ZipRecruiter

Log In

1

Client Success Associate Jobs in Edison, NJ (NOW HIRING)

Creative X Inc

Client Success Associate

Manhattan, NY · On-site

$60K - $70K/yr

About the Role We're looking for a Client Success Associate (CSA) to join our growing Client Success team. This role is ideal for someone early in their client success career, eager to learn, and ...

CreativeX

Client Success Associate

New York, NY · On-site

$60K - $70K/yr

About the Role We're looking for a Client Success Associate (CSA) to join our growing Client Success team. This role is ideal for someone early in their client success career, eager to learn, and ...

CreativeX

Client Success Associate

New York, NY

$60K - $70K/yr

About the Role We're looking for a Client Success Associate (CSA) to join our growing Client Success team. This role is ideal for someone early in their client success career, eager to learn, and ...

Onshore

Client Success Associate

New York, NY · On-site

Client Success Associate Location: This position is based in New York City, and in-office attendance is required Monday-Friday Who we are looking for: * 3-5 years of experience in a Client Success ...

Onshore

Client Success Associate

New York, NY · On-site

Client Success Associate Location: This position is based in New York City, and in-office attendance is required Monday-Friday . Who we are looking for: * 3-5 years of experience in a Client Success ...

On Shore

Client Success Associate

Manhattan, NY · On-site

Client Success Associate Location: This position is based in New York City, and in-office attendance is required Monday-Friday Who we are looking for: * 3-5 years of experience in a Client Success ...

WebMD

Client Success Associate

Newark, NJ · On-site

$58K - $65K/yr

We're looking for an experienced and motivated client services professional to join our Client Success Organization. You will be responsible for building and maintaining strong post-sale/execution ...

WebMD

Client Success Associate

Newark, NJ · On-site

$58K - $65K/yr

We're looking for an experienced and motivated client services professional to join our Client Success Organization. You will be responsible for building and maintaining strong post-sale/execution ...

WebMD

Client Success Associate

Newark, NJ · On-site

$58K - $65K/yr

We're looking for an experienced and motivated client services professional to join our Client Success Organization. You will be responsible for building and maintaining strong post-sale/execution ...

datafuelX Inc.

Partnership Success Associate

New York, NY · On-site +1

$60K - $70K/yr

Partnership Success Associate Location: Hybrid - New York City + Remote Reports to: Manager ... This is a great opportunity for someone eager to build hands-on experience in client success ...

Versana

Client Success Operations Associate

New York, NY · On-site

$110K - $130K/yr

The Client Success Operations Associate reporting to the Head of Product, Client Success will partner closely with Product and Go-To-Market (GTM) teams to support the operational success of Versana ...

next page

Showing results 1-20

All JobsClient Success Associate JobsClient Success Associate Jobs in Edison, NJ

Client Success Associate information

See Edison, NJ salary details

$19.2K

$54.9K

$96.3K

How much do client success associate jobs pay per year?

As of Jun 24, 2026, the average yearly pay for client success associate in Edison, NJ is $54,859.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,300.00 and $67,800.00 per year, depending on experience, location, and employer.

What is the difference between Client Success Associate vs Customer Support Specialist?

AspectClient Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer relationsOften a high school diploma or associate degree; training provided
Work EnvironmentProactive engagement, building long-term client relationshipsReactive support, resolving immediate customer issues
Employer & Industry UsageCommon in SaaS, tech, and service industriesWidespread across retail, telecom, and tech sectors

The main difference is that a Client Success Associate focuses on proactive relationship management and ensuring client satisfaction over time, while a Customer Support Specialist primarily handles reactive problem-solving and technical issues. Both roles require strong communication skills but serve different stages of the customer journey.

What does a Client Success Associate do?

A Client Success Associate is responsible for ensuring that clients have a positive experience with a company’s products or services. They act as a primary point of contact for clients, helping with onboarding, addressing concerns, and providing ongoing support. Their goal is to build strong relationships, increase customer satisfaction, and help clients achieve their desired outcomes. They may also collaborate with sales, product, and support teams to resolve issues and identify opportunities for improving the client experience.

How does a Client Success Associate typically collaborate with other departments to address client needs?

As a Client Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure client satisfaction and resolve issues efficiently. This often involves participating in cross-functional meetings, relaying client feedback to relevant departments, and coordinating solutions for complex client requests. Effective communication and teamwork are essential, as you'll act as a bridge between clients and internal teams to ensure expectations are met and ongoing improvements are made.

