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Client Success Manager Jobs in Reno, NV (NOW HIRING)

Baker-Electric

Sr. Project Manager - Data Centers

Reno, NV · On-site

$140K - $185K/yr

This role owns project delivery, financial performance, client relationships, safety, quality ... Demonstrated success managing large, complex electrical construction projects from preconstruction ...

defi SOLUTIONS

Senior Client Executive

Carson City, NV · On-site

$100K - $150K/yr

The Senior Client Executive assumes the leadership role in managing defi SOLUTIONS business ... Understand business problems, strategic objectives, competitive standing, and critical success ...

CIVIL SOLUTIONS ASSOCIATES INC

Field Technician

Reno, NV · On-site

$19.75 - $27/hr

... management, and mix design development, we support a wide range of projects, including airports, roadways, and public infrastructure. Our dedication to excellence, safety, and client success defines ...

defi AUTO LLC

Senior Client Executive

Carson City, NV · On-site

$100K - $150K/yr

The Senior Client Executive assumes the leadership role in managing defi SOLUTIONS business ... Understand business problems, strategic objectives, competitive standing, and critical success ...

First American

Business Development Partner

Minden, NV · On-site

$65K - $75K/yr

Partner closely with escrow and operational teams to drive client success and retention * Represent a trusted national brand while continuing to build your own reputation in the market Who Thrives ...

Sorren, Inc.

Tax Senior Manager

Reno, NV

... client services. At Sorren, we believe that success is a shared journey. Our culture fosters ... By managing responsibilities effectively and aligning their efforts with firm values, they ...

Sorren, Inc.

Assurance Senior Manager

Reno, NV

... client services. At Sorren, we believe that success is a shared journey. Our culture fosters ... By managing responsibilities effectively and aligning their efforts with firm values, they ...

Acara Solutions

Engineering Technician

Sparks, NV

$29 - $31/hr

Operate advanced gas metrology systems and coordinate efficiently managed test schedules * Write ... impact client success while giving you room to grow and develop professionally. About Acara ...

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All JobsClient Success JobsClient Success Manager JobsClient Success Manager Jobs in Reno, NV

Client Success Manager information

See Reno, NV salary details

$32.4K

$82.8K

$139.6K

How much do client success manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for client success manager in Reno, NV is $82,821.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,300.00 and $98,700.00 per year, depending on experience, location, and employer.

What is a client success manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a client success manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What are the key skills and qualifications needed to thrive as a client success manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

More about Client Success Manager jobs

What are the most commonly searched types of Client Success jobs in Reno, NV?

The most popular types of Client Success jobs in Reno, NV are:

What job categories do people searching Client Success Manager jobs in Reno, NV look for?

The top searched job categories for Client Success Manager jobs in Reno, NV are:

What cities near Reno, NV are hiring for Client Success Manager jobs?

Cities near Reno, NV with the most Client Success Manager job openings:

Client Success Manager jobs near you
Infographic showing various Client Success Manager job openings in Reno, NV as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $82,821 per year, or $39.8 per hour.

