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Client Success Coordinator Jobs in Payson, UT (NOW HIRING)

NutriCost Fulfillment LLC

Account Manager

Springville, UT · On-site

$24 - $28/hr

This role sits at the intersection of client success and warehouse operations, so you need to be ... Manage inbound receiving coordination: ASNs, appointment scheduling, discrepancy resolution, and ...

Curve Dental

Implementation Coordinator

Provo, UT · On-site

We value our team's individual and combined success, and we have fun along the way! The ... From the initiation of a client implementation through to completion, the Implementation ...

Awardco

Renewals Specialist

Lindon, UT · On-site

... coordination, and tracking, ensuring on-time and accurate completion. * Proactive Customer ... Partner with internal stakeholders (Client Success, Sales, Finance, Legal, etc.) to align on ...

John Staurulakis, LLC

Project Coordinator

Nephi, UT · On-site

Our extensive industry knowledge and proven track record of success have empowered clients to ... This role requires an individual with strong leadership, facilitation, management, and client ...

UHS

Billing Coordinator - Medical Speciality

Orem, UT · On-site

$17.50 - $22.50/hr

We believe that diversity and inclusion among our teammates is critical to our success. Notice At ... The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.

UHS

Intake Coordinator (RN or Therapist)

Orem, UT

Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc ... success. All UHS subsidiaries are committed to providing an environment of mutual respect where ...

UHS

Intake Coordinator (RN or Therapist)

Orem, UT · On-site

Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc ... success. All UHS subsidiaries are committed to providing an environment of mutual respect where ...

UHS

Intake Coordinator (RN or Therapist)

Orem, UT · On-site

... success. All UHS subsidiaries are committed to providing an environment of mutual respect where ... Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.

SalesDraft

Account Manager

Provo, UT · On-site

... client inquiries, troubleshoots issues, coordinates with internal teams, and identifies ... Experience in sales, customer success, or account management, preferably in a B2B or high-growth ...

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All JobsClient Success JobsClient Success Coordinator JobsClient Success Coordinator Jobs in Payson, UT

Client Success Coordinator information

See Payson, UT salary details

$26.3K

$45.2K

$68.4K

How much do client success coordinator jobs pay per year?

As of Sep 3, 2026, the average yearly pay for client success coordinator in Payson, UT is $45,190.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,600.00 and $49,800.00 per year, depending on experience, location, and employer.

What does a client success coordinator do?

A Client Success Coordinator is responsible for ensuring that clients have a positive experience with a company's products or services. They act as a liaison between the client and the company, addressing questions, resolving issues, and helping clients achieve their goals. Their duties often include onboarding new clients, providing ongoing support, and monitoring client satisfaction to foster long-term relationships. By proactively communicating and offering solutions, Client Success Coordinators help increase client retention and loyalty.

What are the key skills and qualifications needed to thrive as a client success coordinator, and why are they important?

To thrive as a Client Success Coordinator, you need strong customer relationship management, problem-solving abilities, and organizational skills, often supported by a bachelor’s degree in business, communications, or a related field. Familiarity with CRM software like Salesforce or HubSpot, as well as proficiency in project management tools, is typically required. Outstanding communication, empathy, and multitasking are vital soft skills for building trust and addressing client needs effectively. These skills ensure client satisfaction, retention, and the smooth delivery of services, which are critical for business growth and reputation.

How does a client success coordinator typically collaborate with other departments to support client goals?

As a Client Success Coordinator, you’ll work closely with teams such as sales, product development, and support to ensure clients achieve their desired outcomes. This role often involves facilitating communication between the client and internal teams, relaying client feedback, and helping to resolve any challenges quickly. Effective collaboration ensures that client needs are understood and met, making cross-functional teamwork a core part of daily responsibilities. Building strong relationships with colleagues across departments is crucial for proactively addressing client concerns and driving overall satisfaction.

What is the difference between Client Success Coordinator vs Customer Service Representative?

AspectClient Success CoordinatorCustomer Service Representative
Required CredentialsTypically a bachelor's degree; experience in client managementHigh school diploma or equivalent; customer service experience
Work EnvironmentProactively manages client accounts, often in B2B settingsResponds to customer inquiries, often in call centers or retail
Employer & Industry UsageUsed in SaaS, tech, and service industries focusing on client retentionCommon across retail, telecom, and hospitality sectors

The main difference is that a Client Success Coordinator focuses on building long-term relationships and ensuring client success, often with proactive outreach. In contrast, a Customer Service Representative primarily handles reactive support and resolves immediate customer issues. Both roles require strong communication skills but serve different functions within the customer experience spectrum.