What are the key skills and qualifications needed to thrive as a Client Success Associate, and why are they important?

To thrive as a Client Success Associate, you need strong relationship-building abilities, problem-solving skills, and a background in business or communications, often supported by a bachelor's degree. Familiarity with customer relationship management (CRM) tools like Salesforce or HubSpot and proficiency with data tracking systems are typically required. Exceptional communication, active listening, and adaptability help professionals stand out in this client-facing role. These skills and qualities are vital for fostering client satisfaction, resolving issues efficiently, and supporting long-term business growth.
What are the most commonly searched types of Client Success jobs in Edison, NJ? The most popular types of Client Success jobs in Edison, NJ are:
What are popular job titles related to Client Success Associate jobs in Edison, NJ? For Client Success Associate jobs in Edison, NJ, the most frequently searched job titles are:
What job categories do people searching Client Success Associate jobs in Edison, NJ look for? The top searched job categories for Client Success Associate jobs in Edison, NJ are:
What cities near Edison, NJ are hiring for Client Success Associate jobs? Cities near Edison, NJ with the most Client Success Associate job openings:
Client Success Associate jobs near you
Infographic showing various Client Success Associate job openings in Edison, NJ as of June 2026, with employment types broken down into 1% As Needed, 67% Full Time, 30% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $54,859 per year, or $26.4 per hour.

Client Success Associate

Creative X Inc

Manhattan, NY • On-site

$60K - $70K/yr

Other

Posted 22 days ago

Job description

About the Role
We're looking for a Client Success Associate (CSA) to join our growing Client Success team.
This role is ideal for someone early in their client success career, eager to learn, and excited to work with global brands. You'll partner closely with Client Success Managers (CSMs) to deliver exceptional client experiences, support operational excellence, and help scale how we manage and grow accounts.
The CSA role blends hands-on client support with internal enablement projects to improve team efficiency. It's also a development role designed to prepare you for promotion into a Client Success Manager position within 12-18 months, depending on performance and experience.
What You'll Do
Client & Account Support
  • Partner with up to 3 CSMs across 10-12 client accounts to support day-to-day client needs.
  • Respond to tactical client requests (e.g. pulling reports, answering product questions, creating follow-up materials).
  • Build and populate client-facing resources such as kick-off decks, insights presentations, and training materials using CreativeX templates.
  • Pull and analyse client usage data to prepare for strategic meetings or track progress against KPIs.
Project Management
  • Track onboarding and project milestones in our client management platform (Vitally) and flag any risks or delays.
  • Coordinate with internal teams (Product, Support, Product Operations) to ensure timely resolution of client issues.
  • Assist in managing out-of-office coverage for client accounts, helping maintain continuity of service.
Strategic & Cross-Functional Support
  • Contribute to early-stage insights and "story starter" slides that help clients identify creative performance trends.
  • Support the design of adoption campaigns and training plans that help client teams embed CreativeX in their workflows.
  • Pilot new tools, workflows, or AI features to help the CS team deliver insights more effectively.
  • Collaborate with Product, Marketing, and Enablement teams to gather client feedback, case studies, or data trends.
Internal Operations
  • Improve and document repeatable CS processes to enhance efficiency and onboarding.
  • Build functionality in Vitally to automate common tasks and standardise workflows.
  • Administer the client NPS survey and contribute to internal reporting.
Who You Are
  • Client-Centric & Empathetic: You listen actively, communicate clearly, and enjoy helping clients succeed.
  • Analytical & Curious: You like solving problems and are comfortable working with data to spot patterns or insights.
  • Proactive & Organised: You manage multiple tasks independently, take ownership, and follow through.
  • Collaborative: You enjoy working cross-functionally and value feedback and shared learning.
  • Adaptable: You learn quickly, embrace change, and stay calm under pressure.
What You'll Gain
  • Hands-on experience supporting enterprise clients at some of the world's biggest brands.
  • Exposure to creative data analytics and AI-driven insights.
  • Structured progression plan toward a Client Success Manager role, with clear milestones and coaching.
  • The opportunity to influence how CreativeX delivers world-class client experiences.
Preferred Experience
  • 1-2 years in a client-facing, account support, or project coordination role (SaaS, advertising, or marketing preferred).
  • Comfortable with data in Excel or Google Sheets.
  • Excellent communication and presentation skills.
  • Strong organisational skills and attention to detail.
  • Excited by technology, creativity, and helping clients grow.'

NYC Compensation Range: $60,000-$70,000 USD base salary + annual bonus

Apply