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Client Success Associate Jobs in Edison, NJ (NOW HIRING)

Button, Inc.

Partner Success Associate

New York, NY · On-site

AS A PARTNER SUCCESS ASSOCIATE, YOU WILL: * Gain a deep understanding of customers' business ... Excellent ability to leverage data and analytics to effectively communicate insights to client ...

ShopMy

Senior Associate, Client Strategy

New York, NY · Remote

We are looking for a Senior Associate, Client Strategy to join our Success team. You'll be responsible for managing a portfolio of brand partners on ShopMy, advising them on their affiliate strategy ...

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All JobsClient Success Associate JobsClient Success Associate Jobs in Edison, NJ

Client Success Associate information

See Edison, NJ salary details

$19.2K

$54.9K

$96.3K

How much do client success associate jobs pay per year?

As of Jun 24, 2026, the average yearly pay for client success associate in Edison, NJ is $54,859.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,300.00 and $67,800.00 per year, depending on experience, location, and employer.

What is the difference between Client Success Associate vs Customer Support Specialist?

AspectClient Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer relationsOften a high school diploma or associate degree; training provided
Work EnvironmentProactive engagement, building long-term client relationshipsReactive support, resolving immediate customer issues
Employer & Industry UsageCommon in SaaS, tech, and service industriesWidespread across retail, telecom, and tech sectors

The main difference is that a Client Success Associate focuses on proactive relationship management and ensuring client satisfaction over time, while a Customer Support Specialist primarily handles reactive problem-solving and technical issues. Both roles require strong communication skills but serve different stages of the customer journey.

What does a Client Success Associate do?

A Client Success Associate is responsible for ensuring that clients have a positive experience with a company’s products or services. They act as a primary point of contact for clients, helping with onboarding, addressing concerns, and providing ongoing support. Their goal is to build strong relationships, increase customer satisfaction, and help clients achieve their desired outcomes. They may also collaborate with sales, product, and support teams to resolve issues and identify opportunities for improving the client experience.

How does a Client Success Associate typically collaborate with other departments to address client needs?

As a Client Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure client satisfaction and resolve issues efficiently. This often involves participating in cross-functional meetings, relaying client feedback to relevant departments, and coordinating solutions for complex client requests. Effective communication and teamwork are essential, as you'll act as a bridge between clients and internal teams to ensure expectations are met and ongoing improvements are made.

What are the key skills and qualifications needed to thrive as a Client Success Associate, and why are they important?

To thrive as a Client Success Associate, you need strong relationship-building abilities, problem-solving skills, and a background in business or communications, often supported by a bachelor's degree. Familiarity with customer relationship management (CRM) tools like Salesforce or HubSpot and proficiency with data tracking systems are typically required. Exceptional communication, active listening, and adaptability help professionals stand out in this client-facing role. These skills and qualities are vital for fostering client satisfaction, resolving issues efficiently, and supporting long-term business growth.
What are the most commonly searched types of Client Success jobs in Edison, NJ? The most popular types of Client Success jobs in Edison, NJ are:
What are popular job titles related to Client Success Associate jobs in Edison, NJ? For Client Success Associate jobs in Edison, NJ, the most frequently searched job titles are:
What job categories do people searching Client Success Associate jobs in Edison, NJ look for? The top searched job categories for Client Success Associate jobs in Edison, NJ are:
What cities near Edison, NJ are hiring for Client Success Associate jobs? Cities near Edison, NJ with the most Client Success Associate job openings:
Client Success Associate jobs near you
Infographic showing various Client Success Associate job openings in Edison, NJ as of June 2026, with employment types broken down into 1% As Needed, 67% Full Time, 30% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $54,859 per year, or $26.4 per hour.
Partner Success Associate

Partner Success Associate

Button, Inc.

