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Client Success Manager Jobs in Madison, MS (NOW HIRING)

Gallagher

Remote - Client Service Manager

Ridgeland, MS · Remote

Effectively manage multiple competing priorities. #LI-LO1 About You Skills for Success: * Develop ... Bachelor's degree with minimum 1+ years client service and/or claims management experience OR- High ...

Franklin Covey

Client Partner - Education

Jackson, MS · On-site

$105/hr

Managing Director Location: Remote - Anywhere in the contiguous US Role Specifics: This position is ... success metrics. * Navigate complex buying processes, including RFPs, board approvals, and budget ...

Leavitt Group

Personal Risk Advisor

Clinton, MS · On-site

Supported by a dedicated account management team, your focus will remain on sales, education, and client success. We believe in lightening the load and lifting the spirit-for our clients, our ...

Wolters Kluwer

Sales Business Retention Rep

Jackson, MS · On-site

$44K - $50K/yr

Proficiency with Microsoft Office tools; CRM experience preferred Preferred Experience: * 3+ years of Customer Success or B2B client management experience * Experience in healthcare, nursing, or ...

Amteck, LLC

Project Manager

Ridgeland, MS

... success, client satisfaction, and team development. If you're a proven construction leader with strong electrical project management experience and a passion for delivering exceptional results, we ...

Amteck, LLC

Project Manager

Madison, MS

... success, client satisfaction, and team development. If you're a proven construction leader with strong electrical project management experience and a passion for delivering exceptional results, we ...

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Client Success Manager information

See Madison, MS salary details

$26.4K

$67.6K

$113.9K

How much do client success manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for client success manager in Madison, MS is $67,581.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,400.00 and $80,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client success manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is a client success manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a client success manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

What does a client success manager do?

A client success manager is responsible for building strong relationships with clients, ensuring they receive value from products or services, and addressing their needs to promote retention and satisfaction. They often coordinate with sales, support, and product teams, using tools like CRM software to monitor client health and identify opportunities for upselling or renewal. The role requires strong communication skills and a focus on customer outcomes.
More about Client Success Manager jobs
What are popular job titles related to Client Success Manager jobs in Madison, MS? For Client Success Manager jobs in Madison, MS, the most frequently searched job titles are:
What job categories do people searching Client Success Manager jobs in Madison, MS look for? The top searched job categories for Client Success Manager jobs in Madison, MS are:
What cities near Madison, MS are hiring for Client Success Manager jobs? Cities near Madison, MS with the most Client Success Manager job openings:
Client Success Manager jobs near you
Infographic showing various Client Success Manager job openings in Madison, MS as of August 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $67,581 per year, or $32.5 per hour.

Manager, Healthcare Consulting

Carr, Riggs & Ingram, LLC

Flowood, MS • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 26 days ago

Carr, Riggs & Ingram rating

7.6

Company rating: 7.6 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

17th of 22 rated bookkeepers and accountants

Job description

MANAGER, HEALTHCARE CONSULTING

At Carr, Riggs amp; Ingram, your career path is just that—yours. We are strong believers in the notion that your career should adapt to and integrate into your life and not the other way around. We invite you to explore our opportunities and learn how CRI can help you reinvent your career path and shape your future.

We are dedicated to uniting your professional passions with your individual personal pursuits, creating an empowered workplace for everyone—from interns and admins to staff accountants and future partners. At CRI, #EverybodyCounts.

Essential Functions:
  • Provide a final technical review on tax returns and documents for the majority of client base
  • Research healthcare issues and resolutions/recommendations for those issues
  • Stay abreast of developments and changes in healthcare law and accounting procedures
  • Direct, coordinate, schedule and exercise functional authority for planning, organizing, coordinating and interfacing with clients to ensure all deadlines are met
  • Communicate and interface with clients to ensure the clients’ best interests are achieved
  • Direct and support subordinates’ activities to achieve objectives and set budgets by providing necessary resources and creating an enjoyable work environment to ensure quality and high performance
  • Facilitate the monitoring of the quality of our product and the performance of our personnel
  • Assign, track and manage tasks/projects that are sent to staff/supervisors to prepare
  • Take an active role in developing staff and supervisors
  • Continually build and nurture an internal and external network and leverage effective relationships to develop new business opportunities
  • Manage and oversee real-time and monthly billing functions and collections, and monitor additions to WIP, aging and write-downs
  • Facilitate and participate in “in-house” CPE and training activities
Qualifications:
  • CPA Certification is required
  • Minimum 5 years of public accounting experience
  • Demonstrated leadership ability
  • Well-developed decision-making skills and initiative to make those decisions
  • Work calmly and effectively under pressure
  • Prioritize a heavy work load and remain organized
Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. CRI will not sponsor applicants for U.S. work visa status for this position or future positions (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa).

CRI is a nationally recognized accounting and advisory firm known for its audit, tax, and business consulting expertise. The profession and our communities widely acknowledge our commitment to delivering tailored solutions to help ensure client success.

We stand out through our collaborative, client-focused approach, offering personalized services backed by deep industry knowledge. Clients trust CRI as a dedicated partner who understands their unique needs and ensures support at every step. To learn more about the industries we serve, our service offerings, and our family of companies please visit us at www.criadv.com.

CRI offers a generous benefits package that includes 21 PTO days, 9 paid holidays, and company-paid long-term disability and life insurance. Employees also have access to Blue Cross Blue Shield medical insurance, as well as dental, vision, and short-term disability coverage. Additional benefits include parental leave, flexible spending accounts, and a 401(k) retirement plan.

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