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Client Success Manager Jobs in Orem, UT (NOW HIRING)

Clozd

Client Success Program Manager (Enterprise)

Lehi, UT · On-site

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Ensure client adoption of Clozd software and key win-loss findings. * Manage the commercial ... Prior experience in a Customer Success or Strategic Account Management role * Demonstrated ...

Motivosity

Customer Success Manager

Lehi, UT · Hybrid

$65K - $95K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Come join Motivosity as a Customer Success Manager! Maybe you're already at a cool company, but Motivosity is a bucket list company and except for the last three years, now's the most exciting time ...

Motivosity

Customer Success Manager

Lehi, UT · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

Join Motivosity as a Customer Success Manager Maybe you're already at a cool company, but Motivosity is a bucket list company and except for the last three years, now's the most exciting time to join.

Motivosity

Customer Success Manager

Lehi, UT · On-site

$65K - $95K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Come join Motivosity as a Customer Success Manager! Maybe you're already at a cool company, but Motivosity is a bucket list company and except for the last three years, now's the most exciting time ...

Motivosity

Customer Success Manager

Lehi, UT · On-site

$65K - $95K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Come join Motivosity as a Customer Success Manager! Maybe you're already at a cool company, but Motivosity is a bucket list company and except for the last three years, now's the most exciting time ...

Lumion

Customer Success Manager

South Jordan, UT · On-site

  • Medical

  • Retirement

  • PTO

Customer Success Manager | Full Time, In-Person, South Jordan, UT Lumion is a leader in innovative tuition solutions, providing advanced software and comprehensive servicing for educational ...

SLANT, Inc.

Customer Success Manager

Lehi, UT · On-site

Customer Success Manager Slant is an AI Native CRM for financial advisors. Our mission is to help 20 million Americans retire with a great financial advisor. There is a shortage of financial advisors ...

Slant

Customer Success Manager

Lehi, UT · On-site

$60K - $80K/yr

We're looking for Customer Success Managers who also believe that relationships matter and can help our customers make the most of our platform We are looking for Customer Success Managers who want ...

Route

Customer Success Manager

Lehi, UT · On-site

$180K/yr

  • Medical

  • Retirement

  • PTO

The opportunity As a Customer Success Manager at Route, you will own a portfolio of strategic merchants and be responsible for driving revenue retention, growth, and long-term customer success. This ...

LVT Corp

Commercial Customer Success Manager

American Fork, UT · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Commercial Customer Success Manager American Fork, Utah, United States LVT is redefining how ... A customer-centric mindset with a track record of anticipating client needs, mitigating churn risk ...

Flex Dental

Customer Success Manager

Provo, UT · On-site

The Customer Success/Retention Account Manager is responsible for partnering with customers identified as being at risk of churn to understand their business needs, address obstacles to success, and ...

Flex Dental

Customer Success Manager

Provo, UT · On-site

The Customer Success/Retention Account Manager is responsible for partnering with customers identified as being at risk of churn to understand their business needs, address obstacles to success, and ...

Broccoli AI

Customer Success Manager

Lehi, UT · On-site

$95K - $120K/yr

AI Success Manager - Broccoli AI This is a blend of customer relationship ownership, optimizing AI agents, and driving revenue growth. You own a book of customers and are responsible for: customer ...

Broccoli AI

Customer Success Manager

Lehi, UT · On-site

AI Success Manager - Broccoli AI This is a blend of customer relationship ownership, optimizing AI agents, and driving revenue growth. You own a book of customers and are responsible for: customer ...

Canals

Customer Success Manager

Lehi, UT · Remote

The Role We're hiring a Customer Success Manager to help our customers scale successfully on Canals. Our customers rely on our platform to automate their most critical workflows -- and we're growing ...

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Showing results 21-40

All JobsClient Success JobsClient Success Manager JobsClient Success Manager Jobs in Orem, UT

Client Success Manager information

See Orem, UT salary details

$28.3K

$72.2K

$121.7K

How much do client success manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for client success manager in Orem, UT is $72,214.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,700.00 and $86,100.00 per year, depending on experience, location, and employer.

What is a client success manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a client success manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What are the key skills and qualifications needed to thrive as a client success manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

More about Client Success Manager jobs

What are the most commonly searched types of Client Success jobs in Orem, UT?

