Client Success Manager Jobs in Calhoun, GA (NOW HIRING)

Are you ready to excel in a dynamic legal environment where precision and detail matter?

Do you thrive in managing critical case materials and ensuring everything is in perfect order?

Are you passionate about making a real impact by supporting a team dedicated to client success?

Can you handle fast-paced challenges with agility and accuracy, ensuring deadlines are always met?

Final question: When faced with a challenge, do you get excited or run away?

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For over 60 years, Morris & Dean has been a cornerstone of effective legal representation in northwest Georgia and east Tennessee. Specializing in personal injury and criminal defense, they have established a track record of securing outstanding results for their clients. With a commitment to integrity and client-focused service, Morris & Dean has helped many move forward after difficult legal challenges.

The firm's philosophy centers on comprehensive legal help-addressing not only the main legal issues but also peripheral matters to ensure clients receive holistic support. Their approach integrates empathy with legal expertise, allowing clients to navigate their issues with confidence and peace of mind. Morris & Dean's presence in the community, coupled with a history of substantial verdicts and settlements, underscores their dedication to protecting client rights.

The Litigation Paralegal role at Morris & Dean is pivotal in supporting the firm's personal injury practice. This role exists to manage post-litigation processes and ensures that all critical documents and deadlines are meticulously handled. As a vital part of the team, the Litigation Paralegal will help streamline operations and enhance client satisfaction by maintaining organization and facilitating efficient case processing.

What you'll do:

• Case Management: Oversee post-litigation processes for approximately 30 active cases, focusing primarily on personal injury and some business litigation.
• Document Drafting: Draft and file essential litigation documents including complaints, answers, interrogatories, discovery requests, and demand letters.
• Client Communication: Engage proactively with clients for status updates and scheduling, ensuring clear and professional interaction.
• Organize Files: Maintain and organize all litigation files, tracking case materials such as medical records, police reports, and agreements.
• Support Attorneys: Assist attorneys in meeting deadlines, preparing briefs, and prioritizing tasks for efficient case progression.
• Utilize Technology: Leverage AI tools like EvenUp for timelines and drafting assistance to enhance efficiency.
• Team Collaboration: Work closely with attorneys and case staff to ensure cohesive case management while occasionally aiding the intake process.

What we're looking for: 

• Experience Required: At least 2-3 years in personal injury litigation; capable of managing cases independently.
• Drafting Skills: Proven ability to draft standard litigation pleadings and responses accurately and efficiently.
• Communication Skills: Strong verbal and written skills with attention to detail and professional client interactions.
• Organization: Highly organized and self-motivated with a keen ability to prioritize and manage multiple tasks effectively.
• Team Player: Collaborative mindset with a strong cultural fit; willingness to assist and share knowledge.
• Technology Aptitude: Comfort with AI tools and legal case management software; adaptive to new technologies.

Why you should work here: 

• Impactful Role: Directly contribute to the firm's success by managing crucial litigation processes and improving client outcomes.
• Leadership Access: Collaborate closely with firm leaders and attorneys, gaining valuable experience and mentorship.
• Friendly Culture: Enjoy a supportive, non-micromanaged environment that values work-life balance and personal growth.
• Process Improvement: Bring innovations and organizational improvements, making meaningful contributions from day one.

Additional perks:

• Salary and Bonuses: Competitive base salary with opportunity for discretionary bonuses tied to firm performance.
• Flexible Schedule: Options for adjusted hours and early leave on certain Fridays if revenue targets are met.
• PTO and Sick Days: Paid time off with incremental growth based on tenure and additional sick days provided. (1 week after 6 months; 2 weeks after 2 years; 3 weeks after 5 years; plus 1 Friday off/month after 6 months)

Morris & Dean offers the opportunity to be part of a dedicated team committed to client success and professional excellence. If you are a skilled Litigation Paralegal ready to take on exciting challenges and make a lasting impact, we invite you to apply and join our firm's legacy of legal leadership.