Client Success Manager
Allendale, MI · On-site
... and manage your own client portfolio with guidance from experienced mentors ◾Track performance and progress using our internal systems and support tools ◾Represent the values of Service Over ...
Client Success Manager
Allendale, MI · On-site
... and manage your own client portfolio with guidance from experienced mentors ◾Track performance and progress using our internal systems and support tools ◾Represent the values of Service Over ...
... and manage your own client portfolio with guidance from experienced mentors ◾Track performance and progress using our internal systems and support tools ◾Represent the values of Service Over ...
... and manage your own client portfolio with guidance from experienced mentors ◾Track performance and progress using our internal systems and support tools ◾Represent the values of Service Over ...
... and manage your own client portfolio with guidance from experienced mentors ◾Track performance and progress using our internal systems and support tools ◾Represent the values of Service Over ...
... and manage your own client portfolio with guidance from experienced mentors ◾Track performance and progress using our internal systems and support tools ◾Represent the values of Service Over ...
... and manage your own client portfolio with guidance from experienced mentors ◾Track performance and progress using our internal systems and support tools ◾Represent the values of Service Over ...
... and manage your own client portfolio with guidance from experienced mentors ◾Track performance and progress using our internal systems and support tools ◾Represent the values of Service Over ...
... and manage your own client portfolio with guidance from experienced mentors ◾Track performance and progress using our internal systems and support tools ◾Represent the values of Service Over ...
... and manage your own client portfolio with guidance from experienced mentors ◾Track performance and progress using our internal systems and support tools ◾Represent the values of Service Over ...
Client Success Manager
Ann Arbor, MI · On-site
... and manage your own client portfolio with guidance from experienced mentors ◾Track performance and progress using our internal systems and support tools ◾Represent the values of Service Over ...
Client Success Manager
Ann Arbor, MI · On-site
... and manage your own client portfolio with guidance from experienced mentors ◾Track performance and progress using our internal systems and support tools ◾Represent the values of Service Over ...
Client Success Manager
Grand Rapids, MI · On-site
... and manage your own client portfolio with guidance from experienced mentors ◾Track performance and progress using our internal systems and support tools ◾Represent the values of Service Over ...
Client Success Manager
Grand Rapids, MI · On-site
... and manage your own client portfolio with guidance from experienced mentors ◾Track performance and progress using our internal systems and support tools ◾Represent the values of Service Over ...
... and manage your own client portfolio with guidance from experienced mentors ◾Track performance and progress using our internal systems and support tools ◾Represent the values of Service Over ...
... and manage your own client portfolio with guidance from experienced mentors ◾Track performance and progress using our internal systems and support tools ◾Represent the values of Service Over ...
... and manage your own client portfolio with guidance from experienced mentors ◾Track performance and progress using our internal systems and support tools ◾Represent the values of Service Over ...
... and manage your own client portfolio with guidance from experienced mentors ◾Track performance and progress using our internal systems and support tools ◾Represent the values of Service Over ...
Client Success Manager I
Brighton, MI · On-site
$65 - $95/hr
The Client Success Manager is responsible for developing positive, successful relationships with clients that maximize client satisfaction and responsiveness. This individual understands the client ...
Client Success Manager I
Brighton, MI · On-site
$65 - $95/hr
The Client Success Manager is responsible for developing positive, successful relationships with clients that maximize client satisfaction and responsiveness. This individual understands the client ...
Client Success Manager I
Brighton, MI · On-site
The Client Success Manager is responsible for developing positive, successful relationships with clients that maximize client satisfaction and responsiveness. This individual understands the client ...
Client Success Manager I
Brighton, MI · On-site
The Client Success Manager is responsible for developing positive, successful relationships with clients that maximize client satisfaction and responsiveness. This individual understands the client ...
Client Success Manager I
Brighton, MI · On-site
$65 - $90/hr
The Client Success Manager is responsible for developing positive, successful relationships with clients that maximize client satisfaction and responsiveness. This individual understands the client ...
