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Client Success Advisor Jobs in Connecticut (NOW HIRING)

Financial Advisor

Essex, CT ยท On-site

$80 - $120/hr

Sullivan Financial Advisors, a 20-year-old business whose purpose is about life at maximum ... ensure client success. * Empowered: Creates an environment where clients and team members feel ...

... a trusted advisor after implementation and go-live. The Customer Success Manager will be ... They should be comfortable managing complex client relationships, working across internal teams ...

Showing results 21-40

Client Success Advisor information

See Connecticut salary details

$20K

$48.8K

$81.8K

How much do client success advisor jobs pay per year?

As of Sep 6, 2026, the average yearly pay for client success advisor in Connecticut is $48,809.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,100.00 and $55,600.00 per year, depending on experience, location, and employer.

What is a client success advisor?

A Client Success Advisor is a professional who works with clients to ensure they have a positive experience with a company's products or services. Their main goal is to build strong relationships, address client needs, and help clients achieve their desired outcomes. They often provide onboarding support, ongoing education, and act as a liaison between the client and internal teams. By proactively addressing concerns and identifying opportunities for improvement, Client Success Advisors help increase client satisfaction and retention.

What skills and qualifications are needed to thrive as a client success advisor?

To thrive as a Client Success Advisor, you need strong interpersonal skills, a background in customer service or account management, and often a relevant bachelor's degree. Familiarity with CRM software like Salesforce, customer support platforms, and data analysis tools is typically required. Outstanding communication, problem-solving abilities, and empathy help build lasting client relationships and resolve issues proactively. These skills ensure clients receive value from services, driving satisfaction, retention, and business growth.

How does a client success advisor typically collaborate with other departments to enhance the client experience?

As a Client Success Advisor, collaboration with departments such as Sales, Product, and Support is essential to ensure that clients achieve their desired outcomes. You will often act as a bridge, communicating client feedback and needs to internal teams, helping to prioritize feature requests or address service issues. This role requires strong interpersonal skills and proactive communication to align resources and maintain a seamless client journey. Regular meetings and shared documentation are common practices to facilitate effective cross-functional collaboration.

What is the difference between Client Success Advisor vs Customer Support Specialist?

AspectClient Success AdvisorCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in client management or account managementHigh school diploma or equivalent; technical or product knowledge often preferred
Work EnvironmentProactively manages client accounts, builds relationships, and ensures satisfactionResponds to customer inquiries, troubleshooting, and resolving issues
Employer & Industry UsageUsed in SaaS, consulting, and service industries focusing on client retentionCommon across tech, retail, and service sectors for customer assistance

The main difference is that a Client Success Advisor focuses on proactive relationship management and ensuring long-term client success, while a Customer Support Specialist primarily handles reactive support and issue resolution. Both roles require strong communication skills, but the Advisor role emphasizes strategic engagement and account growth.

What are popular job titles related to Client Success Advisor jobs in Connecticut?

For Client Success Advisor jobs in Connecticut, the most frequently searched job titles are:

What job categories do people searching Client Success Advisor jobs in Connecticut look for?

The top searched job categories for Client Success Advisor jobs in Connecticut are:

What cities in Connecticut are hiring for Client Success Advisor jobs?

Cities in Connecticut with the most Client Success Advisor job openings:

Infographic showing various Client Success Advisor job openings in Connecticut as of August 2026, with employment types broken down into 81% Full Time, 17% Part Time, and 2% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $48,809 per year, or $23.5 per hour.

$80 - $120/hr

Other

Retirement

Posted 5 days ago


Job description

Sullivan Financial Advisors, a 20-year-old business whose purpose is about life at maximum potential, welcomes you.

We all work together towards a goal of bringing in 1 billion in assets under management within the next 10 years.

We specialize in holistic financial planning, our sweet spot. If you want to belong to a team that does that well every day, this companyโ€™s a great fit for you.

Our clients are fun, open-minded Connecticut shoreline women, 40-55, head of household and decision-makers, with $1M+ investable assets. If you have experience working with this type of client โ€“ or want that experience โ€“ this role will be a great fit.

You will love it here if these things resonate with how you show up:

  • Doesnโ€™t Give Up. Committed to finding solutions for both clients and team members, going above and beyond to deliver results. Takes ownership of both successes and setbacksโ€”when setbacks happen, they become teaching moments. Uses the Experience Transformer to turn challenges into positive learning opportunities, enhancing processes for the future.
  • Positive + Fun: Maintains an upbeat attitude that creates a comfortable and relaxed atmosphere, contagious to both clients and colleagues. Fosters a fun work environment, even in high-stress situations, to help clients feel at ease when they may be overwhelmed.
  • Problem Solver / Innovative: Proactively seeks solutions independently before consulting leadership, bringing creativity and innovation to client experience and company efficiency. Stays current with industry trends and technology, constantly seeking ways to improve and implement with the team.
  • Great With People / Client-Centric: Naturally engaging with clients, prospects, industry colleagues, and team members, fostering a positive and fun environment. Builds strong, longโ€‘term relationships and ensures a clientโ€‘centric approach is always a priority.
  • Eager (to grow + jump in): Committed to both personal and professional growth, readily takes on new challenges with a proactive, positive attitude. In a small firm, demonstrates a willingness to jump in wherever needed to keep the team on track and ensure client success.
  • Empowered: Creates an environment where clients and team members feel supported to take initiative and develop skills. Empowers clients with the knowledge and confidence to manage their financial futures, making informed decisions independently.
  • Sees it through to the end: Follows through on tasks, consistently delivering on commitments. Always does what they say they will do, ensuring reliability and trustworthiness in every project.

Youโ€™ll love coming to work every day if you get, want, and have the capacity to do:

  • Meeting Prep + Follow-ups for advisory team
  • Lead on emerging clients
  • Lead on employee education for 401(k) Plan Clients
  • Maintain and update Client Financial Data + Model
  • Maintain & Build Client Relationships
  • Prospect Qualified Clients
  • Act as liaison between advisory and operations departments

Youโ€™ll have success here if you value clear processes and feel qualified to do the following things:

  • Prep and conduct existing client review meetings
  • Identify additional opportunities within existing clients
  • Prospect within identified client profile through our internal marketing process

We train our team to help them succeed, and everyone on our team helps with our success. In this role, youโ€™ll be accountable to hit the following numbers each week + month:

  • # client outreach checkโ€‘ins
  • # review meetings scheduled + # of review meetings conducted
  • # AUM + Insurance premium closed
Requirements:
  • Life/disability Insurance and Series 65 (or equivalent) investments licenses
  • Bachelorโ€™s degree and CFPยฎ (Certified Financial Planner) designation required
  • Demonstrated experience in Life Insurance, annuities, and investment advisory services
  • Demonstrate an ability to verbalize and write with confidence and clarity
  • Excel in working with team members and working individually

If you want to come to work, learn, and hit those numbers, youโ€™ll be recognized and rewarded.

Our company runs on EOS. That means as a member of this team, you will have a leader who:

  • Makes sure you have the necessary tools
  • Acts with the greater good in mind
  • Delegates appropriately
  • Takes time to truly understand your role and how you can help the company
  • Makes their expectations clear
  • Communicates well
  • Meets oneโ€‘onโ€‘one with you quarterly or more, if needed
  • Rewards and recognizes your performance

This role offers an annual salary compensation within a range of $80,000-$120,000, commensurate with experience and aligned with industry standards. This role also includes an annual bonus based on individual production and overall company performance.

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