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Client Success Account Manager Jobs in Tennessee

greenpath, inc.

Client Success Specialist

Nashville, TN · On-site

$16.50 - $18.38/hr

As a Client Success Specialist (CSS), you'll be the heart of our mission--supporting clients ... Support client accounts and ensure seamless account management. * Manage proposals, payments ...

Lyra Technology Group

Account Manager

Knoxville, TN · On-site

Provide regular feedback to leadership on trends, service gaps, and opportunities, and support efforts to make client success processes repeatable and scalable. Our ideal Account Manager has the ...

Lyra Technology Group

Account Manager

Knoxville, TN · On-site

$90K/yr

Provide regular feedback to leadership on trends, service gaps, and opportunities, and support efforts to make client success processes repeatable and scalable. Our ideal Account Manager has the ...

Wealth Access

Head of Sales & Client Success

Nashville, TN · On-site

$180 - $280/hr

... management, and professional development * Maintain andreporton pipeline, retention, and account health to theExecutive leadership team. * Evaluate anditerateon sales and client success playbooks ...

APR

Personal Lines Account Manager

Nashville, TN

$75K/yr

Insurance Job: Personal Lines Account Manager | Personal Lines Account Executive Salary: $75K ... Join the team and contribute to our client's success and agency's growth. All inquiries will be ...

i3 Verticals

Key Account Manager

Nashville, TN · On-site +1

Key Account Manager DEPARTMENT: Transportation REPORTS TO: Executive Vice President JOB LOCATION ... Client Engagement: The success of this role will measured by improved engagement between i3V and ...

i3 Verticals

Key Account Manager

Nashville, TN · Remote

Key Account Manager DEPARTMENT: Transportation REPORTS TO: Executive Vice President JOB LOCATION ... Client Engagement: The success of this role will measured by improved engagement between i3V and ...

Alera Group

Associate Account Manager

Knoxville, TN · Hybrid

$31 - $40.87/hr

OVERVIEW Associate Account Manager - Employee Benefits Hybrid | Local to Knoxville, Tennessee At ... long-term client success * Assist with benefit analysis, carrier marketing, and strategic ...

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Showing results 21-40

All JobsClient Success Account JobsClient Success Account Manager JobsClient Success Account Manager Jobs in Tennessee

Client Success Account Manager information

See Tennessee salary details

$24.3K

$61.6K

$102.6K

How much do client success account manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for client success account manager in Tennessee is $61,622.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $73,700.00 per year, depending on experience, location, and employer.

What is the difference between Client Success Account Manager vs Customer Support Specialist?

AspectClient Success Account ManagerCustomer Support Specialist
CredentialsRelevant experience, sometimes certifications in customer success or account managementBasic technical knowledge, customer service training
Work EnvironmentProactive engagement, strategic planning, account growthReactive support, troubleshooting, issue resolution
Employer & Industry UsageTech, SaaS, B2B servicesRetail, telecom, software
Search & Comparison IntentUnderstanding account management roles, career pathsCustomer issue resolution, technical support roles

The Client Success Account Manager focuses on building long-term client relationships, ensuring satisfaction, and driving account growth. In contrast, a Customer Support Specialist primarily handles reactive customer issues and technical troubleshooting. While both roles require strong communication skills, the Account Manager's role is more strategic and proactive, often involving account planning and upselling, whereas the Support Specialist's role is reactive and task-oriented.

What are the key skills and qualifications needed to thrive as a client success account manager?

To thrive as a Client Success Account Manager, you need a solid background in account management, customer relationship building, and a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) software, analytics tools, and sometimes certifications such as CSM (Certified Customer Success Manager) are typically required. Outstanding communication, problem-solving abilities, and a proactive, client-focused mindset set top performers apart. These skills are crucial for ensuring customer satisfaction, driving retention, and fostering long-term business growth.

How does a client success account manager typically collaborate with internal teams to address client needs?

As a Client Success Account Manager, you’ll regularly collaborate with teams such as sales, product development, and customer support to ensure clients receive exceptional service. You’ll act as a bridge, relaying client feedback and requirements to internal stakeholders and coordinating solutions to address challenges. This cross-functional teamwork is essential for resolving issues quickly, identifying upsell opportunities, and enhancing overall client satisfaction. Strong communication skills and the ability to manage multiple priorities are key to thriving in this collaborative environment.

