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Client Success Executive Jobs in Calgary, AB (NOW HIRING)

... presence, client engagement, and growth across the Prairies region. * Support leadership ... A diverse workforce is key to our success and we believe in bringing your whole self to work. We ...

As a multi-award-winning company, we have a proven track record of success through merging the ... Own new client acquisition within your designated region. * Proactively prospect through outbound ...

As a multi-award-winning company, we have a proven track record of success through merging the ... Own new client acquisition within your designated region. * Proactively prospect through outbound ...

Account Manager

Calgary, AB

CA$92K - CA$121K/yr

Partner with Practice Leads/Directors, Architects, Client Success Managers, and delivery teams to ... Strong communication and presentation skills, including the ability to interact with executive ...

We also hosted the Small Business Big Insights podcast, with guests including mayors and executives ... Client Success. * Support and oversee special projects for your clients or across the firm ...

Showing results 21-40

Client Success Executive information

How does a Client Success Executive typically collaborate with other departments to ensure client satisfaction?

Client Success Executives play a vital role in bridging the gap between clients and internal teams. They regularly coordinate with sales, product development, and support teams to address client needs, resolve issues, and implement solutions that align with both the client's goals and the company's offerings. This cross-functional collaboration ensures that client feedback is communicated effectively, leading to continuous product or service improvement and higher client retention. Strong communication and organizational skills are essential in this role to manage multiple stakeholders and maintain a seamless client experience.

What are the key skills and qualifications needed to thrive as a Client Success Executive, and why are they important?

To thrive as a Client Success Executive, you need strong relationship management, problem-solving abilities, and a background in business or communications, often supported by a bachelor's degree. Familiarity with CRM platforms like Salesforce, customer engagement tools, and analytics systems is typically expected. Excellent interpersonal skills, proactive communication, and adaptability set top performers apart in this client-facing role. These skills ensure lasting client satisfaction, effective issue resolution, and the growth of long-term partnerships.

What is the difference between Client Success Executive vs Customer Service Representative?

AspectClient Success ExecutiveCustomer Service Representative
CredentialsRelevant experience, sometimes certifications in customer success or account managementBasic customer service training, high school diploma or equivalent
Work EnvironmentProactive engagement with clients, often in B2B settingsReactive support, handling customer inquiries and issues
Employer & IndustryTech, SaaS, consulting firmsRetail, telecom, hospitality
Search & Comparison IntentUnderstanding client retention, account growthResolving customer issues, support inquiries

The main difference is that a Client Success Executive focuses on proactive client engagement, retention, and account growth, often in B2B environments. In contrast, a Customer Service Representative primarily handles reactive customer inquiries and support issues. Both roles require strong communication skills, but the Client Success Executive typically has more strategic responsibilities related to client success management.

How much do client success executives make?

Client Success Executives typically earn a median annual salary ranging from $60,000 to $100,000, depending on experience, location, and company size. Compensation may also include bonuses, commissions, or other incentives based on client retention and success metrics.

What is the role of a client success executive?

A client success executive is responsible for building strong relationships with clients, ensuring their needs are met, and helping them achieve their goals with the company's products or services. They often coordinate with sales, support, and account teams, using tools like CRM software to monitor client satisfaction and retention. The role requires excellent communication skills and a focus on customer satisfaction to promote long-term loyalty.

What are the most commonly searched types of Client Success jobs in Calgary, AB?

The most popular types of Client Success jobs in Calgary, AB are:

What job categories do people searching Client Success Executive jobs in Calgary, AB look for?

The top searched job categories for Client Success Executive jobs in Calgary, AB are:

Infographic showing various Client Success Executive job openings in Calgary, AB as of August 2026, with employment types broken down into 77% Full Time, 19% Part Time, and 4% Contract. Highlights an 86% Physical, 3% Hybrid, and 11% Remote job distribution.

Executive Assistant

KPMG

Calgary, AB • On-site

Full-time

Re-posted 12 days ago


Job description

Overview

At KPMG in Canada, our people bring their unique perspectives to Canada’s most important challenges. Here, you can build momentum that reaches beyond our business, develop skills for the future, and take ownership of your career with support at every stage. Join a firm where your career can make a difference.

We are seeking an experienced and highly trusted professional to support the Prairies Region Managing Partner. This individual will provide comprehensive administrative support while operating as a strategic associate and will play an integral part in enhancing leadership effectiveness—optimizing time, streamlining communications, and coordinating key priorities across the region. You will contribute to the successful execution of strategic initiatives, ensuring alignment, momentum, and operational excellence.

Leveraging sound judgment, strong organizational awareness, and the ability to anticipate needs, you will act as a key enabler of leadership impact. This role requires a high degree of professionalism, discretion, and precision, with accountability for delivering projects efficiently and maintaining exceptional attention to detail.


