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Client Success Account Manager Jobs in Nebraska (NOW HIRING)

Talent Plus

Client Success Manager

Lincoln, NE · On-site

Bachelor 's degree in Business, Education, or related field (or equivalent experience) 3+ years of experience in customer success, account management, client services, or related roles.Hands-on ...

Talent Plus

Client Success Manager

Lincoln, NE

Bachelor's degree in Business, Education, or related field (or equivalent experience) * 3+ years of experience in customer success, account management, client services, or related roles. * Hands-on ...

Talent Plus

Client Success Manager

Lincoln, NE · On-site

Bachelor's degree in Business, Education, or related field (or equivalent experience) * 3+ years of experience in customer success, account management, client services, or related roles. * Hands-on ...

Milliman

Client Success Manager (MedInsight)

Omaha, NE · On-site

Client Success Managers ensure client needs and expectations are aligned; contractual obligations ... Flexible Spending Accounts (FSA) - Pre-tax savings for dependent care, transportation, and eligible ...

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Client Success Account Manager information

What does a client success account manager do?

A Client Success Account Manager is responsible for building and maintaining positive relationships with clients to ensure their satisfaction with a company's products or services. They act as the main point of contact for clients, address any issues or concerns, and help clients achieve their desired outcomes through effective communication and support. Their goal is to retain clients, encourage repeat business, and identify opportunities for upselling or cross-selling. They often collaborate closely with sales, product, and support teams to ensure client needs are met. Ultimately, they play a key role in improving customer loyalty and long-term business success.

What are the key skills and qualifications needed to thrive as a client success account manager?

To thrive as a Client Success Account Manager, you need a solid background in account management, customer relationship building, and a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) software, analytics tools, and sometimes certifications such as CSM (Certified Customer Success Manager) are typically required. Outstanding communication, problem-solving abilities, and a proactive, client-focused mindset set top performers apart. These skills are crucial for ensuring customer satisfaction, driving retention, and fostering long-term business growth.

How does a client success account manager typically collaborate with internal teams to address client needs?

As a Client Success Account Manager, you’ll regularly collaborate with teams such as sales, product development, and customer support to ensure clients receive exceptional service. You’ll act as a bridge, relaying client feedback and requirements to internal stakeholders and coordinating solutions to address challenges. This cross-functional teamwork is essential for resolving issues quickly, identifying upsell opportunities, and enhancing overall client satisfaction. Strong communication skills and the ability to manage multiple priorities are key to thriving in this collaborative environment.

What is the difference between Client Success Account Manager vs Customer Support Specialist?

AspectClient Success Account ManagerCustomer Support Specialist
CredentialsRelevant experience, sometimes certifications in customer success or account managementBasic technical knowledge, customer service training
Work EnvironmentProactive engagement, strategic planning, account growthReactive support, troubleshooting, issue resolution
Employer & Industry UsageTech, SaaS, B2B servicesRetail, telecom, software
Search & Comparison IntentUnderstanding account management roles, career pathsCustomer issue resolution, technical support roles

The Client Success Account Manager focuses on building long-term client relationships, ensuring satisfaction, and driving account growth. In contrast, a Customer Support Specialist primarily handles reactive customer issues and technical troubleshooting. While both roles require strong communication skills, the Account Manager's role is more strategic and proactive, often involving account planning and upselling, whereas the Support Specialist's role is reactive and task-oriented.

What are popular job titles related to Client Success Account Manager jobs in Nebraska?

For Client Success Account Manager jobs in Nebraska, the most frequently searched job titles are:

What job categories do people searching Client Success Account Manager jobs in Nebraska look for?

The top searched job categories for Client Success Account Manager jobs in Nebraska are:

Client Success Account Manager jobs near you
Infographic showing various Client Success Account Manager job openings in Nebraska as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 15% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Client Success Manager

Talent Plus

Lincoln, NE • On-site

Full-time

Re-posted 10 days ago

Job description

About Talent PlusTalent Plus® is the premier leader in scientific discovery and innovation related to the integration and development of talent with a dream to actualize a better world. We are dedicated to fostering exceptional business outcomes for our clients through The Science of Talent® – disruptive solutions that leverage diverse data sources, cutting-edge analytics and dynamic integration to deliver real-time insights empowering individuals, leaders and organizations.Position OverviewThe Client Success Manager (CSM) is the operational owner of client delivery, primarily after a sale is completed. The CSM translates the services, scope, and commitments sold to the client into a clear and executable delivery plan and then coordinates the people, timelines, resources, decisions, risks, and communications required to deliver that work successfully. In some instances, the CSM is involved during the sales or pilot process as well for a potential or new client.The CSM is accountable for the day-to-day delivery experience, including delivery planning, resource coordination, timeline management, scope management, change control, issue resolution, and delivery-quality processes. The CSM serves as the primary operational point of contact for the client and ensures that the work progresses predictably, transparently, and in alignment with the contract.This role works closely with:Client Strategy: the team who owns future-focused client strategy, executive alignment, and growth planning.Sales: the team that owns pricing, proposals, negotiation, and the closing of new or expanded work.Key ResponsibilitiesLead the Sales-to-Delivery TransitionDevelop and Maintain the Delivery PlanCoordinate Resources and Delivery CapacityMaintain HubSpot and Improve Delivery OperationsOwn Contract and Commercial AdministrationManage the Operational Client ExperienceEnsure Delivery QualityManage Delivery Risks, Issues, and EscalationsManage Scope, Budget, and Change ControlProvide Day-to-Day Delivery LeadershipQualifications:Bachelor's degree in Business, Education, or related field (or equivalent experience) 3+ years of experience in customer success, account management, client services, or related roles.Hands-on experience administering platforms like HubSpot, Zoom, Teams, ClickUp, or similar SaaS tools Strong communication and interpersonal skills, with the ability to build trust and rapport with clientsExceptional organizational and time-management skills, with the ability to manage multiple projects and deadlines effectivelyEnsure HubSpot provides a complete, current and actionable view of client engagement; Commitment and leaning into systems is a must.Problem-solving mindset with the talent to think critically and resolve issues promptlyAbility to work collaboratively across teams and functions to achieve goalsStrong attention to detail with the ability to maintain accurate documentation and reportsA proactive, self-motivated attitude with a commitment to continuous learning and improvementFlexibility to adapt to a fast-paced and dynamic work environmentWhy Talent PlusMission-driven organization focused on developing people and potential High-impact role with visibility across the business Collaborative, values-driven culture Opportunities to shape and modernize our technology ecosystem
Job Posted by ApplicantPro