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Success Manager Jobs in Monroe, LA (NOW HIRING)

Aldridge

Client Success Manager (2502)

Monroe, LA · On-site

Technical Client Success Manager Aldridge is a forward-thinking organization dedicated to delivering innovative technology solutions and exceptional service to our clients. We are looking for a ...

ALDRIDGE

Client Success Manager (2502)

Monroe, LA · On-site

Technical Client Success Manager Aldridge is a forward-thinking organization dedicated to delivering innovative technology solutions and exceptional service to our clients. We are looking for a ...

Robert Half

Customer Success Specialist

Rayville, LA · On-site

$17 - $20/hr

We are looking for a detail-oriented Customer Success Specialist to support commercial lending ... This contract opportunity with permanent potential is ideal for someone who can manage ...

New

Jim Taylor Auto Group

Service Manager

Monroe, LA · On-site

Job Summary The Service Manager plays a key leadership role in driving the success of the service department through strong customer relationships, team development, and operational excellence. This ...

Jim Taylor Auto Group

Service Manager

Monroe, LA · On-site

Job Summary The Service Manager plays a key leadership role in driving the success of the service department through strong customer relationships, team development, and operational excellence. This ...

Panda Restaurant Group

Store Manager

Monroe, LA · On-site

What You'll Do As A Store Manager: You are in charge of the operation of a single store. This ... In order to prepare you for success, we will provide an 8 or more weeks of store leadership ...

Panda Restaurant Group

Assistant Manager

Monroe, LA · On-site

Don't worry! In order to prepare you for success, we will provide a 3 or more weeks of store ... Opportunities for growth into management positions * On-going career and leadership development ...

Raising Cane's

Restaurant Manager

West Monroe, LA

Each Crewmember is important to our rapid growth and enduring success. Now is your chance to join the Team and Raise The Bar! Benefits offered for all Full-time Restaurant Managers: * Medical, Dental ...

Raising Cane's

Restaurant Manager

West Monroe, LA

$18/hr

Each Crewmember is important to our rapid growth and enduring success. Now is your chance to join the Team and Raise The Bar! Benefits offered for all Full-time Restaurant Managers: * Medical, Dental ...

Raising Cane's

Restaurant Manager

West Monroe, LA · On-site

$18/hr

Each Crewmember is important to our rapid growth and enduring success. Now is your chance to join the Team and Raise The Bar! Benefits offered for all Full-time Restaurant Managers: * Medical, Dental ...

Raising Cane's

Restaurant Manager

West Monroe, LA · On-site

$18/hr

Each Crewmember is important to our rapid growth and enduring success. Now is your chance to join the Team and Raise The Bar! Benefits offered for all Full-time Restaurant Managers: * Medical, Dental ...

Raising Cane's

Restaurant Manager

West Monroe, LA · On-site

$18/hr

Each Crewmember is important to our rapid growth and enduring success. Now is your chance to join the Team and Raise The Bar! Benefits offered for all Full-time Restaurant Managers: * Medical, Dental ...

ENFRA LLC

Project Manager

Rayville, LA · On-site

$76K - $102K/yr

At ENFRA, stability, innovation, and growth are more than just values-they are the pillars of our continued success. Overview The Project Manager is responsible for the entire life cycle of a project ...

ENFRA LLC

Project Manager

Rayville, LA · On-site

At ENFRA, stability, innovation, and growth are more than just values-they are the pillars of our continued success. Overview The Project Manager is responsible for the entire life cycle of a project ...

ENFRA LLC

Project Manager

Rayville, LA

At ENFRA, stability, innovation, and growth are more than just values-they are the pillars of our continued success. Overview The Project Manager is responsible for the entire life cycle of a project ...

ENFRA LLC

Project Manager

Rayville, LA

$76K - $102K/yr

At ENFRA, stability, innovation, and growth are more than just values--they are the pillars of our continued success. The Project Manager is responsible for the entire life cycle of a project from ...

Kemper

District Manager, Life Insurance

Monroe, LA

$334K/yr

Our success is a direct reflection of the talented and diverse people who make a positive ... As a District Manager at Kemper,you'llown a multi-agency territory, develop Sales Managers, and ...

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Success Manager information

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$31.3K

$79.9K

$134.7K

How much do success manager jobs pay per year?

As of Sep 1, 2026, the average yearly pay for success manager in Monroe, LA is $79,902.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,200.00 and $95,200.00 per year, depending on experience, location, and employer.

What is a success manager?

Success Managers, often called Customer Success Managers (CSMs), are professionals who work to ensure that customers achieve their desired outcomes when using a company's products or services. They build strong relationships with clients, provide onboarding and training, and act as the main point of contact for resolving issues and gathering feedback. Success Managers also help identify opportunities for customers to gain more value and may work with sales or support teams to improve the overall customer experience. Their main goal is to drive customer satisfaction, retention, and long-term loyalty.

What are the key skills and qualifications needed to thrive as a success manager?

To thrive as a Success Manager, you need strong relationship management, customer service acumen, and a solid understanding of the product or service, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms like Salesforce, data analysis tools, and project management systems is typically required. Outstanding communication, problem-solving, and proactive listening skills help you build trust and anticipate client needs. These abilities are crucial for ensuring client satisfaction, driving retention, and fostering long-term business growth.

How does a success manager typically collaborate with cross-functional teams to support client outcomes?

Success Managers regularly work with departments like Sales, Product, and Support to ensure clients achieve their desired outcomes with the company's products or services. This often involves coordinating onboarding processes, communicating client feedback to product teams, and working alongside support to resolve any issues that arise. Effective collaboration helps build lasting client relationships and drives continuous improvement. Success Managers also participate in regular meetings with these teams to align on goals and share insights, making teamwork a core part of the role.

