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Client Success Account Manager Jobs in Nebraska (NOW HIRING)

MWI Direct

Assistant Account Manager

Lincoln, NE · On-site

Account Management Reports To: Project Coordinator & Administrative Manager About MWI Direct MWI ... We are committed to a client-first approach and a culture built on expertise, collaboration, and ...

OBI Creative

Account Manager

Omaha, NE · On-site

Client Services Reports to: Director of Client Services Date: August 2026 Who We Are: At OBI, we ... As the Client Services Account Manager, you'll be the key driver in managing client relationships ...

OBrien Industries Inc

Account Manager

Omaha, NE · On-site

Client Services Reports to: Director of Client Services Date: August 2026 Who We Are: At OBI, we ... As the Client Services Account Manager, you'll be the key driver in managing client relationships ...

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OBrien Industries Inc

Account Manager

Omaha, NE · On-site

Client Services Reports to: Director of Client Services Date: August 2026 Who We Are: At OBI, we ... As the Client Services Account Manager, you'll be the key driver in managing client relationships ...

OBrien Industries Inc

Account Manager

Omaha, NE · On-site

Client Services Reports to: Director of Client Services Date: August 2026 Who We Are: At OBI, we ... As the Client Services Account Manager, you'll be the key driver in managing client relationships ...

O'Brien Industries Inc

Account Manager

Omaha, NE · On-site

Client Services Reports to: Director of Client Services Date: August 2026 Who We Are: At OBI, we ... As the Client Services Account Manager, you'll be the key driver in managing client relationships ...

DMSi Software

Account Manager

Omaha, NE · Hybrid

As an Account Manager at Distribution Management Systems Inc. (DMSi), you are the primary point of contact for a portfolio of assigned customer accounts -- responsible for their satisfaction, success ...

Franklin Covey

Mid-Market Client Partner

Lincoln, NE · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Enterprise Client Success Status: Full-Time Exempt Reports to: Managing Director, Major Accounts Location: Remote - Anywhere in the contiguous United States Compensation: Anticipated compensation for ...

ALKEME Insurance

Commercial Account Manager

Omaha, NE · On-site

Provide technical support to Sales Executives/Account Executives in analyzing client needs ... Set priorities and manage workflow to ensure efficient and accurate processing of responsibilities.

ALKEME

Commercial Account Manager

Omaha, NE · On-site

Provide technical support to Sales Executives/Account Executives in analyzing client needs ... Set priorities and manage workflow to ensure efficient and accurate processing of responsibilities.

DMSi Software

Account Manager

Omaha, NE · On-site

As an Account Manager at Distribution Management Systems Inc. (DMSi), you are the primary point of contact for a portfolio of assigned customer accounts - responsible for their satisfaction, success ...

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All JobsClient Success Account JobsClient Success Account Manager JobsClient Success Account Manager Jobs in Nebraska

Client Success Account Manager information

What is the difference between Client Success Account Manager vs Customer Support Specialist?

AspectClient Success Account ManagerCustomer Support Specialist
CredentialsRelevant experience, sometimes certifications in customer success or account managementBasic technical knowledge, customer service training
Work EnvironmentProactive engagement, strategic planning, account growthReactive support, troubleshooting, issue resolution
Employer & Industry UsageTech, SaaS, B2B servicesRetail, telecom, software
Search & Comparison IntentUnderstanding account management roles, career pathsCustomer issue resolution, technical support roles

The Client Success Account Manager focuses on building long-term client relationships, ensuring satisfaction, and driving account growth. In contrast, a Customer Support Specialist primarily handles reactive customer issues and technical troubleshooting. While both roles require strong communication skills, the Account Manager's role is more strategic and proactive, often involving account planning and upselling, whereas the Support Specialist's role is reactive and task-oriented.

What are the key skills and qualifications needed to thrive as a client success account manager?

To thrive as a Client Success Account Manager, you need a solid background in account management, customer relationship building, and a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) software, analytics tools, and sometimes certifications such as CSM (Certified Customer Success Manager) are typically required. Outstanding communication, problem-solving abilities, and a proactive, client-focused mindset set top performers apart. These skills are crucial for ensuring customer satisfaction, driving retention, and fostering long-term business growth.

