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Client Success Consultant Jobs (NOW HIRING)

Berkeley Research Group

Manager, Client Success

$150K - $195K/yr

We do Consulting Differently Second Sight Solutions, a subsidiary of Berkeley Research Group (BRG ... The Client Success Manager will work closely with the Client Success Team to manage our key account ...

Care ATC Inc

Client Success Director

Salt Lake City, UT · Remote

$130K - $150K/yr

Drive Client Success. Strengthen Partnerships. Shape the Future of Healthcare. Location: Greater ... This highly visible role combines relationship management, strategic consulting, contract renewals ...

Advanced Data Risk Management

Client Success Manager

$95K - $125K/yr

ADRM is a leading physical security consulting firm with a bold vision to be the most trusted ... The Client Success Manager will work cross-functionally across Managed Services, Design ...

Care ATC Inc

Client Success Director

Salt Lake City, UT · On-site +1

$130K - $150K/yr

Drive Client Success. Strengthen Partnerships. Shape the Future of Healthcare. Location: Greater ... This highly visible role combines relationship management, strategic consulting, contract renewals ...

Virtual Peaker

Client Success Manager

Louisville, KY · On-site

$75K - $90K/yr

Client Success Manager Virtual Peaker is seeking a Client Success Manager who will help solve the ... Bachelor's degree from an accredited institution * 4-6 years of experience in consulting, customer ...

Fractal

Client Success Principal Consultant

New York, NY · On-site

Unlike traditional consulting or services firms, AI is Fractal's core business-not an add-on. For ... As a Client Success Principal in the Healthcare & Life Sciences practice, you will lead AI-driven ...

ProPayHR

Client Success Manager

Evanston, IL · On-site +1

... Consulting, Project Management, or another customer-facing role * Prior Paycor, Human Capital ... Client Success Manager | Client Success Coordinator | Client Services Representative | Customer ...

Fractal

Client Success Principal Consultant

New York, NY · On-site

$275K/yr

Unlike traditional consulting or services firms, AI is Fractal's core business-not an add-on. For ... As a Client Success Principal in the Healthcare & Life Sciences practice, you will lead AI-driven ...

WeInfuse

Client Success Specialist

Austin, TX · On-site

$70K - $75K/yr

Great organizations are made of great people, and we're looking to fill a Client Success Specialist ... Founded in 2016, WeInfuse is an infusion center software and consulting organization. Our founders ...

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Client Success Consultant information

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$30K

$101.5K

$153K

How much do client success consultant jobs pay per year?

As of Jun 9, 2026, the average yearly pay for client success consultant in the United States is $101,485.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $142,000.00 per year, depending on experience, location, and employer.

How does a Client Success Consultant typically collaborate with sales and product teams to support client needs?

As a Client Success Consultant, you'll frequently work cross-functionally with sales and product teams to ensure clients receive the best possible experience. This collaboration often involves communicating client feedback to product teams, helping to tailor solutions to client requirements, and partnering with sales to identify upsell or renewal opportunities. Regular meetings and shared goals help ensure everyone is aligned on client objectives, making teamwork essential for both client satisfaction and business growth.

What is the difference between Client Success Consultant vs Customer Support Specialist?

AspectClient Success ConsultantCustomer Support Specialist
Required CredentialsBachelor's degree often preferred; certifications in customer success or account managementHigh school diploma or equivalent; technical or product-specific training
Work EnvironmentProactive engagement with clients, strategic planning, account managementReactive support, troubleshooting, resolving customer issues
Employer & Industry UsageUsed in SaaS, tech, and service industries focusing on client retentionCommon across retail, telecom, tech for handling customer inquiries

While both roles involve customer interaction, a Client Success Consultant focuses on proactive account management and ensuring client success, whereas a Customer Support Specialist primarily handles reactive issue resolution. The roles differ in scope, with the former emphasizing strategic engagement and the latter focusing on technical support.

What are the key skills and qualifications needed to thrive as a Client Success Consultant, and why are they important?

To thrive as a Client Success Consultant, you need a solid understanding of customer relationship management, account strategy, and problem-solving, typically supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is often required. Strong interpersonal skills, proactive communication, and a customer-centric mindset help you build trust and foster long-term client relationships. These skills and qualities are crucial to ensure client satisfaction, drive retention, and contribute to the overall growth of the organization.

What qualifications are needed for a CSM role?

A Client Success Manager (CSM) role typically requires a bachelor's degree in business, marketing, or a related field. Relevant skills include strong communication, problem-solving, and customer relationship management, often supported by experience with CRM tools like Salesforce. Certifications such as Certified Customer Success Manager (CCSM) can enhance prospects.

What is a Client Success Consultant?