What is a client success coordinator?

A client success coordinator is a professional responsible for managing client relationships, ensuring customer satisfaction, and helping clients achieve their goals with a company's products or services. They often coordinate communication between clients and internal teams, utilize customer relationship management (CRM) tools, and may require strong communication and problem-solving skills. The role typically involves onboarding, support, and ongoing account management to promote client retention and success.

What are the most commonly searched types of Client Success jobs in Payson, UT?

The most popular types of Client Success jobs in Payson, UT are:

What are popular job titles related to Client Success Coordinator jobs in Payson, UT?

For Client Success Coordinator jobs in Payson, UT, the most frequently searched job titles are:

What job categories do people searching Client Success Coordinator jobs in Payson, UT look for?

The top searched job categories for Client Success Coordinator jobs in Payson, UT are:

What cities near Payson, UT are hiring for Client Success Coordinator jobs?

Cities near Payson, UT with the most Client Success Coordinator job openings:

Client Success Coordinator jobs near you
Infographic showing various Client Success Coordinator job openings in Payson, UT as of August 2026, with employment types broken down into 77% Full Time, 21% Part Time, and 2% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $45,190 per year, or $21.7 per hour.

Account Manager

NutriCost Fulfillment LLC

Springville, UT • On-site

$24 - $28/hr

Full-time

Re-posted 29 days ago

Key responsibilities

  • Manage all communication, escalations, and expectations for an assigned portfolio of 3PL clients.

  • Monitor daily order flow, SLA pacing, and backlog, and coordinate with warehouse leadership on prioritization.

  • Review and validate monthly client invoices, ensure billing accuracy, and identify growth opportunities within existing accounts.

Job description

Account Manager — 3PL Fulfillment

About the Role
We're looking for an Account Manager to serve as the primary point of contact for a portfolio of e-commerce and DTC brand clients using our fulfillment services. You'll own the client relationship end to end — from onboarding through daily operations, issue resolution, billing accuracy, and account growth. This role sits at the intersection of client success and warehouse operations, so you need to be equally comfortable in a client QBR and on the warehouse floor tracing a mis-picked order.

What You'll Do

Client Relationship Management

  • Serve as the day-to-day owner for an assigned portfolio of 3PL clients, managing all communication, escalations, and expectations
  • Lead recurring client check-ins and quarterly business reviews covering SLA performance, order volume trends, storage utilization, and upcoming promotions or launches
  • Onboard new clients: coordinate WMS setup, SKU builds, receiving expectations, packaging specs, and carrier/shipping configurations
  • Act as the client's advocate internally while protecting operational feasibility — translate client needs into executable warehouse instructions and push back constructively when requests aren't operationally sound

Operational Coordination

  • Monitor daily order flow, SLA pacing, and backlog for your accounts; flag risks early and coordinate with warehouse leadership on prioritization
  • Manage inbound receiving coordination: ASNs, appointment scheduling, discrepancy resolution, and lot/expiration tracking where applicable
  • Own resolution of shipment exceptions — lost packages, carrier claims, mis-ships, damages, and inventory discrepancies — through to root cause
  • Coordinate special projects such as kitting, relabeling, FBA prep, retail/B2B routing compliance, and inventory transfers between facilities

Billing & Account Health

  • Review and validate monthly client invoices: storage fees, pick/pack charges, postage markup, and project billing — ensuring accuracy before they go out
  • Track account profitability signals and surface pricing or scope issues to leadership
  • Identify growth opportunities within existing accounts (new channels, new SKUs, additional services) and support renewal and rate discussions

Reporting & Continuous Improvement

  • Deliver regular performance reporting: order accuracy, on-time ship rate, dock-to-stock time, inventory accuracy, and claims
  • Contribute to process documentation and SOP improvements based on recurring client issues
  • Partner with operations on WMS logic improvements, packaging optimization, and cost-reduction initiatives that benefit your accounts

What We're Looking For
  • 2–5 years of experience in account management, fulfillment operations, logistics coordination, or e-commerce operations. 3PL experience preferred
  • Working knowledge of WMS platforms and order management flows; comfortable pulling and analyzing CSV exports
  • Strong Excel/Google Sheets skills — you can build a pivot table, reconcile an invoice, and spot a data anomaly without being asked
  • Understanding of parcel carriers (FedEx, UPS, USPS) including service levels, rate structures, and the claims process
  • Excellent written and verbal communication; you can deliver bad news to a client with a plan attached
  • High ownership mentality — you close loops, follow up without reminders, and treat client problems as your problems
  • Ability to work on-site and spend time on the warehouse floor as needed
  • Willingness to learn

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