The most popular types of Client Success jobs in Orem, UT are:

What are popular job titles related to Client Success Manager jobs in Orem, UT?

For Client Success Manager jobs in Orem, UT, the most frequently searched job titles are:

What job categories do people searching Client Success Manager jobs in Orem, UT look for?

The top searched job categories for Client Success Manager jobs in Orem, UT are:

What cities near Orem, UT are hiring for Client Success Manager jobs?

Cities near Orem, UT with the most Client Success Manager job openings:

Client Success Manager jobs near you
Infographic showing various Client Success Manager job openings in Orem, UT as of August 2026, with employment types broken down into 80% Full Time, 19% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $72,214 per year, or $34.7 per hour.

Client Success Program Manager (Enterprise)

Clozd

Lehi, UT • On-site

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 7 days ago

Job description

Clozd is a leading provider of technology and services for win-loss analysis. We help our clients uncover the truth about why they win and lose - so they can hone product strategy, refine messaging, enable sales, foster strategic alignment, and win more.
We need team members who can tackle ambiguity, solve complex problems, and delight customers. We hire dynamic employees who take initiative, find ways to simplify and scale, possess strong interpersonal and communication skills, value humility and learning, crave a fast-paced startup environment and never compromise their integrity.
Program Managers are responsible for designing and delivering successful win-loss analysis programs for our clients. This role is somewhere between Customer Success and Consulting - it's more strategic & hands-on than your typical Customer Success role, but not quite as "custom" as your typical consulting role. A great fit for someone looking to take the CS skills they've learned and apply them by working directly with executives on the top problems they're facing.
The best Clozd Program Managers typically have 5 key skills. If you have these skills, you might be really happy here.
  • Curiosity: Do you constantly ask "Why?" The best PMs are the kinds of people who walk into an empty restaurant and start wondering how this business could be covering their costs. They meet new people and immediately start asking questions.
  • Strong communication: Do you enjoy meeting new people? Do you get satisfaction out of talking with executives and senior leaders? The most successful Program Managers are great communicators and love breaking down win-loss for our clients' stakeholders.
  • Problem solving: Do you like looking at a process and thinking, "Well that should be done differently"? The best PMs find joy in the fact that Clozd is still a startup; they like the idea that their "fingerprints" will be on Clozd and they speak up to problem solve.
  • Business acumen: Do you have a baseline understanding of how businesses work (revenue, costs, margins, win-rates, etc.)? The best PMs understand how executives think, and they are excited about up-leveling their business context.
  • Team player: Do you love working with, coaching, and learning from your peers? The best Clozd PMs are not "don't bother me" type people; they love to work with their peers and they enjoy a culture where people drop everything to help the people around them.

What does the day-to-day of a Program Manager look like?
  • Develop strong client relationships and become a master of our clients' business models, products, GTM motions, etc.
  • Work with 15 - 20 clients at a time managing their win-loss programs.
  • Set up and manage the win-loss data collection and interview process for your clients.
  • Conduct win-loss interviews.
  • Summarize key interview themes and communicate them to clients.
  • Ensure client adoption of Clozd software and key win-loss findings.
  • Manage the commercial experience for existing clients, including renewing contracts and identifying / capturing expansion opportunities.

Qualifications:
  • Background in fintech or related financial industries
  • Min. 5-7 years work experience in a B2B context, SaaS preferred
  • Min. BA/BS degree, preferably in a finance-related field
  • Prior experience in a Customer Success or Strategic Account Management role
  • Demonstrated experience in managing 10+ customers while achieving high customer retention rates
  • Strong project management, problem-solving, and analytical skills
  • Excellent presentation and communication skills

Benefits:
  • Competitive compensation (i.e. salary, bonus, 401k, and equity)
  • Majority of medical, dental, disability, life, and other insurance paid
  • Unlimited PTO with a boss that encourages taking time off and using PTO to recharge
  • 10 paid holidays and company shutdown between Christmas and New Years
  • Weekly catered lunches, stocked kitchens, quarterly company/department activities, maternity/paternity leave, EAP program, etc.

Clozd is an Equal Opportunity Employer. Clozd does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
Clozd participates in E-Verify.
All Clozd employees are required to successfully pass a background check upon being hired.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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