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Client Success Associate Jobs in Indianapolis, IN

Logistics Supervisor

Indianapolis, IN · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Partner cross-functionally with QA, Client Services, Supply Chain, and Operations. * Other duties may be assigned to meet business needs. Keys to Success: * Associate degree and/or equivalent GMP ...

Rehire Client Support Associate

Greenwood, IN · On-site

$16.50 - $22.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Join our team as a Seasonal Client Support Associate and be the friendly face for all those who ... We offer on-the-job mentorships too, and we're always championing your professional success and ...

Client Experience Coordinator

Indianapolis, IN · Hybrid

$17.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Every associate matters and makes a difference It is truly a culture like no other - We hope you ... success is built through meaningful work, recognition, and opportunities for growth. We embrace ...

Client Experience Coordinator

Lebanon, IN · Hybrid

$17.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Every associate matters and makes a difference It is truly a culture like no other - We hope you ... success is built through meaningful work, recognition, and opportunities for growth. We embrace ...

Client Experience Coordinator

Greenfield, IN · Hybrid

$17.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Every associate matters and makes a difference It is truly a culture like no other - We hope you ... success is built through meaningful work, recognition, and opportunities for growth. We embrace ...

Client Experience Coordinator

Indianapolis, IN · On-site

$17.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Every associate matters and makes a difference It is truly a culture like no other - We hope you ... success is built through meaningful work, recognition, and opportunities for growth. We embrace ...

Deputy CAD Administrator

Indianapolis, IN · On-site +1

$50/hr

  • Medical

  • Retirement

The belief in sustainability within our company's practices creates a focus on client success and ... Associate degree or higher in CAD, Engineering Technology, Drafting, or related field (or ...

Showing results 21-40

Client Success Associate information

See Indianapolis, IN salary details

$17.7K

$50.7K

$88.9K

How much do client success associate jobs pay per year?

As of Aug 18, 2026, the average yearly pay for client success associate in Indianapolis, IN is $50,652.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,300.00 and $62,600.00 per year, depending on experience, location, and employer.

What does a Client Success Associate do?

A Client Success Associate is responsible for ensuring that clients have a positive experience with a company’s products or services. They act as a primary point of contact for clients, helping with onboarding, addressing concerns, and providing ongoing support. Their goal is to build strong relationships, increase customer satisfaction, and help clients achieve their desired outcomes. They may also collaborate with sales, product, and support teams to resolve issues and identify opportunities for improving the client experience.

What are the key skills and qualifications needed to thrive as a Client Success Associate?

To thrive as a Client Success Associate, you need strong relationship-building abilities, problem-solving skills, and a background in business or communications, often supported by a bachelor's degree. Familiarity with customer relationship management (CRM) tools like Salesforce or HubSpot and proficiency with data tracking systems are typically required. Exceptional communication, active listening, and adaptability help professionals stand out in this client-facing role. These skills and qualities are vital for fostering client satisfaction, resolving issues efficiently, and supporting long-term business growth.

How does a Client Success Associate typically collaborate with other departments to address client needs?

As a Client Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure client satisfaction and resolve issues efficiently. This often involves participating in cross-functional meetings, relaying client feedback to relevant departments, and coordinating solutions for complex client requests. Effective communication and teamwork are essential, as you'll act as a bridge between clients and internal teams to ensure expectations are met and ongoing improvements are made.

What is the difference between Client Success Associate vs Customer Support Specialist?

AspectClient Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer relationsOften a high school diploma or associate degree; training provided
Work EnvironmentProactive engagement, building long-term client relationshipsReactive support, resolving immediate customer issues
Employer & Industry UsageCommon in SaaS, tech, and service industriesWidespread across retail, telecom, and tech sectors

The main difference is that a Client Success Associate focuses on proactive relationship management and ensuring client satisfaction over time, while a Customer Support Specialist primarily handles reactive problem-solving and technical issues. Both roles require strong communication skills but serve different stages of the customer journey.

What are the most commonly searched types of Client Success jobs in Indianapolis, IN?

The most popular types of Client Success jobs in Indianapolis, IN are:

What are popular job titles related to Client Success Associate jobs in Indianapolis, IN?

For Client Success Associate jobs in Indianapolis, IN, the most frequently searched job titles are:

What job categories do people searching Client Success Associate jobs in Indianapolis, IN look for?

The top searched job categories for Client Success Associate jobs in Indianapolis, IN are:

What cities near Indianapolis, IN are hiring for Client Success Associate jobs?

Cities near Indianapolis, IN with the most Client Success Associate job openings:

Infographic showing various Client Success Associate job openings in Indianapolis, IN as of August 2026, with employment types broken down into 100% Full Time. Highlights an 72% In-person, 14% Hybrid, and 14% Remote job distribution, with an average salary of $50,652 per year, or $24.4 per hour.

Future Opening: Rehire Client Support Associate

Jackson Hewitt

Crawfordsville, IN • On-site

$17 - $23.25/hr

Other

Medical, Dental, Vision, Retirement

Re-posted 22 days ago


Jackson Hewitt rating

4.8

Company rating: 4.8 out of 10

Based on 119 frontline employees who took The Breakroom Quiz

148th of 150 rated financial services


Job description

Seasonal Client Support Associate

We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look no further and apply today! Join our team as a Seasonal Client Support Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our client's journey with us! No matter your work background or experience level, we welcome you to apply!

What you need:

  • Strong interpersonal and communication skills
  • Experience in a fast-paced retail environment
  • Basic computer proficiency and ability to troubleshoot
  • Prior customer service or sales experience is preferred, but not required
  • Willingness to learn and grow in a customer-focused role

Additional Perks:

  • Full-time and part-time positions are available
  • Flexible Schedule Options – Work that works for you!
  • Work Lotto (Win money for logged shifts)
  • Low-cost benefits (healthcare, dental & vision)
  • Teladoc (Unlimited Teladoc sessions for you and your whole household for $18 per month)
  • Free identity theft protection
  • Corporate discount program
  • Free tax preparation training and PTIN registration reimbursement
  • Referral bonus opportunities are available for referring qualified candidates
  • Free continuing tax education
  • Opportunities for advancement within the organization
  • Employee referral program
  • Medical & Prescription benefit option (eligible to participate after working 1,560 hours annually)
  • 401k with Company Match (eligible to participate after working the first 1,000 hours)

If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today!

Working at Jackson Hewitt

Jackson Hewitt is a national brand with local heart. After 40+ years and our name on over 65 million returns, we're not only committed to providing a better tax experience for the hardest-working Americans, but we also strive to change the lives in our communities for the better, too. We offer a full suite of tax preparation services and guidance. Join us.

Taxes are fun (really!)

At Jackson Hewitt, we're proud to offer tax training to beginners and continuing education courses for more seasoned Tax Pros. We offer on-the-job mentorships too, and we're always championing your professional success and personal goals. Enjoy a flexible schedule and work that works around you for a change. Plus, start earning extra income and learning a recession-proof life skill now.


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