ZipRecruiter

Log In

1

Client Success Associate Jobs in Cornelius, NC (NOW HIRING)

JP Morgan Chase

Client Service Associate

Charlotte, NC · On-site

$14 - $19.50/hr

Step into the role of a Client Service Associate and become an integral part of our clients' success stories. As the primary point of contact, you'll build strong relationships with high-level ...

JPMorgan Chase & Co

Client Service Associate

Charlotte, NC · On-site

$14 - $19.50/hr

Step into the role of a Client Service Associate and become an integral part of our clients' success stories. As the primary point of contact, you'll build strong relationships with high-level ...

AnywhereWorks

Be Seen First

Remote Client Experience Associate

Charlotte, NC · Remote

$16/hr

We are looking for a Client Experience Associate to join our team! Please see below for more ... future success. Company Description AnywhereWorks provides tools to help businesses connect ...

DebtBook

Customer Support Associate

Charlotte, NC · On-site

$17 - $23.50/hr

As a Customer Support Associate, you will: * Respond to client inquiries via live chat and email ... Empathetic, positive attitude with a commitment to our client's success * Highly organized with a ...

DebtBook

Customer Support Associate

Charlotte, NC · On-site

$17 - $23.50/hr

As a Customer Support Associate, you will: * Respond to client inquiries via live chat and email ... Empathetic, positive attitude with a commitment to our client's success * Highly organized with a ...

Chase

Client Service Senior Associate

Charlotte, NC · On-site

Client Service Senior Associates are a trusted member of the client's team and deeply connected to deliver the growth and success for an assigned portfolio. In this role, you will serve as the ...

Bank of America

Treasury Product Sales Associate

Charlotte, NC · On-site +1

$36K - $48K/yr

The ideal candidate is a strategic thinker, strong communicator, and trusted advisor who combines industry expertise with a passion for innovation and client success. * Serve as the senior product ...

Gartner

Client Executive, LE, GTS

Charlotte, NC · On-site

$74K - $101K/yr

... success in consultative sales, preferably experience in high technology (services, software or ... That's why we hire associates with the intellectual curiosity, energy and drive to want to make a ...

previous pagenext page

Showing results 21-40

All JobsClient Success Associate JobsClient Success Associate Jobs in Cornelius, NC

Client Success Associate information

See Cornelius, NC salary details

$17.1K

$49K

$86.1K

How much do client success associate jobs pay per year?

As of Sep 2, 2026, the average yearly pay for client success associate in Cornelius, NC is $49,036.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,200.00 and $60,600.00 per year, depending on experience, location, and employer.

What does a Client Success Associate do?

A Client Success Associate is responsible for ensuring that clients have a positive experience with a company’s products or services. They act as a primary point of contact for clients, helping with onboarding, addressing concerns, and providing ongoing support. Their goal is to build strong relationships, increase customer satisfaction, and help clients achieve their desired outcomes. They may also collaborate with sales, product, and support teams to resolve issues and identify opportunities for improving the client experience.

What are the key skills and qualifications needed to thrive as a Client Success Associate?

To thrive as a Client Success Associate, you need strong relationship-building abilities, problem-solving skills, and a background in business or communications, often supported by a bachelor's degree. Familiarity with customer relationship management (CRM) tools like Salesforce or HubSpot and proficiency with data tracking systems are typically required. Exceptional communication, active listening, and adaptability help professionals stand out in this client-facing role. These skills and qualities are vital for fostering client satisfaction, resolving issues efficiently, and supporting long-term business growth.

How does a Client Success Associate typically collaborate with other departments to address client needs?

As a Client Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure client satisfaction and resolve issues efficiently. This often involves participating in cross-functional meetings, relaying client feedback to relevant departments, and coordinating solutions for complex client requests. Effective communication and teamwork are essential, as you'll act as a bridge between clients and internal teams to ensure expectations are met and ongoing improvements are made.

What is the difference between Client Success Associate vs Customer Support Specialist?

