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Client Success Associate Jobs in Vincennes, IN (NOW HIRING)

Camping World

Receptionist (Part Time)

Petersburg, IN · On-site

$14 - $16.82/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... success every day * Assist customers with any questions directed to the reception desk * Other ... Ability to effectively respond to and meet the needs of a diverse client base Computer skills: MS ...

Camping World

Receptionist (Part Time)

Petersburg, IN · On-site

$14 - $16.82/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... success every day * Assist customers with any questions directed to the reception desk * Other ... Ability to effectively respond to and meet the needs of a diverse client base Computer skills: MS ...

Camping World Holdings

Receptionist (Part Time)

Petersburg, IN · On-site

$14 - $16.82/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... success every day * Assist customers with any questions directed to the reception desk * Other ... Ability to effectively respond to and meet the needs of a diverse client base Computer skills: MS ...

CWI

Receptionist (Part Time)

Petersburg, IN · On-site

$14 - $16.82/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... success every day * Assist customers with any questions directed to the reception desk * Other ... Ability to effectively respond to and meet the needs of a diverse client base Computer skills: MS ...

All JobsClient Success Associate JobsClient Success Associate Jobs in Vincennes, IN

Client Success Associate information

See Vincennes, IN salary details

$15.9K

$45.7K

$80.1K

How much do client success associate jobs pay per year?

As of Aug 18, 2026, the average yearly pay for client success associate in Vincennes, IN is $45,654.00, according to ZipRecruiter salary data. Most workers in this role earn between $32,700.00 and $56,400.00 per year, depending on experience, location, and employer.

What does a Client Success Associate do?

A Client Success Associate is responsible for ensuring that clients have a positive experience with a company’s products or services. They act as a primary point of contact for clients, helping with onboarding, addressing concerns, and providing ongoing support. Their goal is to build strong relationships, increase customer satisfaction, and help clients achieve their desired outcomes. They may also collaborate with sales, product, and support teams to resolve issues and identify opportunities for improving the client experience.

What are the key skills and qualifications needed to thrive as a Client Success Associate?

To thrive as a Client Success Associate, you need strong relationship-building abilities, problem-solving skills, and a background in business or communications, often supported by a bachelor's degree. Familiarity with customer relationship management (CRM) tools like Salesforce or HubSpot and proficiency with data tracking systems are typically required. Exceptional communication, active listening, and adaptability help professionals stand out in this client-facing role. These skills and qualities are vital for fostering client satisfaction, resolving issues efficiently, and supporting long-term business growth.

How does a Client Success Associate typically collaborate with other departments to address client needs?

As a Client Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure client satisfaction and resolve issues efficiently. This often involves participating in cross-functional meetings, relaying client feedback to relevant departments, and coordinating solutions for complex client requests. Effective communication and teamwork are essential, as you'll act as a bridge between clients and internal teams to ensure expectations are met and ongoing improvements are made.

What is the difference between Client Success Associate vs Customer Support Specialist?

AspectClient Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer relationsOften a high school diploma or associate degree; training provided
Work EnvironmentProactive engagement, building long-term client relationshipsReactive support, resolving immediate customer issues
Employer & Industry UsageCommon in SaaS, tech, and service industriesWidespread across retail, telecom, and tech sectors

The main difference is that a Client Success Associate focuses on proactive relationship management and ensuring client satisfaction over time, while a Customer Support Specialist primarily handles reactive problem-solving and technical issues. Both roles require strong communication skills but serve different stages of the customer journey.

What cities near Vincennes, IN are hiring for Client Success Associate jobs?

Cities near Vincennes, IN with the most Client Success Associate job openings:

Client Success Associate jobs near you
Infographic showing various Client Success Associate job openings in Vincennes, IN as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 24% Part Time, and 3% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $45,654 per year, or $21.9 per hour.

Client Reporting and Billing Specialist - Accounting/ Accounts Receivable

TrueScripts

Washington, IN • On-site

$17.50 - $23/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 5 days ago

Job description

TrueScripts Management Services is a pharmacist-founded, fully transparent Prescription Benefit Manager that has been revolutionizing the PBM industry since 2014. Our mission is to build lasting relationships by providing prescription benefit expertise at a personal and customized level to ensure optimum value at the lowest possible cost. We are committed to lowering prescription drug spending, achieving clinically effective outcomes, and always delivering Amazing Care. Did we mention Amazing Care ? Good! Because this is so much more than just our tagline. It is the foundation upon which our business was built. We believe that Amazing Care starts from within, and our culture is reflective of this philosophy.
Our team members enjoy:
  • A wide range of health insurance options including medical, dental and vision
  • A strong salary and bonus program
  • A robust 401k and company match
  • Truescripts is transitioning to an ESOP, a team member owned company! Each year team members are allocated shares of stock through our ESOP, a Qualified Retirement plan!
  • Employee Assistance Program
  • A wellness program including financial incentives, chiropractic and massage services, and fitness stipends
  • Dream Manager Program (yes, it's a real thing!)
  • A cohesive, family-based culture
  • Charitable contributions and volunteer time
  • Lots of celebrations!

Ok, enough about us. Here's what we need from you: A future team members' values need to align with TrueScripts' core values of Integrity, Respect, Innovation, and Service. This match in value systems is critical for our team's chemistry and continued success. Our culture is positive, and our people possess a 'can do, proactive attitude. Honesty and transparency are the foundation that we build upon. What sets us apart from our competitors is the programs that we bring, the education that we provide, and the utmost respect for clients and their members to assist them when and where needed.
Position Overview:
The Client Reporting and Billing Specialist will assist in client invoicing including but not limited to client set-up, client account maintenance, client reporting requests and collections. Other responsibilities will include account reconciliation, commissions, and rebate assistance.
This is an in-office/hybrid role located in Washington, Indiana. Accounting/Finance department.
Role and Responsibilities
Client Invoicing
  • Setup and maintain client accounts
  • Prepare weekly and monthly invoices, detailed reports, and correspondence
  • Update and maintain detailed work instructions on the invoicing process
  • Maintain accurate client contacts
  • Work with Client Success Team for all client onboarding activities
  • Perform quality audits of client data

Client Reporting
  • Provide clients, TPAs, and brokers with requested reporting on a weekly or monthly basis
  • Provide adhoc reports or supporting backup reports, as requested

Client Collections
  • Payment application and reconciliation
  • Coordinates collections of past due accounts
  • Provide A/R reporting to brokers and management as needed
  • Collaborate with outside clients and internal finance team to maintain accurate accounts receivable

Account Reconciliation
  • Monthly account reconciliation and analysis, including bank reconciliations for all cash accounts

Quarterly Client Rebates
  • Calculate quarterly rebates
  • Prepare backup, communication, and payments for client distribution

Cash Management
  • Maintain monthly cash flow analysis and share with executive team monthly
  • Update and determine monthly cash flow buckets
  • ACH for vendor and client payments

Perform other duties as assigned
Requirements
Qualifications:
Education: College associate's degree in Business or Accounting or related field or equivalent experience
Experience/Knowledge:
  • Strong Microsoft Excel skills required, 2 to 3 years relevant experience
  • Client Billing or bookkeeping experience preferred
  • Experience with Collections, Accounts Receivable, & Accounts Payable preferred
  • QuickBooks knowledge helpful
  • Exceptional problem solving, analytical thinking, and attention to detail
  • Ability to multi-task and prioritize in an ever-changing environment
  • Ability to work in an open team environment and be a team player with all levels of staff and management is required

Apply