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Client Success Advisor Jobs in Calgary, AB (NOW HIRING)

Long View Systems

Account Manager

Calgary, AB · On-site

CA$92K - CA$121K/yr

Success is measured through customer satisfaction, revenue growth, pipeline development, and account expansion. A Day in the Life: * Own client relationships and act as a trusted advisor and primary ...

Royal Bank of Canada

Investment Advisor

Calgary, AB

You have excellent people and problem-solving skills that help you build and maintain client ... Experience in a direct marketing role, financial services and shown success in high value sales and ...

Royal Bank of Canada

Investment Advisor

Calgary, AB · On-site

You have excellent people and problem-solving skills that help you build and maintain client ... Experience in a direct marketing role, financial services and shown success in high value sales and ...

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Showing results 21-40

All JobsClient Success Advisor JobsClient Success Advisor Jobs in Calgary, AB

Client Success Advisor information

See Calgary, AB salary details

$20.5K

$55.3K

$125K

How much do client success advisor jobs pay per year?

As of Sep 7, 2026, the average yearly pay for client success advisor in Calgary, AB is $55,306.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,500.00 and $59,500.00 per year, depending on experience, location, and employer.

What is a client success advisor?

A Client Success Advisor is a professional who works with clients to ensure they have a positive experience with a company's products or services. Their main goal is to build strong relationships, address client needs, and help clients achieve their desired outcomes. They often provide onboarding support, ongoing education, and act as a liaison between the client and internal teams. By proactively addressing concerns and identifying opportunities for improvement, Client Success Advisors help increase client satisfaction and retention.

What skills and qualifications are needed to thrive as a client success advisor?

To thrive as a Client Success Advisor, you need strong interpersonal skills, a background in customer service or account management, and often a relevant bachelor's degree. Familiarity with CRM software like Salesforce, customer support platforms, and data analysis tools is typically required. Outstanding communication, problem-solving abilities, and empathy help build lasting client relationships and resolve issues proactively. These skills ensure clients receive value from services, driving satisfaction, retention, and business growth.

How does a client success advisor typically collaborate with other departments to enhance the client experience?

As a Client Success Advisor, collaboration with departments such as Sales, Product, and Support is essential to ensure that clients achieve their desired outcomes. You will often act as a bridge, communicating client feedback and needs to internal teams, helping to prioritize feature requests or address service issues. This role requires strong interpersonal skills and proactive communication to align resources and maintain a seamless client journey. Regular meetings and shared documentation are common practices to facilitate effective cross-functional collaboration.

What is the difference between Client Success Advisor vs Customer Support Specialist?

AspectClient Success AdvisorCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in client management or account managementHigh school diploma or equivalent; technical or product knowledge often preferred
Work EnvironmentProactively manages client accounts, builds relationships, and ensures satisfactionResponds to customer inquiries, troubleshooting, and resolving issues
Employer & Industry UsageUsed in SaaS, consulting, and service industries focusing on client retentionCommon across tech, retail, and service sectors for customer assistance

The main difference is that a Client Success Advisor focuses on proactive relationship management and ensuring long-term client success, while a Customer Support Specialist primarily handles reactive support and issue resolution. Both roles require strong communication skills, but the Advisor role emphasizes strategic engagement and account growth.

What job categories do people searching Client Success Advisor jobs in Calgary, AB look for?

The top searched job categories for Client Success Advisor jobs in Calgary, AB are:

What cities near Calgary, AB are hiring for Client Success Advisor jobs?

Cities near Calgary, AB with the most Client Success Advisor job openings:

Client Success Advisor jobs near you
Infographic showing various Client Success Advisor job openings in Calgary, AB as of August 2026, with employment types broken down into 79% Full Time, 18% Part Time, and 3% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $55,306 per year, or $26.6 per hour.

SENIOR BUSINESS ADVISOR, ARTIFICIAL INTELLIGENCE, Advisory Services - Calgary

Business Development Bank of Canada

Calgary, AB • Hybrid

Full-time

Medical, Retirement, PTO

Posted 7 days ago

Key responsibilities

  • Act as a senior advisor to entrepreneurs and management teams on AI strategy, readiness, and adoption.

  • Lead diagnostic engagements assessing data maturity, operational processes, and organizational readiness for AI adoption.

  • Lead and oversee the delivery of AI advisory mandates, ensuring quality, impact, and alignment with advisory methodologies.

