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Client Success Consultant Jobs (NOW HIRING)

CALL BOX

Client Success Consultant

Dallas, TX

Bold, curious, and growth-minded people create success wherever they end up, and we need as many of ... Velocity Consultants must be resilient and tenacious as they are tasked with developing and ...

M3 MI (US)

Client Success Consultant (Remote)

Due to our continued growth, we are hiring for a Client Success Consultant at M3 MI , an M3 company. About the Business Unit: M3 MI serves the consumer and professional health market with industry ...

Visionaire Partners

Be Seen First

Customer Success Consultant

Boise, ID · On-site

$26.20/hr

Customer Success Consultant Exciting opportunity to unlock your potential, learn new skills, and ... Build and maintain strong client relationships by understanding their goals and challenges

BELAY - Corporate

Client Relations Manager

Atlanta, GA · On-site +1

Lead and develop a team of Client Success Consultants by establishing clear objectives, performance expectations, and accountability for results. * Conduct regular one-on-one and team meetings to ...

BELAY - Corporate

Client Relations Manager

Atlanta, GA · Remote

Lead and develop a team of Client Success Consultants by establishing clear objectives, performance expectations, and accountability for results. * Conduct regular one-on-one and team meetings to ...

Granicus

Customer Success Consultant

Saint Paul, MN · On-site

As a consultant, you will act as a powerful client advocate, providing exceptional customer service ... Customer Success Management & Strategy * Act as the primary point of contact for strategic ...

Granicus

Customer Success Consultant

Washington, DC · On-site

Customer Success Consultant Location US-DC-Washington ID 2026-10320 Category Professional Services ... You are a committed client navigator guiding customers on a strategic journey of success. Strong ...

Visa

Senior Consultant, Client Success

Atlanta, GA

The Sr. Consultant, Client Success is an individual contributor responsible for owning the holistic post-sale Client Services relationship for applicable clients and providing operational solutions ...

Visa

Senior Consultant, Client Success

Austin, TX · On-site

We are seeking an experienced and client-focused Senior Consultant, Client Success Manager to manage strategic relationships with large banking clients, including Tier 1 and Tier 2 financial ...

Visa

Senior Consultant, Client Success

Austin, TX · Hybrid

... client success, account management, relationship management, consulting, or related roles within SaaS, fintech, payments, banking, or technology sectors with a Bachelor's Degree or at least 5 years ...

Visa

Senior Consultant, Client Success

Atlanta, GA · On-site

The Sr. Consultant, Client Success is an individual contributor responsible for owning the holistic post-sale Client Services relationship for applicable clients and providing operational solutions ...

NFP Corp

AVP, Client Success

Chesterfield, MO · On-site

We are an organization of consultative advisors and problem solvers. We help companies and ... The AVP, Client Success - Pharmacy Benefits is a pivotal leadership role sitting at the ...

NFP Corp

AVP, Client Success

Chesterfield, MO

We are an organization of consultative advisors and problem solvers. We help companies and ... The AVP, Client Success - Pharmacy Benefits is a pivotal leadership role sitting at the ...

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Client Success Consultant information

See salary details

$30K

$101.5K

$153K

How much do client success consultant jobs pay per year?

As of Jul 30, 2026, the average yearly pay for client success consultant in the United States is $101,485.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $142,000.00 per year, depending on experience, location, and employer.

What is a typical CSM salary?

A Client Success Manager (CSM) typically earns between $60,000 and $90,000 annually, depending on experience, location, and company size. Senior CSMs or those in high-demand industries can earn over $100,000, often with bonuses or commissions included.

What does a client success consultant do?

A client success consultant helps clients achieve their goals by providing guidance, support, and training on products or services. They build strong relationships, address client concerns, and ensure satisfaction to promote retention and growth, often using CRM tools and communication skills.

How does a Client Success Consultant typically collaborate with sales and product teams to support client needs?

As a Client Success Consultant, you'll frequently work cross-functionally with sales and product teams to ensure clients receive the best possible experience. This collaboration often involves communicating client feedback to product teams, helping to tailor solutions to client requirements, and partnering with sales to identify upsell or renewal opportunities. Regular meetings and shared goals help ensure everyone is aligned on client objectives, making teamwork essential for both client satisfaction and business growth.

What is the difference between Client Success Consultant vs Customer Support Specialist?

AspectClient Success ConsultantCustomer Support Specialist
Required CredentialsBachelor's degree often preferred; certifications in customer success or account managementHigh school diploma or equivalent; technical or product-specific training
Work EnvironmentProactive engagement with clients, strategic planning, account managementReactive support, troubleshooting, resolving customer issues
Employer & Industry UsageUsed in SaaS, tech, and service industries focusing on client retentionCommon across retail, telecom, tech for handling customer inquiries

While both roles involve customer interaction, a Client Success Consultant focuses on proactive account management and ensuring client success, whereas a Customer Support Specialist primarily handles reactive issue resolution. The roles differ in scope, with the former emphasizing strategic engagement and the latter focusing on technical support.