AspectClient Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer relationsOften a high school diploma or associate degree; training provided
Work EnvironmentProactive engagement, building long-term client relationshipsReactive support, resolving immediate customer issues
Employer & Industry UsageCommon in SaaS, tech, and service industriesWidespread across retail, telecom, and tech sectors

The main difference is that a Client Success Associate focuses on proactive relationship management and ensuring client satisfaction over time, while a Customer Support Specialist primarily handles reactive problem-solving and technical issues. Both roles require strong communication skills but serve different stages of the customer journey.

What are the most commonly searched types of Client Success jobs in Cornelius, NC?

The most popular types of Client Success jobs in Cornelius, NC are:

What job categories do people searching Client Success Associate jobs in Cornelius, NC look for?

The top searched job categories for Client Success Associate jobs in Cornelius, NC are:

What cities near Cornelius, NC are hiring for Client Success Associate jobs?

Cities near Cornelius, NC with the most Client Success Associate job openings:

Client Success Associate jobs near you
Infographic showing various Client Success Associate job openings in Cornelius, NC as of August 2026, with employment types broken down into 74% Full Time, 22% Part Time, 1% Temporary, and 3% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $49,036 per year, or $23.6 per hour.

Client Service Associate

JP Morgan Chase

Charlotte, NC • On-site

$14 - $19.50/hr

Full-time

Medical, Retirement

Re-posted 15 days ago

JPMorgan Chase & Co. rating

8.0

Company rating: 8.0 out of 10

Based on 499 frontline employees who took The Breakroom Quiz

72nd of 174 rated banks

Job description

Step into the role of a Client Service Associate and become an integral part of our clients' success stories. As the primary point of contact, you'll build strong relationships with high-level executives, delivering tailored solutions and upholding the esteemed standards of JPMorganChase. With opportunities for career growth and community involvement, join our diverse and innovative global organization to make a meaningful impact in the ever-evolving world of commercial banking.
As a Client Service Associate within JPMorganChase, you will play a pivotal role in managing relationships with our clients, providing support for any issues that may arise with our complex treasury and cash management products and services. With a keen eye for continuous improvement, you will apply innovation and design thinking techniques to enhance the efficiency and resilience of our operating platform. Your role will require you to establish productive relationships with internal stakeholders, leveraging your ability to influence and persuade to drive mutually beneficial outcomes. You will also be expected to demonstrate your data and tech literacy, partnering with Technology and the Business to implement new technology that creates a competitive advantage. Your ability to manage projects, lead aspects of the project management lifecycle, and address concerns with sponsors and impacted parties will be crucial to your success in this role.
Job responsibilities 
  • Develop and maintain long-term client relationships to ensure satisfaction and retention, addressing issues and conducting annual reviews to identify risks and recommend solutions. 
  • Enhance the efficiency and resilience of the operating platform through innovative techniques, contributing to continuous service improvement. 
  • Establish productive relationships with internal stakeholders, using persuasion skills to achieve mutually beneficial outcomes. 
  • Collaborate with Technology and Business teams to implement new technology, leveraging data and tech literacy. 
  • Engage in project management activities, including planning, execution, and addressing concerns with sponsors and impacted parties. 
  • Solicit client input and feedback to determine service improvements, discuss trends/issues with internal partners, and influence product recommendations. 
  • Identify opportunities for digital tools to offer successful self-service solutions and participate in deal team meetings for new products and services. 
Required qualifications, capabilities, and skills 
  • Minimum of 3 years of client-facing work experience in a financial services environment. 
  • Demonstrated experience in managing client relationships and applying innovative techniques for process improvement. 
  • Proven ability to establish and maintain productive relationships with internal stakeholders. 
  • Experience in leveraging data and tech literacy to collaborate with internal teams. 
  • The ability to provide quantifiable reporting and present findings. 
  • Excellent verbal, written, interpersonal, presentation, negotiating, and organizational skills. 
  • Strategic thinking with the ability to adapt to change and demonstrated team-building skills. 
Preferred qualifications, capabilities, and skills  
  • Developing ability to mentor team members to enhance their skills and foster a collaborative service environment. 
  • Developing proficiency in strategic planning to align client services with organizational goals and client needs. 
  • Proven ability to build and maintain strong client relationships to support long-term business success. 
  • Developing experience learning new operating models, technologies, and industry trends.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. 

What JPMorgan Chase & Co. employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply