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Client Success Account Manager Jobs in Nebraska (NOW HIRING)

Fiserv, Inc.

DNA Account Manager

Omaha, NE · On-site

Monitor client satisfaction, identify service trends, and take action to improve retention and overall account health. * Partner with Relationship Managers and cross-functional teams to address ...

Monitise

DNA Account Manager

Lincoln, NE

Monitor client satisfaction, identify service trends, and take action to improve retention and overall account health. * Partner with Relationship Managers and cross-functional teams to address ...

OBrien Industries Inc

Account Manager

Omaha, NE · On-site

Client Services Reports to: Director of Client Services Date: August 2026 Who We Are: At OBI, we ... As the Client Services Account Manager, you'll be the key driver in managing client relationships ...

OBI Creative

Account Manager

Omaha, NE · On-site

Client Services Reports to: Director of Client Services Date: August 2026 Who We Are: At OBI, we ... As the Client Services Account Manager, you'll be the key driver in managing client relationships ...

O'Brien Industries Inc

Account Manager

Omaha, NE · On-site

Client Services Reports to: Director of Client Services Date: August 2026 Who We Are: At OBI, we ... As the Client Services Account Manager, you'll be the key driver in managing client relationships ...

Orion

Premier Technical Account Manager

Omaha, NE · Hybrid

$63K - $95K/yr

Has a minimum of three (3) years of experience in client service, customer success, or financial ... Account Management, Business, Business Advising, Consultative Services, Consulting, Customer ...

Orion

Premier Technical Account Manager

Omaha, NE · On-site

$63K - $95K/yr

Has a minimum of three (3) years of experience in client service, customer success, or financial ... Account Management, Business, Business Advising, Consultative Services, Consulting, Customer ...

ALKEME Insurance

Commercial Account Manager

Omaha, NE · On-site

Provide technical support to Sales Executives/Account Executives in analyzing client needs ... Set priorities and manage workflow to ensure efficient and accurate processing of responsibilities.

ALKEME Insurance

Commercial Account Manager

Omaha, NE · On-site

$45 - $75/hr

Provide technical support to Sales Executives/Account Executives in analyzing client needs ... Set priorities and manage workflow to ensure efficient and accurate processing of responsibilities.

ALKEME

Commercial Account Manager

Omaha, NE · On-site

Provide technical support to Sales Executives/Account Executives in analyzing client needs ... Set priorities and manage workflow to ensure efficient and accurate processing of responsibilities.

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Client Success Account Manager information

What does a client success account manager do?

A Client Success Account Manager is responsible for building and maintaining positive relationships with clients to ensure their satisfaction with a company's products or services. They act as the main point of contact for clients, address any issues or concerns, and help clients achieve their desired outcomes through effective communication and support. Their goal is to retain clients, encourage repeat business, and identify opportunities for upselling or cross-selling. They often collaborate closely with sales, product, and support teams to ensure client needs are met. Ultimately, they play a key role in improving customer loyalty and long-term business success.

What are the key skills and qualifications needed to thrive as a client success account manager?

To thrive as a Client Success Account Manager, you need a solid background in account management, customer relationship building, and a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) software, analytics tools, and sometimes certifications such as CSM (Certified Customer Success Manager) are typically required. Outstanding communication, problem-solving abilities, and a proactive, client-focused mindset set top performers apart. These skills are crucial for ensuring customer satisfaction, driving retention, and fostering long-term business growth.

How does a client success account manager typically collaborate with internal teams to address client needs?

As a Client Success Account Manager, you’ll regularly collaborate with teams such as sales, product development, and customer support to ensure clients receive exceptional service. You’ll act as a bridge, relaying client feedback and requirements to internal stakeholders and coordinating solutions to address challenges. This cross-functional teamwork is essential for resolving issues quickly, identifying upsell opportunities, and enhancing overall client satisfaction. Strong communication skills and the ability to manage multiple priorities are key to thriving in this collaborative environment.

What is the difference between Client Success Account Manager vs Customer Support Specialist?

AspectClient Success Account ManagerCustomer Support Specialist
CredentialsRelevant experience, sometimes certifications in customer success or account managementBasic technical knowledge, customer service training
Work EnvironmentProactive engagement, strategic planning, account growthReactive support, troubleshooting, issue resolution
Employer & Industry UsageTech, SaaS, B2B servicesRetail, telecom, software
Search & Comparison IntentUnderstanding account management roles, career pathsCustomer issue resolution, technical support roles

The Client Success Account Manager focuses on building long-term client relationships, ensuring satisfaction, and driving account growth. In contrast, a Customer Support Specialist primarily handles reactive customer issues and technical troubleshooting. While both roles require strong communication skills, the Account Manager's role is more strategic and proactive, often involving account planning and upselling, whereas the Support Specialist's role is reactive and task-oriented.

What are popular job titles related to Client Success Account Manager jobs in Nebraska?

For Client Success Account Manager jobs in Nebraska, the most frequently searched job titles are:

What job categories do people searching Client Success Account Manager jobs in Nebraska look for?

The top searched job categories for Client Success Account Manager jobs in Nebraska are:

Client Success Account Manager jobs near you
Infographic showing various Client Success Account Manager job openings in Nebraska as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 15% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

DNA Account Manager

Fiserv, Inc.

Omaha, NE • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 9 days ago

Fiserv rating

7.7

Company rating: 7.7 out of 10

Based on 95 frontline employees who took The Breakroom Quiz

104th of 152 rated financial services

Job description

Calling all innovators - find your future at Fiserv.
We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
Job Title
DNA Account Manager
About your role:
As an Account Manager, you will manage a portfolio of DNA clients and serve as a primary point of contact for service delivery, operational support, and relationship management. You will partner with Relationship Managers and internal teams to improve client coverage, strengthen service quality, and support retention and growth across assigned accounts.
What you'll do:
  • Manage day-to-day operational relationships for assigned DNA clients and act as a central point of coordination for service-related needs.
  • Use a consultative approach to identify client goals, support account growth, and align service delivery with business needs.
  • Coordinate client projects and service requests to support timely implementation, issue resolution, and accurate follow-through.
  • Conduct relationship-based client meetings to review performance, address concerns, and reinforce long-term partnership value.
  • Monitor client satisfaction, identify service trends, and take action to improve retention and overall account health.
  • Partner with Relationship Managers and cross-functional teams to address enterprise issues and support consistent delivery of products and services.
  • Optimize account coverage by supporting stronger Account Manager-to-client ratios and deeper client engagement across the portfolio.
  • Responsibilities listed are not intended to be all-inclusive and may be modified as necessary.

Experience you'll need to have:
  • 5+ years of experience in account management, service management, client support, or relationship management within banking, financial technology, or the financial services industry.
  • 5+ years of experience managing client relationships and conducting client-facing meetings in a relationship-based service environment.
  • Experience supporting customer service, service delivery, or operational coordination for financial institution clients or similar regulated environments.
  • Experience identifying client issues, coordinating resolution activities, and improving service outcomes across multiple internal teams.
  • Ability to communicate with clients and internal stakeholders through structured meetings, issue reviews, and service follow-up.
  • Bachelor's degree and/or an equivalent combination of education, related experience and/or military experience.

Experience that would be great to have:
  • Experience working with DNA clients or core banking platforms.
  • Experience implementing process improvements that improve client satisfaction or service delivery.
  • Knowledge of financial services regulations and compliance requirements.
  • Certification in customer relationship management or a related discipline, or equivalent related experience.

Travel:
Approximately 10% travel off-site or to other office locations is expected.
Sponsorship:
You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.
Benefits at Fiserv:
  • Fuel Your Life program to support your physical, financial, social, and emotional well-being.
  • Paid holidays and generous time away policies.
  • No-cost mental health support through Employee Assistance Programs.
  • Living Proof program to recognize your peers' extra effort with points redeemable for rewards.
  • Eight Employee Resource Groups to foster a collaborative culture and expand your network.
  • Unparalleled professional growth with training, development, and internal mobility opportunities.
  • Medical, dental, vision, life, and disability insurance options available from day one.
  • Retirement planning including 401k match and discounted shares with the Employee Stock Purchase Plan.
  • Tuition assistance and reimbursement program.
  • Paid parental and military leave.

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Massachusetts, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island, Vermont, Virginia, Maine or Washington.
It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.
Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.
Thank you for considering employment with Fiserv. Please:
  • Apply using your legal name
  • Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information.
Note to agencies:
Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
Warning about fake job posts:
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

What Fiserv employees say

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About Fiserv

Sourced by ZipRecruiter

Fiserv is a global leader in fintech and payments for over 35 years serving thousands of financial institutions and millions of businesses in more than 100 countries. Our Purpose is to deliver superior value for our clients through leading technology, targeted innovation, and excellence in everything we do as we process over 40% of the world's debit and credit transactions.

Industry

It services and software development

Company size

10,000+ Employees

Headquarters location

Brookfield, WI, US

Social media

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