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Client Success Expert Jobs in Colorado (NOW HIRING)

Vizient

Lead Hybrid Product Advisor

Centennial, CO · On-site

$102K - $179K/yr

Strategic Advisor And Subject Matter Expert When you're the best, we're the best. We instill an ... Collaborate with Product Management, Data Science, Client Success, Training, and Technical teams to ...

Vizient

Lead Hybrid Product Advisor

Englewood, CO

$102K - $179K/yr

In this role, you will serve as a strategic advisor and subject matter expert for Vizient ... Collaborate with Product Management, Data Science, Client Success, Training, and Technical teams to ...

Medium

$100 - $130/hr

Support Client Success on product fit & demos for upsell opportunities * Confidently handle ... Subject Matter Expert (SME) for defined industry, products or topics. Involves ownership of ...

Epiq

Director, Contract Solutions

Denver, CO

Project Delivery Success Oversee project delivery as Director : Serve as CLM subject matter expert (SME) and project/program leader in billable capacity on CLM implementation and optimization client ...

Epiq

Director, Contract Solutions

Denver, CO · On-site +1

... Success • Oversee project delivery as Director : Serve as CLM subject matter expert (SME) and project/program leader in billable capacity on CLM implementation and optimization client engagements ...

Trimble

Customer Success Manager

Westminster, CO · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Drive platform adoption leadership by serving as a Subject Matter Expert, analyzing metrics to ... Minimum of 4 years in a client-facing SaaS role such as Customer Success or Account Management.

Radicle Health

Customer Success Manager

Denver, CO · Remote

$75K - $85K/yr

Serve as a Product Knowledge Expert, helping customers adopt effective workflows and address needs ... Client Services, or a similar customer-focused role, preferably with mid-market or enterprise ...

Sorren, Inc.

Litigation Support Testifying Expert

Denver, CO

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... client services. At Sorren, we believe that success is a shared journey. Our culture fosters ... Deliver expert opinions and testimony in courtrooms, arbitrations, and depositions with poise ...

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Showing results 21-40

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Client Success Expert information

What are the key skills and qualifications needed to thrive as a client success expert?

To thrive as a Client Success Expert, you need strong customer relationship management skills, problem-solving abilities, and a background in business or a related field. Familiarity with CRM platforms like Salesforce or HubSpot, as well as experience with customer support tools, is often required. Exceptional communication, empathy, and proactive listening set top performers apart in this role. These skills and qualities are crucial for building client trust, resolving issues efficiently, and driving long-term client satisfaction and retention.

How does a client success expert typically collaborate with other departments to ensure client satisfaction?

A Client Success Expert regularly works alongside teams such as sales, product development, and support to address client needs and ensure a seamless experience. They may relay client feedback to product teams for improvement, coordinate with sales on upsell opportunities, and partner with support to resolve technical issues quickly. This cross-functional collaboration is key to proactively identifying challenges and ensuring clients achieve their goals with the company’s offerings.

What does a client success expert do?

A Client Success Expert is responsible for ensuring that clients have a positive experience with a company's products or services. They act as a primary point of contact, helping clients achieve their goals, resolve issues, and maximize the value they receive. Client Success Experts often provide onboarding, training, and ongoing support, as well as gather feedback to improve offerings. Their main goal is to build strong, lasting relationships that lead to customer satisfaction and retention.

What is the difference between Client Success Expert vs Customer Support Specialist?

AspectClient Success ExpertCustomer Support Specialist
CredentialsRelevant experience, certifications in customer success or account managementTechnical knowledge, customer service skills
Work EnvironmentProactive engagement, strategic account managementReactive support, troubleshooting
Employer & Industry UsageTech, SaaS, subscription servicesRetail, telecom, tech
Search & Comparison IntentUnderstanding strategic customer relationshipsResolving technical issues

While both roles focus on customer interactions, a Client Success Expert proactively manages client relationships to ensure satisfaction and retention, often working strategically. In contrast, a Customer Support Specialist primarily responds to technical or service issues as they arise, providing reactive support. The roles overlap in customer communication but differ in scope and approach.

