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Client Success Manager Jobs in Payson, UT (NOW HIRING)

Awardco

Director of Global Support

Lindon, UT · On-site

Why This Role Now Our Client Success team is consistently one of the highest-rated parts of the ... Own agent performance management by monitoring telemetry and scorecards (quality, speed, escalation ...

Awardco

Director of Global Support

Lindon, UT · On-site

Why This Role Now Our Client Success team is consistently one of the highest-rated parts of the ... Manage support tooling, vendors, and telephony and contact-center providers. What You Bring Must ...

Qualtrics

Account Executive - SLG

Provo, UT · On-site

But we are more than a platform-we are the creators and stewards of the Experience Management ... Our overarching objective is to drive company revenue growth through client success. Our Team ...

Qualtrics

Account Executive - SLG

Provo, UT

But we are more than a platform-we are the creators and stewards of the Experience Management ... Our overarching objective is to drive company revenue growth through client success. Our Team ...

SalesDraft

Account Manager

Provo, UT · On-site

In this role, the Account Manager manages a portfolio of client accounts, ensuring successful ... Experience in sales, customer success, or account management, preferably in a B2B or high-growth ...

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All JobsClient Success JobsClient Success Manager JobsClient Success Manager Jobs in Payson, UT

Client Success Manager information

See Payson, UT salary details

$29.4K

$75.2K

$126.8K

How much do client success manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for client success manager in Payson, UT is $75,239.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,900.00 and $89,700.00 per year, depending on experience, location, and employer.

What is a client success manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a client success manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What are the key skills and qualifications needed to thrive as a client success manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

More about Client Success Manager jobs

What are the most commonly searched types of Client Success jobs in Payson, UT?

The most popular types of Client Success jobs in Payson, UT are:

What job categories do people searching Client Success Manager jobs in Payson, UT look for?

The top searched job categories for Client Success Manager jobs in Payson, UT are:

What cities near Payson, UT are hiring for Client Success Manager jobs?

Cities near Payson, UT with the most Client Success Manager job openings:

Client Success Manager jobs near you
Infographic showing various Client Success Manager job openings in Payson, UT as of August 2026, with employment types broken down into 85% Full Time, 14% Part Time, and 1% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $75,239 per year, or $36.2 per hour.

Client Services Representative

Rocky Mountain Reserve

Provo, UT • On-site

$14/hr

Full-time

Re-posted 3 days ago

Job description

At Rocky Mountain Reserve our Client Services Team is the backbone of our company! You would play an integral role in the success and growth of our company and the retention and reputation of our company to our clients. As a Client Services Representative you will be responsible for assisting participants via inbound calls with their benefits account such as FSA, HSA, or COBRA insurance.
We are an inbound customer service team with no sales involved. We focus on assisting and problem solving for participants. We are looking for reps who display great communication skills and have a positive, goal-oriented attitude to join our team. We want someone who is willing to go above and beyond for our participants and help to provide them with solutions and answers.
We are open from 8:00am-5:00pm Monday through Friday. Closed on major holidays and all weekends.
This is an in person position
*NOT REMOTE*
Paid Training is provided.
WE OFFER:
  • Flexible Schedule and Time Off
  • Full Time and Part Time Positions
  • Excellent Income Potential
  • Bonuses/Incentives
  • On-Site Gym Access
  • Monthly Snacks In Office
  • Paid Sick Leave
  • Management Training
  • Opportunity for Growth
  • Great Office Culture and Environment

REQUIRED KNOWLEDGE, SKILLS, & ABILITIES:
  • Customer Service Experience (preferred)
  • Have a strong understanding of the importance of Customer Service and how to be effective at it.
  • Must be at least 18 years of age
  • Bring a positive attitude to work with you
  • Comply with federal and state HIPAA laws as well as company policies and procedures
  • Quick to learn new computer environments, and able to easily navigate multiple software systems.
  • Excellent verbal communication skills, and are an amazing listener

RESPONSIBILITIES:
  • Answer and assist inbound calls
  • Respond and communicate with participants via email, phone, and live chat.
  • Provide exceptional customer service in a professional manner
  • Collaborate with coworkers to solve problems and assist participants
  • Communicate with Management in a timely and professional manner

BENEFITS & COMPENSATION:
  • $14/hr
  • Additional $0.50/hr for Spanish Language

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