What you will do
  • Provide high-impact, strategic administrative support to the Managing Partner, including proactive ownership of complex calendars, executive-level meeting coordination, and travel planning with a focus on maximizing leadership effectiveness.
  • Act as a key enabler of strategic priorities by ensuring continuity across initiatives—tracking decisions, monitoring timelines, and driving follow-through on deliverables, while supporting the preparation of leadership materials and high-stakes meetings.
  • Serve as a trusted liaison and relationship connector, building and maintaining strong networks with internal senior leaders and external stakeholders, including C-suite contacts, to support regional priorities and business development efforts.
  • Contribute to the advancement of strategic relationships by supporting leadership in identifying opportunities to strengthen market presence, client engagement, and growth across the Prairies region.
  • Support leadership participation in key governance forums, committees, and priority initiatives, demonstrating strong judgment, discretion, and organizational awareness.
  • Coordinate and support the Managing Partner’s co-chair responsibilities for fundraising campaigns, ensuring seamless planning, stakeholder engagement, and execution.
  • Leverage emerging technologies, including AI-enabled tools, to enhance productivity, streamline processes, and introduce innovative approaches to administrative and operational work.
  • Draft, refine, and distribute high-quality communications that are aligned, clear, and reflective of leadership voice and messaging.

At times, business needs arise and employees are required and agree to work beyond their normal work day or work week to fulfill the accountabilities required for their job. Likewise, people need time to devote to personal matters, and our approach to flexibility provides for this.


What you bring to the role
  • 5+ years of executive-level administrative experience, with demonstrated success supporting senior leaders in complex, fast-paced environments.
  • A strong orientation toward innovation and continuous improvement, with a genuine interest in leveraging AI and new technologies to enhance ways of working.
  • Proven ability to build and sustain trusted relationships, with the confidence and credibility to engage effectively with senior leaders and external stakeholders.
  • Experience contributing to business development or relationship-building activities, with an understanding of how to support leadership in generating and nurturing strategic opportunities.
  • Strong project coordination and organizational skills, with the ability to manage competing priorities, anticipate needs, and deliver against tight deadlines.
  • Excellent written and verbal communication skills in English, with the ability to produce polished, executive-ready materials.
  • Advanced proficiency in Microsoft Office (Word, Excel, PowerPoint) and a high level of digital fluency.
  • Exceptional attention to detail, sound judgment, and the ability to handle sensitive information with discretion and professionalism.

Providing you with the support you need to be at your best

For more information about KPMG in Canada’s Benefits and well-being, click here.


Our Values, The KPMG Way

Integrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters

KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice.

Adjustments and accommodations throughout the recruitment process

At KPMG, we are committed to fostering an inclusive recruitment process where all candidates can be themselves and excel. We aim to provide a positive experience and are prepared to offer adjustments or accommodations to help you perform at your best. Adjustments (informal requests), such as extra preparation time or the option for micro breaks during interviews, and accommodations (formal requests), such as accessible communication supports or technology aids, are tailored to individual needs and role requirements. You will have an opportunity to request an adjustment or accommodation at any point throughout the recruitment process. If you require support, please contact KPMG’s Employee Relations Service team by calling 1-888-466-4778.

AI Usage

Weembrace the use of artificial intelligence (AI) to enhance the candidate experience and streamline our recruitment processes. AI tools may help with organizing applications or surfacing relevant qualifications. However, no hiring decisions are made using AI. Every hiring decision is made by our hiring managers and recruitment professionals, who are equipped with training that empowers them to use these tools responsibly. AI technologies used in our recruitment process undergo detailed risk assessments, including security and privacy requirements, that align with KPMG’s Trusted AI framework.

We believe technology should empower human judgment, not replace it. It’s one of the many ways we’re delivering on our vision of being a technology-first, people-driven firm.

Qualifications:
  • 5+ years of executive-level administrative experience, with demonstrated success supporting senior leaders in complex, fast-paced environments.
  • A strong orientation toward innovation and continuous improvement, with a genuine interest in leveraging AI and new technologies to enhance ways of working.
  • Proven ability to build and sustain trusted relationships, with the confidence and credibility to engage effectively with senior leaders and external stakeholders.
  • Experience contributing to business development or relationship-building activities, with an understanding of how to support leadership in generating and nurturing strategic opportunities.
  • Strong project coordination and organizational skills, with the ability to manage competing priorities, anticipate needs, and deliver against tight deadlines.
  • Excellent written and verbal communication skills in English, with the ability to produce polished, executive-ready materials.
  • Advanced proficiency in Microsoft Office (Word, Excel, PowerPoint) and a high level of digital fluency.
  • Exceptional attention to detail, sound judgment, and the ability to handle sensitive information with discretion and professionalism.

Providing you with the support you need to be at your best

For more information about KPMG in Canada’s Benefits and well-being, click here.

Education:UNAVAILABLEEmployment Type: FULL_TIME