By delivering customer success and satisfaction across your client base, a Customer Success Manager builds relationships that create opportunities for referrals and testimonials - an integral part of ...
By delivering customer success and satisfaction across your client base, a Customer Success Manager builds relationships that create opportunities for referrals and testimonials - an integral part of ...
Client Success & Growth Specialist Help Create Exceptional Customer Experiences We're seeking a ... Update and manage customer information using the company's CRM system. * Record customer ...
Client Success & Growth Specialist Help Create Exceptional Customer Experiences We're seeking a ... Update and manage customer information using the company's CRM system. * Record customer ...
What You Bring to the Table * 3-5 years in Customer Success, Account Management, or equivalent client-facing SaaS role. * Bachelor's degree in Business, Communications, Computer Science, or related ...
What You Bring to the Table * 3-5 years in Customer Success, Account Management, or equivalent client-facing SaaS role. * Bachelor's degree in Business, Communications, Computer Science, or related ...
What You Bring to the Table * 3-5 years in Customer Success, Account Management, or equivalent client-facing SaaS role. * Bachelor's degree in Business, Communications, Computer Science, or related ...
Quick apply
What You Bring to the Table * 3-5 years in Customer Success, Account Management, or equivalent client-facing SaaS role. * Bachelor's degree in Business, Communications, Computer Science, or related ...
What You Bring to the Table * 35 years in Customer Success, Account Management, or equivalent client-facing SaaS role. * Bachelors degree in Business, Communications, Computer Science, or related ...
Quick apply
What You Bring to the Table * 35 years in Customer Success, Account Management, or equivalent client-facing SaaS role. * Bachelors degree in Business, Communications, Computer Science, or related ...
Customer Success Manager - Channel Sales Job Location: Office-first | Saskatoon Why this Role Matters At Vendasta, we're leading the AI revolution from right here in Saskatoon-and beyond. We work ...
Customer Success Manager - Channel Sales Job Location: Office-first | Saskatoon Why this Role Matters At Vendasta, we're leading the AI revolution from right here in Saskatoon-and beyond. We work ...
Customer Success Manager - Channel Sales Job Location: Office-first | Saskatoon Why this Role Matters At Vendasta, were leading the AI revolution from right here in Saskatoonand beyond. We work ...
Quick apply
Customer Success Manager - Channel Sales Job Location: Office-first | Saskatoon Why this Role Matters At Vendasta, were leading the AI revolution from right here in Saskatoonand beyond. We work ...
Customer Success Manager - Channel Sales Job Location: Office-first | Saskatoon Why this Role Matters At Vendasta, we're leading the AI revolution from right here in Saskatoon--and beyond. We work ...
Quick apply
Customer Success Manager - Channel Sales Job Location: Office-first | Saskatoon Why this Role Matters At Vendasta, we're leading the AI revolution from right here in Saskatoon--and beyond. We work ...
CA$100 - CA$1.0K/wk
Prior Zoho experience, technical credentials, and formal management education are not required. We ... Success will be measured through happy and retained clients, increased adoption of BMI services ...
Quick apply
CA$100 - CA$1.0K/wk
Prior Zoho experience, technical credentials, and formal management education are not required. We ... Success will be measured through happy and retained clients, increased adoption of BMI services ...
Client Support & Customer Success Representative Grow Your Career With a Team That Values Great ... Maintain accurate customer records using our CRM system. * Work collaboratively to achieve customer ...
Client Support & Customer Success Representative Grow Your Career With a Team That Values Great ... Maintain accurate customer records using our CRM system. * Work collaboratively to achieve customer ...
Our employee owners have a vested interest and get to share in Acera Insurance's success - which ... Managing client relationships * Managing claims with clients and insurers * Travel as required to ...
Our employee owners have a vested interest and get to share in Acera Insurance's success - which ... Managing client relationships * Managing claims with clients and insurers * Travel as required to ...
Fostering strong, trust-based relationships at all levels of the account by engaging in meaningful activities that drive client success and long-term partnership * Managing annual win and revenue ...
Quick apply
Fostering strong, trust-based relationships at all levels of the account by engaging in meaningful activities that drive client success and long-term partnership * Managing annual win and revenue ...
The Client Relationship Manager (CRM) possesses a good understanding of financial products and ... achieve success through a broad range of advice, products and services, including personal and ...
The Client Relationship Manager (CRM) possesses a good understanding of financial products and ... achieve success through a broad range of advice, products and services, including personal and ...
The Senior Client Relationship Manager ("Sr. CRM") contributes to the overall success of the Commercial Bank in Canada ensuring specific individual goals, plans, initiatives are executed/delivered in ...
The Senior Client Relationship Manager ("Sr. CRM") contributes to the overall success of the Commercial Bank in Canada ensuring specific individual goals, plans, initiatives are executed/delivered in ...
Associate
Swift Current, SK · On-site
... management firm. We are committed to helping our clients build financial success through a ... Maintain existing client accounts from an account maintenance perspective, including but not ...
Associate
Swift Current, SK · On-site
... management firm. We are committed to helping our clients build financial success through a ... Maintain existing client accounts from an account maintenance perspective, including but not ...
... client service. This position requires significant travel (approximately 75%), including remote ... Demonstrated success managing budgets, forecasts, and branch or departmental performance * Strong ...
New
Quick apply
... client service. This position requires significant travel (approximately 75%), including remote ... Demonstrated success managing budgets, forecasts, and branch or departmental performance * Strong ...
New
... client service. This position requires significant travel (approximately 75%), including remote ... Demonstrated success managing budgets, forecasts, and branch or departmental performance * Strong ...
