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Client Success Associate Jobs in Edison, NJ (NOW HIRING)

DeepIntent

Client Success Manager

New York, NY

$90K - $100K/yr

The Client Success team is responsible for providing excellent client service, collaborating with ... Oversee Associate Client Service Manager on routine processes such as billing, processing IOs, DSP ...

Business Insider

Client Success Manager

New York, NY

$80K - $90K/yr

This role reports directly to the Associate Director of Client Success and sits on the Revenue Strategy team. This position is based in our New York City HQ with an in-office presence of at least 2 ...

DeepIntent

Client Success Manager

New York, NY · On-site

$90K - $100K/yr

The Client Success team is responsible for providing excellent client service, collaborating with ... Oversee Associate Client Service Manager on routine processes such as billing, processing IOs, DSP ...

Business Insider

Client Success Manager

New York, NY · On-site

$80K - $90K/yr

This role reports directly to the Associate Director of Client Success and sits on the Revenue Strategy team. This position is based in our New York City HQ with an in-office presence of at least 2 ...

iCapital

Client Success Manager - Associate

New York, NY · On-site +1

$85K - $110K/yr

About the Role iCapital is seeking an Associate to join the Onboarding Solutions team. This role ... Qualifications * 2-5 years of experience as a client success manager, managing client relationships ...

iCapital

Client Success Manager - Associate

New York, NY · On-site

$85K - $110K/yr

About the Role iCapital is seeking an Associate to join the Onboarding Solutions team. This role ... Qualifications * 2-5 years of experience as a client success manager, managing client relationships ...

Playbook

Customer Success Associate

Hoboken, NJ

About the position The Customer Success Associate will be expected to deliver superior support ... client satisfaction. * Drive customer software engagement and development of power users across ...

Adaptive Security

Customer Success Associate

New York, NY · On-site

$90K - $100K/yr

The Customer Success Associate role is a foundational role with the autonomy to define and shape ... Qualifications * 1-2 years of client facing work experience, ideally at a SaaS company (bonus ...

Bipsync

Customer Success Associate

Manhattan, NY · On-site

You will be joining an established Customer Success team and will be entrusted with managing client ... The Associate will interact with their colleagues and clients to address issues, guide them through ...

Bipsync

Customer Success Associate

New York, NY · On-site

$70K - $90K/yr

You will be joining an established Customer Success team and will be entrusted with managing client ... The Associate will interact with their colleagues and clients to address issues, guide them through ...

Cadent

SVP, Client Success

Manhattan, NY · On-site

This leader will guide a large team of talented associates to ensure clients get the simplest ... The Senior Vice President of Client Success will unify these models under a single client value ...

Findigs

Customer Success Associate

New York, NY · Hybrid

The Role We are looking for a Customer Success Associate who can serve as a trusted and effective ... Conduct periodic, proactive client outreach to ensure ongoing engagement, monitor product usage ...

Findigs

Customer Success Associate

New York, NY · On-site

The Role We are looking for a Customer Success Associate who can serve as a trusted and effective ... Conduct periodic, proactive client outreach to ensure ongoing engagement, monitor product usage ...

Findigs

Customer Success Associate

Manhattan, NY · On-site

The Role We are looking for a Customer Success Associate who can serve as a trusted and effective ... Conduct periodic, proactive client outreach to ensure ongoing engagement, monitor product usage ...

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All JobsClient Success Associate JobsClient Success Associate Jobs in Edison, NJ

Client Success Associate information

See Edison, NJ salary details

$19.2K

$54.9K

$96.3K

How much do client success associate jobs pay per year?

As of Jun 24, 2026, the average yearly pay for client success associate in Edison, NJ is $54,859.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,300.00 and $67,800.00 per year, depending on experience, location, and employer.

What is the difference between Client Success Associate vs Customer Support Specialist?

AspectClient Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer relationsOften a high school diploma or associate degree; training provided
Work EnvironmentProactive engagement, building long-term client relationshipsReactive support, resolving immediate customer issues
Employer & Industry UsageCommon in SaaS, tech, and service industriesWidespread across retail, telecom, and tech sectors

The main difference is that a Client Success Associate focuses on proactive relationship management and ensuring client satisfaction over time, while a Customer Support Specialist primarily handles reactive problem-solving and technical issues. Both roles require strong communication skills but serve different stages of the customer journey.

What does a Client Success Associate do?

A Client Success Associate is responsible for ensuring that clients have a positive experience with a company’s products or services. They act as a primary point of contact for clients, helping with onboarding, addressing concerns, and providing ongoing support. Their goal is to build strong relationships, increase customer satisfaction, and help clients achieve their desired outcomes. They may also collaborate with sales, product, and support teams to resolve issues and identify opportunities for improving the client experience.

