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Client Success Account Manager Jobs in Tennessee

Alera Group

Associate Account Manager

Knoxville, TN · On-site

$31 - $40.87/hr

OVERVIEW Associate Account Manager - Employee Benefits Hybrid | Local to Knoxville, Tennessee At ... long-term client success * Assist with benefit analysis, carrier marketing, and strategic ...

Varsity Brands

Associate Account Manager

Memphis, TN · On-site

$119K - $124K/yr

... client success * Demonstrate strong attention to detail while managing multiple deadlines and ... Support Account Managers in coordinating multiple camp locations simultaneously, ensuring alignment ...

corpay

Account Manager

Brentwood, TN · Hybrid

In this role, you will be responsible for supporting retention, client satisfaction, and issue ... Corpay will set you up for success by providing: * Assigned workspace in Brentwood, TN * Company ...

corpay

Account Manager

Brentwood, TN · Hybrid

In this role, you will be responsible for supporting retention, client satisfaction, and issue ... Corpay will set you up for success by providing: * Assigned workspace in Brentwood, TN * Company ...

corpay

Account Manager

Brentwood, TN · Hybrid

In this role, you will be responsible for supporting retention, client satisfaction, and issue ... Corpay will set you up for success by providing: * Assigned workspace in Brentwood, TN * Company ...

Something Inked

CSR Account Manager

Nashville, TN

Gain knowledge and insight about client businesses and needs. * Identify new customers, work new ... Bachelor's degree preferred * 1+ years of professional experience in Customer Success/Account ...

SomethingInked

CSR Account Manager

Nashville, TN · On-site

Gain knowledge and insight about client businesses and needs. * Identify new customers, work new ... Bachelor's degree preferred * 1+ years of professional experience in Customer Success/Account ...

corpay

Account Manager

Brentwood, TN · On-site

In this role, you will support day-to-day client needs by serving as a trusted advisor and primary ... How We Work As an Account Manager, Corpay will set you up for success by providing: * Assigned ...

corpay

Account Manager

Brentwood, TN · On-site

In this role, you will support day-to-day client needs by serving as a trusted advisor and primary ... How We Work As an Account Manager, Corpay will set you up for success by providing: * Assigned ...

Auction Edge Inc

Account Manager

Franklin, TN · On-site

Customer success is central to how Auction Edge operates. As a company built specifically to serve ... Provide guidance and support to Jr Account Managers on client matters, as assigned * Facilitate ...

Corpay

Account Manager

Brentwood, TN · On-site

In this role, you will be responsible for supporting retention, client satisfaction, and issue ... Corpay will set you up for success by providing: * Assigned workspace in Brentwood, TN * Company ...

SomethingInked

CSR Account Manager

Nashville, TN · On-site

Gain knowledge and insight about client businesses and needs. * Identify new customers, work new ... Bachelor's degree preferred * 1+ years of professional experience in Customer Success/Account ...

HireRight

Account Manager

TN · On-site +1

Act as the primary point of contact for assigned clients, managing day-to-day relationships and ... Participate in client onboarding and transitions, helping ensure smooth adoption and early success.

HireRight

Account Manager

TN · On-site

Act as the primary point of contact for assigned clients, managing day-to-day relationships and ... Participate in client onboarding and transitions, helping ensure smooth adoption and early success.

HireRight

Account Manager

TN · On-site

... account strategies. * Act as the primary point of contact for assigned clients, managing day-to-day ... Participate in client onboarding and transitions, helping ensure smooth adoption and early success.

corpay

Account Manager

Brentwood, TN · On-site

Corpay will set you up for success by providing: * Assigned workspace in Brentwood, TN * Company ... Collaborating effectively with internal departments to resolve issues and support the client base ...

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Showing results 41-60

All JobsClient Success Account JobsClient Success Account Manager JobsClient Success Account Manager Jobs in Tennessee

Client Success Account Manager information

See Tennessee salary details

$24.3K

$61.6K

$102.6K

How much do client success account manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for client success account manager in Tennessee is $61,622.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $73,700.00 per year, depending on experience, location, and employer.

What is the difference between Client Success Account Manager vs Customer Support Specialist?

AspectClient Success Account ManagerCustomer Support Specialist
CredentialsRelevant experience, sometimes certifications in customer success or account managementBasic technical knowledge, customer service training
Work EnvironmentProactive engagement, strategic planning, account growthReactive support, troubleshooting, issue resolution
Employer & Industry UsageTech, SaaS, B2B servicesRetail, telecom, software
Search & Comparison IntentUnderstanding account management roles, career pathsCustomer issue resolution, technical support roles

The Client Success Account Manager focuses on building long-term client relationships, ensuring satisfaction, and driving account growth. In contrast, a Customer Support Specialist primarily handles reactive customer issues and technical troubleshooting. While both roles require strong communication skills, the Account Manager's role is more strategic and proactive, often involving account planning and upselling, whereas the Support Specialist's role is reactive and task-oriented.

What are the key skills and qualifications needed to thrive as a client success account manager?

To thrive as a Client Success Account Manager, you need a solid background in account management, customer relationship building, and a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) software, analytics tools, and sometimes certifications such as CSM (Certified Customer Success Manager) are typically required. Outstanding communication, problem-solving abilities, and a proactive, client-focused mindset set top performers apart. These skills are crucial for ensuring customer satisfaction, driving retention, and fostering long-term business growth.

How does a client success account manager typically collaborate with internal teams to address client needs?