What are popular job titles related to Client Success Expert jobs in Colorado?

For Client Success Expert jobs in Colorado, the most frequently searched job titles are:

What job categories do people searching Client Success Expert jobs in Colorado look for?

The top searched job categories for Client Success Expert jobs in Colorado are:

What cities in Colorado are hiring for Client Success Expert jobs?

Cities in Colorado with the most Client Success Expert job openings:

Client Success Expert jobs near you
Infographic showing various Client Success Expert job openings in Colorado as of June 2026, with employment types broken down into 71% Full Time, 19% Part Time, 2% Temporary, and 8% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution.

Customer Success Manager (Project Coordinator)

KellyMitchell Group

Greenwood Village, CO • On-site

Other

Medical, Dental, Vision, Retirement

Re-posted 5 days ago

Job description

Job Summary
Our client, a leading telecommunications provider, is seeking a Customer Success Manager (Project Manager) to join their Operational Analytics & Innovations (OAI) team. This individual will drive the vision and execution of OAI products and services by partnering with stakeholders, aligning business objectives, supporting product rollouts, and strengthening client relationships. The ideal candidate is highly professional, polished, confident in executive-facing environments, and capable of leading discussions, presentations, and cross-functional initiatives. This is a contract position, located onsite in Greenwood Village, Colorado.
Core Responsibilities
  • Lead executive discussions and calibration sessions to align on product requests and expected outcomes
  • Plan and execute stakeholder product requests while ensuring ongoing alignment with business objectives
  • Define, prioritize, and assess work completed by development teams to ensure successful delivery
  • Monitor adherence to project goals and provide reporting on progress and results
  • Assist with, train on, and lead product rollout initiatives
  • Build and maintain strong relationships with clients and business stakeholders
  • Understand customer needs and collaborate on innovative solutions that support company goals
Required Skills/Experience (Must-Haves)
  • 5+ years of Client Success Manager, Customer Success Manager, Account Management, or related experience
  • Experience performing project management or project coordination responsibilities
  • Strong executive presence with the ability to present to leadership and stakeholders
  • Call center industry knowledge and experience
  • Experience leading stakeholder discussions and driving alignment across teams
  • Excellent verbal, written, and presentation skills
  • Proven ability to build and foster strong client relationships
Preferred Skills/Experience (Nice-to-Haves)
  • Bachelor's degree in Business, Communications, Technology, Analytics, or a related field
  • Experience with Artificial Intelligence (AI) and/or Machine Learning (ML) initiatives
  • Exposure to analytics, operational reporting, or business intelligence environments
  • Experience supporting product development or product rollout efforts
  • Telecommunications industry experience
  • Experience facilitating executive presentations and workshops
  • Recent graduates with strong internship, capstone project, or leadership experience may be considered if they demonstrate exceptional professionalism and confidence
Key Competencies & Behaviors
  • Executive-level professionalism and polished communication skills
  • Strong confidence and presence when interacting with senior leadership
  • Relationship-building and stakeholder management abilities
  • Strategic thinking and solution-oriented mindset
  • Ability to influence outcomes without direct authority
Work Environment
  • Location: Greenwood Village, CO
  • Work Arrangement: Fully Onsite
  • Schedule: 5 days per week in office
  • Team Environment: Fast-paced, highly collaborative environment with significant stakeholder interaction and executive visibility
Compensation & Benefits
  • Pay Range: The approximate pay range for this position is between $70,000 and $82,000 per hour. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.
  • Medical, Dental, & Vision Insurance Plans
  • Employee-Owned Profit Sharing (ESOP)
  • 401K offered
About KellyMitchell
At KellyMitchell, our culture is world class. We're movers and shakers! We don't mind a bit of friendly competition, and we reward hard work with unlimited potential for growth. This is an exciting opportunity to join a company known for innovative solutions and unsurpassed customer service. We're passionate about helping companies solve their biggest IT staffing & project solutions challenges. As an employee-owned, women-led organization serving Fortune 500 companies nationwide, we deliver expert service at a moment's notice.
Marketing Disclosure
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from KellyMitchell and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.careers.kellymitchell.com/privacy-policy.

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