What does a client success account manager do?

A Client Success Account Manager is responsible for building and maintaining positive relationships with clients to ensure their satisfaction with a company's products or services. They act as the main point of contact for clients, address any issues or concerns, and help clients achieve their desired outcomes through effective communication and support. Their goal is to retain clients, encourage repeat business, and identify opportunities for upselling or cross-selling. They often collaborate closely with sales, product, and support teams to ensure client needs are met. Ultimately, they play a key role in improving customer loyalty and long-term business success.
What are popular job titles related to Client Success Account Manager jobs in Tennessee? For Client Success Account Manager jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Client Success Account Manager jobs in Tennessee look for? The top searched job categories for Client Success Account Manager jobs in Tennessee are:
What cities in Tennessee are hiring for Client Success Account Manager jobs? Cities in Tennessee with the most Client Success Account Manager job openings:
Client Success Account Manager jobs near you
Infographic showing various Client Success Account Manager job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $61,622 per year, or $29.6 per hour.

Client Success Specialist

greenpath, inc.

Nashville, TN • On-site

$16.50 - $18.38/hr

Full-time

Posted 19 days ago

Job description

Join Our Mission-Driven Team as a Client Success Specialist
Location: Remote
Employment Type: Full-Time
Department: Client Services

Training Start Date: August 31st, 2026 (Training is mandatory)

About the Role

At GreenPath, we believe in empowering people to lead financially healthy lives. As a Client Success Specialist (CSS), you’ll be the heart of our mission—supporting clients enrolled in our Debt Management Program and helping them achieve their financial goals. If you're eager to grow your financial knowledge - like learning how to calculate percentages, understand credit reporting, and review real-life financial documents - this role is for you.
You’ll thrive in a swift, multi-channel call center environment where empathy, innovation, and teamwork are key. If you’re passionate about delivering exceptional service and making a real difference, we want to hear from you!

???? Video - Meet The Hiring Team: Linda, Leslie, & Tiffany

What You’ll Do

• Provide top-tier support via phone to clients on our Debt Management Program.

• Taking back-to-back calls in a call center environment.
• Support client accounts and ensure seamless account management.
• Manage proposals, payments, deposits, and creditor communications.
• Proactively review client accounts to identify and resolve issues
• Maintain accurate records and ensure compliance with state regulations.
• Collaborate across departments to ensure seamless client experience.

• Encourage and motivate clients throughout their financial journey.


What You Bring

• 2–3 years of customer service experience (call center preferred).
• Associate’s degree preferred; Bachelor’s degree may substitute for experience.
• A strong sense of professionalism is essential when supporting clients through sensitive financial situations.
• Strong communication skills—empathetic, professional, and clear.
• Tech-savvy with experience in Windows-based systems and CRM tools.

• Comfort with numbers and basic financial calculations, including reviewing credit card statements, due dates, and payment schedules.
• Bilingual (English/Spanish) a plus!

Remote Work From Home Requirements

• A private, enclosed room with a door.
• Hard‑wired internet connection (ethernet required) and standard broadband internet.
• Security camera in addition to standard computer setup.
• Home environment must support productivity; remote work is not a replacement for caregiving.

Internet Requirements- Standard Broadband Internet

• 200 Mbps minimum for a single‑person residence
• 400 Mbps minimum for residences with 2+ people

???? Why GreenPath?

• A mission‑driven organization with over 60 years of impact in financial wellness.
• A culture rooted in Integrity, Quality, and Teamwork.
• Growth and development opportunities.
• Supportive, inclusive, and collaborative work environment.
• Competitive compensation and benefits.

Additional Details

Monday - Friday work schedule

Hours are typically 8 am - 5 pm or 9 am - 6 pm. One late night shift is required each week. The late night shift is typically 10 AM - 7 PM or 11 AM - 8 PM.

*Must be comfortable working in a structured, performance-driven environment.

Training:
• Begins August 31st, 2026
• Mandatory, full‑time for three weeks. Typically training is from 10 AM - 7 PM EASTERN Time.
• After training, you transition into your regular schedule.

Ready to Support Clients on Their Path to Financial Wellness?

Apply today and become part of a team committed to making a difference; one call at a time.