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Client Success Manager Jobs in Monroe, LA (NOW HIRING)

Aldridge

Client Success Manager (2502)

Monroe, LA · On-site

Technical Client Success Manager Aldridge is a forward-thinking organization dedicated to delivering innovative technology solutions and exceptional service to our clients. We are looking for a ...

ALDRIDGE

Account Manager (2502)

Monroe, LA · On-site

... on client success. You will be responsible for addressing client concerns, troubleshooting ... You'll manage recurring account activities, facilitate Business Reviews (BRs), support roadmap ...

Robert Half

Customer Success Specialist

Rayville, LA · On-site

$17 - $20/hr

We are looking for a detail-oriented Customer Success Specialist to support commercial lending ... This contract opportunity with permanent potential is ideal for someone who can manage ...

Salute Inc.

Project Manager

Rayville, LA · On-site

$80 - $110/hr

... Success for varied Client SOW: * Project team leader management experience to achieve improved results, measured through increased customer satisfaction and increased project profitability

Aramark

General Manager I

Claiborne, LA

Depending on the client, services can include food service, facility support, custodial services ... to success in this role. * Savvy interpersonal skills to communicate effectively with clients ...

Aramark

General Manager I

Monroe, LA · On-site

Depending on the client, services can include food service, facility support, custodial services ... to success in this role. * Savvy interpersonal skills to communicate effectively with clients ...

Aramark

General Manager I

Monroe, LA · On-site

Depending on the client, services can include food service, facility support, custodial services ... to success in this role. * Savvy interpersonal skills to communicate effectively with clients ...

HGA

Quality (QA/QC) Manager

Rayville, LA · On-site

The Quality Manager will collaborate closely with trade partners, vendors, client teams, and ... Communicate program success and quality expectations to field personnel through All-Hands Meetings ...

Fives-S Group

Construction Manager

Monroe, LA · On-site

Job Summary At Five-S, The Construction Manager will be responsible for the success of all field ... Duties include assisting Project Superintendents to ensure client satisfaction, jobsite safety ...

Five-S Group

Construction Manager

Monroe, LA · On-site

Job Summary At Five-S, The Construction Manager will be responsible for the success of all field ... Duties include assisting Project Superintendents to ensure client satisfaction, jobsite safety ...

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All JobsClient Success JobsClient Success Manager JobsClient Success Manager Jobs in Monroe, LA

Client Success Manager information

See Monroe, LA salary details

$31.3K

$79.9K

$134.7K

How much do client success manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for client success manager in Monroe, LA is $79,902.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,200.00 and $95,200.00 per year, depending on experience, location, and employer.

What is a client success manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a client success manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What are the key skills and qualifications needed to thrive as a client success manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

More about Client Success Manager jobs

What job categories do people searching Client Success Manager jobs in Monroe, LA look for?

The top searched job categories for Client Success Manager jobs in Monroe, LA are:

What cities near Monroe, LA are hiring for Client Success Manager jobs?

Cities near Monroe, LA with the most Client Success Manager job openings:

Client Success Manager jobs near you
Infographic showing various Client Success Manager job openings in Monroe, LA as of August 2026, with employment types broken down into 70% Full Time, 29% Part Time, and 1% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $79,902 per year, or $38.4 per hour.

Client Success Manager (2502)

Aldridge

Monroe, LA • On-site

Full-time

Medical, Retirement, PTO

Re-posted 22 days ago

Key responsibilities

  • Serve as primary liaison for assigned client accounts, ensuring timely communication of updates, risks, or opportunities.

  • Prepare, schedule, and lead regular Update and Planning Meetings and contribute to business reviews (BRs).

  • Begin translating client needs into roadmap opportunities and surface recurring or project-based needs that align with the Aldridge solution portfolio.