Sr. Project Manager - Data Centers

Baker-Electric

Reno, NV • On-site

$140K - $185K/yr

Full-time

Medical, Life, Retirement, PTO

Re-posted 9 days ago

Job description

At Baker Electric we are energized by truly living our values - Team Builders, Relentless Follow Through, All-In, and Care for Others. When our team members work together with these things in mind, we do great things both individually and as an organization. Being an employee-owned company shows our drive for sustainable, long-term growth while enhancing the lives of our team members.
SUMMARY: The Senior Project Manager, Data Centers leads complex electrical construction projects in data center and mission-critical environments after project handoff, from mobilization and execution through commissioning support, turnover, and closeout. This role owns project delivery, financial performance, client relationships, safety, quality, scheduling, procurement, change management, commissioning readiness, and team development.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Lead assigned data center and mission-critical electrical construction projects after project handoff, from mobilization and execution through commissioning support, turnover, and closeout.
  • Manage a portfolio of concurrent data center projects or one or more large, complex hyperscale, colocation, enterprise, cloud, AI, or mission-critical electrical construction projects.
  • Partner with project executives, field leadership, superintendents, foremen, preconstruction, estimating, procurement, virtual construction, engineering, quality, safety, commissioning, and project support teams to plan and deliver work effectively.
  • Own project delivery and manage financial performance, balancing scope, resources, schedules, cost control, forecasts, schedules of values, progress billings, cash flow, NOI, and profitability.
  • Prepare and review monthly job projections, WIP updates, project controls reports, and financial forecasts; communicate performance, risks, efficiency opportunities, and recovery plans clearly.
  • Identify, prepare, price, submit, negotiate, and manage change orders while maintaining appropriate documentation, proactively managing expectations, and communicating client value.
  • Develop, track, and maintain detailed project schedules; adjust priorities and milestones based on changing client needs, phased turnover requirements, commissioning activities, resource availability, jobsite conditions, and project requirements.
  • Review contracts and coordinate revisions, changes, notices, RFIs, submittals, purchase orders, subcontractor scopes, vendor commitments, and project correspondence.
  • Lead project pre-planning efforts, including turnover meetings, labor task code setup, manpower planning, safety planning, logistics, material planning, prefabrication strategy, site coordination, and integration with field operations.
  • Coordinate procurement, material submittals, equipment needs, long-lead items, switchgear, UPS systems, generators, PDUs, RPPs, distribution equipment, controls, and other critical-path electrical infrastructure to support schedule, field productivity, and turnover milestones.
  • Build, mentor, and develop high-performing project teams, including Project Engineers, Assistant Project Managers, Project Managers, coordinators, and support staff, while reinforcing Baker standards.
  • Serve as a primary liaison with clients, general contractors, owners, architects, engineers, inspectors, commissioning agents, subcontractors, vendors, operations teams, and internal stakeholders.
  • Regularly visit projects and coordinate with foremen, superintendents, and field leadership to assess progress, quality, productivity, safety, installation sequencing, coordination constraints, and client satisfaction.
  • Proactively identify complex project challenges, risks, delays, productivity issues, and changing conditions; apply sound judgment, implement corrective measures, and escalate significant concerns as appropriate.
  • Manage project closeout and turnover, including punch list completion, final change orders, record drawings, manuals, warranties, commissioning support, systems documentation, client turnover packages, lessons learned, and team debriefs.
  • Evaluate construction methods, project execution approaches, prefabrication opportunities, resource plans, and sequencing strategies to improve technical quality, cost effectiveness, efficiency, quality, safety, predictability, and NOI.

EXPERIENCE AND EDUCATION:
  • 7+ years of electrical construction project management experience with an electrical contractor; 10+ years preferred, with demonstrated experience in data center, mission-critical, commercial, industrial, or large-scale technical environments.
  • Demonstrated success managing large, complex electrical construction projects from preconstruction through closeout.
  • Strong knowledge of electrical construction materials, methods, tools, contract documents, plans, specifications, scheduling, project controls, field coordination, quality requirements, and mission-critical infrastructure.
  • Proven experience with budgets, cost reports, forecasting, schedules of values, billings, labor tracking, procurement, subcontractor coordination, and change order management.
  • Field experience, electrical trade background, journeyman/master electrician license, or completion of an accredited electrical apprenticeship program preferred.
  • Bachelor's degree in Construction Management, Electrical Engineering, Business, or a related field preferred; equivalent electrical construction experience may be considered.
  • Strong computer skills, including Microsoft Office/O365 and Procore, estimating, scheduling, and document control.
  • Ability to manage multiple priorities in a fast-paced environment with strong organization, judgment, negotiation, communication, analytical, leadership, and client relationship skills.

DATA CENTER EXPERIENCE PREFERRED:
  • Experience managing electrical scopes in hyperscale, colocation, enterprise, cloud, AI, or mission-critical data center environments.
  • Familiarity with critical power infrastructure, including switchgear, UPS systems, generators, PDUs, RPPs, distribution equipment, controls, and phased turnover requirements.
  • Working knowledge of commissioning support, system turnover, client standards, uptime expectations, redundancy, and operational reliability requirements.
  • Ability to coordinate effectively in schedule-driven environments with owners, general contractors, commissioning agents, engineering teams, vendors, and field leadership.

At Baker, we are proud to be an employee-owned company. When you join, you will have the opportunity for a great career and the financial benefits of being an owner. Through our ESOP (Employee Stock Ownership Plan), eligible employees can become part owners of the company. Instead of just receiving a paycheck, you will be given shares of the company's stock over time. As the company prospers, the value of these shares can increase, providing you with a potential wealth-building opportunity in addition to a competitive compensation package. The ESOP will enable you to share the company's success and growth. For more information regarding employee ownership at Baker Electric and its significant potential, click here:
Employee Stock Ownership Program | Baker Electric (baker-electric.com)
PAY TRANSPARENCY:
The starting salary for this opportunity range is listed. Other rewards may include annual bonus eligibility based on company and individual performance, short- and long-term incentives, and program-specific awards. Baker provides a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, an Employee-Owned Program (ESOP), paid holidays, and paid time off (PTO). A candidate's salary history will not be used in compensation decisions. Please note that the compensation information is a good-faith estimate for this position. It assumes a rate based on location and experience.
ACKNOWLEDGEMENTS:
Baker Electric is an Equal Opportunity-Affirmative Action Employer / Disability / Veteran.
We thank all applicants in advance for their interest in this position; however, only those selected for an interview will be contacted. If you are selected for an interview, a Baker Recruiter will contact you directly from our organization with a @baker-electric.com email.

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