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Client Success Consultant Jobs (NOW HIRING)

RapidAI

Clinical Success Consultant

$109K - $125K/yr

... Clinical Success Consultant, you'll empower hospital teams by guiding them through seamless ... Cultivate client success stories and testimonials by showcasing the positive impact of the Rapid ...

iVision Scale LLC

Client Success Executive

Atlanta, GA · On-site

Client Success Executive Full Time Cust Success Man Atlanta, GA, US 2 days ago Requisition ID: 1103 ... Provide consultative support to customers by understanding their business needs, offering ...

Nttlimited

Director, Client Success

Ohio, IL · On-site

The Director, Client Success ensures that the Client Success Management strategy is achieved by ... Consulting Services and Technical Services). * Significant understanding of company approach to ...

Ivision, Inc

Client Success Executive

Atlanta, GA · On-site

Client Success Executive Full Time Cust Success Man Atlanta, GA, US 9 days ago Requisition ID: 1103 ... Provide consultative support to customers by understanding their business needs, offering ...

Virtual Task Buddie

Client Success Specialist

Houston, TX · Remote

$60K - $75K/yr

Client Success Specialist About the Role Task Buddie is seeking Client Success Specialists to join ... A consultative, sales-minded approach focused on long-term client value * Highly organized with the ...

Task Buddie

Client Success Specialist

Houston, TX · On-site +1

$60K - $75K/yr

Client Success Specialist About the Role Task Buddie is seeking Client Success Specialists to join ... A consultative, sales-minded approach focused on long-term client value * Highly organized with the ...

DOSOBE

Client Success Strategist

Manhattan, NY · On-site

We are seeking a data-driven Client Success Strategist to join our Operations team in New York. You ... Background in Operations, Customer Success, or Strategy Consulting. * Analytical prowess ...

LogyLab

Client Success Strategist

Manhattan, NY · On-site

We are seeking a data-driven Client Success Strategist to join our Operations team in New York. You ... Background in Operations, Customer Success, or Strategy Consulting. * Analytical prowess ...

Vesper Lab

Client Success Strategist

Manhattan, NY · On-site

We are seeking a data-driven Client Success Strategist to join our Operations team in New York. You ... Background in Operations, Customer Success, or Strategy Consulting. * Analytical prowess ...

New

NYD Games

Client Success Strategist

Manhattan, NY · On-site

We are seeking a data-driven Client Success Strategist to join our Operations team in New York. You ... Background in Operations, Customer Success, or Strategy Consulting. * Analytical prowess ...

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Client Success Consultant information

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$30K

$101.5K

$153K

How much do client success consultant jobs pay per year?

As of Sep 14, 2026, the average yearly pay for client success consultant in the United States is $101,485.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $142,000.00 per year, depending on experience, location, and employer.

What is a client success consultant?

A Client Success Consultant is a professional who works with clients to ensure they achieve their desired outcomes while using a company's products or services. They act as a main point of contact for clients, providing support, guidance, and solutions to help maximize the value clients receive. Their responsibilities often include onboarding new clients, addressing concerns, identifying upsell opportunities, and fostering long-term relationships. Ultimately, a Client Success Consultant aims to improve customer satisfaction and retention.

How does a client success consultant typically collaborate with sales and product teams to support client needs?

As a Client Success Consultant, you'll frequently work cross-functionally with sales and product teams to ensure clients receive the best possible experience. This collaboration often involves communicating client feedback to product teams, helping to tailor solutions to client requirements, and partnering with sales to identify upsell or renewal opportunities. Regular meetings and shared goals help ensure everyone is aligned on client objectives, making teamwork essential for both client satisfaction and business growth.

What are the key skills and qualifications needed to thrive as a client success consultant, and why are they important?

To thrive as a Client Success Consultant, you need a solid understanding of customer relationship management, account strategy, and problem-solving, typically supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is often required. Strong interpersonal skills, proactive communication, and a customer-centric mindset help you build trust and foster long-term client relationships. These skills and qualities are crucial to ensure client satisfaction, drive retention, and contribute to the overall growth of the organization.

What is the difference between Client Success Consultant vs Customer Support Specialist?

AspectClient Success ConsultantCustomer Support Specialist
Required CredentialsBachelor's degree often preferred; certifications in customer success or account managementHigh school diploma or equivalent; technical or product-specific training
Work EnvironmentProactive engagement with clients, strategic planning, account managementReactive support, troubleshooting, resolving customer issues
Employer & Industry UsageUsed in SaaS, tech, and service industries focusing on client retentionCommon across retail, telecom, tech for handling customer inquiries

While both roles involve customer interaction, a Client Success Consultant focuses on proactive account management and ensuring client success, whereas a Customer Support Specialist primarily handles reactive issue resolution. The roles differ in scope, with the former emphasizing strategic engagement and the latter focusing on technical support.

Is client success a good career?

A career as a Client Success Consultant involves helping clients achieve their goals through relationship management, problem-solving, and communication skills. It is a growing field with opportunities for advancement, often requiring knowledge of customer relationship management (CRM) tools and industry-specific expertise. The role can offer job stability and the chance to develop valuable interpersonal skills.

