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Client Success Account Manager Jobs in Georgia (NOW HIRING)

Client Success Manager

Alpharetta, GA · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

Responsibilities Account Management * Be the primary point of contact for your accounts, responding to inquiries within 1 business hour and appropriately managing customer expectations. * Proactively ...

Responsibilities Account Management * Be the primary point of contact for your accounts, responding to inquiries within 1 business hour and appropriately managing customer expectations. * Proactively ...

Proactively manage client accounts across the client lifecycle, including structured check-ins ... their success. You bring a consultative mindset, strong communication skills, and the ability to ...

  • Medical

  • Dental

  • PTO

As a Italian-English Customer Success Account Manager working onsite in Athens, Greece youll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose, team ...

Client Success Manager II

Atlanta, GA · On-site

$56K - $95K/yr

Participate in the renewal process and articulate the renewal value story to clients What you will need: * 3-5 years of experience in Client Success, Client Service/Support, Account Management, or ...

Client Success Executive

Atlanta, GA · On-site

$72K - $98K/yr

Client Success Executive Your Opportunity The Client Success Executive is responsible for working ... Managers (DMs), Consulting Services (CS), Account Executives (AEs), and other support teams to ...

... more profitably manage their complex global businesses. The Logility ® Digital Supply Chain ... They will develop growth strategy for each assigned account and conduct regular cadence of client ...

Client Success Manager II

Atlanta, GA · On-site

$56K - $95K/yr

Participate in the renewal process and articulate the renewal value story to clients What you will need: * 3-5 years of experience in Client Success, Client Service/Support, Account Management, or ...

... more profitably manage their complex global businesses. The Logility ® Digital Supply Chain ... They will develop growth strategy for each assigned account and conduct regular cadence of client ...

  • Medical

  • Dental

  • PTO

As a Dutch-English Customer Success Account Manager working onsite in Athens, Greece youll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose, team ...

  • Medical

  • Dental

  • PTO

As a Spanish-English Customer Success Account Manager working onsite in Athens, Greece youll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose, team ...

  • Medical

  • Dental

  • PTO

As a French-English Customer Success Account Manager working onsite in Athens, Greece youll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose, team ...

... more profitably manage their complex global businesses. The Logility ® Digital Supply Chain ... They will develop growth strategy for each assigned account and conduct regular cadence of client ...

... more profitably manage their complex global businesses. The Logility ® Digital Supply Chain ... They will develop growth strategy for each assigned account and conduct regular cadence of client ...

  • Medical

  • Dental

  • PTO

As a German-English Customer Success Account Manager working onsite in Athens, Greece youll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose, team ...

Client Success Specialist

Augusta, GA · On-site

$16.50 - $18.38/hr

As a Client Success Specialist (CSS), you'll be the heart of our mission--supporting clients ... Support client accounts and ensure seamless account management. * Manage proposals, payments ...

Client Success Strategist

Atlanta, GA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

In addition to working with Account Executives, and key accounts the Client Success Strategist may also be responsible for managing up to 5 named accounts each quarter with expectation of maintaining ...

Showing results 21-40

Client Success Account Manager information

See Georgia salary details

$25K

$63.6K

$105.9K

How much do client success account manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for client success account manager in Georgia is $63,593.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,400.00 and $76,100.00 per year, depending on experience, location, and employer.

What is the difference between Client Success Account Manager vs Customer Support Specialist?

AspectClient Success Account ManagerCustomer Support Specialist
CredentialsRelevant experience, sometimes certifications in customer success or account managementBasic technical knowledge, customer service training
Work EnvironmentProactive engagement, strategic planning, account growthReactive support, troubleshooting, issue resolution
Employer & Industry UsageTech, SaaS, B2B servicesRetail, telecom, software
Search & Comparison IntentUnderstanding account management roles, career pathsCustomer issue resolution, technical support roles

The Client Success Account Manager focuses on building long-term client relationships, ensuring satisfaction, and driving account growth. In contrast, a Customer Support Specialist primarily handles reactive customer issues and technical troubleshooting. While both roles require strong communication skills, the Account Manager's role is more strategic and proactive, often involving account planning and upselling, whereas the Support Specialist's role is reactive and task-oriented.

What are the key skills and qualifications needed to thrive as a client success account manager?

To thrive as a Client Success Account Manager, you need a solid background in account management, customer relationship building, and a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) software, analytics tools, and sometimes certifications such as CSM (Certified Customer Success Manager) are typically required. Outstanding communication, problem-solving abilities, and a proactive, client-focused mindset set top performers apart. These skills are crucial for ensuring customer satisfaction, driving retention, and fostering long-term business growth.