How does a Client Success Associate typically collaborate with other departments to address client needs?

As a Client Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure client satisfaction and resolve issues efficiently. This often involves participating in cross-functional meetings, relaying client feedback to relevant departments, and coordinating solutions for complex client requests. Effective communication and teamwork are essential, as you'll act as a bridge between clients and internal teams to ensure expectations are met and ongoing improvements are made.

What are the key skills and qualifications needed to thrive as a Client Success Associate, and why are they important?

To thrive as a Client Success Associate, you need strong relationship-building abilities, problem-solving skills, and a background in business or communications, often supported by a bachelor's degree. Familiarity with customer relationship management (CRM) tools like Salesforce or HubSpot and proficiency with data tracking systems are typically required. Exceptional communication, active listening, and adaptability help professionals stand out in this client-facing role. These skills and qualities are vital for fostering client satisfaction, resolving issues efficiently, and supporting long-term business growth.
What are the most commonly searched types of Client Success jobs in Edison, NJ? The most popular types of Client Success jobs in Edison, NJ are:
What are popular job titles related to Client Success Associate jobs in Edison, NJ? For Client Success Associate jobs in Edison, NJ, the most frequently searched job titles are:
What job categories do people searching Client Success Associate jobs in Edison, NJ look for? The top searched job categories for Client Success Associate jobs in Edison, NJ are:
What cities near Edison, NJ are hiring for Client Success Associate jobs? Cities near Edison, NJ with the most Client Success Associate job openings:
Client Success Associate jobs near you
Infographic showing various Client Success Associate job openings in Edison, NJ as of June 2026, with employment types broken down into 1% As Needed, 67% Full Time, 30% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $54,859 per year, or $26.4 per hour.
Client Success Manager

Client Success Manager

DeepIntent

New York, NY

$90K - $100K/yr

Other

Posted 9 days ago

Job description

What You'll Do:

DeepIntent is seeking a Client Success Manager to join our Client Success team. The Client Success team is responsible for providing excellent client service, collaborating with Sales to build RFPs, and managing all post sales activities from set up through post campaign performance reviews, while driving incremental revenue and renewals for all media buys. Each Client Success Manager oversees their own book of business and builds relationships with each client to understand their business goals and help them achieve success using DeepIntent's solutions. The Client Success Manager should have a strong knowledge of the programmatic landscape and is a key contributor in the overall growth of the company.  

Responsibilities:

  • Manage all day-to-day operations associated with key strategic accounts; serve as the primary point person for all post sale client requests and communication with clients (including campaign launch, optimizations, reporting, recommendations, etc.)  
  • Develop, grow and maintain solid customer relationships with clients through exceptional client service, hosting KOCs, regular office hours and entertainment. 
  • Monitor pacing and delivery while working with the Campaign Manager to find ways to optimize based on client's success metrics
  • Work with the Analytics team to provide scheduled and ad hoc performance updates
  • Work closely with Sales to identify ways to grow accounts and bring forth strategic recommendations 
  • Oversee Associate Client Service Manager on routine processes such as billing, processing IOs, DSP reporting and providing test links/screenshots
  • Lead pre-sales and incremental planning process strategizing and building audiences, running forecasts and building out media plans for client RFPs and upsells
  • Help develop best practices within the Operations organization through internal collaboration
  • Stay current with best practices, strategies, and industry standards related to digital marketing

Who You Are: 

  • 3+ years of working experience in either a media agency planning / investment role or a Client Success role within the adtech, digital and/or programmatic industry
  • You have a great passion for digital and an understanding of the digital advertising landscape; HCP/DTC Pharmaceutical knowledge is a plus!
  • Have a desire to work in a rapidly growing and ever-changing startup environment 
  • You are detail oriented and organized with flexibility to work on diverse projects and accounts
  • Strong verbal and written communication skills
  • Proficient with Word, Excel, PowerPoint and Google Suite
  • Strong knowledge of the ad-tech ecosystem, key industry partners and technical market standards (ad serving, SSP, DSP, IAS, DV, etc.)
  • Proven track record of success owning customer relationships, client meetings, QBR's, product training, data analysis, media planning/RFPs and strategic business reviews

DeepIntent is proud to offer a competitive compensation package inclusive of a base salary range of $90,000 - $100,000. The base salary range takes into consideration each candidate's skills, experience and qualifications. In addition, we offer a quarterly bonus plan and competitive benefits as well as many other company offerings.

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