Client Success Manager I
Brighton, MI · On-site
$65 - $90/hr
The Client Success Manager is responsible for developing positive, successful relationships with clients that maximize client satisfaction and responsiveness. This individual understands the client ...
Client Success Manager I
Brighton, MI · On-site
The Client Success Manager is responsible for developing positive, successful relationships with clients that maximize client satisfaction and responsiveness. This individual understands the client ...
Client Success Manager I
Brighton, MI · On-site
The Client Success Manager is responsible for developing positive, successful relationships with clients that maximize client satisfaction and responsiveness. This individual understands the client ...
Client Success Manager I
Brighton, MI · On-site
The Client Success Manager is responsible for developing positive, successful relationships with clients that maximize client satisfaction and responsiveness. This individual understands the client ...
Client Success Manager I
Brighton, MI · On-site
The Client Success Manager is responsible for developing positive, successful relationships with clients that maximize client satisfaction and responsiveness. This individual understands the client ...
Client Success Trainee
Cheboygan, MI · On-site
... relationship management. This role is ideal for someone who enjoys helping others, is detail ... with the client success team Qualifications Strong communication and interpersonal skills ...
Client Success Trainee
Cheboygan, MI · On-site
... relationship management. This role is ideal for someone who enjoys helping others, is detail ... with the client success team Qualifications Strong communication and interpersonal skills ...
Senior Client Success Manager - Programmatic
Detroit, MI · On-site
$80K - $95K/yr
THE ROLE The Senior Client Success Manager - Programmatic is at the forefront of Zeta's strategic client/agency partnerships. In this dynamic environment, you will ensure book of Zeta clients is ...
Senior Client Success Manager - Programmatic
Detroit, MI · On-site
$80K - $95K/yr
THE ROLE The Senior Client Success Manager - Programmatic is at the forefront of Zeta's strategic client/agency partnerships. In this dynamic environment, you will ensure book of Zeta clients is ...
Senior Client Success Manager - Programmatic
Detroit, MI · Remote
$80K - $95K/yr
THE ROLE The Senior Client Success Manager - Programmatic is at the forefront of Zeta's strategic client/agency partnerships. In this dynamic environment, you will ensure book of Zeta clients is ...
Senior Client Success Manager - Programmatic
Detroit, MI · Remote
$80K - $95K/yr
THE ROLE The Senior Client Success Manager - Programmatic is at the forefront of Zeta's strategic client/agency partnerships. In this dynamic environment, you will ensure book of Zeta clients is ...
Sr. Client Success Manager - Payments
Bloomfield Hills, MI · On-site +1
$93K - $189K/yr
Responsible for growing and maintaining client relationships, in an existing portfolio of ... Proven success managing large or complex accounts. * Demonstrated ability to sell the spectrum of ...
Sr. Client Success Manager - Payments
Bloomfield Hills, MI · On-site +1
$93K - $189K/yr
Responsible for growing and maintaining client relationships, in an existing portfolio of ... Proven success managing large or complex accounts. * Demonstrated ability to sell the spectrum of ...
Client Success Lead
Rochester, MI · On-site
... the Client Success Lead at TechCollect.ai, you will guide customers through the Hello to Hero ... Familiarity with CRM tools, customer support platforms, and SaaS product onboarding processes. * A ...
Quick apply
Client Success Lead
Rochester, MI · On-site
... the Client Success Lead at TechCollect.ai, you will guide customers through the Hello to Hero ... Familiarity with CRM tools, customer support platforms, and SaaS product onboarding processes. * A ...
Client Success Coordinator
Portage, MI · Remote
$17.25 - $23.25/hr
T. managed service provider. Now, Omega is one of the top MSPs in Michigan, providing cutting-edge ... As a Client Success Coordinator, you will play a crucial role in building and maintaining strong ...