... client service. This position requires significant travel (approximately 75%), including remote ... Demonstrated success managing budgets, forecasts, and branch or departmental performance * Strong ...
Account Manager
Pense, SK · On-site
... client relationships, and exceeding targets ... Do you thrive in a fast-paced environment where your success is rewarded? Can you travel within a 3 ...
Quick apply
Account Manager
Pense, SK · On-site
... client relationships, and exceeding targets ... Do you thrive in a fast-paced environment where your success is rewarded? Can you travel within a 3 ...
Account Manager
Pense, SK · On-site
... client relationships, and exceeding targets ... Do you thrive in a fast-paced environment where your success is rewarded? Canyou travel within a 3 ...
Quick apply
Account Manager
Pense, SK · On-site
... client relationships, and exceeding targets ... Do you thrive in a fast-paced environment where your success is rewarded? Canyou travel within a 3 ...
Account Manager (Sales)
Lloydminster, SK · On-site
Proven success in sales, with a strong track record of meeting or exceeding targets. * Experience ... Experience in managing a high-value client portfolio * Ability to turn cold calls into qualified ...
Quick apply
Account Manager (Sales)
Lloydminster, SK · On-site
Proven success in sales, with a strong track record of meeting or exceeding targets. * Experience ... Experience in managing a high-value client portfolio * Ability to turn cold calls into qualified ...
Client Success Manager information
See Saskatchewan salary details
$24K - $31K
2% of jobs
$31K - $38K
7% of jobs
$44.3K is the 25th percentile. Wages below this are outliers.
$38K - $45K
17% of jobs
$45K - $52K
16% of jobs
The median wage is $56.5K / yr.
$52K - $59K
12% of jobs
$59K - $66K
13% of jobs
$71.3K is the 75th percentile. Wages above this are outliers.
$66K - $73K
11% of jobs
$73K - $80K
9% of jobs
$80K - $87K
7% of jobs
$87K - $94K
4% of jobs
$94K - $101K
2% of jobs
$24K
$60.9K
$101K
How much do client success manager jobs pay per year?
What jobs in the US pay 300,000 a year?
What are the key skills and qualifications needed to thrive as a Client Success Manager, and why are they important?
What is a Client Success Manager?
How does a Client Success Manager typically collaborate with other departments to ensure client satisfaction?
What is the difference between Client Success Manager vs Account Manager?
| Aspect | Client Success Manager | Account Manager |
|---|---|---|
| Primary Focus | Ensuring client satisfaction, onboarding, and long-term success | Managing client accounts, upselling, and renewals |
| Work Environment | Proactive engagement, strategic planning | Relationship management, sales-oriented |
| Required Skills | Communication, problem-solving, customer-centric | Sales, negotiation, relationship building |
While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.
What is a typical CSM salary?
Will AI replace CSM?
What does a Client Success Manager do?

Full-time
Medical, Dental
Posted 10 days ago
Job description
Customer Success Manager (Full time)
Reports to: Head of Customer Success
The core focus of sMedia's Customer Success Department is building and maintaining relationships with dealership customers. You will be the voice of your customers within our organization, helping to drive product innovation and reporting to meet their needs. You will act as a subject matter expert to your customers in all things sMedia and digital marketing, consulting your customers on their goals and results. You will maintain your existing customer base and grow monthly recurring revenue through your efforts and the relationships you build. This will be achieved through genuine curiosity and engagement with customers, ultimately creating a strategic alignment of sMedia's products and services with the customers' goals, to drive tangible business outcomes. By delivering customer success and satisfaction across your client base, a Customer Success Manager builds relationships that create opportunities for referrals and testimonials - an integral part of sMedia's growth.
Key Responsibilities and Accountabilities
- Act as a partner and advocate for your customers as you work to understand their business needs
- Identify your customers' business challenges and learn how you can assist in alleviating them
- Understand your customers' KPIs and host regular meetings to review their business goals and growth towards success.
- Interpret various sources of performance analytics to help educate your customers on results and ROI
- Create additional revenue opportunities by aligning sMedia products with customer challenges and objectives
- Learn about new trends and technologies in the digital space and share that information with your customers and colleagues
- Learn about new trends and technologies in the digital space and sharing that information with your customers and colleagues
- Share your extensive digital marketing knowledge to help our customers achieve their business goals using sMedia solutions
- Create agendas and host follow-up meetings; highlighting key points for performance meetings, recommendations, and updates
Key Outcomes
- MRR of your customers
- Expansion revenue
- Customer retention
Your Background
- Customer service &/or consulting experience
- Experience with Google Analytics, Google Ads, Microsoft Ads and Meta Business Manager
- Minimum of 5 years of Experience in Digital Marketing and/or Digital Advertising
- Meta, Microsoft and Google certification would be considered a strong asset
- Automotive or Dealership experience
Your Skills and Mindset
- Customer-centric mindset
- Curious, driven personality
- Passion for marketing
- Strong analytical skills with the ability to translate data into insights
- Strong understanding of digital marketing
- Natural ability to network, connect the dots, build relationships, and interested in enhancing relationships
- Ability to work on multiple priorities and/or projects simultaneously
- Strong customer relationship skills with excellent verbal and written skills
- Highly organized with great attention to detail
What you'll get from sMedia
- Fully remote role!
- Performance-based commission structure designed to reward top performers
- Extensive health and dental benefits package available after 3 months
- Paid day off on your birthday
- 1:1 training and mentoring from our Management team
- Opportunities to earn spot bonuses
- 15 vacation days annually, plus an additional week of 'flex time' in December for the holiday season