Aldridge Electric rating

7.0

Company rating: 7.0 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Who We Are
Aldridge is a leading Managed Service Provider (MSP) offering scalable IT and cybersecurity solutions to fast-growing, small to mid-market businesses in the US. Founded in 1984, this private equity-backed company is a technology management consulting, and outsourcing firm that provides best-fit solutions through a tailored approach and local relationships. With offices in Houston, Dallas, Fort Worth, San Antonio, Alexandria, Monroe and Seattle, the company's unwavering dedication, superior technical expertise, and keen understanding of business processes have transformed it into a trusted partner for its clients. With a strong reputation for delivering high-quality services, Aldridge is committed to helping its clients optimize their technology infrastructure and achieve their business goals.
Technical Client Success Manager
Aldridge is a forward-thinking organization dedicated to delivering innovative technology solutions and exceptional service to our clients. We are looking for a highly motivated and driven Technical Client Success Manager to join our team. This position offers the opportunity to work alongside a dynamic team of professionals, enhance your technical and customer service skills, and make a significant impact on client success. You will be responsible for addressing client concerns, troubleshooting technical issues, and collaborating with senior team members to implement solutions that drive client satisfaction. With exposure to cutting-edge technologies and client-facing interactions, this role provides ample opportunities for growth and professional development.
Position Overview:
The Client Success Manager (CSM) acts as the operational and consultative bridge between the technical execution team and executive client sponsors. You'll manage recurring account activities, facilitate Business Reviews (BRs), support roadmap alignment efforts, and guide the early phases of strategic IT planning. This mid-level role owns the health of client relationships across a select portfolio, ensuring proactive communication, performance visibility, and a partnership aligned with Aldridge's service catalog.
The CSM should bring both organizational skill and a consultative mindset-able to distill client feedback into tangible next steps and route opportunities or alerts to the appropriate internal teams in a timely manner.
Key Responsibilities:
Client Relationship Management
  • Serve as primary liaison for assigned client accounts, ensuring timely communication of updates, risks, or opportunities.
  • Monitor account health through touchpoints and internal reporting tools.
  • Coordinate lifecycle of service requests that require staff coordination, escalation, or approvals.

Meeting Ownership & Delivery
  • Prepare, schedule, and lead regular Update and Planning Meetings and contribute to business reviews (BRs).
  • Present clients with trend analysis, ticket summaries, feedback loops, and aligned recommendations in collaboration with vCIOs.

Roadmapping & Upsell Participation
  • Begin translating client needs into roadmap opportunities with guidance from Client Success Executives.
  • Surface recurring or project-based needs that align with the Aldridge solution portfolio.
  • Track solution engagements and internal delivery progress to maintain aligned communication with clients.

Internal Collaboration
  • Ensure documentation in CRM and roadmap tools remains current.
  • Align with service desk, projects, procurement, and back-office teams for timely execution of roadmap items.
  • Participate in internal planning cadences and client strategy team forecasting updates.

Qualifications:
  • 3-5+ years of experience in IT, preferably in a Managed Services environment.
  • Familiarity with IT infrastructure concepts (cloud, servers, backup, networking).
  • Strong organizational skills, with ability to manage multiple accounts across various stages.
  • Strong organizational skills, with ability to manage multiple accounts across various stages.
  • Meeting Ownership & Delivery
  • Prepare, schedule, and lead regular Update and Planning Meetings and contribute to business reviews (BRs).
  • Present clients with trend analysis, ticket summaries, feedback loops, and aligned recommendations
  • Roadmapping & Upsell Participation
  • Begin translating client needs into roadmap opportunities
  • Surface recurring or project-based needs that align with the Aldridge solution portfolio.

Travel
  • Travel will be required up to 20%

Aldridge Core Values:
  • Build Trust - We continuously earn the trust of our partners through genuine, transparent communication, and unflinching accountability.
  • Take Swift, Meaningful Action - When every second matters, we drill to the core question and act decisively.
  • Create Best-Fit Solutions - More is not better - We create the most value for the least added overhead and complexity.
  • Evolve & Improve - We know the power of a growth mindset. We do not let fear of failure stop us from finding new, and better ways to do things.

Benefits:
  • Competitive Salary and Incentive Plan
  • Generous Employer Contribution to Health Benefits Package
  • 401(k) Matching
  • 4 Weeks Paid Time Off per year, plus additional days for community service
  • Ongoing Training and Professional Development Opportunities
  • Free Snacks and Beverages!

Aldridge is an Equal Employment Opportunity and Affirmative Action Employer. We do not discriminate based upon race, religion, color, national origin, gender, age, veteran status, or any other basis covered by appropriate law. We celebrate diversity and are committed to creating an inclusive environment for all our employees. All employment is based on qualifications, merit, and business needs

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