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Client Success Advisor Jobs in Chicago, IL (NOW HIRING)

Vizient

Lead Hybrid Product Advisor

Chicago, IL · On-site

$102K - $179K/yr

Collaborate with Product Management, Data Science, Client Success, Training, and Technical teams to ... Represent the Product Advisor function in cross-functional initiatives by providing subject matter ...

L2tmedia.com

Digital Advisor

Evanston, IL · On-site

The Digital Advisor will advise clients on their digital marketing strategy with focus on the ... Act as a contact for members of the Sales Team, provide information and individual client success ...

L2tmedia.com

Digital Advisor

Evanston, IL · On-site

The Digital Advisor will advise clients on their digital marketing strategy with focus on the ... Act as a contact for members of the Sales Team, provide information and individual client success ...

Epsilon

Lead, Client Leadership

Chicago, IL · On-site

Client Success : Drive measurable outcomes by implementing tailored solutions that address unique ... success. * Leadership Excellence : Act as a trusted advisor, delivering thought leadership to ...

Pinterest

Sr. Client Partner, Mid-Market

Chicago, IL · Hybrid

Success in this role depends on your ability to drive substantial revenue growth and spearhead a ... advisor while maintaining sound judgment and a high bar for quality. In-Office Requirement ...

Vizient

Lead Strategic Solutions Advisor

Chicago, IL · On-site

$104K - $138K/yr

Drive cross-functional collaboration across product, strategy, analytics, sales, and client success ... Mentor and coach Product Advisors/CSAs, drive consistency in client engagement practices, and ...

Darwill, Inc.

Client Growth Director

Villa Park, IL · On-site

This role serves as both a growth strategist and trusted advisor, helping clients leverage Darwill ... Proven success growing revenue within existing client relationships. * Deep understanding of local ...

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Showing results 21-40

All JobsClient Success Advisor JobsClient Success Advisor Jobs in Chicago, IL

Client Success Advisor information

See Chicago, IL salary details

$21.6K

$52.9K

$88.7K

How much do client success advisor jobs pay per year?

As of Aug 17, 2026, the average yearly pay for client success advisor in Chicago, IL is $52,897.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,200.00 and $60,300.00 per year, depending on experience, location, and employer.

What is a client success advisor?

A Client Success Advisor is a professional who works with clients to ensure they have a positive experience with a company's products or services. Their main goal is to build strong relationships, address client needs, and help clients achieve their desired outcomes. They often provide onboarding support, ongoing education, and act as a liaison between the client and internal teams. By proactively addressing concerns and identifying opportunities for improvement, Client Success Advisors help increase client satisfaction and retention.

What skills and qualifications are needed to thrive as a client success advisor?

To thrive as a Client Success Advisor, you need strong interpersonal skills, a background in customer service or account management, and often a relevant bachelor's degree. Familiarity with CRM software like Salesforce, customer support platforms, and data analysis tools is typically required. Outstanding communication, problem-solving abilities, and empathy help build lasting client relationships and resolve issues proactively. These skills ensure clients receive value from services, driving satisfaction, retention, and business growth.

How does a client success advisor typically collaborate with other departments to enhance the client experience?

As a Client Success Advisor, collaboration with departments such as Sales, Product, and Support is essential to ensure that clients achieve their desired outcomes. You will often act as a bridge, communicating client feedback and needs to internal teams, helping to prioritize feature requests or address service issues. This role requires strong interpersonal skills and proactive communication to align resources and maintain a seamless client journey. Regular meetings and shared documentation are common practices to facilitate effective cross-functional collaboration.

What is the difference between Client Success Advisor vs Customer Support Specialist?

AspectClient Success AdvisorCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in client management or account managementHigh school diploma or equivalent; technical or product knowledge often preferred
Work EnvironmentProactively manages client accounts, builds relationships, and ensures satisfactionResponds to customer inquiries, troubleshooting, and resolving issues
Employer & Industry UsageUsed in SaaS, consulting, and service industries focusing on client retentionCommon across tech, retail, and service sectors for customer assistance

The main difference is that a Client Success Advisor focuses on proactive relationship management and ensuring long-term client success, while a Customer Support Specialist primarily handles reactive support and issue resolution. Both roles require strong communication skills, but the Advisor role emphasizes strategic engagement and account growth.

