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Client Success Account Manager Jobs in Nebraska (NOW HIRING)

Bachelor 's degree in Business, Education, or related field (or equivalent experience) 3+ years of experience in customer success, account management, client services, or related roles.Hands-on ...

Bachelor's degree in Business, Education, or related field (or equivalent experience) * 3+ years of experience in customer success, account management, client services, or related roles. * Hands-on ...

Bachelor's degree in Business, Education, or related field (or equivalent experience) * 3+ years of experience in customer success, account management, client services, or related roles. * Hands-on ...

Client Success Coordinator

Lincoln, NE · Remote

$23 - $25/hr

  • Retirement

  • PTO

Client Success Coordinator Remote | Full-Time (EAST COAST OR NEBRASKA BASED APPLICANTS PREFERRED ... You'll also gain valuable experience in customer success, account management, project coordination ...

... and manage your own client portfolio with guidance from experienced mentors ◾Track performance and progress using our internal systems and support tools ◾Represent the values of Service Over ...

New

... and manage your own client portfolio with guidance from experienced mentors ◾Track performance and progress using our internal systems and support tools ◾Represent the values of Service Over ...

New

... and manage your own client portfolio with guidance from experienced mentors ◾Track performance and progress using our internal systems and support tools ◾Represent the values of Service Over ...

New

... and manage your own client portfolio with guidance from experienced mentors ◾Track performance and progress using our internal systems and support tools ◾Represent the values of Service Over ...

New

Account Manager

Lincoln, NE · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As an Account Manager, you will serve as the primary relationship owner for an assigned portfolio ... HOW WE MEASURE SUCCESS * Total Client Revenue - Growing and maintaining revenue across your ...

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Showing results 1-20

Client Success Account Manager information

What is the difference between Client Success Account Manager vs Customer Support Specialist?

AspectClient Success Account ManagerCustomer Support Specialist
CredentialsRelevant experience, sometimes certifications in customer success or account managementBasic technical knowledge, customer service training
Work EnvironmentProactive engagement, strategic planning, account growthReactive support, troubleshooting, issue resolution
Employer & Industry UsageTech, SaaS, B2B servicesRetail, telecom, software
Search & Comparison IntentUnderstanding account management roles, career pathsCustomer issue resolution, technical support roles

The Client Success Account Manager focuses on building long-term client relationships, ensuring satisfaction, and driving account growth. In contrast, a Customer Support Specialist primarily handles reactive customer issues and technical troubleshooting. While both roles require strong communication skills, the Account Manager's role is more strategic and proactive, often involving account planning and upselling, whereas the Support Specialist's role is reactive and task-oriented.

What are the key skills and qualifications needed to thrive as a client success account manager?

To thrive as a Client Success Account Manager, you need a solid background in account management, customer relationship building, and a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) software, analytics tools, and sometimes certifications such as CSM (Certified Customer Success Manager) are typically required. Outstanding communication, problem-solving abilities, and a proactive, client-focused mindset set top performers apart. These skills are crucial for ensuring customer satisfaction, driving retention, and fostering long-term business growth.

How does a client success account manager typically collaborate with internal teams to address client needs?

As a Client Success Account Manager, you’ll regularly collaborate with teams such as sales, product development, and customer support to ensure clients receive exceptional service. You’ll act as a bridge, relaying client feedback and requirements to internal stakeholders and coordinating solutions to address challenges. This cross-functional teamwork is essential for resolving issues quickly, identifying upsell opportunities, and enhancing overall client satisfaction. Strong communication skills and the ability to manage multiple priorities are key to thriving in this collaborative environment.

What does a client success account manager do?