A Client Success Consultant is a professional who works with clients to ensure they achieve their desired outcomes while using a company's products or services. They act as a main point of contact for clients, providing support, guidance, and solutions to help maximize the value clients receive. Their responsibilities often include onboarding new clients, addressing concerns, identifying upsell opportunities, and fostering long-term relationships. Ultimately, a Client Success Consultant aims to improve customer satisfaction and retention.
More about Client Success Consultant jobs
What cities are hiring for Client Success Consultant jobs? Cities with the most Client Success Consultant job openings:
What states have the most Client Success Consultant jobs? States with the most job openings for Client Success Consultant jobs include:
What job categories do people searching Client Success Consultant jobs look for? The top searched job categories for Client Success Consultant jobs are:
Client Success Consultant jobs near you
Infographic showing various Client Success Consultant job openings in the United States as of May 2026, with employment types broken down into 36% Full Time, 40% Part Time, and 24% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $101,485 per year, or $48.8 per hour.
Manager, Client Success

Manager, Client Success

Berkeley Research Group

Remote

$150K - $195K/yr

Full-time

Posted 12 days ago

Job description

We do Consulting Differently
Second Sight Solutions, a subsidiary of Berkeley Research Group (BRG), is a health technology company, and our innovative technology reimagines how drug discount data is exchanged, establishing new connections and improving transparency for drug manufacturers and their customers. Our customers and partners trust us to deliver reliable, first-to-market solutions and safeguard the data we receive. We trust our employees, and our culture gives them the freedom to create, collaborate, and grow. Our leaders are industry experts, creative, unafraid to challenge the status quo, and the pioneers of market-changing solutions.
The Client Success Manager will work closely with the Client Success Team to manage our key account portfolios. The Client Success Manager will be responsible for managing and nurturing client relationships to drive satisfaction, retention, and growth. They will serve as the primary point of contact for assigned accounts, understanding their needs, and fostering interest in Second Sight's innovative solutions. They will execute strategic account growth plans with input from Executive Leadership.
Responsibilities
  • Client Relationship Management: Build and maintain strong, long-lasting relationships with clients, serving as their trusted advisor and advocate within the company.
  • Account Growth: Drive account growth by proactively identifying expansion opportunities, aligning solutions to client business objectives, and demonstrating measurable ROI through performance tracking and strategic recommendations.
  • Customer Satisfaction: Monitor client satisfaction and proactively address any issues or concerns to ensure a positive experience and maintain high levels of customer retention.
  • Account Planning: Develop and execute account plans tailored to each client's needs and objectives, including regular check-ins and reviews.
  • Collaboration: Work closely with internal teams to ensure client needs are met and issues are resolved in a timely manner.
  • Market Insights: Stay up to date on industry trends, competitive landscape, and customer feedback to provide valuable insights and contribute to product development and marketing strategies.
  • Reporting and Analytics: Prepare regular reports on account status, including sales forecasts, activity updates, and customer feedback, to management and relevant stakeholders. Analyze complex data and translate insights into clear recommendations that inform client strategy.

Qualifications:
  • Bachelor's degree required; BS degree strongly preferred.
  • Minimum of seven years' experience as a Client Success Manager, or similar role, in the healthcare software industry or pharmaceutical consulting.
  • Experience working with Top 20 global pharma companies at the senior executive level.
  • Leadership skills in change management to help large organizations adopt new technology.
  • Ability to navigate organizations at the strategic level to develop strong business value-based relationships.
  • Extensive experience with analyzing data and presenting compelling conclusions to customers.
  • Experience developing account plans and utilizing them to drive measured success.
  • Aptitude to develop insights and recommendations to business problems.
  • Excellent problem-solving, written communication and presentation skills
  • Basic coding experience is a strong plus

Candidate must be able to submit verification of his/her legal right to work in the United States, without company sponsorship.
Salary Range: $150,000 - $195,000
About BRG
BRG combines world-leading academic credentials with world-tested business expertise and purpose-built emerging technologies. Our culture centers on agility and connectivity which sets us apart and gets you ahead.
At BRG, our professionals include specialist consultants, industry experts, renowned academics, and leading-edge data scientists. Together, they bring a diversity of real-world experience, data, and human and artificial intelligence, to economics, disputes, and investigations; corporate finance; and performance improvement services that address the most complex challenges facing organizations across the globe.
Our unique structure nurtures the interdisciplinary relationships that give us the edge, laying the groundwork for more informed insights and more original, incisive thinking. When paired with our global reach and resources, our diverse perspectives and technical capabilities make us uniquely capable to address our clients' challenges. We get results because we know how to apply our thinking to your world.
At BRG, we don't just show you what's possible. We're built to help you make it happen.
BRG is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran status, ancestry, sexual orientation, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.

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