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Client Success Expert Jobs in Santa Rosa, CA (NOW HIRING)

Bakertilly

Tax Manager - Not for Profit

Santa Rosa, CA

$121K - $159K/yr

... firm's success. Additionally, you will be a coach to a group of talented staff, utilizing your ... Lead and plan client engagements, and continuously evaluate processes and procedures within the ...

Petco

Associate Veterinarian

Santa Rosa, CA · On-site

We bring our unique superpowers and champion authenticity in everyone to drive success. About Petco ... expert support from people who get it, because we live it. We believe in the universal truths of ...

Petco

Associate Veterinarian

Petaluma, CA

We bring our unique superpowers and champion authenticity in everyone to drive success. About Petco ... expert support from people who get it, because we live it. We believe in the universal truths of ...

Petco

Associate Veterinarian

Petaluma, CA · On-site

We bring our unique superpowers and champion authenticity in everyone to drive success. About Petco ... expert support from people who get it, because we live it. We believe in the universal truths of ...

Petco

Associate Veterinarian

Santa Rosa, CA

We bring our unique superpowers and champion authenticity in everyone to drive success. About Petco ... expert support from people who get it, because we live it. We believe in the universal truths of ...

Petco

Associate Veterinarian

Santa Rosa, CA · On-site

We bring our unique superpowers and champion authenticity in everyone to drive success. About Petco ... expert support from people who get it, because we live it. We believe in the universal truths of ...

Petco

Associate Veterinarian

Petaluma, CA · On-site

We bring our unique superpowers and champion authenticity in everyone to drive success. About Petco ... expert support from people who get it, because we live it. We believe in the universal truths of ...

Petco

Hospital Leader on Duty

Petaluma, CA

We bring our unique superpowers and champion authenticity in everyone to drive success. About Petco ... expert support from people who get it, because we live it. We believe in the universal truths of ...

Invited Clubs

Fitness Trainer

Santa Rosa, CA

$14.50 - $17.50/hr

... drive the success of the business? Since its inception in 1957, Invited has operated with the ... In addition to offering expert guidance, the Fitness Trainer will actively promote the club ...

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Showing results 41-60

All JobsClient Success Expert JobsClient Success Expert Jobs in Santa Rosa, CA

Client Success Expert information

See Santa Rosa, CA salary details

$35.5K

$90.8K

$153.1K

How much do client success expert jobs pay per year?

As of Aug 8, 2026, the average yearly pay for client success expert in Santa Rosa, CA is $90,817.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,100.00 and $108,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client success expert?

To thrive as a Client Success Expert, you need strong customer relationship management skills, problem-solving abilities, and a background in business or a related field. Familiarity with CRM platforms like Salesforce or HubSpot, as well as experience with customer support tools, is often required. Exceptional communication, empathy, and proactive listening set top performers apart in this role. These skills and qualities are crucial for building client trust, resolving issues efficiently, and driving long-term client satisfaction and retention.

How does a client success expert typically collaborate with other departments to ensure client satisfaction?

A Client Success Expert regularly works alongside teams such as sales, product development, and support to address client needs and ensure a seamless experience. They may relay client feedback to product teams for improvement, coordinate with sales on upsell opportunities, and partner with support to resolve technical issues quickly. This cross-functional collaboration is key to proactively identifying challenges and ensuring clients achieve their goals with the company’s offerings.

What does a client success expert do?

A Client Success Expert is responsible for ensuring that clients have a positive experience with a company's products or services. They act as a primary point of contact, helping clients achieve their goals, resolve issues, and maximize the value they receive. Client Success Experts often provide onboarding, training, and ongoing support, as well as gather feedback to improve offerings. Their main goal is to build strong, lasting relationships that lead to customer satisfaction and retention.

What is the difference between Client Success Expert vs Customer Support Specialist?

AspectClient Success ExpertCustomer Support Specialist
CredentialsRelevant experience, certifications in customer success or account managementTechnical knowledge, customer service skills
Work EnvironmentProactive engagement, strategic account managementReactive support, troubleshooting
Employer & Industry UsageTech, SaaS, subscription servicesRetail, telecom, tech
Search & Comparison IntentUnderstanding strategic customer relationshipsResolving technical issues

While both roles focus on customer interactions, a Client Success Expert proactively manages client relationships to ensure satisfaction and retention, often working strategically. In contrast, a Customer Support Specialist primarily responds to technical or service issues as they arise, providing reactive support. The roles overlap in customer communication but differ in scope and approach.

