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Client Success Analyst Jobs in Miami, FL (NOW HIRING)

Assurant, Inc.

Solutions Engineering Analyst

Miami, FL · On-site

$74K - $124K/yr

The Solutions Engineering Analyst sits at the intersection of technology, business strategy, and client success. You'll have the opportunity to work on complex, high-impact initiatives, collaborate ...

Marsh & McLennan

Client Advisor

Sunrise, FL · On-site

Measure client success using disciplined, business-focused metrics and ongoing performance tracking ... Strong analytical, problem-solving, and critical thinking skills. * Ability to work independently ...

Assurant, Inc

Solutions Engineering Analyst

Miami, FL · Remote

$74K - $124K/yr

The Solutions Engineering Analyst sits at the intersection of technology, business strategy, and client success. You'll have the opportunity to work on complex, high-impact initiatives, collaborate ...

Horizon Blue ABA

BCBA, LBA

Miami, FL · On-site +1

$60K - $100K/yr

Master's Degree in Applied Behavior Analysis or related field * Board Certified Behavior Analyst ... Collaborate with families and multidisciplinary teams to ensure client success. * Maintain ...

Horizon Blue ABA

BCBA, LBA

Miami, FL · Remote

$80 - $90/hr

Master's Degree in Applied Behavior Analysis or related field * Board Certified Behavior Analyst ... Collaborate with families and multidisciplinary teams to ensure client success. * Maintain ...

Holland & Knight

Client Relations Senior Analyst

Miami, FL · On-site

$125 - $150/hr

The Senior Client Relations Analyst will support the Client Relations Senior Manager and Director ... Success in this role requires strong analytical skills, sound judgment, and the ability to manage ...

Ask Locala

Customer Success Intern

Coral Gables, FL · On-site

We're looking for a highly motivated intern to support our Client Services team. This is a hands-on ... Support inventory categorization, pricing, data analysis. * Assist with internal project ...

Ask Locala

Customer Success Intern

Miami, FL · On-site

We're looking for a highly motivated intern to support our Client Services team. This is a hands-on ... Support inventory categorization, pricing, data analysis. * Assist with internal project ...

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All JobsClient Success Analyst JobsClient Success Analyst Jobs in Miami, FL

Client Success Analyst information

See Miami, FL salary details

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How much do client success analyst jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for client success analyst in Miami, FL is $24.49, according to ZipRecruiter salary data. Most workers in this role earn between $19.09 and $27.60 per hour, depending on experience, location, and employer.

What is a client success analyst?

A Client Success Analyst is a professional who ensures that clients achieve their desired outcomes while using a company's products or services. They act as a bridge between the client and the company, providing support, troubleshooting issues, and identifying opportunities for clients to maximize value. Their responsibilities often include onboarding new clients, analyzing client data to track satisfaction and success, and collaborating with internal teams to resolve client concerns. Ultimately, they help foster long-term client relationships and drive customer retention.

How does a client success analyst typically collaborate with other departments to address client needs?

Client Success Analysts frequently work cross-functionally, partnering with teams such as Sales, Product, and Support to ensure client satisfaction. They often act as the main point of contact for client feedback, relaying concerns or feature requests to the appropriate internal teams. This collaboration helps drive process improvements, resolve issues efficiently, and ensures the client's voice is heard throughout the organization. Effective communication and relationship-building skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as a client success analyst, and why are they important?

To thrive as a Client Success Analyst, you need strong analytical abilities, customer relationship management skills, and a bachelor’s degree in business, marketing, or a related field. Familiarity with CRM software (such as Salesforce), data analysis tools, and project management systems is typically required. Excellent communication, problem-solving, and adaptability are crucial soft skills for building trust and proactively addressing client needs. These qualifications enable analysts to deliver value, foster long-term client satisfaction, and drive business growth.

What is the difference between Client Success Analyst vs Customer Support Specialist?

AspectClient Success AnalystCustomer Support Specialist
Required CredentialsBachelor's degree often in business, marketing, or related fields; certifications in customer success or CRM toolsHigh school diploma or equivalent; some roles prefer certifications in customer service or product knowledge
Work EnvironmentCollaborative, strategic, client-facing roles within SaaS or service companiesSupport-focused, troubleshooting, and issue resolution in call centers or online support platforms
Employer & Industry UsageUsed in SaaS, tech, and service industries to enhance client retention and satisfactionCommon across retail, telecom, tech, and service sectors for direct customer assistance

The main difference is that a Client Success Analyst focuses on proactive engagement, retention, and strategic account management, while a Customer Support Specialist handles reactive issue resolution and technical support. Both roles require strong communication skills, but the Client Success Analyst typically works more strategically to ensure long-term client success.

What are popular job titles related to Client Success Analyst jobs in Miami, FL?

For Client Success Analyst jobs in Miami, FL, the most frequently searched job titles are:

What job categories do people searching Client Success Analyst jobs in Miami, FL look for?

The top searched job categories for Client Success Analyst jobs in Miami, FL are:

What cities near Miami, FL are hiring for Client Success Analyst jobs?

