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Client Success Coordinator Jobs in North Carolina

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Client Success Director, Legal

Charlotte, NC · On-site +1

Client Success Director, Legal US Remote or Hybrid in Charlotte, NC; New York NY; or Palo Alto, CA ... are coordinated. * Drive proactive, outcome-focused engagement with assigned accounts.

MPOWERHealth

The Clinical Client Success Manager is responsible for routinely managing client accounts ... coordination with supporting resources. · Collaborate with the clinical leaders, analyze ...

Market My Market

Client Experience Manager

Charlotte, NC · On-site +1

$65K - $75K/yr

You'll collaborate closely with Client Success Managers (CSMs), who provide operational and ... Address client challenges by coordinating with internal teams and presenting solutions to maintain ...

Skin Pharm

Client Coordinator

Raleigh, NC · On-site

$17.75 - $23.75/hr

Client Coordinator Department: Admin Employment Type: Full Time Location: Raleigh, NC Description ... Product and service knowledge is the key to success in this role. Knowing your stuff and being able ...

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See North Carolina salary details

$26.4K

$45.3K

$68.6K

How much do client success coordinator jobs pay per year?

As of May 28, 2026, the average yearly pay for client success coordinator in North Carolina is $45,339.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,700.00 and $50,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Success Coordinator, and why are they important?

To thrive as a Client Success Coordinator, you need strong customer relationship management, problem-solving abilities, and organizational skills, often supported by a bachelor’s degree in business, communications, or a related field. Familiarity with CRM software like Salesforce or HubSpot, as well as proficiency in project management tools, is typically required. Outstanding communication, empathy, and multitasking are vital soft skills for building trust and addressing client needs effectively. These skills ensure client satisfaction, retention, and the smooth delivery of services, which are critical for business growth and reputation.

How does a Client Success Coordinator typically collaborate with other departments to support client goals?

As a Client Success Coordinator, you’ll work closely with teams such as sales, product development, and support to ensure clients achieve their desired outcomes. This role often involves facilitating communication between the client and internal teams, relaying client feedback, and helping to resolve any challenges quickly. Effective collaboration ensures that client needs are understood and met, making cross-functional teamwork a core part of daily responsibilities. Building strong relationships with colleagues across departments is crucial for proactively addressing client concerns and driving overall satisfaction.

What does a Client Success Coordinator do?

A Client Success Coordinator is responsible for ensuring that clients have a positive experience with a company's products or services. They act as a liaison between the client and the company, addressing questions, resolving issues, and helping clients achieve their goals. Their duties often include onboarding new clients, providing ongoing support, and monitoring client satisfaction to foster long-term relationships. By proactively communicating and offering solutions, Client Success Coordinators help increase client retention and loyalty.

What is the difference between Client Success Coordinator vs Customer Service Representative?

AspectClient Success CoordinatorCustomer Service Representative
Required CredentialsTypically a bachelor's degree; experience in client managementHigh school diploma or equivalent; customer service experience
Work EnvironmentProactively manages client accounts, often in B2B settingsResponds to customer inquiries, often in call centers or retail
Employer & Industry UsageUsed in SaaS, tech, and service industries focusing on client retentionCommon across retail, telecom, and hospitality sectors

The main difference is that a Client Success Coordinator focuses on building long-term relationships and ensuring client success, often with proactive outreach. In contrast, a Customer Service Representative primarily handles reactive support and resolves immediate customer issues. Both roles require strong communication skills but serve different functions within the customer experience spectrum.

What are the most commonly searched types of Client Success jobs in North Carolina? The most popular types of Client Success jobs in North Carolina are:
What are popular job titles related to Client Success Coordinator jobs in North Carolina? For Client Success Coordinator jobs in North Carolina, the most frequently searched job titles are:
What job categories do people searching Client Success Coordinator jobs in North Carolina look for? The top searched job categories for Client Success Coordinator jobs in North Carolina are:
What cities in North Carolina are hiring for Client Success Coordinator jobs? Cities in North Carolina with the most Client Success Coordinator job openings:
Client Success Coordinator jobs near you
Entry-Level Remote Client Success Coordinator

Entry-Level Remote Client Success Coordinator

American Income Life Insurance Company

Charlotte, NC • On-site, Remote

$90K - $120K/yr

Full-time

Posted 3 days ago

Job description

You've got the degree-now it's time to actually use it.
AO Globe Life is hiring individuals who want to build real-world experience in communication, client support, and professional growth-all in a fully remote environment.
In this role, you'll connect with individuals who have requested information about available benefits. You'll guide conversations, answer questions, and help create a smooth, positive experience from start to finish.
No cold calling. No chasing leads. Just real conversations that build real skills.What You'll Be Doing
  • Meet with clients virtually using Zoom
  • Walk individuals and families through available programs
  • Answer questions and provide clear, professional guidance
  • Support clients through the process and follow-up communication
  • Maintain simple digital records and documentation
  • Participate in training and skill development sessions
Why People Apply
  • 100% remote - work from anywhere in the U.S.
  • Flexible schedule
  • No experience required - full training provided
  • No cold calling or outbound prospecting
  • Clients have already requested to be contacted
  • Fast-track into leadership opportunities
  • Hands-on experience you can actually build a career on
What You'll Need
  • Must be authorized to work in the United States
  • Laptop or computer with camera + reliable internet
  • Strong communication skills
  • Comfortable in virtual conversations
  • Coachable, motivated, and ready to grow
About AO Globe Life
AO Globe Life has supported working families for over 70 years, partnering with unions, credit unions, and veteran associations nationwide. The company operates fully remotely and focuses on long-term development, service, and career growth.

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