What are popular job titles related to Client Success Advisor jobs in Chicago, IL?

For Client Success Advisor jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Client Success Advisor jobs in Chicago, IL look for?

The top searched job categories for Client Success Advisor jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Client Success Advisor jobs?

Cities near Chicago, IL with the most Client Success Advisor job openings:

Client Success Advisor jobs near you
Infographic showing various Client Success Advisor job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $52,897 per year, or $25.4 per hour.

Lead Hybrid Product Advisor

Vizient

Chicago, IL • On-site

$102K - $179K/yr

Full-time

Re-posted 22 hours ago

Job description

When you're the best, we're the best. We instill an environment where employees feel engaged, satisfied and able to contribute their unique skills and talents while living and working as their authentic selves. We provide extensive opportunities for personal and professional development, building both employee competence and organizational capability to fuel exceptional performance through an inclusive environment both now and in the future.

Summary:

In this role, you will serve as a strategic advisor and subject matter expert for Vizient's Clinical Data Base (CDB) and Procedural Analytics (PA) solutions. You will partner with clients to optimize the use of healthcare analytics through consultative guidance, education, and data-driven insights that improve clinical, operational, and financial performance. You will lead complex client engagements, collaborate across cross-functional teams, influence product adoption strategies, and mentor colleagues while supporting continuous product innovation and client success.

Responsibilities:

  • Serve as the primary strategic advisor for a portfolio of clients, building trusted relationships and providing consultative guidance.
  • Drive adoption and optimization of CDB and PA solutions through ongoing client engagement, education, and best-practice recommendations.
  • Analyze complex healthcare data to identify opportunities that improve quality, cost, utilization, and operational performance.
  • Deliver product demonstrations, customized training sessions, webinars, and presentations to clinical, operational, and executive audiences.
  • Collaborate with Product Management, Data Science, Client Success, Training, and Technical teams to address client needs and enhance the client experience.
  • Lead strategic initiatives including client onboarding, implementation support, product launches, and client success programs.
  • Gather and communicate client feedback, market trends, and product enhancement opportunities to support solution development and roadmap planning.
  • Partner with internal stakeholders to identify opportunities for process improvements that enhance client outcomes and operational effectiveness.
  • Represent the Product Advisor function in cross-functional initiatives by providing subject matter expertise and supporting strategic business objectives.
  • Develop client engagement strategies that increase product utilization, value realization, and long-term partnerships.
  • Mentor and coach Product Advisor team members by providing guidance, knowledge sharing, and leadership support.
  • Maintain expertise in healthcare industry trends, benchmarking methodologies, regulatory requirements, and Vizient analytics solutions.

Qualifications:

  • Relevant degree in Healthcare Administration, Business, Analytics, Nursing, Public Health, or a related field preferred.
  • 7 or more years of relevant experience required.
  • Strong knowledge of healthcare analytics, performance improvement, benchmarking, quality metrics, and cost analysis methodologies required.
  • Advanced analytical skills with the ability to translate complex data into actionable insights and recommendations required.
  • Excellent written, verbal, presentation, and facilitation skills required.
  • Demonstrated ability to influence cross-functional teams and lead initiatives without direct authority required.
  • Demonstrated ability to build collaborative relationships with internal and external stakeholders required.
  • Proficiency in interpreting healthcare data and communicating findings to diverse audiences with varying levels of technical expertise.
  • Strong client relationship management and consultative problem-solving skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Willingness to travel.

Estimated Hiring Range:

At Vizient, we consider skills, experience, and organizational needs in our compensation approach. Geographic factors may adjust the range estimate and hires typically fall below the top range. Compensation decisions are tailored to individual circumstances. The current salary range for this role is $102,400.00 to $179,000.00.

This position is also incentive eligible.

Vizient has a comprehensive benefits plan! Please view our benefits here:

http://www.vizientinc.com/about-us/careers

Equal Opportunity Employer: Females/Minorities/Veterans/Individuals with Disabilities

The Company is committed to equal employment opportunity to all employees and applicants without regard to race, religion, color, gender identity, ethnicity, age, national origin, sexual orientation, disability status, veteran status or any other category protected by applicable law.

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