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Client Success Account Manager Jobs in Madison, MS

Franklin Covey

Mid-Market Client Partner

Jackson, MS · On-site

Enterprise Client Success Status: Full-Time Exempt Reports to: Managing Director, Major Accounts Location: Remote - Anywhere in the contiguous United States Compensation: Anticipated compensation for ...

Leavitt Group

Personal Account Manager

Clinton, MS · On-site

$39K - $52K/yr

As a Personal Account Manager, you'll be the trusted go-to for individuals and families who rely on ... Success Metrics * Client retention rate * Renewal processing accuracy and timeliness * Response ...

Xceed Foodservice Group

Account Manager

Jackson, MS · On-site

Account Manager - Jackson, MS As an Account Manager on our sales team, you will be required to ... Proven ability to build trust and foster relationships with client partners and customers while ...

Xceed Foodservice Group

Account Manager

Jackson, MS · On-site

Account Manager - Jackson, MS As an Account Manager on our sales team, you will be required to ... Proven ability to build trust and foster relationships with client partners and customers while ...

Kobie Marketing

Sr. Account Manager

Jackson, MS · Remote

Manage Client Services 90-day planning cadence and planning cycles in support of your client ... We believe that our team's passion and expertise are the driving forces behind our success and are ...

Kobie Marketing

Sr. Account Manager

Jackson, MS · Remote

Manage Client Services 90-day planning cadence and planning cycles in support of your client ... We believe that our team's passion and expertise are the driving forces behind our success and are ...

NTT America

Sr Client Manager

Jackson, MS · On-site

Client Relationship Management * Demonstrated success building and managing executive-level ... Proven success driving revenue growth, account expansion, renewals, and customer retention.

New

UNFI

Account Manager - Meat - Mississippi

Jackson, MS · On-site

... exceed client expectations and established deadlines. • Drives proactively the company ... success of the customer. • Focuses efforts on mutual sales and profit growth. • Owns one or ...

HUB

Personal Lines Account Manager

Ridgeland, MS

$37K - $50K/yr

... success in Mergers and Acquisitions. WHAT WE OFFER YOU: At HUB we believe in investing in the ... Works closely with Producers (if applicable) and other HUB personnel on all aspects of client ...

Squaremouth

Personal Lines Account Manager

Ridgeland, MS · On-site

$38K - $52K/yr

... success in Mergers and Acquisitions. At HUB we believe in investing in the future of our employees ... Works closely with Producers (if applicable) and other HUB personnel on all aspects of client ...

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All JobsClient Success Account JobsClient Success Account Manager JobsClient Success Account Manager Jobs in Madison, MS

Client Success Account Manager information

See Madison, MS salary details

$24K

$53.5K

$86.2K

How much do client success account manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for client success account manager in Madison, MS is $53,548.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,100.00 and $63,900.00 per year, depending on experience, location, and employer.

What is the difference between Client Success Account Manager vs Customer Support Specialist?

AspectClient Success Account ManagerCustomer Support Specialist
CredentialsRelevant experience, sometimes certifications in customer success or account managementBasic technical knowledge, customer service training
Work EnvironmentProactive engagement, strategic planning, account growthReactive support, troubleshooting, issue resolution
Employer & Industry UsageTech, SaaS, B2B servicesRetail, telecom, software
Search & Comparison IntentUnderstanding account management roles, career pathsCustomer issue resolution, technical support roles

The Client Success Account Manager focuses on building long-term client relationships, ensuring satisfaction, and driving account growth. In contrast, a Customer Support Specialist primarily handles reactive customer issues and technical troubleshooting. While both roles require strong communication skills, the Account Manager's role is more strategic and proactive, often involving account planning and upselling, whereas the Support Specialist's role is reactive and task-oriented.

What are the key skills and qualifications needed to thrive as a client success account manager?

To thrive as a Client Success Account Manager, you need a solid background in account management, customer relationship building, and a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) software, analytics tools, and sometimes certifications such as CSM (Certified Customer Success Manager) are typically required. Outstanding communication, problem-solving abilities, and a proactive, client-focused mindset set top performers apart. These skills are crucial for ensuring customer satisfaction, driving retention, and fostering long-term business growth.

How does a client success account manager typically collaborate with internal teams to address client needs?

As a Client Success Account Manager, you’ll regularly collaborate with teams such as sales, product development, and customer support to ensure clients receive exceptional service. You’ll act as a bridge, relaying client feedback and requirements to internal stakeholders and coordinating solutions to address challenges. This cross-functional teamwork is essential for resolving issues quickly, identifying upsell opportunities, and enhancing overall client satisfaction. Strong communication skills and the ability to manage multiple priorities are key to thriving in this collaborative environment.

What does a client success account manager do?

A Client Success Account Manager is responsible for building and maintaining positive relationships with clients to ensure their satisfaction with a company's products or services. They act as the main point of contact for clients, address any issues or concerns, and help clients achieve their desired outcomes through effective communication and support. Their goal is to retain clients, encourage repeat business, and identify opportunities for upselling or cross-selling. They often collaborate closely with sales, product, and support teams to ensure client needs are met. Ultimately, they play a key role in improving customer loyalty and long-term business success.
What are popular job titles related to Client Success Account Manager jobs in Madison, MS? For Client Success Account Manager jobs in Madison, MS, the most frequently searched job titles are:
What job categories do people searching Client Success Account Manager jobs in Madison, MS look for? The top searched job categories for Client Success Account Manager jobs in Madison, MS are:
What cities near Madison, MS are hiring for Client Success Account Manager jobs? Cities near Madison, MS with the most Client Success Account Manager job openings:
Client Success Account Manager jobs near you
Infographic showing various Client Success Account Manager job openings in Madison, MS as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $53,548 per year, or $25.7 per hour.

Client Success Representative (Remote)

Demand.com

Jackson, MS • Remote

Full-time

Re-posted 25 days ago

Job description

Customer Success is crucial for building strong customer relationships. We're looking for someone tech-savvy to ensure our clients have a great experience.

Responsibilities and Duties

  • Develop and nurture relationships with selected accounts for successful campaigns.
  • Be a trusted advisor and expert in our DemandFactor offerings.
  • Work with internal experts to deliver excellent campaign leads and ensure clients are happy.
  • Collaborate with the Sales team from proposal to delivery, addressing options and integrations.
  • Manage account documentation, including reports and recommendations.
  • Handle post-sale account management, fostering growth through great customer service.

Qualifications

  • Excellent written and verbal communication skills with a strong connection to customer success.
  • Minimum two years of account management or customer service experience preferred.
  • Highly organized and detail-oriented, able to handle over 30 clients effectively.
  • Ability to thrive collaboratively in a team and independently with minimal supervision.
  • Strong problem-solving skills, with the ability to engage and interact with internal teams.
  • Logical thinking to diagnose and resolve issues, recognizing when escalation is needed.
  • Comfortable learning various software, from MS Office (Excel) to CRM systems.
  • Time Management and Effective Prioritization skills to ensure efficient handling of tasks and responsibilities in a dynamic work environment