What job categories do people searching Client Success Expert jobs in Santa Rosa, CA look for? The top searched job categories for Client Success Expert jobs in Santa Rosa, CA are:
What cities near Santa Rosa, CA are hiring for Client Success Expert jobs? Cities near Santa Rosa, CA with the most Client Success Expert job openings:
Client Success Expert jobs near you
Infographic showing various Client Success Expert job openings in Santa Rosa, CA as of August 2026, with employment types broken down into 78% Full Time, 18% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $90,817 per year, or $43.7 per hour.

Municipal Water Works Sales Representative - Santa Rosa, CA

AMERICAN

Santa Rosa, CA • Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 26 days ago

Job description

We're seeking a Sales Representative to join our esteemed American Flow Control (AFC) Sales Division to play a pivotal role in shaping the success of our AFC Division products across the water, wastewater, and sewer markets. The primary responsibility of this role is to drive business growth and enhance market presence by generating new leads while effectively managing and expanding our existing client base. If you're a results-oriented professional with a passion for technical sales, join us as we build our nation's water infrastructure and deliver our most valuable resource.

Ideal Candidate:

  • Strategic Problem Solver: Demonstrates skills in analytical thinking and strategic problem-solving.
  • Effective Public Speaker: Possesses strong communication skills and enjoys public speaking.
  • Engaging Professional: Outgoing, personable, and natural ability to build professional relationships during frequent travel (overnight travel required).
  • Goal-Getter: Excels in developing and executing strategic plans to achieve goals for organizational success. Driven by self-motivation and an entrepreneurial mindset, always seeking opportunities for growth.
  • Mechanically Inclined: Exhibits skills in troubleshooting, assembling, and understanding technical aspects.

Key Responsibilities:

  1. Account Management and Relationship Building: Establish and cultivate long-term, influential relationships with key decision-makers at municipalities, engineering firms, contractors, distributors, private utility companies, and water and sewer authorities.
  2. Market Advancement: Promote and sell AFC Division products to water and sewer markets in the assigned territory. Conduct promotional calls and specification development with water and sewer authorities and consulting engineering firms.
  3. Product Consultation: Provide expert consultation on specifications for hydrants, valves, and other products. Enhance personal sales skills through effective communication, negotiation, and presentation techniques.
  4. Customer Service: Respond promptly to customer inquiries, coordinate orders, expedite shipments, review and write customer specifications, provide literature, furnish quotes, and address pricing concerns.
  5. Travel and Territory Management: Travel within the assigned territory to build relationships and work collaboratively with distributors. Provide post-sale support for our products in the field.

Minimum Qualifications:

  • Must possess a Bachelor's Degree from a four-year university or 3 years of municipal water works product experience
  • Must be able and willing to live within the assigned territory
  • Must be available to travel a minimum of 60% of the time. More travel may be required depending on sales territory
  • Must exhibit the ability to learn and interpret specifications for projects involving our products.
  • Must exhibit a working knowledge of word processing, spreadsheet, and presentation software such as Word, Excel, PowerPoint, etc..

Benefits:

  • Remote work (with travel)
  • Company Vehicle and Insurance
  • Paid Vacation and Holidays
  • Quarterly Profit Sharing Bonus Plan
  • Medical, Dental and Supplemental Vision
  • Generous 401k and Savings Plan (company match)
  • Wellness Program
  • Tuition Reimbursement
  • Employee Assistance Program

About AMERICAN

Founded in Birmingham, Alabama in 1905, AMERICAN is a manufacturer of fire hydrants, valves, ductile iron and spiral-welded steel pipe for the waterworks industry, and high-frequency-welded steel pipe for the oil and natural gas industries. AMERICAN's diversified product line also includes fire pumps, structural casing and piling, castings for waterworks products and large machinery, and specialty rubber products. For more than a century, AMERICAN has been committed to doing things The Right Way by applying the Golden Rule in life and in business, always exceeding customer expectations, by empowering and supporting our team members, and by being a good neighbor in our communities.

EOE/VETS/DISABILITY

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