Will AI replace CSM?

AI cannot fully replace Client Success Managers (CSMs), as their role involves building relationships, understanding client needs, and providing personalized support. AI tools can assist CSMs by automating routine tasks and analyzing data, but human empathy and strategic thinking remain essential in client success roles.

What are the key skills and qualifications needed to thrive as a Client Success Consultant, and why are they important?

To thrive as a Client Success Consultant, you need a solid understanding of customer relationship management, account strategy, and problem-solving, typically supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is often required. Strong interpersonal skills, proactive communication, and a customer-centric mindset help you build trust and foster long-term client relationships. These skills and qualities are crucial to ensure client satisfaction, drive retention, and contribute to the overall growth of the organization.

Is being a CSM stressful?

Being a Client Success Manager (CSM) can be stressful due to managing client expectations, resolving issues, and maintaining satisfaction. The role often involves multitasking, communication skills, and sometimes working under tight deadlines, which can contribute to stress levels.

What is a Client Success Consultant?

A Client Success Consultant is a professional who works with clients to ensure they achieve their desired outcomes while using a company's products or services. They act as a main point of contact for clients, providing support, guidance, and solutions to help maximize the value clients receive. Their responsibilities often include onboarding new clients, addressing concerns, identifying upsell opportunities, and fostering long-term relationships. Ultimately, a Client Success Consultant aims to improve customer satisfaction and retention.
More about Client Success Consultant jobs
What cities are hiring for Client Success Consultant jobs? Cities with the most Client Success Consultant job openings:
What states have the most Client Success Consultant jobs? States with the most job openings for Client Success Consultant jobs include:
What job categories do people searching Client Success Consultant jobs look for? The top searched job categories for Client Success Consultant jobs are:
Client Success Consultant jobs near you
Infographic showing various Client Success Consultant job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 13% Part Time, and 7% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $101,485 per year, or $48.8 per hour.

Client Success Consultant

CENTURY INTERACTIVE COMPANY LC

Dallas, TX • On-site

Full-time

Medical, Dental, Retirement, PTO

Re-posted 25 days ago

Job description

Description:

Call Box exists to grow people. We believe that everyone wants to become a better version of themselves, and we work hard to provide software and a culture that maximizes that growth mindset. We hire smart and ambitious doers and set them loose in an exciting and complex technology business where they will build, sell, and deploy Artificial Intelligence solutions in a dynamic business environment. Our solutions attack one of the biggest business problems in existence today: the phone.


Bold, curious, and growth-minded people create success wherever they end up, and we need as many of those folks as we can find! Our Velocity Consultants are the oil in the machine that allows our fast-paced company to continue to grow. Velocity Consultants must be resilient and tenacious as they are tasked with developing and enhancing relationships with clients to whom they communicate the value of our industry-leading artificial intelligence software.

This is an on-site role located in Dallas, TX. Team collaboration and in-person engagement are key, so the position requires a Monday–Friday in-office schedule.


What you'll do:

  • Own the entire relationship with assigned clients, including implementation, training, adoption, and retention.?Independently drive engagement and produce results for our clients
  • Establish relationships as a trusted advisor and serve as day-to-day contact for assigned accounts, while identifying areas of opportunity and highlighting best practices.
  • Collaborate effectively with both internal and external senior managers to better understand customer needs, maximize retention, and growth.
  • Become an industry expert, advising clients on current trends and best practice objectives.
  • Generate additional revenue opportunities for our sales team to continue to expand our client base.
  • Occasionally visit our clients to help implement our solutions in their workflow.
Requirements:

Our ideal candidates:

  • Hold a Bachelor's degree
  • Have a previous internship or relevant work experience managing customers or a portfolio of business
  • Demonstrate leadership within their organizations and communities
  • Excel in a team-oriented environment
  • Exhibit flexibility and innovative thinking
  • Show eagerness to develop and enhance strong communication and analytical skills
  • Possess a competitive nature and drive to tackle new challenges

What is in it for you:?

  • Competitive salary package (immediate PTO)
  • Full medical and dental insurance plans
  • Fidelity 401k with company match options
  • Fun benefits include a monthly gym reimbursement, a monthly reading allowance, and a monthly wellness allowance
  • Clearly defined opportunities for career growth
  • Catered breakfast on Thursdays, Employee of the Month rewards, quarterly company events, weekly happy hours
  • Fun and collaborative work environment (work hard, play hard mentality)

Greatness is rewarded at Car Wars by Call Box. Whether entry-level or experienced, everyone has a drive to grow, learn, and improve. This is a job you will never find dull or stagnant because we are constantly presented with new challenges and depend on our people for innovative ideas. You will be rewarded by approaching each day with an entrepreneurial spirit and appetite for growth.

Apply