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Client Success Executive Jobs in Alberta (NOW HIRING)

KPMG

Executive Assistant

Calgary, AB · On-site

... presence, client engagement, and growth across the Prairies region. * Support leadership ... A diverse workforce is key to our success and we believe in bringing your whole self to work. We ...

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Client Success Executive information

What are the key skills and qualifications needed to thrive as a Client Success Executive, and why are they important?

To thrive as a Client Success Executive, you need strong relationship management, problem-solving abilities, and a background in business or communications, often supported by a bachelor's degree. Familiarity with CRM platforms like Salesforce, customer engagement tools, and analytics systems is typically expected. Excellent interpersonal skills, proactive communication, and adaptability set top performers apart in this client-facing role. These skills ensure lasting client satisfaction, effective issue resolution, and the growth of long-term partnerships.

How much do client success executives make?

Client Success Executives typically earn between $50,000 and $100,000 annually, depending on experience, location, and company size. Many roles also include bonuses or commissions based on client retention and satisfaction metrics.

How does a Client Success Executive typically collaborate with other departments to ensure client satisfaction?

Client Success Executives play a vital role in bridging the gap between clients and internal teams. They regularly coordinate with sales, product development, and support teams to address client needs, resolve issues, and implement solutions that align with both the client's goals and the company's offerings. This cross-functional collaboration ensures that client feedback is communicated effectively, leading to continuous product or service improvement and higher client retention. Strong communication and organizational skills are essential in this role to manage multiple stakeholders and maintain a seamless client experience.

What is the role of a client success executive?

A client success executive is responsible for building strong relationships with clients, ensuring their needs are met, and helping them achieve their goals with the company's products or services. They often coordinate with sales, support, and account teams, using tools like CRM software to monitor client satisfaction and retention. The role requires excellent communication skills and a focus on customer satisfaction to promote long-term loyalty.

What is the difference between Client Success Executive vs Customer Service Representative?

AspectClient Success ExecutiveCustomer Service Representative
CredentialsRelevant experience, sometimes certifications in customer success or account managementBasic customer service training, high school diploma or equivalent
Work EnvironmentProactive engagement with clients, often in B2B settingsReactive support, handling customer inquiries and issues
Employer & IndustryTech, SaaS, consulting firmsRetail, telecom, hospitality
Search & Comparison IntentUnderstanding client retention, account growthResolving customer issues, support inquiries

The main difference is that a Client Success Executive focuses on proactive client engagement, retention, and account growth, often in B2B environments. In contrast, a Customer Service Representative primarily handles reactive customer inquiries and support issues. Both roles require strong communication skills, but the Client Success Executive typically has more strategic responsibilities related to client success management.

What are the most commonly searched types of Client Success jobs in Alberta?

The most popular types of Client Success jobs in Alberta are:

What are popular job titles related to Client Success Executive jobs in Alberta?

For Client Success Executive jobs in Alberta, the most frequently searched job titles are:

What job categories do people searching Client Success Executive jobs in Alberta look for?

The top searched job categories for Client Success Executive jobs in Alberta are:

What cities in Alberta are hiring for Client Success Executive jobs?

Cities in Alberta with the most Client Success Executive job openings:

Client Success Executive jobs near you
Infographic showing various Client Success Executive job openings in Alberta as of August 2026, with employment types broken down into 77% Full Time, 20% Part Time, and 3% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution.

Account Executive (Software)

Targeted Talent

Calgary, AB • On-site, Remote

Full-time

Re-posted 24 days ago

Job description

Our Client is one of the fastest-growing companies in BC and is a leader in their industry. They recently received a large amount of funding (almost 100M) and they are expanding their sales team! This position is ideal for someone who understands complex tech sales in a value-based consultative approach and is comfortable speaking with C-level executives and product managers. In this role, you will mainly be working on in-bound leads.
This position is open for candidates located in Vancouver or Toronto, with the choice of working from home or at the office.
You Will:
  • Qualify and manage new sales leads through the full sales cycle.
  • Identify opportunities that would benefit from our technology suite using a consultative sales approach.
  • Work with Solution Engineers in gathering requirements and proposing high value solutions.
  • Proactively maintain relationships with your accounts and identify future opportunities.
  • Gain a deep understanding of the strengths and weaknesses of competing products, and effectively illustrate the value of our high-quality/market-leading solutions to prospects.
  • Recognize high value sales opportunities.
  • Effectively gather intelligence on markets, prospects, and the competition using various resources.
You Have:
  • 2+ years’ experience selling complex B2B software product(s)
  • Good negotiation skills
  • Excellent communication and presentation skills, particularly via e-mail and by phone
  • A college or university degree. Technical disciplines or backgrounds are preferred.
  • Demonstrated success using a consultative approach with key business and technical executives, especially CTOs, VPs of Product Management, and Development/Engineering.
  • Consistent history of overachievement, with demonstrated success of multi-year quota achievement.
  • An accountable team player with a tenacious drive to win.
  • Experienced in using CRM to manage sales cycle.
Package:
  • Salary: 80k base, OTE 160k
  • Benefits
  • Stock Options
  • Unlimited personal development budget
Please apply if this fits your career path!
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About Targeted Talent

Sourced by ZipRecruiter

Your single source for HR professional services, we offer job seekers specialized employment services, spanning contract, permanent positions, and project solutions for highly specialized and managerial level talent needs. Our team of specialized recruiters and consultants abilities extend far beyond resume or career counseling. With hundreds of collaborators strategically located throughout the country, our organization possess the local market knowledge and industry relationships that make successful geography-specific reach possible.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Vancouver, BC, CA

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