What cities are hiring for Client Success Consultant jobs?

Cities with the most Client Success Consultant job openings:

What states have the most Client Success Consultant jobs?

States with the most job openings for Client Success Consultant jobs include:

What are popular job titles related to Client Success Consultant jobs?

For Client Success Consultant jobs, the most frequently searched job titles are:

Client Success Consultant jobs near you
Infographic showing various Client Success Consultant job openings in the United States as of August 2026, with employment types broken down into 77% Full Time, 19% Part Time, and 4% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $101,485 per year, or $48.8 per hour.

Manager, Client Success (P4142)

Cincinnati, OH • On-site

84.51°
See more jobs at 84.51°external

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago

Job description

84.51° Overview:
84.51° is a retail data science, insights and media company. We help The Kroger Co., consumer packaged goods companies, agencies, publishers and affiliates create more personalized and valuable experiences for shoppers across the path to purchase.
Powered by cutting-edge science, we utilize first-party retail data from more than 62 million U.S. households sourced through the Kroger Plus loyalty card program to fuel a more customer-centric journey using 84.51° Insights, 84.51° Loyalty Marketing and our retail media advertising solution, Kroger Precision Marketing.
84.51° follows a 5-day in-office work schedule to support collaboration, alignment, and team connection.
Join us at 84.51°!
The Manager, Client Success is responsible for leading a portfolio of clients and managing a small team to drive retention, organic growth, and strong client outcomes across Media, Incentives, and Insights. This role leads the development and execution of client and vertical strategies, builds senior-level relationships with CPG and Kroger stakeholders, and ensures delivery of a consistent, high-quality client experience across the book of business. The Manager, Client Success identifies and advances growth opportunities, leads key business planning processes, and partners closely with Sales, Kroger teams, Product Strategy, Data Science, and Finance to deliver business results. This role also recruits, develops, and inspires talent while driving operational excellence and continuous improvement across the team.
RESPONSIBILITIES:
  • Lead client success strategy for a portfolio of clients to drive retention, organic growth, and strong client experience across Media, Incentives, and Insights
  • Manage, coach, and develop a small team of Client Success associates, including performance management, capability development, and ongoing support
  • Build and maintain senior-level relationships with CPG clients and Kroger stakeholders to develop strategies, address business needs, and drive commercial outcomes
  • Own portfolio retention strategy, including client health, renewal planning, risk identification, and proactive action planning
  • Identify and progress organic growth opportunities across the portfolio in partnership with Sales, Kroger-facing teams, and cross-functional partners
  • Lead delivery of key client planning and review processes, including quarterly business reviews, annual plans, media upfronts, incentive plans, and insights subscription renewals
  • Represent client growth strategies in partnership with Kroger teams, including participation in relevant joint business planning discussions
  • Partner with Product Strategy, Data Science, Finance/Accounting, Sales, and other cross-functional teams to remove barriers, improve execution, and strengthen client outcomes
  • Drive utilization of insights, activation, and measurement solutions to maximize client value and business impact
  • Lead team operations and ways of working to improve productivity, consistency, and execution across the portfolio
  • Proactively identify and solve for client, team, and process challenges to support long-term business success
  • Contribute to the development of best practices, commercial offerings, and team guidance to improve effectiveness across the broader organization

QUALIFICATIONS, SKILLS, AND EXPERIENCE:
  • Bachelor's degree required
  • Minimum 5+ years of account management, client success, consulting, and/or business development experience
  • Media, Incentives, Insights, retail media, loyalty, or related experience required
  • Experience leading day-to-day team activities and coordinating the work of others; prior people management experience preferred
  • Strong experience building senior-level client and stakeholder relationships
  • Demonstrated success driving retention, client satisfaction, and portfolio growth
  • Strong strategic thinking and problem-solving skills
  • Excellent communication, organization, and prioritization skills
  • Ability to navigate ambiguity and drive recommendations and solutions forward
  • Strong cross-functional leadership and collaboration skills
  • Project management experience preferred
  • Collaborative, energetic, and motivated by developing talent and delivering strong client outcomes

#LI-AB1
Pay Transparency and Benefits
  • The stated salary range represents the entire span applicable across all geographic markets from lowest to highest. Actual salary offers will be determined by multiple factors including but not limited to geographic location, relevant experience, knowledge, skills, other job-related qualifications, and alignment with market data and cost of labor. In addition to salary, this position is also eligible for variable compensation.
  • Below is a list of some of the benefits we offer our associates:
    • Health: Medical: with competitive plan designs and support for self-care, wellness and mental health. Dental: with in-network and out-of-network benefit. Vision: with in-network and out-of-network benefit.
    • Wealth: 401(k) with Roth option and matching contribution. Health Savings Account with matching contribution (requires participation in qualifying medical plan). AD&D and supplemental insurance options to help ensure additional protection for you.
    • Happiness: Paid time off with flexibility to meet your life needs, including 5 weeks of vacation time, 7 health and wellness days, 3 floating holidays, as well as 6 company-paid holidays per year. Paid leave for maternity, paternity and family care instances.

Base Pay Range
$115,000-$150,000 USD

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