to detail
  • Comfortable operating in a commercially minded role where retention and growth are part of your success metrics
  • Strong written and verbal communication skills, with confidence engaging clients at all levels
  • Self-motivated and able to work independently in a remote environment

What's In It For You

  • Fully remote role with no travel required
  • Competitive base salary plus a performance-driven variable compensation structure
  • The opportunity to make a visible, immediate impact on a growing client base
  • A clear path to grow with the business, including the potential to build and lead a team over time
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
apply for this job

Apply