How does a client success account manager typically collaborate with internal teams to address client needs?

As a Client Success Account Manager, you’ll regularly collaborate with teams such as sales, product development, and customer support to ensure clients receive exceptional service. You’ll act as a bridge, relaying client feedback and requirements to internal stakeholders and coordinating solutions to address challenges. This cross-functional teamwork is essential for resolving issues quickly, identifying upsell opportunities, and enhancing overall client satisfaction. Strong communication skills and the ability to manage multiple priorities are key to thriving in this collaborative environment.

What does a client success account manager do?

A Client Success Account Manager is responsible for building and maintaining positive relationships with clients to ensure their satisfaction with a company's products or services. They act as the main point of contact for clients, address any issues or concerns, and help clients achieve their desired outcomes through effective communication and support. Their goal is to retain clients, encourage repeat business, and identify opportunities for upselling or cross-selling. They often collaborate closely with sales, product, and support teams to ensure client needs are met. Ultimately, they play a key role in improving customer loyalty and long-term business success.
What are popular job titles related to Client Success Account Manager jobs in Nebraska? For Client Success Account Manager jobs in Nebraska, the most frequently searched job titles are:
What job categories do people searching Client Success Account Manager jobs in Nebraska look for? The top searched job categories for Client Success Account Manager jobs in Nebraska are:
Client Success Account Manager jobs near you
Infographic showing various Client Success Account Manager job openings in Nebraska as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 15% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Assistant Account Manager

MWI Direct

Lincoln, NE • On-site

Full-time

Posted 20 days ago

Job description

Job Type
Full-time
Description
Assistant Account Manager
Department: Account Management
Reports To: Project Coordinator & Administrative Manager
About MWI Direct
MWI Direct is a full-service direct mail company focused on helping businesses connect with customers through targeted, high-impact campaigns. Our expertise spans data management, creative, print production, and postal optimization, delivering end-to-end solutions that drive measurable results. We are committed to a client-first approach and a culture built on expertise, collaboration, and results.
Position Overview
We are seeking a highly organized and detail-oriented Assistant Account Manager to join our team with strong growth potential. This is an excellent opportunity for an early-career professional who enjoys supporting client relationships, managing details, and helping projects move forward efficiently.
The ideal candidate thrives in a fast-paced environment, communicates clearly, and takes pride in accuracy and follow-through. If you bring strong energy, a positive attitude, and a willingness to learn, we are happy to provide training in the technical aspects of the role.
Job Summary
The Assistant Account Manager supports the Account Management team by coordinating client-related activities, managing project details, preparing documentation, and tracking deadlines to ensure accurate and timely delivery. This role requires strong organizational skills, attention to detail, effective communication, and the ability to manage multiple priorities in a deadline-driven environment.
Essential Duties and Responsibilities
  • Support Account Managers with day-to-day client and project needs
  • Assist with project coordination, timelines, and deliverables
  • Prepare reports, documentation, and client communications
  • Maintain organized records and ensure data accuracy
  • Collaborate with internal teams to keep projects on schedule
  • Provide administrative and operational support as needed

Required Skills and Abilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Strong organizational and multitasking skills
  • Exceptional attention to detail
  • Self-motivated with the ability to work independently
  • Ability to perform well in deadline-driven environments
  • Excellent written and verbal communication skills
  • Proficiency in Microsoft Office Suite, including Excel, Word, and Outlook

Supervisory Responsibilities
  • This position has no supervisory responsibilities.

Education and Experience
  • Associate's degree in Business Administration, Marketing, Communications, Account Management, or related field preferred, or
  • Bachelor's degree in Business Administration, Marketing, Management, Communications, or related field preferred
  • Candidates nearing completion of a degree will be considered
  • Minimum of two (2) years of administrative support, customer service, or account coordination experience
  • Experience working in a fast-paced business environment

Physical Demands
While performing the duties of this job, the employee will have prolonged periods of sitting at a desk and working on a computer. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 20 pounds.
Work Environment
This position operates in a professional office environment and routinely uses standard office equipment such as computers, phones, photocopiers, and filing systems.
Position Type and Expected Hours of Work
This is a full-time, in-office position. Some flexibility in hours may be available; however, the employee must be present during core business hours of 8:00 a.m. to 5:00 p.m.

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