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Client Success Coordinator Jobs in Edison, NJ (NOW HIRING)

WebMD

Client Success Coordinator

Newark, NJ · On-site

$19 - $25.50/hr

This is an entry level position to a class-leading client services team. The Account Coordinator works as part of a team in a supportive capacity to effectively collaborate with our sponsors to ...

WebMD

Client Success Coordinator

Newark, NJ

This is an entry level position to a class-leading client services team. The Account Coordinator works as part of a team in a supportive capacity to effectively collaborate with our sponsors to ...

Dstillery

Client Success Manager

New York, NY · On-site

Troubleshoot client issues on their behalf, coordinating across internal teams as needed ... success or account management within programmatic advertising or ad tech - agency, DSP, or SSP ...

Dstillery

Client Success Manager

New York, NY · On-site

Troubleshoot client issues on their behalf, coordinating across internal teams as needed ... success or account management within programmatic advertising or ad tech - agency, DSP, or SSP ...

Dstillery

Client Success Manager

New York, NY · On-site

Troubleshoot client issues on their behalf, coordinating across internal teams as needed ... success or account management within programmatic advertising or ad tech -- agency, DSP, or SSP ...

Fooda

Client Success Associate

New York, NY · On-site

As a Client Success Associate you will play a key role in managing day-to-day operations for the ... Lead the successful launch of new accounts, including coordinating with client contacts, conducting ...

Fooda

Client Success Associate

New York, NY · On-site

$65K - $75K/yr

As a Client Success Associate you will play a key role in managing day-to-day operations for the ... Lead the successful launch of new accounts, including coordinating with client contacts, conducting ...

WOWK-TV

Client Success Manager

New York, NY · On-site

$48K - $58K/yr

The Client Success Manager serves as a client-facing strategic advisor for Nexstar's largest ... Post-sale, this role manages day-to-day campaign execution, leads client communication, coordinates ...

Tribune Media

Client Success Manager

New York, NY · On-site

$48K - $58K/yr

The Client Success Manager serves as a client-facing strategic advisor for Nexstar's largest ... Post-sale, this role manages day-to-day campaign execution, leads client communication, coordinates ...

Nexstar Media Group

Client Success Manager

New York, NY · On-site

$48K - $58K/yr

The Client Success Manager serves as a client-facing strategic advisor for Nexstar's largest ... Post-sale, this role manages day-to-day campaign execution, leads client communication, coordinates ...

The New York Times

Client Success Manager

New York, NY · On-site

$44.48 - $48.02/hr

As a Client Success Manager you will act in an internal and client-facing role, and will be ... Lead client contact and coordination with top-tier clients to ensure best-in-class, high-touch ...

Metergy Solutions

Client Success Manager

New York, NY · On-site

Provide timely responses to client inquiries, in coordination with internal teams. * Develop and maintain success plans that define objectives, timelines, stakeholders, and measurable outcomes tied ...

Dow Jones

Client Success Manager

New York, NY · On-site

The Client Success team is the engine that drives WSJ BG's work with momentum and efficiency ... Thoroughly leverage WSJ BG's project management system to ensure timelines are coordinated and ...

Metergy Solutions

Client Success Manager

New York, NY · On-site

Provide timely responses to client inquiries, in coordination with internal teams. * Develop and maintain success plans that define objectives, timelines, stakeholders, and measurable outcomes tied ...

Innovid

Client Success Manager

New York, NY · On-site

We're looking for a client-focused, strategic thinker to join our team as a Client Success Manager ... Exceptional organizational abilities , ensuring seamless coordination of cross departmental tasks ...

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Client Success Coordinator information

See Edison, NJ salary details

$30K

$51.6K

$78.2K

How much do client success coordinator jobs pay per year?

As of Aug 27, 2026, the average yearly pay for client success coordinator in Edison, NJ is $51,648.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,000.00 and $56,900.00 per year, depending on experience, location, and employer.

What does a client success coordinator do?

A Client Success Coordinator is responsible for ensuring that clients have a positive experience with a company's products or services. They act as a liaison between the client and the company, addressing questions, resolving issues, and helping clients achieve their goals. Their duties often include onboarding new clients, providing ongoing support, and monitoring client satisfaction to foster long-term relationships. By proactively communicating and offering solutions, Client Success Coordinators help increase client retention and loyalty.

What are the key skills and qualifications needed to thrive as a client success coordinator, and why are they important?

To thrive as a Client Success Coordinator, you need strong customer relationship management, problem-solving abilities, and organizational skills, often supported by a bachelor’s degree in business, communications, or a related field. Familiarity with CRM software like Salesforce or HubSpot, as well as proficiency in project management tools, is typically required. Outstanding communication, empathy, and multitasking are vital soft skills for building trust and addressing client needs effectively. These skills ensure client satisfaction, retention, and the smooth delivery of services, which are critical for business growth and reputation.

How does a client success coordinator typically collaborate with other departments to support client goals?

As a Client Success Coordinator, you’ll work closely with teams such as sales, product development, and support to ensure clients achieve their desired outcomes. This role often involves facilitating communication between the client and internal teams, relaying client feedback, and helping to resolve any challenges quickly. Effective collaboration ensures that client needs are understood and met, making cross-functional teamwork a core part of daily responsibilities. Building strong relationships with colleagues across departments is crucial for proactively addressing client concerns and driving overall satisfaction.

What is the difference between Client Success Coordinator vs Customer Service Representative?