How does a client success account manager typically collaborate with internal teams to address client needs?

As a Client Success Account Manager, you’ll regularly collaborate with teams such as sales, product development, and customer support to ensure clients receive exceptional service. You’ll act as a bridge, relaying client feedback and requirements to internal stakeholders and coordinating solutions to address challenges. This cross-functional teamwork is essential for resolving issues quickly, identifying upsell opportunities, and enhancing overall client satisfaction. Strong communication skills and the ability to manage multiple priorities are key to thriving in this collaborative environment.

What does a client success account manager do?

A Client Success Account Manager is responsible for building and maintaining positive relationships with clients to ensure their satisfaction with a company's products or services. They act as the main point of contact for clients, address any issues or concerns, and help clients achieve their desired outcomes through effective communication and support. Their goal is to retain clients, encourage repeat business, and identify opportunities for upselling or cross-selling. They often collaborate closely with sales, product, and support teams to ensure client needs are met. Ultimately, they play a key role in improving customer loyalty and long-term business success.

What are popular job titles related to Client Success Account Manager jobs in Georgia?

For Client Success Account Manager jobs in Georgia, the most frequently searched job titles are:

What cities in Georgia are hiring for Client Success Account Manager jobs?

Cities in Georgia with the most Client Success Account Manager job openings:

Infographic showing various Client Success Account Manager job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $63,593 per year, or $30.6 per hour.

Client Success Manager

Sevaa Group

Alpharetta, GA • On-site, Remote

Full-time

Medical, Dental, Vision, Life

Re-posted 26 days ago


Job description

Company Description
Founded in 2001, Sevaa Group is a leading provider of managed hosting as well as web and application development.
Job Description
As a Client Success Manager, you will own the customer lifecycle for each of your accounts, including the implementation of Success Programs, contributing to revenue growth, managing the onboarding process, training clients, and minimizing churn.
Responsibilities
Account Management
  • Be the primary point of contact for your accounts, responding to inquiries within 1 business hour and appropriately managing customer expectations.
  • Proactively maintain a regular cadence of communication with each account.
  • Maintain an Account Map, understanding the role of each contact within an account.
  • Understand the revenue makeup or each of your accounts.
  • Schedule, prepare, lead, and deliver Executive Business Reviews.
  • Manage the contract renewal process.
  • Identify revenue opportunities within your accounts and collaborate with Sales on proposals.
  • Sustain business growth and profitability by maximizing value while also minimizing churn.
  • Ensure all communication with clients is captured in the CRM.
  • Ensure account records are kept up to date in the CRM, Project Management, and Billing systems.
  • Maintain a quantitative and qualitative health score.
  • Prepare weekly reports for management summarizing the activity in each of your accounts.
  • Analyze customer data to improve customer experience quantitatively.

Project Management
  • Ensure the project management system is up-to-date with the current status of ongoing projects and tasks through ticket creation, scheduling, and follow-up.
  • Prepare and maintain timelines for all ongoing projects.
  • Schedule and prepare for client communications, including project kickoffs, regular touchpoints, and handoffs.
  • Ensure that all scoped items and QA are complete before client hand off.
  • Track out of scope tasks.
  • Ensure projects remain under budget and on time.
  • Daily time reconciliation for all assigned accounts.

Customer Support
  • Provide first-line support to each of your accounts to address common questions before escalating to another team.
  • Be accountable for setting and managing customer expectations throughout the ticket and project lifecycle.
  • Create written and video documentation to provide helpful resources for clients.
  • Deliver training sessions as a part of troubleshooting to empower clients.
  • QA monthly CMS updates.

Team
  • Provide daily stand-up reports
  • Contribute to and lead Success Team Sync
  • Create and maintain playbooks

Qualifications
  • Strong written and verbal communication and interpersonal skills
  • Highly organized with a strong attention to detail and ability to multitask.
  • Self-driven with a growth mindset and a proven track record of self-improvement
  • Experience with Content Management Systems such as WordPress or Drupal
  • Ability to perform analysis in Google Sheets
  • Experience with an Analytics platform such as Google Data Studio
  • Knowledge of customer success processes

Additional Information
Benefits Of Working With Sevaa Group:
  • Flexible schedule
  • Health, Dental, Vision Insurance
  • Life insurance and disability coverage
  • Health Savings Account
  • Modern laptop and equipment
  • Company Outings & Happy Hours

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.