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Client Success Agent Jobs in Spring Hill, TN (NOW HIRING)

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Client Success Agent information

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$10

$22

$44

How much do client success agent jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for client success agent in Spring Hill, TN is $22.77, according to ZipRecruiter salary data. Most workers in this role earn between $16.73 and $23.75 per hour, depending on experience, location, and employer.

What is a client success agent?

A client success agent is a professional responsible for ensuring clients are satisfied with a company's products or services. They often handle onboarding, support, and relationship management, using communication skills and customer management tools to promote retention and satisfaction.

What are some common challenges faced by client success agents and how can they be addressed?

Client Success Agents often encounter challenges such as managing multiple client accounts with varying needs, handling difficult conversations when clients are dissatisfied, and balancing proactive support with reactive problem-solving. Success in this role often relies on strong organizational skills, effective communication, and the ability to prioritize tasks under pressure. Building solid relationships with clients and collaborating closely with sales, support, and product teams helps address client issues efficiently and ensures a positive client experience.

Is client success a good career?

A career as a Client Success Agent involves helping clients achieve their goals, often requiring strong communication and problem-solving skills. It can be a stable and rewarding role with opportunities for advancement, especially in industries like SaaS and technology that value customer retention and satisfaction.

What are the key skills and qualifications needed to thrive as a client success agent?

To thrive as a Client Success Agent, you need strong communication, problem-solving, and relationship management skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM software such as Salesforce or HubSpot and proficiency with support ticketing systems are commonly required. Exceptional empathy, patience, and a proactive approach help build trust and rapport with clients. These capabilities are crucial for ensuring client satisfaction, retention, and long-term business growth.

What is the difference between Client Success Agent vs Customer Support Specialist?

AspectClient Success AgentCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer relationsOften high school diploma or equivalent; technical knowledge may be preferred
Work EnvironmentProactive engagement, building long-term client relationshipsReactive support, resolving immediate customer issues
Employer & Industry UsageUsed in SaaS, tech, and service industries focusing on retentionCommon across retail, telecom, and tech sectors for troubleshooting

The main difference is that Client Success Agents focus on proactive relationship management and client retention, while Customer Support Specialists primarily handle reactive issue resolution. Both roles require strong communication skills but serve different stages of the customer journey.

What does a client success agent do?

A Client Success Agent is responsible for ensuring that customers have a positive experience with a company's products or services. They act as a main point of contact for clients, helping to address questions, resolve issues, and provide ongoing support. Their goal is to build strong relationships, encourage customer loyalty, and help clients achieve their desired outcomes. Client Success Agents may also provide training, gather feedback, and collaborate with internal teams to improve services.

What job categories do people searching Client Success Agent jobs in Spring Hill, TN look for?

The top searched job categories for Client Success Agent jobs in Spring Hill, TN are:

What cities near Spring Hill, TN are hiring for Client Success Agent jobs?

Cities near Spring Hill, TN with the most Client Success Agent job openings:

Client Success Agent jobs near you
Infographic showing various Client Success Agent job openings in Spring Hill, TN as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $47,362 per year, or $22.8 per hour.

Client Executive

Team Wireless - Verizon Authorized Retailer

Nashville, TN • Remote

$83K - $150K/yr

Full-time

Posted 25 days ago

Job description

Position
Client Executive
Reports To:
Associate Director – Business Sales
Director – Outside Sales
Position Summary
Our Outside Sales team has grown significantly, and to continue serving our business clients, we are looking for an innovative, high-performing Client Executive.
The Client Executive generates revenue through consultative selling and account management for new and existing Verizon business accounts. This role is responsible for driving new business, executing sales strategy, and delivering profitable gross profit growth. It also requires consistent productivity, new customer acquisition, and sustained revenue growth within an assigned territory.
Customers rely on solutions that improve efficiency and security so they can achieve their goals. You will identify their most important challenges and recommend the right mix of security, unified communications, and network solutions. With the full portfolio of Team Wireless and Verizon Business services, you will build tailored solutions that meet critical client needs.
You will use your energy and expertise to develop and deliver solutions that not only meet client expectations, but exceed them.
What we're looking for...
You see the big picture and focus on making the greatest possible impact. You communicate confidently with a wide range of audiences and translate technology benefits into clear, business-focused language. You are driven to succeed, help others perform at their best, and understand that your success is tied to your clients’ success.
Core Responsibilities
  • Revenue amp; Growth Leadership
  • Drive new business sales growth across assigned markets
  • Develop and execute scalable outside sales strategies
  • Collaborate with the strategy team, developing and executing business plans, driving executive-level contact planning and ensuring effective team communication
  • Streamline processes and effectively leading sales activities and forecasting.
  • Being the specialist on our offerings and knowing what the competition is doing.
  • Ensure customer satisfaction at all levels.
Achieve TEAM Wireless targets for:
  • Gross Profit (GP)
  • Net Adds
  • Business Account Growth
  • Account Retention
  • Device amp; Service Attach Rates
  • Forecast and manage sales pipeline performance
  • Sales Activity and module research
  • Lead and develop self through personal accountability
  • Achieve and Exceed performance expectations and accountability standards
  • Prepare and attend weekly / monthly funnel pipeline and performance reviews
  • Embrace a culture of accountability, ownership, and execution
  • Market Expansion amp; Business Development
  • Identify and execute new market expansion opportunities
  • Develop relationships with local business communities
  • Drive strategic partnerships within target industries
  • Execute enterprise and SMB customer acquisition strategies
  • Evaluate competitive landscape and market positioning
  • Performance Management amp; Accountability
Own personal performance metrics including:
  • Sales productivity
  • Gross Profit per sale
  • Sales conversion rates
  • New account acquisition
  • Ensure consistent use of CRM and pipeline tracking tools
Desired Qualifications
  • At least two years of relevant experience, demonstrated through prior work experience
  • Proven ability to deliver sustained revenue growth
  • Strong knowledge of wireless, telecom, or technology sales
  • Demonstrated ability to adapt and deliver results in changing circumstances
  • Strong experience acquiring new logos and growing existing accounts
  • Experience selling complex managed network and security solutions
  • Strong network of C-level client relationships
  • Bilingual fluency in English and Spanish where appropriate
  • Willingness to travel up to 20% with rare needs to stay overnight
Preferred Qualifications
  • Must have a valid Driver's License
  • Experience with Verizon and/or a Verizon Wireless indirect agent environment
  • Knowledge of carrier programs and indirect sales models
  • Proficiency with CRM platforms such as Salesforce
  • Understanding of wireless indirect compensation benchmarks
  • Passion for strategic sales roles
  • Experience selling complex technical solutions and/or systems integration services
  • Track record of meeting challenging sales goals
  • Ability to manage multiple projects and deals under tight deadlines
  • Ability to build strong, trusted relationships with executive-level customers
If Team Wireless and this role seem like a good fit, we encourage you to apply even if you do not meet every preferred qualification listed above.
Where you’ll be working
This is a field-based position with approximately 20% travel. The majority of this work is conducted at client sites and in-market locations, with administrative responsibilities completed remotely or in office.
Commission / Override:
10.5% - 38.5% of Gross Profit according to quota attainment
Total On-Target Earnings (OTE):
$83,000 – $150,000+

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