AspectClient Success CoordinatorCustomer Service Representative
Required CredentialsTypically a bachelor's degree; experience in client managementHigh school diploma or equivalent; customer service experience
Work EnvironmentProactively manages client accounts, often in B2B settingsResponds to customer inquiries, often in call centers or retail
Employer & Industry UsageUsed in SaaS, tech, and service industries focusing on client retentionCommon across retail, telecom, and hospitality sectors

The main difference is that a Client Success Coordinator focuses on building long-term relationships and ensuring client success, often with proactive outreach. In contrast, a Customer Service Representative primarily handles reactive support and resolves immediate customer issues. Both roles require strong communication skills but serve different functions within the customer experience spectrum.

What is a client success coordinator?

A client success coordinator is a professional responsible for managing client relationships, ensuring customer satisfaction, and helping clients achieve their goals with a company's products or services. They often coordinate communication between clients and internal teams, utilize customer relationship management (CRM) tools, and may require strong communication and problem-solving skills. The role typically involves onboarding, support, and ongoing account management to promote client retention and success.

What are the most commonly searched types of Client Success jobs in Edison, NJ?

The most popular types of Client Success jobs in Edison, NJ are:

What job categories do people searching Client Success Coordinator jobs in Edison, NJ look for?

The top searched job categories for Client Success Coordinator jobs in Edison, NJ are:

What cities near Edison, NJ are hiring for Client Success Coordinator jobs?

Cities near Edison, NJ with the most Client Success Coordinator job openings:

Client Success Coordinator jobs near you
Infographic showing various Client Success Coordinator job openings in Edison, NJ as of August 2026, with employment types broken down into 82% Full Time, 16% Part Time, and 2% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $51,648 per year, or $24.8 per hour.

Client Success Coordinator

Newark, NJ • On-site

WebMD
1 - 5K employees
Learn more about WebMDexternal

$19 - $25.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago

Job description

Description
Position at WebMD
Medscape, a division of WebMD, develops and hosts physician portals and related mobile applications that make it easier for physicians and healthcare professionals to access clinical reference sources, stay abreast of the latest clinical information, learn about new treatment options, earn continuing medical education credits and communicate with peers.
WebMD is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, ancestry, color, religion, sex, gender, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.
Medscape, a division of WebMD, is the leading online destination for physicians and healthcare professionals worldwide. Medscape develops and hosts physician portals and related mobile applications that make it easier for physicians and healthcare professionals to access clinical reference sources, stay abreast of the latest clinical information, learn about new treatment options, earn continuing medical education credits and communicate with peers.
Overview:
We're looking for a motivated client services professional to join our Account Management team as an Account Coordinator. This is an entry level position to a class-leading client services team. The Account Coordinator works as part of a team in a supportive capacity to effectively collaborate with our sponsors to activate campaigns that enable them to reach and engage their target audience on Medscape. You will be responsible for understanding the foundational facets required in maintaining strong customer relationships and supporting the Account Lead on assigned accounts, as well as helping to ensure the timely and successful delivery of our solutions according to customer needs and objectives.
In this role, our team members aren't just expected to manage tasks, you are empowered to redefine how they get done. We encourage our professionals to lean into the future of work by integrating advanced AI tools-such as Gemini, Claude, and ChatGPT-into their daily workflows. Whether they are leveraging large language models to streamline operations, using them as a creative sparring partner for high-level brainstorming, or deploying them to sharpen their personal organization, AI is a core component of our efficiency toolkit. We value candidates who move beyond manual execution, utilizing enterprise-available resources to automate the mundane and focus their energy on high-value, strategic decision-making.
This job is for you if you are an organized individual; a customer-focused, self-starter who has the ability to handle multiple priorities, excel in a deadline-driven environment, and have strong communication skills with the ability to pivot. The applicant should have an interest in and a desire to learn about digital production, media, project management, and healthcare and medicine. The role provides strong growth potential for high performers. We are looking for good people who want to learn and grow with us!
Responsibilities include:
  • Client Satisfaction: Identify opportunities to improve overall client satisfaction, ensuring high quality and timely delivery of services and products. Identify areas for process improvement and propose solutions to enhance efficiency and client satisfaction. Contribute to the development of best practices and standard operating procedures.
  • Communication and Reporting: Direct point of contact with customers. Prepare various client-facing reports, ensuring accuracy of project details and meeting client deadlines. Present regular updates and reports to clients and management.
  • Project and Account Management Assistance: Work with Account Managers and Project Managers to help manage customer satisfaction by understanding and documenting project statuses.
  • Project Data Metrics Support: Collect and document critical project data metrics, including tracking tags and program IDs, essential for meeting client satisfaction and key performance indicators (KPIs).
  • Internal Team Coordination Support: Help coordinate with internal teams to ensure projects receive necessary client approvals, working in collaboration with senior-level account managers and supervisors to ensure timely and successful delivery of services and products.
  • Client Management Development: Participate in building a strong foundation for client management, enhancing presentation skills, and effectively articulating product value.

Qualifications:
  • Bachelor's degree
  • 0-1+ years of experience
  • Experience with a combination of digital production, media, agency, publisher, and/or healthcare experience - pharmaceutical agency experience a plus
  • G-suite, MS Word, Excel, PowerPoint, Workfront or other Project Management systems (eg, Basecamp, MS Project) or related experience and knowledge is preferred
  • Knowledge of marketing-related creative process (marketing or agency experience preferred, especially within the pharmaceutical industry) a plus

Salary range: $53,500 - $58,500
Benefits: Employees in this position are eligible to participate in the company sponsored benefit programs, including the following within the first 12 months of employment:
  • Health Insurance (medical, dental, and vision coverage)
  • Paid Time Off (including vacation, sick leave, and flexible holiday days)
  • 401(k) Retirement Plan with employer matching
  • Life and Disability Insurance
  • Employee Assistance Program (EAP)
  • Commuter and/or Transit Benefits (if applicable)

Eligibility for specific benefits may vary based on job classification, schedule (e.g., full-time vs. part-time), work location and length of employment.

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