As a Client Success Account Manager, you’ll regularly collaborate with teams such as sales, product development, and customer support to ensure clients receive exceptional service. You’ll act as a bridge, relaying client feedback and requirements to internal stakeholders and coordinating solutions to address challenges. This cross-functional teamwork is essential for resolving issues quickly, identifying upsell opportunities, and enhancing overall client satisfaction. Strong communication skills and the ability to manage multiple priorities are key to thriving in this collaborative environment.

What does a client success account manager do?

A Client Success Account Manager is responsible for building and maintaining positive relationships with clients to ensure their satisfaction with a company's products or services. They act as the main point of contact for clients, address any issues or concerns, and help clients achieve their desired outcomes through effective communication and support. Their goal is to retain clients, encourage repeat business, and identify opportunities for upselling or cross-selling. They often collaborate closely with sales, product, and support teams to ensure client needs are met. Ultimately, they play a key role in improving customer loyalty and long-term business success.
What are popular job titles related to Client Success Account Manager jobs in Tennessee? For Client Success Account Manager jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Client Success Account Manager jobs in Tennessee look for? The top searched job categories for Client Success Account Manager jobs in Tennessee are:
What cities in Tennessee are hiring for Client Success Account Manager jobs? Cities in Tennessee with the most Client Success Account Manager job openings:
Client Success Account Manager jobs near you
Infographic showing various Client Success Account Manager job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $61,622 per year, or $29.6 per hour.

Associate Account Manager

Alera Group

Knoxville, TN • On-site

$31 - $40.87/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Alera Group rating

8.0

Company rating: 8.0 out of 10

Based on 30 frontline employees who took The Breakroom Quiz

163rd of 304 rated insurance

Job description

OVERVIEW
Associate Account Manager - Employee Benefits
Hybrid | Local to Knoxville, Tennessee
At Alera Group, our Employee Benefits teams help organizations attract, retain, and engage their workforce through creative, compliant, and competitive benefits strategies. We're seeking a Associate Account Manager who will make a meaningful impact by delivering proactive client service, thoughtful benefits strategy, and a high-touch experience for both clients and employees.
About Alera Group
Alera Group was founded in 2017 and has grown to become the 14th largest broker of U.S. business. We are passionate about our clients' success in the areas of Employee Benefits, Property and Casualty Insurance, and Financial Services. With a network of offices nationwide, our commitment to collaboration allows us to offer national resources combined with local service.
This role supports clients by ensuring benefits programs are administered accurately, aligned with strategic objectives, and compliant with all regulatory requirements. You'll partner with internal teams and client contacts to deliver seamless execution, creative solutions, and a superior client experience.
Why Alera Group
  • Meaningful Impact: Help clients and employees navigate benefits programs that drive retention, engagement, and satisfaction
  • Growth & Learning: Opportunities to deepen your expertise and gain exposure to a variety of clients and industries
  • Collaborative Culture: Work in a team-oriented environment that values accountability, partnership, and the principles of The Collaborative Way

RESPONSIBILITIES
What You'll Do / Your Impact
Client Partnership & Service Excellence
  • Serve as a trusted day-to-day resource for clients, providing responsive support and guidance
  • Coordinate renewals, open enrollments, and ongoing service activities while partnering with carriers, vendors, and internal teams
  • Create client-facing communications, presentations, and benefit education materials that support a positive client experience

Operational & Compliance Excellence
  • Maintain accurate client records and documentation while managing service workflows and deliverables
  • Support compliance activities and stay current on employee benefits regulations and industry requirements
  • Ensure high-quality execution across all aspects of account management and client service

Growth & Retention
  • Partner with Account Executives, Sales, and Marketing teams to support renewal strategies and long-term client success
  • Assist with benefit analysis, carrier marketing, and strategic recommendations that align with client goals
  • Contribute to client retention through proactive service, relationship building, and problem resolution

QUALIFICATIONS
What You Bring
Required
  • Life and Health insurance license
  • 1-3 years of employee benefits, account management, client service, or related experience
  • Strong communication, organizational, and relationship-building skills
  • Proficiency with Microsoft Office and the ability to manage multiple priorities in a fast-paced environment

Preferred
  • Experience with employee benefits renewals, open enrollment, and carrier relations
  • Knowledge of COBRA, HIPAA, ERISA, and related compliance requirements
  • Experience with agency management systems or benefits administration platforms

Core Competencies
  • Client-focused mindset
  • Accountability and attention to detail
  • Strong collaboration and communication skills
  • Problem-solving and organizational excellence
  • Adaptability and commitment to service quality

ADDITIONAL INFORMATION
Compensation:
Hourly range: $31.00 - $40.87 per hour
Eligible for performance-based bonus: Yes
Benefits:
Alera Group offers comprehensive benefits including medical, dental, vision, life and disability coverage, 401(k), generous PTO, and more.
Work Model:
This role is Hybrid
Local to Knoxville, Tennessee
Professional Development - Alera Group Academy
At Alera Group, growth isn't left to chance. Through Alera Group Academy, we provide structured development opportunities designed to help you expand your expertise and build a meaningful career.
You'll have access to:
  • Role-specific learning paths
  • Leadership development programs
  • Technical and compliance training
  • Industry certifications and continuing education support
  • Peer learning and knowledge-sharing communities

Whether you're deepening technical expertise or preparing for leadership, we're invested in helping you grow.
Licensure & Certifications (If Applicable)
This position may require:
  • Active State Life & Health License
  • Ability to obtain required licensure within 6 months of hire
  • Ongoing continuing education to maintain active status

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other protected class.
Alera Group is committed to protecting your privacy. Please review our Privacy Policy to understand what personal information we may collect and use as part of your application process.
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Location Type
Hybrid - 3 or more days in office - Office UKG Work location

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