A Client Success Account Manager is responsible for building and maintaining positive relationships with clients to ensure their satisfaction with a company's products or services. They act as the main point of contact for clients, address any issues or concerns, and help clients achieve their desired outcomes through effective communication and support. Their goal is to retain clients, encourage repeat business, and identify opportunities for upselling or cross-selling. They often collaborate closely with sales, product, and support teams to ensure client needs are met. Ultimately, they play a key role in improving customer loyalty and long-term business success.
What are popular job titles related to Client Success Account Manager jobs in Nebraska? For Client Success Account Manager jobs in Nebraska, the most frequently searched job titles are:
Infographic showing various Client Success Account Manager job openings in Nebraska as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 15% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Interpreting & Client Success Specialist

Rapport International

Lincoln, NE • On-site

$23 - $25/hr

Full-time

Retirement, PTO

Re-posted 4 hours ago


Job description

Interpreting & Client Success Specialist
Hybrid | Nebraska | Full-Time
Customer Success • Client Relations • Account Management • Project Coordination
Build relationships. Solve problems. Make a difference every day.
Do you enjoy meeting new people, learning about different cultures, building relationships, and solving problems? Are you energized by a fast-paced environment where every day brings new opportunities to help clients and make a difference? If so, we'd love to meet you.
Rapport International is looking for an Interpreting & Client Success Specialist to join our growing team.
You'll coordinate interpreter services while serving as a trusted resource for our clients, interpreters, and community partners. You'll work with organizations across a variety of industries, helping them overcome language barriers and deliver exceptional service to the people they serve.
You'll also gain valuable experience in customer success, account management, project coordination, language access services, and relationship building while working with clients and interpreters from a wide variety of cultural and linguistic backgrounds. It's a unique opportunity to grow professionally while making a meaningful difference in the communities we serve.
Why Join Rapport International?
For more than 35 years, Rapport International has helped organizations communicate effectively across languages and cultures. We pride ourselves on providing exceptional customer service and building long-term relationships with our clients, interpreters, and employees.
We're a small, collaborative team where your ideas matter and your contributions make a difference. You'll have the opportunity to build lasting relationships with clients and colleagues while growing your skills in a supportive environment that values teamwork, initiative, and exceptional customer service.
What You'll Do
A typical week may include:
  • Coordinating on-site, video remote, and telephone interpreting assignments
  • Building relationships with clients and serving as their primary point of contact
  • Meeting with clients in the Lincoln and Omaha areas to build relationships, better understand their language access needs, and provide exceptional service
  • Conducting regular client check-ins and identifying opportunities to improve service
  • Managing Rapport's On-Demand Phone and Video Remote Interpreting programs, including client onboarding, customer support, reporting, and invoicing
  • Matching interpreters based on language, qualifications, certifications, and client preferences
  • Responding quickly to scheduling changes and urgent requests
  • Working closely with interpreters and teammates to ensure assignments are staffed accurately and on time
  • Participating in a rotating on-call schedule that includes one scheduled evening each week and one scheduled weekend each month
  • Identifying ways to improve workflows and enhance the client experience

We're Looking for Someone Who Is:
  • Organized, dependable, and highly detail-oriented
  • An excellent communicator with outstanding phone and customer service skills
  • Comfortable balancing multiple priorities in a fast-paced environment
  • A proactive problem solver who enjoys finding solutions
  • Skilled at building trust and long-term client relationships
  • Confident meeting with clients and representing Rapport professionally
  • Comfortable learning new technology and software systems

Minimum Qualifications
  • Bachelor's degree or equivalent professional experience
  • Three or more years of experience in customer service, client success, account management, scheduling, staffing, or project coordination
  • Strong computer skills, including Microsoft Office
  • Valid driver's license with the ability to travel to client meetings in the Lincoln and Omaha areas

Compensation & Benefits
Starting pay: $23.00-$25.00 per hour, depending on experience.
We also offer:
  • Hybrid work environment
  • Paid vacation and sick time
  • Paid holidays
  • Retirement plan
  • Mileage reimbursement for business travel
  • Professional development opportunities
  • Opportunities for advancement and increased responsibility as you grow with the company
  • Small, collaborative team where your ideas and contributions are valued

About Rapport International
Rapport International has been providing interpreting, translation, and language services for more than 35 years. We help organizations communicate effectively across languages and cultures by delivering high-quality interpreting, translation, language testing, and multilingual communication solutions. Our mission is simple: provide exceptional service while helping our clients communicate with confidence.
Ready to Join Our Team?
If you're passionate about customer service, relationship building, and helping people communicate across languages and cultures, we'd love to hear from you.
Apply today and tell us why you'd be a great addition to the Rapport International team.