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Client Success Manager Jobs in Pendleton, IN (NOW HIRING)

Miebach

Client Success Lead, Supply Chain

Fishers, IN · On-site

About the role Miebach Consulting is seeking a Client Success Lead, Supply Chain to support the growth and management of client relationships across our North American operations. This role is ideal ...

FlexTG

Manager Client Account Management

Indianapolis, IN · Hybrid

$85K - $95K/yr

Description Lead Client Success. Drive Strategy. Build High-Performing Teams. Manager, Client Account Management Location: United States (Remote/Hybrid) Work Arrangement: Employees residing within 40 ...

BeneSys

Customer Success Manager (Carmel, IN)

Carmel, IN · On-site

$75K/yr

Customer Success Manager (Carmel, IN) Summary - BenefitDriven, powered by BeneSys, has over 40 ... Manage client implementations, projects, and issues through the development lifecycle. * Coordinate ...

FlexTG

Manager Client Account Management

Indianapolis, IN · Hybrid

$85K - $95K/yr

Lead Client Success. Drive Strategy. Build High-Performing Teams. Manager, Client Account Management Location: United States (Remote/Hybrid) Work Arrangement: Employees residing within 40 miles of a ...

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All JobsClient Success JobsClient Success Manager JobsClient Success Manager Jobs in Pendleton, IN

Client Success Manager information

See Pendleton, IN salary details

$31.5K

$80.5K

$135.7K

How much do client success manager jobs pay per year?

As of Jul 26, 2026, the average yearly pay for client success manager in Pendleton, IN is $80,495.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,700.00 and $95,900.00 per year, depending on experience, location, and employer.

What jobs in the US pay 300,000 a year?

For a Client Success Manager, earning $300,000 annually typically requires senior-level experience, a strong track record in client retention, and skills in account management, sales, or strategic planning. High-paying roles in this field are often found in large corporations, technology firms, or financial services, and may include bonuses or profit-sharing components. Achieving this salary level generally involves advanced certifications and a proven ability to drive revenue growth and client satisfaction.

What are the key skills and qualifications needed to thrive as a Client Success Manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is a Client Success Manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a Client Success Manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

What is a typical CSM salary?

A Client Success Manager (CSM) salary typically ranges from $60,000 to $100,000 annually, depending on experience, location, and industry. Senior CSMs or those in high-demand markets can earn higher compensation, often supplemented with bonuses or commissions, especially when managing large accounts or using customer success tools.

Will AI replace CSM?

AI cannot fully replace Client Success Managers, as the role requires interpersonal skills, empathy, and strategic thinking that AI tools currently cannot replicate. AI can assist CSMs by automating routine tasks and providing data insights, allowing them to focus on building relationships and personalized support. The role is expected to evolve with technology, emphasizing skills that complement AI capabilities.

What does a Client Success Manager do?

A Client Success Manager (CSM) is responsible for building strong relationships with clients, ensuring they receive value from products or services, and helping them achieve their goals. They often coordinate onboarding, provide ongoing support, and work to renew contracts, using tools like CRM software. The role requires communication skills, problem-solving, and a focus on customer satisfaction.
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What cities near Pendleton, IN are hiring for Client Success Manager jobs? Cities near Pendleton, IN with the most Client Success Manager job openings:
Client Success Manager jobs near you
Infographic showing various Client Success Manager job openings in Pendleton, IN as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 13% Part Time, and 8% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $80,495 per year, or $38.7 per hour.
Client Service Analyst

Client Service Analyst

Clinical Architecture

Indianapolis, IN • Hybrid

Other

Posted 17 days ago

Job description

About the Position 

Clinical Architecture is seeking a Client Service Analyst to join our team in the Indianapolis, IN area. The Client Service Analyst engages with clients to provide support and enhance the client experience. This role will challenge you to learn our software and its capabilities to assist our clients with their initiatives. We prioritize building long-term relationships with our clients, striving to exceed their expectations. 

  • This role is based on-site at our Carmel, IN Headquarters, five days a week. While we are an in-office organization, we do our best to offer flexibility when needed, ensuring both work-life balance and uninterrupted business operations.
  • Applicants must be authorized to work in the U.S. without sponsorship. 
  • Providing false information on application questions may result in automatic dismissal of your application. Please answer questions truthfully and to the best of your ability.

Responsibilities 

  • Collaborate with the Client Success Manager to ensure client satisfaction. 
  • Become a product expert with the support of our internal teams. 
  • Educate clients on product features and enhancements using virtual technology. 
  • Analyze the current configuration of Clinical Architecture products as it relates to the ongoing business needs of clients and stakeholders. 
  • Identify areas for improvement and propose solutions to optimize software performance and the client's return on their software investment. 
  • Proactively seek opportunities to broaden client knowledge of best practices and their application to customer implementations. 
  • Document and share client utilization and product performance with internal team members to enhance overall product, services, and sales performance. 
  • Translate client needs into actionable items. 
  • Efficiently and accurately respond to inquiries, both written and verbal. 
  • Collaborate with internal teams to troubleshoot issues and test software enhancements. 

Qualifications 

  • Bachelor's degree preferred, high school diploma or equivalent required. 
  • Minimum 4+ years experience in SaaS, software support, or client success required. 
  • Previous software, data analysis, analytics, and / or informatics experience is required.
  • Healthcare / Healthcare Terminology knowledge or experience is advantageous.  
  • Strong communication skills, both written and verbal. 
  • Commitment to continuous learning.

Apply