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Client Success Expert Jobs in Tennessee (NOW HIRING)

NxT Level

Partner

Nashville, TN · On-site

$150K - $300K/yr

As a Partner, you will serve as an outside in-house counsel, offering expert legal guidance to a ... of both, with a proven track record of client success and business development. Key ...

Seven Springs Wealth Group LLC

$70 - $95/hr

Success in this role extends beyond operational excellence. The most successful Client Service ... Maintaining expert knowledge of Fidelity, Schwab, and other custodial processes * Understanding ...

New

HealthStream

Associate Success Manager

Nashville, TN · On-site

$62 - $73/hr

Position InformationPosition OverviewThe Associate Success Manager owns HealthStream onboarding ... Analyzes client business processes and formulates expert advice to clients on how to best implement ...

Aprio

Senior Sage Intacct Delivery Manager

Nashville, TN · On-site

As a Senior Manager , you will serve as a critical leader responsible for client success, strategic ... Maintain expert-level knowledge of Sage Intacct, including advanced module functionality, and stay ...

AT&T

Lead Client Solutions Executive 3 CNV

Knoxville, TN · On-site

$84K - $127K/yr

Expert at building strong relationships * Product knowledge and experience selling of Cloud, Wired ... Proven track record of success in identifying, developing, and closing opportunities in large ...

Now CFO

Controller Consultant

Nashville, TN · On-site

... client's success. Our expert employees help to identify and create solutions for the various accounting and finance problems that all companies face. We are seeking a Controller who will help us lead ...

Now CFO

Controller Consultant

Nashville, TN · On-site

... client's success. Our expert employees help to identify and create solutions for the various accounting and finance problems that all companies face. We are seeking a Controller who will help us lead ...

Supermicro

Sr. Sales Manager- Customer Success

Memphis, TN · On-site

$126K - $152K/yr

Ensures all client programs execute to contract, hitting key KPIs. * Control of tracking risks on ... Demonstrates expert operations, technical and people and/or process skills as well as customer ...

Now CFO

Controller Consultant

Nashville, TN · On-site

... client's success. Our expert employees help to identify and create solutions for the various accounting and finance problems that all companies face. We are seeking a Controller who will help us lead ...

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All JobsClient Success Expert JobsClient Success Expert Jobs in Tennessee

Client Success Expert information

What does a client success expert do?

A Client Success Expert is responsible for ensuring that clients have a positive experience with a company's products or services. They act as a primary point of contact, helping clients achieve their goals, resolve issues, and maximize the value they receive. Client Success Experts often provide onboarding, training, and ongoing support, as well as gather feedback to improve offerings. Their main goal is to build strong, lasting relationships that lead to customer satisfaction and retention.

What are the key skills and qualifications needed to thrive as a client success expert?

To thrive as a Client Success Expert, you need strong customer relationship management skills, problem-solving abilities, and a background in business or a related field. Familiarity with CRM platforms like Salesforce or HubSpot, as well as experience with customer support tools, is often required. Exceptional communication, empathy, and proactive listening set top performers apart in this role. These skills and qualities are crucial for building client trust, resolving issues efficiently, and driving long-term client satisfaction and retention.

How does a client success expert typically collaborate with other departments to ensure client satisfaction?

A Client Success Expert regularly works alongside teams such as sales, product development, and support to address client needs and ensure a seamless experience. They may relay client feedback to product teams for improvement, coordinate with sales on upsell opportunities, and partner with support to resolve technical issues quickly. This cross-functional collaboration is key to proactively identifying challenges and ensuring clients achieve their goals with the company’s offerings.

What is the difference between Client Success Expert vs Customer Support Specialist?

AspectClient Success ExpertCustomer Support Specialist
CredentialsRelevant experience, certifications in customer success or account managementTechnical knowledge, customer service skills
Work EnvironmentProactive engagement, strategic account managementReactive support, troubleshooting
Employer & Industry UsageTech, SaaS, subscription servicesRetail, telecom, tech
Search & Comparison IntentUnderstanding strategic customer relationshipsResolving technical issues

While both roles focus on customer interactions, a Client Success Expert proactively manages client relationships to ensure satisfaction and retention, often working strategically. In contrast, a Customer Support Specialist primarily responds to technical or service issues as they arise, providing reactive support. The roles overlap in customer communication but differ in scope and approach.

What is a client success expert?

A client success expert is a professional responsible for ensuring clients achieve their desired outcomes with a company's products or services. They build strong relationships, provide support, and often use customer relationship management (CRM) tools to monitor client satisfaction and retention.

What are popular job titles related to Client Success Expert jobs in Tennessee?

For Client Success Expert jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Client Success Expert jobs in Tennessee look for?

The top searched job categories for Client Success Expert jobs in Tennessee are:

What cities in Tennessee are hiring for Client Success Expert jobs?

Cities in Tennessee with the most Client Success Expert job openings:

Client Success Expert jobs near you
Infographic showing various Client Success Expert job openings in Tennessee as of August 2026, with employment types broken down into 78% Full Time, 18% Part Time, and 4% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution.

Partner

NxT Level

Nashville, TN • On-site

$150K - $300K/yr

Full-time

Re-posted 18 days ago

Job description

Our client, a highly respected 50-person law firm, is seeking an accomplished Partner with a focus on healthcare regulatory or healthcare transactions law. This role is an exceptional opportunity for a seasoned legal professional to join a dynamic firm that provides sophisticated counsel to small and medium-sized businesses.
As a Partner, you will serve as an outside in-house counsel, offering expert legal guidance to a range of healthcare clients, including providers, clinics, and other entities navigating the complexities of healthcare law. The ideal candidate will have a strong background in regulatory compliance, transactions, or a combination of both, with a proven track record of client success and business development.
Key Responsibilities
  • Act as outside general counsel for small to medium-sized healthcare businesses, providing strategic legal advice tailored to their operational and business needs.
  • Handle regulatory matters, including compliance with federal and state healthcare laws such as HIPAA, Stark Law, Anti-Kickback Statute, False Claims Act, and other industry-specific regulations.
  • Assist clients with healthcare transactions, including mergers and acquisitions, joint ventures, practice consolidations, and strategic affiliations.
  • Provide counsel on licensure and accreditation issues, reimbursement matters, and Medicare/Medicaid compliance.
  • Draft, review, and negotiate complex contracts such as management agreements, employment contracts, and vendor agreements.
  • Represent clients in administrative proceedings, audits, and investigations conducted by healthcare regulatory bodies.
  • Monitor changes in healthcare law and policy to provide proactive advice and risk management strategies to clients.
  • Develop and maintain strong client relationships while actively participating in business development initiatives to expand the firm's healthcare practice.

Qualifications
  • Juris Doctor (JD) degree from an accredited law school.
  • Admission to the bar in the firm's jurisdiction or ability to waive in.
  • A minimum of 8-10 years of experience in healthcare regulatory or healthcare transactions law.
  • Deep knowledge of healthcare regulatory frameworks, including familiarity with CMS regulations, licensing requirements, and corporate practice of medicine laws.
  • Proven ability to lead complex healthcare transactions from due diligence through closing.
  • Strong business acumen and the ability to deliver strategic legal counsel that aligns with clients' business goals.
  • Demonstrated success in client relationship management and business development.
  • Collaborative mindset with a desire to contribute to the firm's culture and mentorship of junior attorneys.

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