Client Success Coordinator
Portage, MI · Remote
$17.25 - $23.25/hr
T. managed service provider. Now, Omega is one of the top MSPs in Michigan, providing cutting-edge ... As a Client Success Coordinator, you will play a crucial role in building and maintaining strong ...
Client Success Manager Hybrid information
What does a Client Success Manager Hybrid do?
A Client Success Manager Hybrid is responsible for ensuring clients achieve their desired outcomes while using a company’s products or services. The 'hybrid' aspect means they typically work both remotely and in-office, combining virtual meetings with in-person interactions. Their main duties include onboarding new clients, building lasting relationships, addressing client concerns, and collaborating with internal teams to deliver solutions. Client Success Managers also track client satisfaction and work to maximize client retention and expansion opportunities. Their role is crucial for fostering customer loyalty and driving business growth.
What are the key skills and qualifications needed to thrive as a Client Success Manager Hybrid?
To thrive as a Client Success Manager Hybrid, you need strong relationship management, problem-solving abilities, and a background in business or account management, often supported by a bachelor's degree. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, proactive mindset, and adaptability are critical soft skills for building trust and effectively addressing client needs in both remote and in-office settings. These skills ensure client satisfaction, retention, and long-term business growth in a dynamic work environment.
How does a Client Success Manager Hybrid typically balance on-site and remote work to effectively support clients and their internal team?
As a Client Success Manager Hybrid, you'll often split your time between working remotely and being on-site, depending on client needs and team meetings. This hybrid structure allows you to build strong relationships through in-person interactions while also leveraging virtual tools for regular check-ins and project updates. Successful CSMs proactively coordinate their schedules to ensure they are available for client milestones, team collaborations, and urgent issues, whether in the office or remotely. Clear communication and adaptability are key to maintaining high client satisfaction and seamless teamwork in this flexible environment.
What is the difference between Client Success Manager Hybrid vs Customer Support Specialist?
| Aspect | Client Success Manager Hybrid | Customer Support Specialist |
|---|---|---|
| Credentials | Relevant experience, certifications in customer success or account management | Basic customer service skills, sometimes certifications in support tools |
| Work Environment | Proactive client engagement, account management, strategic planning | Reactive support, troubleshooting, resolving customer issues |
| Employer & Industry | Tech, SaaS, B2B services | Retail, telecom, tech support |
The Client Success Manager Hybrid focuses on proactive account management and building long-term client relationships, often requiring strategic skills and certifications. In contrast, the Customer Support Specialist primarily handles reactive customer inquiries and troubleshooting. While both roles involve customer interaction, the CSM Hybrid emphasizes retention and growth, whereas the Support Specialist centers on issue resolution.
What are popular job titles related to Client Success Manager Hybrid jobs in Michigan?
For Client Success Manager Hybrid jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Client Success Manager Hybrid jobs in Michigan look for?
The top searched job categories for Client Success Manager Hybrid jobs in Michigan are:
What cities in Michigan are hiring for Client Success Manager Hybrid jobs?
Cities in Michigan with the most Client Success Manager Hybrid job openings:
Full-time
Posted 23 days ago
Job description
◾Educate union and credit union members on the value of life insurance and basic financial literacy
◾Conduct virtual client meetings using warm, pre-qualified leads (no cold calling)
◾Provide tailored coverage recommendations that meet each family's needs
◾Build and manage your own client portfolio with guidance from experienced mentors
◾Track performance and progress using our internal systems and support tools
◾Represent the values of Service Over Sales, putting clients’ well-being first
◾Participate in incentive programs, team competitions, and leadership summits
◾At least 18 years old and legally authorized to work in the U.S.
◾Able to pass a background check
◾Tech-savvy and comfortable using Zoom and digital tools
◾Motivated to learn, grow, and help others
◾Strong communicator with an interest in finance, education, or social impact
◾Experience in leadership, customer service, or peer mentoring is a plus