New York, NY • On-site

Full-time

Medical, Dental, Vision, Retirement

Posted 7 days ago

Job description

Button is building the future of the commerce powered internet - enabling performance marketing and monetization at scale across marketplaces, brands, and creators. We're creating products that unlock new value at the intersection of discovery, engagement, and conversion. Button's Mission is to empower the companies shaping the creator and affiliate economy - fueling mobile growth with innovation and new paths to monetization. Our vision is an internet where all marketing is performance-based, everyone wins, and our innovation in the creator and affiliate economy lays the foundation for a new era of growth.
This role is based in either New York City (hybrid, in-office Tuesday-Thursday) or remote.
AS A PARTNER SUCCESS ASSOCIATE, YOU WILL:
  • Gain a deep understanding of customers' business priorities, KPIs, and challenges to anticipate partner needs and deliver exceptional service
  • Prepare and present regular performance reports for partners, highlighting key metrics, trends, and insights to instill Button's value
  • Identify and prospect new retailer partnerships through outbound outreach and referrals
  • Support PSMs with the marketing campaign lifecycle, assisting in outreach, campaign execution and performance recaps
  • Proactively monitor user flows and performance, identifying opportunities for optimization and collaborating with internal teams to implement solutions
  • Ensure consistent achievement of quarterly and annual revenue goals
  • Secure contract renewals for existing business
  • Communicate partner feedback to the Button engineering and product team in a fluid and actionable manner in order to drive product development based on partner needs
  • Oversee partner technical implementations in collaboration with Button's solutions engineering team
WE LOOK FOR TEAMMATES WHO HAVE:
  • At least 2 years' demonstrated experience in sales or account management, driving revenue growth for high value, strategic accounts for B2B companies
  • Track record of consistently (over)achieving sales and revenue goals
  • Excellent ability to leverage data and analytics to effectively communicate insights to client stakeholders
  • Strong written and verbal communication skills - including experience creating and presenting executive business reviews
  • Keen attention to detail that ensures systematic organization and reliable delivery
  • Strong focus on speed, delivering results quickly and efficiently while maintaining a high level of accuracy
  • Creative inclination that will help with out of the box ways to surprise and delight Button's partners
  • A self-motivated attitude: able to take initiative to independently and proactively drive tasks forward
  • A team player mentality: eager and willing to assist colleagues and contribute as needed to achieve team goals
  • Ability to negotiate, communicate, present, and influence key stakeholders at all levels of an organization, including executive and C-level
  • Experience evangelizing new products
COMPENSATION & BENEFITS:
Button's total compensation package includes a base salary competitive with what is offered by similar companies in major US markets. The salary range for this role in the United States is expected to be between $65,000 - $95,000, plus bonus (offered salary is based on a number of factors including skills and experience relative to the job description listed above). In addition, Button provides employees with a 401(k) plan and automatically contributes 3% of an employee's salary annually. We also want our employees to be well-rested and live balanced lives-Buttonians enjoy unlimited time off (including birthdays off) and periodic Mental Health Weeks which allow the entire company to take a breath and recharge, as well as an employee assistance program. For many of the health, vision, and dental insurance plans offered by Button, the company covers 100% of the premiums for employees and 75% for dependents. Button offers all employees and their dependents complimentary memberships to One Medical as well as a monthly stipend for mobile phone/internet and an annual lifestyle stipend. Button also offers employees in select markets "All Access" memberships to WeWork as well as regular "coworking days" and social events. Most of all, Button offers our employees the opportunity to live our company values-Grow, Learn, and Adapt-and to be a part of an incredible team of humans working together to build a better internet, fueled by commerce.
Button is committed to being a welcoming and inclusive workplace for everyone, and we are intentional about making sure people feel respected, supported and connected at work-regardless of who you are or where you come from. We value and celebrate our differences and we believe being open about who we are allows us to do the best work of our lives.
Button is an Equal Opportunity Employer. We do not discriminate against qualified applicants or employees on the basis of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by federal, state, or local law, rule, or regulation.

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