Cities near Miami, FL with the most Client Success Analyst job openings:

Client Success Analyst jobs near you
Infographic showing various Client Success Analyst job openings in Miami, FL as of August 2026, with employment types broken down into 79% Full Time, 19% Part Time, and 2% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $50,929 per year, or $24.5 per hour.

Solutions Engineering Analyst

Assurant, Inc.

Miami, FL • On-site

$74K - $124K/yr

Full-time

Retirement

Re-posted yesterday

Key responsibilities

  • Help design and develop customized solutions that meet the unique needs of current and prospective clients.

  • Partner with the Director of Solutions Engineering to create technical blueprints and solution strategies for client implementations.

  • Support the sales process by contributing to RFP responses, proposals, and solution presentations.

Job description

The Solutions Engineering Analyst sits at the intersection of technology, business strategy, and client success. You'll have the opportunity to work on complex, high-impact initiatives, collaborate with teams around the world, and help create solutions that drive growth for our clients and Assurant alike.
** This is a hybrid role and will be required to be in the Miami office 3 days per week ***
What You'll Do
  • Help design and develop customized solutions that meet the unique needs of current and prospective clients.
  • Partner with the Director of Solutions Engineering to create technical blueprints and solution strategies that serve as the foundation for client implementations.
  • Support the sales process by contributing to RFP responses, proposals, and solution presentations.
  • Collaborate with Account Executives, Project Managers, and Implementation Managers to understand business requirements and translate them into actionable solutions.
  • Provide subject matter expertise throughout the sales and implementation lifecycle to ensure successful outcomes.
  • Work closely with Product Development, Compliance, and other cross-functional teams to ensure solutions align with regulatory requirements and company policies.
  • Build a strong understanding of Assurant's products, platforms, capabilities, and services, using that knowledge to recommend the best solutions for client needs.
  • Foster strong partnerships across the organization, balancing priorities and aligning stakeholders around shared business goals.
  • Collaborate with global teams on international opportunities, helping drive consistency, knowledge sharing, and successful solution delivery worldwide.
  • Support the communication and rollout of new client implementations, product launches, and service enhancements.
  • Contribute to strategic initiatives, committees, and special projects that support business growth and innovation.
  • Help connect people, processes, and technology to deliver solutions that create value for both clients and the business.

Qualifications
  • Bachelor's degree or equivalent technical degree.
  • 2+ years of experience in one or more of the following areas: client management, project management, business analysis, data analytics, product development, management information systems, or sales support.
  • 2+ years of experience working with technical platforms, system integrations, or interoperable technologies. Experience with Assurant systems is a plus.
  • Strong analytical and problem-solving skills with the ability to connect business needs to practical solutions.
  • Excellent communication and relationship-building skills, with a talent for collaborating across teams and functions.
  • Comfortable managing multiple priorities in a fast-paced, evolving environment.
  • Curious, proactive, and eager to learn new technologies, products, and business processes.

Why Assurant?
  • People First - we prioritize employee well-being and development
  • Empowerment - we enable our people to do their best work
  • Benefits effective day one
  • 401K Match - up to 6% dollar-for-dollar

The Company
Assurant, Inc. redefines the boundaries of protection - safeguarding and servicing connected devices, homes, automobiles, and commercial equipment in partnership with the world's most successful brands. As a Fortune 500 company operating in 21 countries, Assurant leads the way in leveraging insights and technology to transform customer connections that build loyalty and drive value. With more than 325 million consumers protected worldwide, Assurant is behind the scenes helping brands deliver reliable, meaningful experiences customers can count on, so brands can shine and customers can have peace of mind.
Global Impact
Assurant is a purpose-driven company committed to advancing a connected, respected, and protected world. Through our focus on Connected Communities, Respected Resources, and a Protected Planet, we integrate sustainability into our long-term strategy in ways that support our business, strengthen operations, and help us deliver value for clients, customers, employees, and communities.
Assurant Culture
The Assurant Way defines how we show up for our clients, customers, communities, and one another - with Common Sense, Common Decency, Uncommon Thinking, and Uncommon Results. Recognized on Forbes' list of the World's Best Employers, named among Fortune's America's Most Innovative Companies, and consistently ranked as a "Best/Great Place to Work" in 14 countries, Assurant attracts talented people who are passionate about service, practical innovation, and delivering meaningful results.
Benefits & Rewards
Assurant is committed to providing a competitive rewards package that offers market-competitive benefits and resources designed to support physical, emotional, financial, and social wellbeing.
#LI-Remote
#AssurantProudKS
ENT4643 - Solutions Engineering Analyst
Job Grade
11
Pay Range:
$74,600.00 - $124,700.00
Any posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position.
If there is no posting end date then this is a pipeline requisition, and we will continue to collect applications on an ongoing basis.
Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we'll bring you a place where you can thrive. Continue your career at Assurant. Learn how to apply.
For U.S. benefit information, visit myassurantbenefits.com. For benefit information outside the U.S., please speak with your recruiter.
What's the culture like at Assurant?
Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 15 countries and awarded the Fortune America's Most Innovative Companies recognition, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.
Company Overview
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world's leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.
Equal Opportunity Statement
Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.
For information regarding the collection, use, and protection of your personal information, please review our Privacy Notice available at Assurant Careers Privacy Notice.

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