Job description

We are banking at another level.

Choosing BDC as your employer means working in a healthy, inclusive, and skilled workplace that puts forward the best conditions to bring together unique teams where employees are empowered to act. It also means being at the centre of ambitious economic and financial projects to see further and to do things differently, to fuel the success of Canadian entrepreneurs.

Choosing BDC as your employer also means:

  • Flexible and competitive benefits, including an Employee Savings and Investment Plan where BDC matches part of your voluntary contributions, a Defined Benefit Pension Plan, a $750 wellness and health care spending account, to name a few

  • In addition to paid vacation each year, five personal days, sick days as necessary, and our offices are closed from December 25 to January 1

  • A hybrid work model that truly balances work and personal life

  • Opportunities for learning, training and development, and much more...

Explore the BDC Way in our Culture Book


POSITION OVERVIEW


The Senior Business Advisor for AI, serves as a trusted strategic advisor to Canadian entrepreneurs and executive teams seeking to leverage artificial intelligence to improve performance, productivity, and longterm competitiveness. Operating at the intersection of business strategy, operations, and emerging technology, this role helps clients move from AI curiosity to practical, valuedriven adoption.


The Advisor works with SMEs across industries to assess AI readiness, identify highimpact use cases, define responsible AI strategies, and oversee the delivery of AIenabled advisory mandates. The role emphasizes business outcomes, governance, and adoption rather than technical model development, ensuring AI initiatives are aligned with client strategy, data maturity, and operational realities .


CHALLENGES TO BE MET


Client Advisory & Engagement Leadership

  • Act as a senior advisor to entrepreneurs and management teams on AI strategy, readiness, and adoption, translating complex AI concepts into clear business decisions and priorities.
  • Lead diagnostic engagements assessing data maturity, operational processes, and organizational readiness for AI adoption.
  • Identify, prioritize, and validate AI use cases that deliver measurable business value (e.g., productivity, revenue growth, cost optimization, customer experience).
  • Provide executivelevel guidance on AI risk, ethics, governance, and responsible use in alignment with organizational values and regulatory expectations .

Mandate Delivery & Oversight

  • Lead and oversee the delivery of standard and customized AI advisory mandates, ensuring quality, impact, and alignment with advisory methodologies.
  • Coordinate with internal specialists, delivery consultants, and external partners as required to execute AIenabled solutions.
  • Ensure strong client adoption through change management, capability transfer, and executive alignment.
  • Maintain accountability for mandate outcomes, timelines, scope, and client satisfaction.

AI Strategy, Governance & Thought Leadership

  • Support the development and evolution of AI advisory offerings, frameworks, and tools, incorporating best practices in responsible and ethical AI use.
  • Contribute to internal thought leadership, training materials, and workshops to build AI literacy among advisors and clients.
  • Represent the AI advisory practice in business development activities, client presentations, and selected external events.
  • Stay current on AI trends, platforms, and the Canadian AI ecosystem to inform client advice and solution design .

WHAT WE ARE LOOKING FOR


Qualifications & Experience

Required

  • 8+ years of experience in management consulting, technology advisory, digital transformation, or related strategic advisory roles.
  • Proven experience advising senior executives on business strategy, operations, or technologyenabled transformation.
  • Demonstrated experience applying artificial intelligence in a business context (strategy, usecase design, adoption, or governance).
  • Strong understanding of AI concepts (e.g., machine learning, NLP, generative AI) at a conceptual and applied business level (not handson model development).
  • Excellent communication and executive presence, with the ability to influence and guide decisionmakers.
  • Proven ability to lead complex advisory mandates and manage multiple stakeholders.

Preferred

  • Experience working with SMEs across diverse industries.
  • Exposure to data strategy, analytics, automation, or enterprise systems.
  • Familiarity with AI governance, ethics, and risk management frameworks.
  • Bilingualism in English and French is an asset.

Proudly one of Canada's Top 100 Employers and one of Canada's Best Diversity Employers, we are committed to fostering a diverse, equitable, inclusive and accessible environment where all employees can thrive and feel empowered to bring their whole selves to work. If you require an accommodation to complete your application, please do not hesitate to contact us at accessibility@bdc.ca.

While we appreciate all applications, we advise that only the candidates selected to participate in the recruitment process will be contacted.

Apply