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Client Success Manager Jobs in Clearfield, UT (NOW HIRING)

Everfox

Sr. Customer Success Manager

Salt Lake City, UT · On-site

Customer Success Manager Everfox delivers trusted connectivity to protect the world's most critical ... An ability to draw on examples of integrating solutions into client infrastructures. * An ability ...

Atlassian

Associate Customer Success Manager

Magna, UT · On-site

In this role, you'll be managing an important segment of our customers through implementation and rollout and the eventual renewal. Along the way, you'll be focused on driving their success with the ...

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All JobsClient Success JobsClient Success Manager JobsClient Success Manager Jobs in Clearfield, UT

Client Success Manager information

See Clearfield, UT salary details

$30.3K

$77.4K

$130.5K

How much do client success manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for client success manager in Clearfield, UT is $77,427.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,500.00 and $92,300.00 per year, depending on experience, location, and employer.

What is a client success manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a client success manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What are the key skills and qualifications needed to thrive as a client success manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

More about Client Success Manager jobs

What job categories do people searching Client Success Manager jobs in Clearfield, UT look for?

The top searched job categories for Client Success Manager jobs in Clearfield, UT are:

What cities near Clearfield, UT are hiring for Client Success Manager jobs?

Cities near Clearfield, UT with the most Client Success Manager job openings:

Client Success Manager jobs near you
Infographic showing various Client Success Manager job openings in Clearfield, UT as of August 2026, with employment types broken down into 83% Full Time, 16% Part Time, and 1% Contract. Highlights an 79% Physical, 2% Hybrid, and 19% Remote job distribution, with an average salary of $77,427 per year, or $37.2 per hour.

Customer Success Manager - VMware

SHI GmbH

Salt Lake City, UT • On-site

Other

Medical, Dental, Vision, Retirement

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

US - Remote

Full time

JR3416

About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $16 billion global provider of IT solutions and services.

Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But the heartbeat of SHI is our employees - all 7,000 of them. If you join our team, you'll enjoy:

  • Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.

  • Continuous professional growth and leadership opportunities.

  • Health, wellness, and financial benefits to offer peace of mind to you and your family.

  • World-class facilities and the technology you need to thrive - in our offices or yours.

Job Summary

The Customer Success Manager - VMware is responsible for onboarding customers, guiding them through their product or service lifecycle, and ensuring retention and growth through strategic customer success reviews. This role involves serving as a Subject Matter Expert, building strong customer relationships, and collaborating with internal teams to align offerings with customer objectives. The Customer Success Manager will analyze consumption reports, manage service delivery workflows, and maintain effective communication with customers and internal teams to ensure a positive customer experience and foster trust.

Role Description

  • Onboard customers and guide them through their respective product or service lifecycle to ensure retention and growth

  • Function as the Subject Matter Expert (SME) for specific platforms, tools, or services relevant to the role

  • Plan and conduct regular Customer Success Reviews (CSRs) or meetings to review product usage, roadmaps, and customer feedback

  • Interpret and analyze detailed consumption reports and provide insights for customer success and renewal strategies

  • Build and maintain strong relationships with key customers and partners to ensure a positive customer experience and foster trust

  • Collaborate with sales and other internal teams to align offerings with customer objectives and drive co-selling opportunities

  • Provide support and direction to project teams to ensure successful delivery and synchronization of service projects

  • Continuously learn and develop knowledge on new product technologies and specific offerings relevant to the role

  • Manage workflow of orders and ensure timely delivery of services, working directly with customers and carriers

  • Maintain effective communication with customers and internal teams through various platforms to update on status and understand upcoming needs

Behaviors and Competencies

  • Organization: Can prioritize daily tasks, manage personal workflow, and utilize basic tools to keep track of responsibilities.

  • Self-Motivation: Can identify personal or professional growth opportunities, propose self-improvement strategies, and take action without explicit instructions.

  • Communication: Can effectively communicate complex ideas and information, and can adapt communication style to the audience.

  • Time Management: Can generally use time effectively and is working towards improving task prioritization and deadline management.

  • Presenting: Can prepare and deliver presentations, addressing key points and responding to questions with clarity.

  • Impact and Influence: Can persuade others to consider different perspectives.

  • Analytical Thinking: Can apply critical thinking to analyze data, identify patterns, and make basic inferences.

  • Problem-Solving: Can identify problems, propose solutions, and take action to resolve them without explicit instructions.

  • Business Acumen: Can analyze financial and operational data to make informed decisions.

  • Emotional Intelligence: Can identify and manage personal emotions and begin to recognize others' emotions in moderate situations.

  • Results Orientation: Can set personal goals and work towards them, achieving results consistently.

  • Multi-Tasking: Can identify opportunities for task optimization, propose solutions, and manage multiple tasks without explicit instructions.

Skill Level Requirements

  • The ability to effectively utilize applications like Word, Excel, PowerPoint, and Outlook to enhance productivity and perform various tasks efficiently - Intermediate

  • Proficiency in using Microsoft Dynamics AX for enterprise resource planning, including tasks such as order tracking, inventory management, and financial reporting - Intermediate

  • In-depth understanding of VMware's business model, architectural frameworks, and comprehensive solutions, enabling effective deployment and management of VMware technologies - Intermediate

  • Ability to articulate VMware's renewal program - Intermediate

Other Requirements

  • Completed Bachelor's Degree or relevant work experience required

  • Ability to travel to SHI, Partner, and Customer Events

  • 2-4 years of experience in a technical, business, or sales role

  • 2+ years of experience selling VMware products

The estimated annual pay range for this position is $120,000 - $140,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.

Equal Employment Opportunity - M/F/Disability/Protected Veteran Status

Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $16 billion global provider of IT solutions and services.

Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But the heartbeat of SHI is our employees - all 7,000 of them. If you join our team, you'll enjoy:

  • Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.

  • Continuous professional growth and leadership opportunities.

  • Health, wellness, and financial benefits to offer peace of mind to you and your family.

  • World-class facilities and the technology you need to thrive - in our offices or yours.

Apply