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Client Success Manager Jobs in Haddonfield, NJ (NOW HIRING)

FreedomPay

Customer Success Manager

Philadelphia, PA · Hybrid

As a Customer Success Manager, you'll be the primary point of contact for a book of enterprise ... Ensure client satisfaction through timely follow-ups, proactive communication, and strong ...

True Platform

Customer Success Manager

Philadelphia, PA · On-site

Customer Success Manager Thrive is a fast-growing software company based in Philadelphia with about ... Strong ability to build and maintain long-term client relationships with key stakeholders and ...

FreedomPay

Customer Success Manager

Philadelphia, PA · Hybrid

As a Customer Success Manager, you'll be the primary point of contact for a book of enterprise ... Ensure client satisfaction through timely follow-ups, proactive communication, and strong ...

FreedomPay

Customer Success Manager

Philadelphia, PA · On-site

As a Customer Success Manager, you'll be the primary point of contact for a book of enterprise ... Ensure client satisfaction through timely follow-ups, proactive communication, and strong ...

Aria Systems

Customer Success Manager

Philadelphia, PA · On-site +1

Customer Success Manager Department: Customer Success Location: US Remote About Aria Systems Aria provides a cloud-based monetization platform for subscription- and usage-based businesses. Aria ...

Aria Systems

Customer Success Manager

Philadelphia, PA · On-site

Customer Success Manager Department: Customer Success Location: US Remote About Aria Systems Aria provides a cloud-based monetization platform for subscription- and usage-based businesses. Aria ...

Aria Systems

Customer Success Manager

Philadelphia, PA · Remote

Customer Success Manager Department: Customer Success Location: US Remote About Aria Systems Aria provides a cloud-based monetization platform for subscription- and usage-based businesses. Aria ...

Red Points

Customer Success Manager

Glendora, NJ · On-site +1

As our Customer Success Manager , you will be in constant interaction with our Enterprise and Mid ... Work cross-teams to boost client results * Hold regular meetings with your portfolio of clients

Planisware

Customer Success Manager

Philadelphia, PA · On-site

What you'll do The Customer Success Manager will be the primary point of contact to some of Planisware's most valued and high-profile customers. You will be accountable for overall customer ...

Planisware

Customer Success Manager

Philadelphia, PA · On-site

What you'll do The Customer Success Manager will be the primary point of contact to some of Planisware's most valued and high-profile customers. You will be accountable for overall customer ...

Onbe

Client Support Manager

Conshohocken, PA

The Client Support Manager (CSM) is responsible for developing strategic relationships and managing ... Works closely with the Client Success Specialist and Client Service to ensure that tasks that are ...

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Showing results 21-40

All JobsClient Success JobsClient Success Manager JobsClient Success Manager Jobs in Haddonfield, NJ

Client Success Manager information

See Haddonfield, NJ salary details

$31.3K

$80K

$134.9K

How much do client success manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for client success manager in Haddonfield, NJ is $80,022.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,300.00 and $95,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client success manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is a client success manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a client success manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

What does a client success manager do?

A client success manager is responsible for building strong relationships with clients, ensuring they receive value from products or services, and addressing their needs to promote retention and satisfaction. They often coordinate with sales, support, and product teams, using tools like CRM software to monitor client health and identify opportunities for upselling or renewal. The role requires strong communication skills and a focus on customer outcomes.
More about Client Success Manager jobs
What job categories do people searching Client Success Manager jobs in Haddonfield, NJ look for? The top searched job categories for Client Success Manager jobs in Haddonfield, NJ are:
What cities near Haddonfield, NJ are hiring for Client Success Manager jobs? Cities near Haddonfield, NJ with the most Client Success Manager job openings:
Client Success Manager jobs near you
Infographic showing various Client Success Manager job openings in Haddonfield, NJ as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 15% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $80,022 per year, or $38.5 per hour.

Client Success Executive, Northeast

Vangard, Inc.

Malvern, PA

$75K - $102K/yr

Full-time

Posted 28 days ago

Job description

Core Responsibilities

1. Broadens complex relationships with existing clients. Identifies opportunities and strategies related to recordkeeping and client services. Supports strategy planning for a book of business. Tracks growth opportunities, contributes to business planning activities, and supports client account retention.

2. Evaluates client needs through consultations. Researches service improvement options and strategies to meet client needs. Uses strong relationship management skills and knowledge of client needs to create relationship plans and help clients develop financial goals.

3. Resolves complex client issues related to products, services, or processes. Processes may not be clearly defined and may require creative solutions.

4. Facilitates the creation of service solutions for clients, requiring cross-team connections to address gaps in process or services that are not easily defined or clearly owned by any single team.

5. Uses technical knowledge of Vanguard funds, products, and services to proactively identify opportunities to strengthen the client relationship.

6. Participates in special projects and performs other duties as assigned.


Qualifications

  • Minimum of five years related work experience. Three years experience in Financial Services and Relationship Management preferred.
  • Undergraduate degree or equivalent combination of training and experience. Graduate degree preferred.
  • This job requires a regulatory license and/or registration (e.g. FINRA, state, SFC). These will be determined by Compliance based on role-specific duties.

Special Factors

Sponsorship

Vanguard is not offering visa sponsorship for this position.

About Vanguard

At Vanguard, we don't just have a mission-we're on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

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