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Client Success Manager Jobs in Saskatchewan (NOW HIRING)

By delivering customer success and satisfaction across your client base, a Customer Success Manager builds relationships that create opportunities for referrals and testimonials - an integral part of ...

CA$100 - CA$1.0K/wk

Prior Zoho experience, technical credentials, and formal management education are not required. We ... Success will be measured through happy and retained clients, increased adoption of BMI services ...

... management firm. We are committed to helping our clients build financial success through a ... Maintain existing client accounts from an account maintenance perspective, including but not ...

... client service. This position requires significant travel (approximately 75%), including remote ... Demonstrated success managing budgets, forecasts, and branch or departmental performance * Strong ...

New

... client relationships, and exceeding targets ... Do you thrive in a fast-paced environment where your success is rewarded? Can you travel within a 3 ...

... client relationships, and exceeding targets ... Do you thrive in a fast-paced environment where your success is rewarded? Canyou travel within a 3 ...

Proven success in sales, with a strong track record of meeting or exceeding targets. * Experience ... Experience in managing a high-value client portfolio * Ability to turn cold calls into qualified ...

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Client Success Manager information

See Saskatchewan salary details

$24K

$60.9K

$101K

How much do client success manager jobs pay per year?

As of Jul 28, 2026, the average yearly pay for client success manager in Saskatchewan is $60,889.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,500.00 and $73,500.00 per year, depending on experience, location, and employer.

What jobs in the US pay 300,000 a year?

For a Client Success Manager, earning $300,000 annually typically requires senior-level experience, a strong track record in client retention, and skills in account management, sales, or strategic planning. High-paying roles in this field are often found in large corporations, technology firms, or financial services, and may include bonuses or profit-sharing components. Achieving this salary level generally involves advanced certifications and a proven ability to drive revenue growth and client satisfaction.

What are the key skills and qualifications needed to thrive as a Client Success Manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is a Client Success Manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a Client Success Manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

What is a typical CSM salary?

A Client Success Manager (CSM) salary typically ranges from $60,000 to $100,000 annually, depending on experience, location, and industry. Senior CSMs or those in high-demand markets can earn higher compensation, often supplemented with bonuses or commissions, especially when managing large accounts or using customer success tools.

Will AI replace CSM?

AI cannot fully replace Client Success Managers, as the role requires interpersonal skills, empathy, and strategic thinking that AI tools currently cannot replicate. AI can assist CSMs by automating routine tasks and providing data insights, allowing them to focus on building relationships and personalized support. The role is expected to evolve with technology, emphasizing skills that complement AI capabilities.

What does a Client Success Manager do?

A Client Success Manager (CSM) is responsible for building strong relationships with clients, ensuring they receive value from products or services, and helping them achieve their goals. They often coordinate onboarding, provide ongoing support, and work to renew contracts, using tools like CRM software. The role requires communication skills, problem-solving, and a focus on customer satisfaction.
More about Client Success Manager jobs
What are the most commonly searched types of Client Success jobs in Saskatchewan? The most popular types of Client Success jobs in Saskatchewan are:
What job categories do people searching Client Success Manager jobs in Saskatchewan look for? The top searched job categories for Client Success Manager jobs in Saskatchewan are:
What cities in Saskatchewan are hiring for Client Success Manager jobs? Cities in Saskatchewan with the most Client Success Manager job openings:
Infographic showing various Client Success Manager job openings in Saskatchewan as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 13% Part Time, and 6% Contract. Highlights an 80% Physical, 3% Hybrid, and 17% Remote job distribution, with an average salary of $60,889 per year, or $29.3 per hour.

Customer Success Manager (Remote)

sMedia

Regina, SK • Remote

Full-time

Medical, Dental

Posted 10 days ago


Job description

Customer Success Manager (Full time)

Reports to: Head of Customer Success

The core focus of sMedia's Customer Success Department is building and maintaining relationships with dealership customers. You will be the voice of your customers within our organization, helping to drive product innovation and reporting to meet their needs. You will act as a subject matter expert to your customers in all things sMedia and digital marketing, consulting your customers on their goals and results. You will maintain your existing customer base and grow monthly recurring revenue through your efforts and the relationships you build. This will be achieved through genuine curiosity and engagement with customers, ultimately creating a strategic alignment of sMedia's products and services with the customers' goals, to drive tangible business outcomes. By delivering customer success and satisfaction across your client base, a Customer Success Manager builds relationships that create opportunities for referrals and testimonials - an integral part of sMedia's growth.


Key Responsibilities and Accountabilities

  • Act as a partner and advocate for your customers as you work to understand their business needs
  • Identify your customers' business challenges and learn how you can assist in alleviating them
  • Understand your customers' KPIs and host regular meetings to review their business goals and growth towards success.
  • Interpret various sources of performance analytics to help educate your customers on results and ROI
  • Create additional revenue opportunities by aligning sMedia products with customer challenges and objectives
  • Learn about new trends and technologies in the digital space and share that information with your customers and colleagues
  • Learn about new trends and technologies in the digital space and sharing that information with your customers and colleagues
  • Share your extensive digital marketing knowledge to help our customers achieve their business goals using sMedia solutions
  • Create agendas and host follow-up meetings; highlighting key points for performance meetings, recommendations, and updates

Key Outcomes

  • MRR of your customers
  • Expansion revenue
  • Customer retention

Your Background

  • Customer service &/or consulting experience
  • Experience with Google Analytics, Google Ads, Microsoft Ads and Meta Business Manager
  • Minimum of 5 years of Experience in Digital Marketing and/or Digital Advertising
  • Meta, Microsoft and Google certification would be considered a strong asset
  • Automotive or Dealership experience

Your Skills and Mindset

  • Customer-centric mindset
  • Curious, driven personality
  • Passion for marketing
  • Strong analytical skills with the ability to translate data into insights
  • Strong understanding of digital marketing
  • Natural ability to network, connect the dots, build relationships, and interested in enhancing relationships
  • Ability to work on multiple priorities and/or projects simultaneously
  • Strong customer relationship skills with excellent verbal and written skills
  • Highly organized with great attention to detail

What you'll get from sMedia

  • Fully remote role!
  • Performance-based commission structure designed to reward top performers
  • Extensive health and dental benefits package available after 3 months
  • Paid day off on your birthday
  • 1:1 training and mentoring from our Management team
  • Opportunities to earn spot bonuses
  • 15 vacation days annually, plus an additional week of 'flex time' in December for the holiday season