What job categories do people searching Success Manager jobs in Monroe, LA look for?

The top searched job categories for Success Manager jobs in Monroe, LA are:

What cities near Monroe, LA are hiring for Success Manager jobs?

Cities near Monroe, LA with the most Success Manager job openings:

Success Manager jobs near you
Infographic showing various Success Manager job openings in Monroe, LA as of August 2026, with employment types broken down into 85% Full Time, 14% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $79,902 per year, or $38.4 per hour.

Client Success Manager (2502)

Monroe, LA • On-site

Aldridge
Construction • 501 - 1,000 employees

7.0

Company rating: 7.0 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Great coworkers

Good employer

Respectful managers

Learn more about Aldridgeexternal

Full-time

Medical, Retirement, PTO

Re-posted 18 days ago

Job description

Who We Are
Aldridge is a leading Managed Service Provider (MSP) offering scalable IT and cybersecurity solutions to fast-growing, small to mid-market businesses in the US. Founded in 1984, this private equity-backed company is a technology management consulting, and outsourcing firm that provides best-fit solutions through a tailored approach and local relationships. With offices in Houston, Dallas, Fort Worth, San Antonio, Alexandria, Monroe and Seattle, the company's unwavering dedication, superior technical expertise, and keen understanding of business processes have transformed it into a trusted partner for its clients. With a strong reputation for delivering high-quality services, Aldridge is committed to helping its clients optimize their technology infrastructure and achieve their business goals.
Technical Client Success Manager
Aldridge is a forward-thinking organization dedicated to delivering innovative technology solutions and exceptional service to our clients. We are looking for a highly motivated and driven Technical Client Success Manager to join our team. This position offers the opportunity to work alongside a dynamic team of professionals, enhance your technical and customer service skills, and make a significant impact on client success. You will be responsible for addressing client concerns, troubleshooting technical issues, and collaborating with senior team members to implement solutions that drive client satisfaction. With exposure to cutting-edge technologies and client-facing interactions, this role provides ample opportunities for growth and professional development.
Position Overview:
The Client Success Manager (CSM) acts as the operational and consultative bridge between the technical execution team and executive client sponsors. You'll manage recurring account activities, facilitate Business Reviews (BRs), support roadmap alignment efforts, and guide the early phases of strategic IT planning. This mid-level role owns the health of client relationships across a select portfolio, ensuring proactive communication, performance visibility, and a partnership aligned with Aldridge's service catalog.
The CSM should bring both organizational skill and a consultative mindset-able to distill client feedback into tangible next steps and route opportunities or alerts to the appropriate internal teams in a timely manner.
Key Responsibilities:
Client Relationship Management
  • Serve as primary liaison for assigned client accounts, ensuring timely communication of updates, risks, or opportunities.
  • Monitor account health through touchpoints and internal reporting tools.
  • Coordinate lifecycle of service requests that require staff coordination, escalation, or approvals.

Meeting Ownership & Delivery
  • Prepare, schedule, and lead regular Update and Planning Meetings and contribute to business reviews (BRs).
  • Present clients with trend analysis, ticket summaries, feedback loops, and aligned recommendations in collaboration with vCIOs.

Roadmapping & Upsell Participation
  • Begin translating client needs into roadmap opportunities with guidance from Client Success Executives.
  • Surface recurring or project-based needs that align with the Aldridge solution portfolio.
  • Track solution engagements and internal delivery progress to maintain aligned communication with clients.

Internal Collaboration
  • Ensure documentation in CRM and roadmap tools remains current.
  • Align with service desk, projects, procurement, and back-office teams for timely execution of roadmap items.
  • Participate in internal planning cadences and client strategy team forecasting updates.

Qualifications:
  • 3-5+ years of experience in IT, preferably in a Managed Services environment.
  • Familiarity with IT infrastructure concepts (cloud, servers, backup, networking).
  • Strong organizational skills, with ability to manage multiple accounts across various stages.
  • Strong organizational skills, with ability to manage multiple accounts across various stages.
  • Meeting Ownership & Delivery
  • Prepare, schedule, and lead regular Update and Planning Meetings and contribute to business reviews (BRs).
  • Present clients with trend analysis, ticket summaries, feedback loops, and aligned recommendations
  • Roadmapping & Upsell Participation
  • Begin translating client needs into roadmap opportunities
  • Surface recurring or project-based needs that align with the Aldridge solution portfolio.

Travel
  • Travel will be required up to 20%

Aldridge Core Values:
  • Build Trust - We continuously earn the trust of our partners through genuine, transparent communication, and unflinching accountability.
  • Take Swift, Meaningful Action - When every second matters, we drill to the core question and act decisively.
  • Create Best-Fit Solutions - More is not better - We create the most value for the least added overhead and complexity.
  • Evolve & Improve - We know the power of a growth mindset. We do not let fear of failure stop us from finding new, and better ways to do things.

Benefits:
  • Competitive Salary and Incentive Plan
  • Generous Employer Contribution to Health Benefits Package
  • 401(k) Matching
  • 4 Weeks Paid Time Off per year, plus additional days for community service
  • Ongoing Training and Professional Development Opportunities
  • Free Snacks and Beverages!

Aldridge is an Equal Employment Opportunity and Affirmative Action Employer. We do not discriminate based upon race, religion, color, national origin, gender, age, veteran status, or any other basis covered by appropriate law. We celebrate diversity and are committed to creating an inclusive environment for all our employees. All employment is based on qualifications, merit, and business needs

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